Miller & Carter Steakhouse in Thurrock

Incompetent waiter first took our order. Young Asian gentleman wearing glasses. Messed up the drinks order and the food order completely. Tried arguing over the fact I wanted to order a small portion of Mac and cheese for my elderly grandmother and said that we couldn’t. Had to have one dish re cooked as it was completely wrong.

Service was great. No faults. Shop was clean and tidy. The food however was Absolutely awful! The burger cost 9.50p and the chips was nearly £4 for some what 25 pieces. The chicken burger was dark brown which clearly was burnt hence why it was rock solid. It was a small sized burger and I was very very disappointed. I will never be returning here. I was so annoyed that refused to finish it! Sorry guys. I’ll be dining somewhere else next time :-(

Food is below average and the staff is very unprofessional. Whilst dining in the restaurant one of the waitresses pulled out an Iqos and was smoking from it in the restaurant rather than in the back where smoking is allowed which i find appalling. Sat in the front of the shop for a reason.. to not be around smoke! Awful. Also asked for a side of sour cream which is usually served in a bowl however, I got charged full price and all they did was put a spoonful on top of my food. Never going there again.

1hr 45 from order, and chips were cold. burger luke warm

Food was absolutely delicious but the service we received was even better than the food! Thank you David for going above and beyond to make our visit absolutely amazing. We really appreciate it!