Mill on the Exe in Exeter

Very patronising duty manager Sarah and unhelpful when staff are watching the football on the screens but muting the volume on pretence it’s disturbing upstairs customers. Don’t advertise live sports if you have such poor customer service for being able to listen to the football. Staff arguing the point when stood watching the football isn’t professional at all. Should be working and not watching football and arguing about if we can hear and then patronising to ask if we want subtitles ?! Really poor attitude Kitchen door on magnetic fire lock allows sticking chip far to stink out lower area, music from kitchen heard over bar area. Advise against advertising live sports if this is your approach to showing live sports

Visited for a late Sunday lunch this week. All tables were booked, but the young man at reception was very helpful and found us a table. Opted for sharer starter of Monkfish Scampi, followed by slow roast leg of lamb and rabbit. Yes, rabbit! I love it and was so pleased to see it on the menu! All delicious; service was equally good. The Mill on the Exe is my new go-to place in Exeter for food, especially as i'ts only a 10 minute walk into town. Thank you and see you soon.

It’s widely reported that hospitality is struggling yet multiple calls to the mill on the exe on a weekday lunchtime unanswered. Spent our money elsewhere .

Lovely pre-christmas meal. Good service, huge portions.

We enjoyed our gluten free fish n’ chips and a vegan burger which arrived quickly and washed down with good beer. The simplicity burger was not available but the beetroot burger replacement was excellent though shame it came with fries and not the chunky chips that came with the fish. Not cheap but an excellent meal, £65 for 3 including drinks. Location on the Exe looks nice though it was dark, wet & cold out on a January evening. The car park was full but we got a space with people leaving.

It is a great location with an open fire place to add to the ambiance, the staff provided excellent service and were friendly and very polite. A lovely place to eat and relax.

Lovely hotel with a pub feel located on the Exe. Not cheap but amazing quality.

We booked a table for 17 family members after going to a pantomime. We arrived early but the table was ready for us in a very spacious area of the conservatory. The staff were friendly and very efficient and no request was too much trouble. People chose different meals on the evening menu, and they all came out together, hot and freshly cooked. We would certainly recommend Mill on the Exe as a very pleasant and attractive venue for a meal when in Exeter. There is ample parking and a lovely setting by the River Exe.

Excellent venue, very festive and meal was great. Service was also fantastic with friendly and helpful staff. Will be back

Popped in for a lovely Sunday Roast with my family. We really appreciated them fitting us in without a booking. The food and service was great as usual, and a special mention for Victoria who was very attentive!

Popped in for a lovely Sunday Roast with my family. We really appreciated them fitting us in without a booking. The food and service was great as usual, and a special mention for Victoria who was very attentive!

Food was not bad but quite bland overall and overpriced. Our son clearly explained his allergies which include dairy and was then brought food with mayonnaise. Fortunately someone rushed from the kitchen just in time to take the food away. The vegan choice was not available and the substitute was average. Service was okay but not particularly friendly. Quite disappointing overall.

Such a beautiful riverside location! Popped in for a Sunday roast with my family, staff were very friendly and attentive. The roast was delicious, one of the nicest I’ve had in Exeter! Served by Cicely and Ellie, both lovely and couldn’t have done more for us!

Called in for a coffee and spot of lunch, such a beautiful location with a friendly welcome! On site parking made it an ideal spot to meet up with family. Served by the lovely Victoria!

Good quality Christmas dinner for our party of 16, but it took about an hour before the starters arrived. Service was then attentive, polite and friendly.

My husband and I came for Christmas lunch and, I have to say, we were left a little disappointed with our food. The service and location were faultless, everyone was so friendly and welcoming and we got a free drink and fresh bread on arrival which was a very nice surprise! However, the mushroom ravioli was not quite what we expected. It was more of a watery soup with two quite stodgy pasta slices. Perhaps I misunderstood the menu but it was very bland and just not great sadly. The mains were much better, the beef wellington, however, was far too peppery it was rather overwhelming and I couldn’t finish it. It was also not really what I would class a beef wellington, it was more of a sirloin steak slice wrapped in pastry. Again, the meat and pastry were lovely, just too peppery and again not what I was expecting. Pudding was also quite disappointing unfortunately. My husband’s rice pudding was very dry and he mentioned the rice itself was still crunchy, but the taste itself wasn’t bad at all. My dark chocolate torte was very nice, my only complaint is that they forgot the vanilla ice cream that was mentioned on the menu, the richness of that pudding really needed the ice cream to accompany but still very nice. For £180 we definitely expected everything to be included! As it was Christmas and the staff were so lovely (and of course very busy) we didn’t want to make a fuss and add any additional stress. We have visited Mill on the Exe numerous times and have always been very happy with the food and service so we will certainly be returning, just we’re having an off day I suppose!

Rooms are basic but ok. Food is good, location is right in the centre and staff are really good.

We went for our works Christmas meal at the Mill on the exe last night and, I can honestly say I had some of the tastiest food I’ve ever had. It was so good, especially for a set Christmas menu, which can be a bit hit and miss. Will definitely go for food again. A friend stayed in one of the rooms and she said it was the nicest room she had stayed in. Staff were friendly and lovely, food was top class and a lovely relaxing atmosphere in a beautiful location.

Have frequently dined here with family, food, atmosphere, setting and service are excellent. Little gem of a place. Dogs are allowed in the bar.

Honestly, I've only ever had good experiences at Mill on the Exe so I didn't hesitate to book my dearest friends in for our annual Xmas lunch/get together. There were some issues with waiting times despite pre ordering, the temperature of the dishes and other such things but I will say that despite all this we had a wonderful time together - we don't see each other much with our busy lives so the gathering of friends of 25+ years is a very special time. Our waitress in particular was absolutely amazing (forgive us, we can't recall her name) but she was great fun, super friendly, very attentive and just wonderful customer service the whole time. This lovely lady did everything she could to try and make things right for us and we really appreciated that.

Ok but not brilliant, had fish and chips for £20, quite dry, nothing special for the price! Friends had steak bageuttes, asked for pink, looked nearer well done and quite small for £15. Wasn't checked up on during meal to say. Won't be bothering again for food.

Beautiful setting by the river Exe, lovely atmosphere, food was nice, service good, but there was a mix up with our bill, which did eventually get sorted.

Lovely staff Beautiful location Stunning rooms Had a wonderful weekend staying here Recommended

After Christmas shopping this is a great place to stop for a beer and a bite before getting on the train home.

All the staff are extremely helpful and Jane always brought a smile with our breakfast. Nice clean & comfortable room, good beer and grub 😍 x

Went for dinner with friends. It was a lovely evening, the Christmas decorations were gorgeous. I shared the seafood platter and it was delicious. Would definitely go again.

Lovely setting, shame you can’t see the river from the dining area though..not cheap but very nice 😊

We had a Fantastic stay, the room was Very comfortable & quiet. The bars was really inviting, staff couldn’t do enough & the food was excellent, looking forward to the next stay.

Beautiful venue with good food. A little pricey, but isn't everywhere these days. The waitress was lovely, always on hand if you wanted anything

We chose the Mill on the Exe completely blind as we were looking for somewhere to meet up for lunch with old friends and wow, what a treat it was! The location is perfect and although it has its own car park, it gets very busy so be prepared for a short wait for a space. Our welcome was warm, the environment clean and inviting and the food was delicious! We honestly couldn't have chosen a better place to meet and based on our experience, we'll all be back (to probably stay as well). Meg (our dog), was also well looked after and gave it a high paw! Thanks to all the team, we appreciate you.

Lovely location, food and atmosphere. A warm welcome and excellent service from Jane. Would highly recommend.

Food Hygiene Concerns The Singapore Crab Fries side dish tasted fine although I couldn’t finish the dish. I became progressively ill throughout the afternoon and evening with cramping stomach pain and nausea . I became very sick and vomited several times and continued to experience cramping stomach pains, nausea, freezing cold with a headache for the rest of the night. These symptoms are consistent with food poisoning . My partner contacted the pub in the evening to alert them and to suggest that they don’t serve anymore crab. The person who answered said they’d checked the date on the crab and it was in date. This information was given without the person leaving the call to check the date on the crab. This leads me to conclude that there may have been other complaints for her to have checked the date prior to receiving the phone call. The call recipient stated that the crab meat was in date because she had checked it herself and that I ‘couldn’t possibly be ill from eating it as it’s served cold’. Her attitude was dismissive. I am concerned that she / the kitchen staff have a poor understanding of the storage and preparation of foods that need to be treated with extra care to make sure they are safe to eat. There was no real assurance and I am concerned regarding: *Possible bacteria in the kitchen *Whether the crab is from a reputable supplier * is the pub confident that the crab is caught and handled safely? *Was the crab prepared by someone with specialist knowledge? Disappointed with this response, as a consumer and as an almost lifelong customer of this pub.

Great food and amazing service from Jane

It is a wonderful place; I like it. We had a nice time there.

The food was UNBELIEVABLY AMAZING, genuinely incredible experience all around!!!!! Sophie E was super lovely and helpful!!! thankyou for such a wonderful experience :)

Nice restaurant with delicious food and some uncommon dishes. The waitress Sophie was very attentive and kind. Very lovely experience

We call in for lunch when working in the area, great service, fantastic food, staff always happy & helpful, would highly recommend.

Really lovely place to have dinner with my daughter. The fish and chips were amazing and great value with the special meal for two. The sticky toffee pudding was a delectable treat! Highly recommended.

Well worth a visit this pub is in a lovely location and we found the ambiance very warm and welcoming. The food was lovely and the service excellent.

As ever, a friendly atmosphere, great service and lovely food. And a wonderful position alongside the river. Our only gripe is the parking. Crowded and stressful. One of our cars managed to find a space, the other eventually found street parking about half a mile away.

Food was excellent, lovely atmosphere and our server Jane was exceptional. Would highly recommend as a place to enjoy a relaxed and delicious meal.

A characterful pub perched on the side of the river with beautiful views and very pleasant outside dining space. A good selection of excellent quality pub food and we found our food to be delicious. Very dog friendly without being disrespectful to those who prefer not to be joined by 4 legged friends whilst eating. Will definitely visit again, next time we visit our daughter at the university.

We find it a good location for a lunch stop when visiting Exeter. Food is good. Spacious seating area. It is dog friendly in designated area so good for non dog owners. There is parking on site.

Very pleasing setting and ambience, particularly for a large pub. Service was up and down, some servers were friendly and helpful, others less so. Roast was good size and tasty with a mix of veg. A bit pricey. Dog very welcome. Only visited restaurant.

Excellent location, beautiful environment and good food. James was polite and attentive. Good service.

Awesome food. Very quick service. As always, the food was out standng

Weirdo from London met a unique lady not from London. The wine/ fruit based drink for the lady was nice and crisp. Don't know the beer so asked the bartender(ess?) and she said I drink this one so I had a pint of that one. If I happen to be 240 miles away in Exeter then I'll go back for another. Hope to get the same server as she deserves a pint backatcha. 5' 1 1/2" ish short slightly curly hair with a black n white stripey top and black strides. Buy her a pint from me! Crab sandwich was excellent. Not their fault I don't eat chips. That fault belongs to the world. A great start to an odd day. Go here. They're nice peeps! I'm from London. I know not nice peeps. No one said get a room and that woulda been impromptu. Andrew

Great location, great service, great food. Would highly recommend

Lovely place for a meal The view is superb

Large pub with good dining options beside the river Exe. Parking onsite. Just what we needed where we needed it. Selection of full meals and smaller snacks.

Loved our lunch here! The food was hot, tasty and well presented. We were even able to have the dog beside us.

Lovely food, served promptly by a very pleasant member of staff. Update 13/10/24 - another lovely meal here and nice to see that there is no ‘optional’ service charges added automatically to the bill.

Went here with my girlfriend tonight Sunday the 13th food was ok it just felt like the chef had no passion in his food the meat was cold the roast potatoes felt chewy and the mill itself was Unsatisfied the pudding came out on two plates instead of one but at the end of the day it was edible the wine was lovely the waitress was lovely and helpful I feel this place is going downhill it's the last time I will have a roast dinner here as I'm a food critic and like good food with passion to cook so no tip tonight

Really nice place right on the river. A little on the pricy side though.

A nice pub just on the outskirts of the city and by the river. The beer garden was great, particularly in the sun.

Very friendly staff - especially our waiter. Did not rush us. Very yummy food - and wine was nice too. On the whole a wonderful couple of hours over lunch today. Thank you.

Lovely place lovely staff and lovely food would definitely recommend it

Had another good meal at the Mill recently. Will be back.

Amazing atmosphere and friendly staff will be returning.

I gave 3 stars for the room becaus3 I've not stayed at the Mill as a guest. Location is brilliant. I went with a friend and sank some pints with a cheesy chips. The cheese was strong and chips crispy which is how I like them. The the portion a bit too small for the price though. Staff very friendly and welcoming and we got fireside sofas, although no fire actually burning but the atmosphere is all there. We went in the mid afternoon so it was quiet but I imagine it gets busy on weekends and evenings. Cheers

Went on a Saturday night, lovely location. Biggest drawback was no staff at the bar, it was as if they assumed everyone would order on an app. Downstairs was busy and that bar closed at 9, no additional staff at only serving bar. Shame really. Otherwise it’s a cracking location.

Amazing Riverside Atmosphere ⚓️ Mill on the Exe plays host to a fantastic setting and atmosphere on the banking of Exeter Quay. With plenty of seating both inside and out, and with great decor to match, there truly is not a bad seat in the house. 🪴 🦑 For our food we tried the Salt and Pepper Squid, house Burgers as well as the seafood sharer 🍤 All food was fresh and the seafood platter was a plentiful portion! Presentation was slightly lacking on both our starters and burgers, but made up for it in flavour 😋 Whether you are having a drink by the river side or a family meal by the bar, Mill on the Exe is an Exeter must visit! 🌊 🌟 Recommendations: Salt and Pepper Squid, Seafood Sharer 🍤 ⛔️ Drawbacks: Presentation of food 🦑 Squid Rating: 8/10 📸 Instagram - The Calamari Game 🌟🌟🌟🌟/ 5 Stars

food isn't as good as it should be for the price but it's close. location is the best seller. could have been cleaner.

It was a wonderful experience in all areas. Thank you.

Fancy place with great food selection. Nearing summer you could come here and have dinner and have a nice walk down to the Quay. Cannot think of a better place to bring your first date. Mostly locals and much less students because of the steeper price compared to neighboring premises. A nice place set up down by the river to have a beer.

Pretty environment along the river. Was there for Sunday Roast. Food was impressive. Has large TVs showing live sports program. Comfy place to spend a relaxing Sunday. Better make reservation for peak days

Generally underwhelmed. Nice location/building. Food overpriced and the steak sandwich was only available as rare or well done. Ale selection disappointing for a St Austell pub. Might visit again in the summer but for drinks only.

Ok. We went here for Sunday lunch today and I have to say, the staff and service were excellent but I was absolutely appalled at the amount of food I got for a roast lunch for £21!!! This is not a small amount of money for a communal lunch not a bespoke meal. I do NOT need quantity over quality and prefer the latter but my plate was less than half full when it arrived (a normal sized plate) I had two half slices of beef, one small floret of broccoli, one quarter parsnip, half a carrot, a small bit of cauliflower cheese and some scrapings of cabbage. The food was quite nice, not outstanding but it was ridiculous. I am not a large man. I am not a greedy man. But I expect to leave here feeling like I have been fed properly especially for £21 for what is a fairly well trodden path of a Sunday lunch. I am really, really, really disappointed and if they are struggling to make money with what they charged me then it is clear, they will not be in business for much longer. What a fall from grace in my eyes!

Nice location, reasonable choice of gluten free options, though we were disappointed they had run out of fish and chips.

Beautiful location nice food good service 👌

Stayed here for two nights. It only has eleven rooms and each has its own allocated parking space in a small separate car park. Greeted by a very friendly and helpful guy at the reception. We had a room over looking the beer garden and river which was clean, comfortable and well decorated. Breakfast was great, one of the best full English breakfasts I've eaten, cooked to order with quality bacon and sausages. My wife had the smashed avocado which was also excellent. The two staff were also brilliant, friendly and efficient. Highly recommended as an alternative choice to the big hotels in the area.

Wonderful place we will be back

Beautiful place but average food and service.

Food is great. Does take a while though.

Location is great, beautiful views from the restaurant and the gardens of the Quay. The staff are more than helpful and friendly Prices are average for Exeter and the location. Unfortunately they could do with a bigger car park as if busy that's a nightmare and parking is a long way to walk if full. Unfortunately, this time round the prawn and squid linguini was far too oily I couldn't eat it, couldn't taste flavour only oil which was a shame and the gammon was far too salty more than what gammon should be. Apart from this the burgers were lovely would have been better with something more than just chips pm the side. Hopefully next time will be better because normally they are fab 👌

Really awesome restaurant with great food and staff. Situated on the banks of the river Exe with a lovely view, it is a really comfortable space with a really good menu.

The setting along the Exe River and the history of the property lends a lot of charm. (It used to be a paper mill.) Best of all, the pub, which is connected, has good food and drink. In nice weather, you can even take a pint of cider or ale out to a patio area or picnic table along the river. Only a 15-minute walk from the cathedral and the Royal Albert museum. Highly recommended!

Had a great lunch. Jane was lovely!! Very friendly and efficient.

It was a meal and my cousins food was fab and mine was a dressed crab with chips bread and butter and salad £24 - which was ok but i asked for no bread and chips but extra salad - only to get the bread on the plate and the smallest portion of salad. The crab was dry and bland and the salad was a plain garden salad - such a shame as the staff were fab and very accommodating

What could have been a nice stay was ruined by an extremely unhelpful receptionist. Checked in at the hotel at 8.30pm. We enquired about dinner and werre told "sorry the kitchen is shut". The receptionist showed no compassion and had no interest in providing us with an alternative.. Will not be returning.

We had a fantastic dining experience with a large family get-together at Mill on the Exe recently. Great food and excellent service from our waiter Nick. Would recommend!

Lovely food, great fresh products, all very tasty. Excellent service from Sarah, super friendly and helpful, and some stellar recommendations

The setting was wonderful and the staff were very good. I was very disappointed with the menu though. I thought it was very limited and did not have enough variety of choices. I will monitor the menu on the website to see if it gets better in the future. Waiting in anticipation.

Best experience would recommend to anyone kind staff

We were looking forward to visiting The Mill on the Exe as it was quite a while since we were there. It was not as good as usual, the sharer board left a lot to be desired and fish & chips were not hot, fish seemed to over cooked and the chips not crispy; We were offered a dessert on the house but not being dessert people this was declined. Service was just OK.

A pub with exceptional service - from the moment you walk in you're treated with respect and helpful advice. The staff, even though the majority are very young are very polite and helpful. The quality of the food is excellent and at very competitive prices. The location allows you to relax immediately and to enjoy the scenery whilst also enjoying your choice from the very comprehensive menu. The food was quickly delivered, very well presented and delicious. The amount of outside seating allowed customers to spread out to the many seating areas bordering the river. It was a thoroughly enjoyable lunch - thank you to the staff of Mill on the Exe.

Nice dog friendly pub on the riverside, plenty of outdoor and indoor seating. We had a couple of beers and then some nice Chenin Blanc wine. Shared a burger and chips. Food was nice and the bar staff were friendly. Worth a visit on a nice sunny afternoon.

The food is fantastic here! If you're looking for a great Roast, this is the spot in Exeter. As well as that, the staff genuinely seem to enjoy their work and it shows. Always very clean, good vibes and great service

What a lovely place by the canal. Friendly staff and great food. Server even gave us blankets when we were sat outside. A1+

A great pub with fantastic food and a brilliant location.

£32 for 4 drinks and 2 stupidly small portions of chips. Will not be coming back. Total rip off.

We came in for an early dinner after spending the day @Crealythemepark and were very pleasantly relieved to have awesome steak with fish and chips for the little one. Fantastic food, lovely staff, very relaxed and warm setting. Highly recommend!

I've had the best sunday roast that I can remember. Environment is spacious and nice atmosphere. The staff was careful and polite. Honest price. 100% recommended.

Great lunch here. Very smart and well run pub. Good quality food, fast and friendly service and, of course, an amazing location. This pub clearly has a very good manager at the moment and it shows.

Jane our server was lovely and the food was fresh!

On the river but quite a walk into town. Staff lovely and room/bed so comfy. Would have been nice to sit by the river after brekkie but garden closed until midday. All-in-all a very good place to stay.

Enjoy a celebration meal. Great location, friendly staff

Nice pub on the river, great food and good service. Would recommend!!!

Lovely atmosphere,.. we dropped in one evening for a drink, will deffinatly return for a meal etc 👍

All-in-one! We found it very suitable for our needs and everything was just as we needed: easy to reach and to park the car, walking distance from the city center, nice dinner, great drinks a peaceful overnight stay in a newly refurbished room with all comforts and a very good breakfast, I highly recommend