Based on 4.546 opinions finded in 4 websites
Based on 4.546 opinions finded in 4 websites
Nº 102 in 682 in Sunderland
Nº 2 of 18 American in Sunderland
Opinions
I only got a dirty burger it was definitely dirty the pot of special beef sauce was a oxo cube in water very bitter and the onion loaf was chewy over all it was to sweet definitely now worth it the chef needs to go back to college. to cook steak all day and not no how to make a nice gravy or burger proper bull sxxx
Ken Pattison . 2025-02-01
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Great food and great service. Yousif was great 😊
Shelley Boyle . 2025-02-01
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Excellent service from Dave. What a ledge.
__sean_mann . 2025-01-31
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Yousif was awesome! Great food and an amazing time.
Griffin Macaulay . 2025-01-31
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Amazing meal and even better service thanks to Yousof
Adam Lister . 2025-01-31
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Great food and great service by Kayleigh! I loved the chatting about the beef dripping sauce ha ha all for it!
Lauren West . 2025-01-31
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Thoroughly enjoyed our meal. Both starter and main were great. Enjoyed by all. Shout out to Yousif for taking such good care of us
Sam Lister . 2025-01-31
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First time visiting miller and carter tonight- The food was beautiful and our waiter Yousif was an excellent waiter, lovely lad, very attentive with great banter😂 Very much hope we see him again on our next visit!
Rachael Hughes . 2025-01-31
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Gorgeous lunch time meal for my husband birthday… served by a lovely waitress Kacey at Sunderland miller and carter . Smiley and approachable thank you x
Christina Galer . 2025-01-30
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Had an amazing meal out with the wife, Yousif was brilliant, would definitely come again just for him! Exceptional service and the brownie was to dieeee for mm mm mmmm, yum yum :)
amy cowell . 2025-01-30
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My first time with friends, food was absolutely lovely and the Lemon tart beautiful. Very good service all night. We will be back.
Valerie Costella . 2025-01-29
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Yousif was very pleasant and we had great fun him serving us!!
Diane Lee . 2025-01-29
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Great experience, really friendly staff, especially Yousif who was polite, courteous, friendly and provided excellent service to us at the table. Food was perfectly cooked and we didn't have to wait long either. Nice job everyone!
Benn Oliver . 2025-01-29
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Food was amazing and so was the service, we had Kacey and she couldn't have been more helpful and attentive when needed 🥰
Libby Burlinson . 2025-01-29
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Great staff. Food excellent . Had pork ribs . Meat was just falling off the bone it was so tender .definitely be back again soon
Ann Kinsman . 2025-01-29
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Great food, wonderful service from Yousif.
Danni Oliver . 2025-01-29
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Kacey looked after us from the moment we sat down, she was very polite and helpful. Food was beautiful and a warm atmosphere.
Jaime Curry . 2025-01-28
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Lovely just what i would expect from Miller and carter Warm welcome friendly and welcoming staff. Steaks cooked to perfection as always (don't know how you do it miller and Carter). We have been to quite a few of your restaurants now and not once have we complained infact we now have all our family and friends coming to you too and no complaints from them either So well done miller and CCarteron your excellent training methods. Just one little criticism all the tables in the drinks area had little candle lights on them and not one of them were lit .
Elaine Saye . 2025-01-28
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I'd want to thank Kayleigh for going above and beyond to ensure that our food experience was exceptional. Their sincere welcome and excellent service made all the difference." "Our waitress kayleigh was just fantastic. They understood the cuisine, made excellent suggestions, and valued guest comments.
Corinna Thompson . 2025-01-27
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Great experience, the Sunday dinner was amazing, matched only by the service (Alex)…
Christopher Homewood . 2025-01-26
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Excellent service from Sean was helpful ,polite and knowledgeable
Ross Blair . 2025-01-26
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The food was devine and meltted in your mouth. We where a group of ten and the service was amazing. The atmosphere was lovely and exciting. Perfect for a family night out. The sever was amazing we had Dave he was very talkative and lovely to talk to.
Grace Golightly . 2025-01-26
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Excellent food thanks good atmosphere
Bananaramafiz02 . 2025-01-26
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Excellent visit to the Sunderland branch and great service from Kacey
Gary White . 2025-01-26
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Awesome experience. Our service was provided by Dave. Top lad and made sure everything was spot on. Will be coming back.
Lewis Austin . 2025-01-25
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Disappointing to say the least. Attended here for a special occasion with my better half. After requesting my steak medium to well, The steak arrived and was burnt on the outside lots of fatty grissle and still showing signs of blood on the inside. The onion loaf was burnt to a crisp and inedible. Very disappointed with this visit as miller and carter was my favourite place to dine for all our family occasions. Doubt I will return because of this experience and it put a downer on the whole day as we both looked forward to this. Things would need to change dramatically before returning to eat here again.
john lawson . 2025-01-25
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The staff were fabulous. Kayleigh was our server and was great. Food was excellent, we really enjoyed it. Only bad point was the restaurant was pretty cold. A bit uncomfortable eating in the cold. One thing I hate is a cold restaurant. It was a very cold night and every time the door was opened a cold draft blew up the restaurant. I would avoid being anywhere close to the door.
Terry Short . 2025-01-25
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Served by Kacey, wonderful experience. Lovely friendly girl. Will return xxxx
Sandra Graham . 2025-01-25
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Really lovely meal tonight, Dave our server was really attentive and friendly, definitely made our experience more enjoyable
nicole parry . 2025-01-25
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The staff were very accommodating to our party due to personal individual needs and the food quality and choices were really impressive. The manners of the staff were impeccable. We would definitely dine there again.
Nicole Giles . 2025-01-25
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food was incredible as usual, been here loads now. Dave was so lovely, kind and intentive to our needs. a huge thank you to you X
Abby Webster 1111 . 2025-01-25
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Meal for 7 tonight - it was very busy in the restaurant tonight. We had such a lovely time. Kaitlyn looked after us and she was superb! She was very attentive and so polite. The food was fab and service awesome - thank you
Claire & Les Gritton . 2025-01-25
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Great service, Yousif was great :)
Chris Ould . 2025-01-25
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Fantastic food and service as always. Emily was an absolute star. Thank you
Andy Usher . 2025-01-24
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ray leigh was great was constantly running around the floor making sure everyone was okay:)
paige sarah . 2025-01-24
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Service by Dave was quick and friendly and good was amazing!
LEAH SKELTON . 2025-01-24
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Seafood over cooked but staff brought new straight away. Overall very helpful while child was poorly too
Tasha Woodall . 2025-01-24
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A great evening out, food is fantastic and the service from Dave was excellent - hope to be back soon
Adrian Cheesman . 2025-01-23
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Excellent service from Kayleigh
Steve .Donkin . 2025-01-23
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Lovely food as always, my steak wasn't cooked as I requested, quite rare rather than medium, I did not send it back, as I hate sending food back but would put me off ordering the same again. Having said that everything else was lovely.
Tracey Whitley . 2025-01-22
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Our first visit here and we were not disappointed. We had the special lunch menu and the food was delicious, service was excellent and special mention to our server Sam, she was polite and friendly without being intrusive, we’ll be back when in the area again.
Anthony Smart . 2025-01-22
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Great food as always and the staff are lovely
joanne Johnston . 2025-01-22
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Great service, helpful and The meal was excellent! I recommend
Mama 30 . 2025-01-20
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Kayleigh was very friendly and helpful.
Rachel Butt . 2025-01-20
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Took my 80 year old parents for lunch with my wife at 2pm. Had to wait a little while to be seated and was told that their heating had been off this morning, was on now but the restaurant was a little cold. They seated us near the French Doors, we asked if there was anywhere else, was told there was but it would be the same temperature there. They offered my Mum a hot drink to help, she asked for a tea. Took them 45 minutes to get the cup of tea! This came with the other drinks we had ordered. Food was very nice but did take an age to arrive. It wasn't the hottest but we'd been waiting that long and everyone was hungry so just ate. Overall then, food was nice but there was no thought for the customer (my Mum kept her hat on coat on the entire time) and the temperature. We'd not been to Sunderland M&C for a long time, we'd had some poor experiences with service before there, but thought it was time to give it another try. Looks like very little has changed.
John Tighe . 2025-01-20
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kacey served us and she was so nice and helpful with the menu, lovely girl!!
Tia Smith . 2025-01-20
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Great service and decent atmosphere. A bit out of the city centre but worth the trip. We shared the Butchers Block and it had a good selection of great tasting meats.
S M . 2025-01-19
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Lexi provided fantastic service on our anniversary meal.
Jonathan Wharton . 2025-01-18
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Steaks were amazing! Thoroughly enjoyed our food, we will be back again soon! Lexi was a brilliant waitress, attentive and efficient, made the night run smoothly
Katie Hughes . 2025-01-17
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Very poor service, waited an hour for my first drink and before we could order any food. At one point I went to the bar myself as we waited so long for more drinks. They were unable to offer alternatives to set accompaniments (required due to food intolerances). They only cater for gluten issues; even their mayo has milk in it and balsamic has onion added for some bizarre reason. I ended up with a near cold, dry steak on a plate with no garnish or accompaniment other than fries. Really poor for a professional kitchen/chef. Front of house staff were apologetic and the bill was amended but that couldn’t make up for this shameful experience. Needless to say I will not be recommending this particular restaurant (Fulwell) and will not be going back.
Lynne Welsh . 2025-01-17
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Lovely food, welcoming friendly staff (Kayleigh) service with a smile Really nice meal.
Kalvin Allison . 2025-01-17
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Great steaks and excellent service by Antonio
mark jakeway . 2025-01-17
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Everything was beautiful. Will definitely be coming back.
Tiffany Warrener . 2025-01-17
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Lexi was great host much better experience than last visit .
Rachel West . 2025-01-17
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Racey, was fantastic , her service was 100% huge asset to the company . Thank you
Eric Nunn . 2025-01-16
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Thoroughly enjoyed it. Dave is a lovely waiter.
Adam De Matas . 2025-01-16
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The service by Sam was great she knew about the best way to cook / serve the rib eye I has ordered and suggested medium rare. Which i think was correct. I cannot remember if she asked how we found the meal! The starter & salad wedge was lovely. However, the steak, onion rosti, tomato & peppercorn sauce were only lukewarm while the chunky chips were hot. Presumably the steak etc. was left standing while awaiting the chips! The steak was very fatty and stringy. The onion rosti was tough & lukewarm The restaurant could have been a bit warmer. I am not sure I will return when I next want steak as this is the second time I have complained about the food afterwards.
Pat Baxter . 2025-01-15
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Great food with excellent service
Michele Lamb . 2025-01-15
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Nice midweek treat. Looked after by Kayleigh who did a great job
Thomas Meeks . 2025-01-15
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Visited for a birthday, food was nice, steaks always very good and cooked to request. I had the dirty burger for a change and enjoyed it, although felt it was luke warm and maybe had been waiting at the pass until rest of meals were ready, didn't send back as was hungry and can get away with a burger not piping hot. Good to see the restaurant busy also. However, area went cold when a number of people left. Emily who looked after our table was great, friendly and informative and lovely personality, taking a family photo for us and recognising my sons birthday. Simple things but it was busy and she was covering numerous tables, so appreciate her attention.
Craig Hellens . 2025-01-15
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Visited and after a few issues I raised it emailing miller and carter direct to see if they would act upon any issues but received the generic response with no offer of any refund or discount on any future vistas despite spending a good chunk of money on the visit Not happy with the response so leaving review for public Food was very good, service friendly but food took longer than I’d expect however cleanliness and decor disgusting to eat next to. Response tried to mention it was due to busy festive period but the state of plates walls and decor is way older than a few weeks ago Drinks also filled with 70 percent ice
ian wilkinson . 2025-01-14
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Our steak expert Dave was exceptional Thank you
Rachael Franklin . 2025-01-13
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Great service from Dave today. Very friendly and helpful! Good excellent
Shay Kelly . 2025-01-13
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quick service good food we were served by dave who was very friendly and professional :)
Jessica Tyson . 2025-01-12
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Gorgeous food, lovely night and amazing service!! Thank you Kayleigh for the best night xx
Isabella Shields . 2025-01-12
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Amazing food and service from Alex. Thank you to Brett and the kitchen team for delivering perfectly cooked steaks for our table.
James Stephenson . 2025-01-12
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We had a really lovely evening. Our waiter Dave was extremely attentive, friendly & professional. The food was very well presented and served in good time however, I had to mark the score down for the food because Miller & Carter are a steakhouse & both rump & ribeye steaks had a lot of fat and was on the tough side. All our other food dishes & sides were faultless!!
alyson procter . 2025-01-11
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We were served by Mark who was so helpful, quick and friendly. We had everything we needed with minimal wait. Would highly recommend Dave and Miller and Carter.
Samantha Blair . 2025-01-11
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Excellent as always Antonio the waiter was excellent too
rob brennan . 2025-01-11
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Lovely food and Dave is the best waiter here , very polite and helpful.
Daniel Parkinson . 2025-01-11
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Antonio was the best server we have had at Miller and Carter, so friendly and helpful.
Kirsty Askew . 2025-01-11
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Emily was brilliant really nice and chatty and helpful. Food and drink was very good too
J0sh w1lliams . 2025-01-11
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Lovely food as usual, amazing service, clean toilets and clean restaurant. Our server was Lexi and she was very kind.
Vinnie Little . 2025-01-10
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Great service from Kayleigh and so helpful. Thank you very much!
Rachael B . 2025-01-10
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Dave was a great server for us this evening! Really going above and beyond. The perfect setting to celebrate my graduation. Wonderfully cooked steak and cocktails were exceptional. Great to every last detail! Thank you!
Cassie Murphy . 2025-01-10
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Amazing service and incredible food!
Caitlin Pratt . 2025-01-07
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The food wasn’t great. Chateaubriand was chewy and not to a high quality. Fillet mignon was dry even cooked at medium rare.
Kaye McEntee . 2025-01-06
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We had steaks for main meal cooked terrible rock hard !! 2 nd bad meal in a row had there !! not going back only good think was the boy who served us was excellent !!
Phil Jeffries . 2025-01-05
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Last minute booking, sat promptly, and had great service from Sam. Food was delicious.
Aiden Dickinson . 2025-01-05
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Dave was lovely couldn’t fault him, however this is properly one of the worst miller & carters I have ever been to. Dave did explain the screens in the kitchen where broken however the chips were hard the onion thing was extremely hard you could have put a window out with it the beef dripping was like water. Over all the food was awful. Couldn’t fault the waiter. Will not be back to miller and Carter Sunderland
Stacey Storey . 2025-01-04
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Dave was fantastic. Very polite and couldn’t do enough to help us.
Alexandra Miller (Alex) . 2025-01-04
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Very nice environment and food. Awesome!
Liam Barron . 2025-01-03
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Food and service was really good.
David Hutchinson . 2025-01-03
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very good and friendly service very nice food
Liam Mallan . 2025-01-03
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Emily and Bella are solid 👍 Simon is also a dawg
Archie Mousavi . 2025-01-03
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Good food, great customer service from Dave
Jonathan Rowley . 2025-01-03
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Xmas day 6ppl, bang average food cold veg, salty turkey ( possibly over brined). Atmosphere was not very festive despite the decorations inside being very good there was no piped music. Service was excellent. The food was the let down, would not return for Xmas day lunch
jonny d . 2025-01-03
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Rebecca was an outstanding server, she was polite and prompt and very respectful of our needs, a big thank you and a credit to the company. The food was delicious and very reasonable in terms of cost The set menu of £24:99 for 2 courses was slightly misleading as only 1 steak choice was included the remaining 3 had a supplement cost added which I feel isn’t right and seems like a bit of false advertising, however we had the included one which was delicious.
Craig Wiltshire . 2025-01-03
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We visit here at Christmas every year but not anymore. The staff that served us were rude and abrupt. My dad had an ear infection so could not hear and she rolled her eyes at him. I asked for a steak medium well done but it was rare but they argued it was and did nothing. My fries were half full of salt. We were so disappointed.
L Purcell . 2025-01-02
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Food was only a four because I wasn’t told the sweet would be frozen solid.
elaine nichols . 2025-01-02
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Kaitlyn was our server. Everything was perfect. Can’t recommend the butchers block. Slight issue with one of the starters but was rectified
Stacey B . 2025-01-02
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We came for Christmas dinner and it was amazing! It was me, my wife, and two kids. The service was excellent and the food was delicious. We had never thought of having steak for Christmas dinner before but have since agreed it will be a family tradition. Thank you to all that made it special
James Hattersley . 2025-01-01
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The food was delicious all cooked perfectly and presented very well. The service was fantastic, our server Kylie was cheerful friendly and engaging. She made it a great experience
melanie walsh3 . 2025-01-01
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Lovely food once again. And our server Dave was great. We'll be back soon
Faye Robinson . 2024-12-30
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Food was beautiful and a special mention to Becca who was very professional
Christina Burns . 2024-12-30
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We were served by Bella who was so lush! The food was lovely and arrived quickly. Bella was a lovely server
Alice Dale . 2024-12-30
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Food was beautiful but the hospitality that we recieved from Dave was outstanding he was attentive polite and ensured we got the best from our experience
Amy Horribine . 2024-12-30
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Food was fantastic and brilliant service from kacey
Sophie Tobin . 2024-12-29
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Rebecca was absolutely lovely all evening lovely meal perfect service
Lisa Jenkyns . 2024-12-29
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Thank you Yousif for great service and food!
Hayley Williams . 2024-12-28
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1975 Opinions
Just thought I'd treat myself and the kids when passing by. Haven't had one for ages ,and it did not disappoint, absolutely delicious.