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1.5

Based on 38 opinions finded in 1 websites

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Nº 613 in 684 in Walsall

Nº 21 of 23 American in Walsall

Score
OpinionsNoteTripAdvisor381.5

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This is the 3rd time I used the drive through and they get the order wrong ,£51 I spent Ive tried ringing them and they don’t answer the food is cold

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Cassandra P . 2024-12-04

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rubbish. ordered food for delivery. Did not get one big Mac and and a large fries. This is the fourth time that this branch has not got my order right. The managment should be sacked

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Michael S . 2024-11-29

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Ordered food came stone cold and forgot my dips for my nuggets ... fantastic would have taken it back if my wife wasn't out in the car ... not happy definitely won't be ordering again

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Paul H . 2024-11-20

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Items missing from our delivery. Who'd have thought it so hard to make sure our small order was right? Very disappointing!

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Neil W . 2024-11-15

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I waited several minutes for someone to seeve me in the wns i asked if someone was serving thus you g manger i think came very miserable When i was sitting eating my food a couple of people went up to the counter who staff must of know then all of a sudden 3 staff appeared at once laughing and joking with them I was so annoyed

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mandie1997 . 2024-11-04

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So after a 12 month break of having McDonald’s I thought I would try this place again for a bit of breakfast. Here at McDonald’s Brownhills nothing had really changed. Still ran by the chuckle brothers’ management consultancy service, the wait for my breakfast was a decent four minutes 38 seconds even though there was nobody else in the queue and I was the only car. As the female Harry Potter opened the sliding door, she shoved the PDQ machine through my car window and was astonished when I handed her a £10 note. Luckily, Frodo was there to assist with the change which was promptly handed to me and the window slammed shut before I could say Ben and Holly‘s Little Kingdom. Despite the burger looking like a Syrian Sandwich shop’s presentation window after a napalm hit, it did actually taste okay but unfortunately the service hasn’t seem to have changed much. The chuckle brothers should really train their staff a little better. Especially little things like, sorry for the wait or sorry to keep you waiting. Guess I will return in another year to see if things have changed but I doubt it.

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Docmatt . 2024-09-12

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Terrible rock hard buns on all 4 sausage egg muffins tried to ring and complain no answer rubbish never again

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Alean E . 2023-07-18

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I will not be coming using this branch again. Considering Mcdonald is meant to be family friendly, my 5 year old son has just been asked to turn the volume down on the device he was using, I had set the volume myself so that...

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Ellen B . 2023-07-08

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The staff were really lovely, friendly and couldn't do enough for us. The lady on the floor 8th July at around 5.30 with the red hair was just lovely.

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Marie A . 2023-07-08

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Ordered a meal to be delivered, spent £27 for a meal, was delivered to someone else, who designed to claim my meal, will not use uber again, lost my money can not get back, someone has a free meal on me has I tracked the...

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S2141HOsharonc . 2023-06-27

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First drive through visit was a joke because the order was totally incorrect, however I thought it had recently opened so these were teething problems. But months on the service seems to be getting worse!! Chips overcooked, burgers thrown together and don’t look edible. I...

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Harj26 . 2023-06-22

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Terrible ordered via deliveroo and waiting over 1 hour and still no updates on when it's being delivered, this Is the 3rd time now I've been waiting , had to cancel my last order due to waiting so long ,

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Stuart T . 2023-03-27

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Just been to this restaurant got our food and it's cold ,the burgers where thrown together, ice cream melted waste of money

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458natashab . 2023-02-26

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Tried this brand new place last week, ordered a breakfast muffin, the muffin was burnt and there was only a sausage patty on it and nothing else? There are two collection windows, they don't say "Drive to window number two..." they just say next window...

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Docmatt . 2023-01-31

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