Mr Singh's in Sandwell

DO NOT USE & BEWARE of reused food!!!! - if you have any sense& check their “policy” before purchasing food. We ordered food at 17:00pm on New Year’s Day!!! for the family and kids, food turns up 1.5 hours late & cold, open the wrap for my child to the longest blackest of hairs and small hair, I throw the food in the bin, call the shop who referred to this as a ‘extraordinary case’ which couldn’t be possible because apparently everyone covers their hair, I’m sorry but this is far from an ‘extraordinary case’ it’s a common case yet HOW YOU HANDLED IT WAS THE ONLY THING EXTRAORDINARY HERE, they requested photos from us and said people lie about these things…LOL (even though a picture proves nothing I could of planted the hair no? referring to us as liars. They offer to deliver a new order but will take another 1 hour - spent 30 minutes on the phone having messages passed through the head chef and they then said i need to take the food back out of the BINNN they want it back and will refund me. My poor Nani had to dig a bin of hairy food out for us to wait up to 3 hours to be offered no compensation for our day being ruined, having my entire family put off their dinner & not even a glass of water offered in return of us being so upset with how this case was handled- you couldn’t offer a 5 year old child a desert for example would that have killed you to do? For making them wait 3 hours for food and then come and bring it back to you for OUR MONEY. We are local and have used this shop many times over the many years, to experience how they treated us on New Year’s Day, how poorly and disgustingly they dealt with this matter is appalling! My nani is traumatised. They ask for the food back so they can reuse it, we smashed our pizza up so it was un-useable and drove to the shop to return it, we were offered ZERO compensation ZERO petrol money yet they charged to bring it, and were left with a upset family on New Year’s Day. Thank you ‘ mr singhs ‘ you have not only lost a good customer / people yet shown your true colours and I will ensure I continue to spread feedback on your shop. Read the bad reviews as I now have and avoid. FYI we also spend up to £100-200 regularly in restaurants like most people, please don’t call us liars and insult us over £20 not very ‘Sikh of you’ calling people penji and paarji doesn’t mean you get a pass on this vile behaviour , FIX YOUR ESTABLISHMENT and think about changing your name and not INSULTING Sikhs - you’re everything a Sikh does not stand for!

Best pizza in Birmingham, if you are a veggie.

They gave me no large fries that i asked for . IT HAS HAPPEND 2 TIMES STRAIGHT

Amazing pizza! All vegetarian but it doesn’t matter, the chilli cheese bites are like burger kings and the sweet vegie pizza 😍 damn its tasty!! The curly fries are nice too

so so dissapointed when we had ordered we got told it would be ready in 30 mins and me going there after 40 minutes as we had came they had just put our pizza in the oven lady said just in 5 minutes and they take 15 minutes again and we are waiting there

Awesome Taste 😋 We are regular customer 🎉 Supporting & User Friendly Staff and their services 🎉🎉🎉🎉👌🏻👍🏻

App said delivered a few mins after making order when it wasn’t true. Also no tracking.

Great service from delivery driver

Food was mediocre. Pizza was very dry and lacked flavour. Asked for sauce on the veggie donner and it came plain.

Genuinely the best pizza (takeaway, not Neopolitian) I’ve ever had ✨ Me and my family have ordered from Mr Singh’s for around 12 years and the topping choice/flavour is second to none! The staff are so friendly and this place is a seriously hidden gem The tandoori paneer is my ride or die so I would highly recommend! Although they’ve changed the chilli sauce (which is my only qualm) - but they still manage to add the old chilli sauce in upon request <3 We genuinely would be heartbroken if Mr Singh’s ever closed down, not all heroes wear capes x

Popped in to pick up a pizza, got the chilli paneer pizza and chips. Food was piping hot. Pizza was delicious and fluffy and packed with toppings! Always pop by here if I go into West Brom!

I’m order my food at 12:25pm They said 1hour for this delivery But after 2hours long waiting then they delivered food… If they don’t deliver food on time, then they tell customer first they have shortage of delivery drivers they never deliver food on time

Prices going up, equality going down. I was a regular customer since 5 years. I used to love ordering the pizza, however, since last few months, the taste of the food is not up to the expectations. I had high hopes, but now, it has been shattered unfortunately.

Phenomenal burger, pizza and customer service.

Sent this already, garlic bread was the smallest ever and burnt. Unable to eat as rock hard.

why have the garlic bread shrunk so much. I didn't know you can get bread that small!

Terrible and overpriced pizza . Cold pizza no taste and milkshakes where watery tasted like a mixture of milk and cream when I ordered a vanilla. Oreo milkshake tasted like afew crumbs of a cheap chocolate biscuit mixed with milk , no taste whatsoever. Fries were cold and hard , everything was too expensive and tasted terrible . Waste of money , it’s not good to take peoples money and deliver food like this. Money making scheme

Really sad very disappointed food was terrible would never go again wouldn’t recommend it very bland tasteless 10 years back it was amazing everything was yummy maybe new cook has no sense it flavours or taste

Usually I'm happy about this place, but this time food was almost cold when arrived, after eating food I don't feel good at all this morning. I don't know what happened, I really liked this place, but after this time I'm not sure that I will order from them ever again. So disappointing, because there is not a lot of places where you can get vegan food.

As yet food hasn’t even arrived.

Great food! Lovely friendly atmosphere for dining in.

good service and delicious food

Ths Place has great food , but they are always so long at delivery and can be late up too 1 hour sometimes , so order in advance , but I cannot knock the foods taste and quality is 5 star

i ordered 500ml coke but they give me only one can of coke 330ml

Absolutely lovely food! Can’t beat it. For Vegetarians and vegan and people with intolerances/Allergies they so good with making sure you get the right stuff. Also I’m loving the new menu options! Keep it up Mr Singhs!

lovely food and lovely delivery driver!

was great food and very kindly people

We have bad experience with mr Singh pizza.

Disappointing. Ordered a wrap absolutely dry and chewy. Couldn’t even eat it as it was hard to swallow. Make you wait at the shop for an additional 20-30 minutes when you are given a time to collect by.. no one has the time to wait around be accurate so people can choose a different food outlet to order from. Answer the phone and then hang up because they are busy.. treat your customers right they are the reason your business is running. Simple manners are easy to learn. Overall wouldn’t eat from here again.

Very nice pizza and very tasty would go again

Absolutely beautiful food! Potato wedges are always piping hot and crispy but fluffy on the inside. So happy to have a place to order and have many Veggie/vegan options. Thank you

THE BEST!!! Definitely recommend

Ordered half vegan meat feast and half paneer hot pizza for takeaway ,, service was great,still piping hot when I got home ,,chilli sauce in small pots was great ,,will definitely grab another pizza passing by again 😁

Got a fulll sugar coke instead of one suitable for diabetes. But these guys are fab and everyone should try their pizza at least once.

Ordered the food at 3.30pm then had a call from the restaurant and was told will here at 5pm it arrived at 5.55pm after I asked for it be cancelled at 5.45 pm as it even later which they refused to then arrived cold the worst experience on this platform by far

Amazing food absolutely brilliant service

Ordered veggie hot pizza with garlic and red onion and coriander extra topping plus large fries. Very nice tasting food!

Very bad experience we always pay by card suddenly staff say I can’t accepted minimum pay is 10pound it’s not a good things customer service is very bad

At Mr Singh's all vegetarian restaurant & takeaway vegetarians are treated to a delightful selection of meat-free alternatives that rival their carnivorous counterparts. From hot dogs to chicken burgers, tandoori chicken-style pizzas and delicious French fries, Mr Singh's offers a diverse menu catering to vegetarian tastes. The four star rating I have given is largely attributed to the standout dish, the chilli paneer pizza, which boasts a perfect blend of spice and cheesiness that tantalizes the taste buds with every bite, which In my opinion is the highlight of Mr Singh's menu. While the food impresses, the ambiance could benefit from a modern touch. The décor and furnishings appear dated, detracting slightly from the overall dining experience for those choosing to dine in-restaurant. The Service is satisfactory but could be more attentive to elevate the dining experience further. As far as beverages go, Unfortunately, the milkshakes leave something to be desired, lacking the thick, creamy texture that milkshake aficionados crave. In conclusion, Mr Singh's offers a vegetarian haven for those seeking flavorful meat-free options. While there are areas for improvement, such as updating the ambiance and refining the milkshake offerings, the delicious food makes it a worthwhile dining destination for vegetarians and meat eaters alike. I’d go as far as saying in terms of takeaway pizzas it’s possibly up there as one of the best in the midlands & surrounding areas.

The pizza was nice. Burger could've done with more punch.

Little spice, but good . 👍 I love it .

Really bad service. I ordered wrap.i can see its done but staff was fighting. Not listening to client demand

Food is great always fresh and tasty however today my mum wanted to order a pizza for herself she went into the store her total order was under £10 they told her she couldn’t pay by card as it has to be £10 or more and had to add more to her order. (She only had her card on her which is why she couldn’t pay by cash). She ended up paying £20 for her total order. However, about 3 weeks ago I went into the store and ordered only curly fries which were less than £5 and paid by card. Not happy about this as I really do enjoy the food but not happy about having to pay more

The food here is so good and amazing, but their delivery service was shameful. Our food was over an hour late, and it was for a birthday celebration. We had to phone and chase and were given updates that bore no relation to reality. They also marked the order as "Delivered" on JustEat, an hour or more before it actually arrived.

Food was excellent as expected, but the delivery lateness was completely unacceptable. The provided estimates were wildly inaccurate, with the food taking nearly two entire hours from order to delivery. Whilst the second person we were eventually connected to on the phone was helpful, the first was clearly dishonest, claiming that the food would be 'just 15 minutes' and that the 'driver is leaving now', 50 minutes from when the food actually appeared. This was obviously a prepared speech intended to placate first-time angry callers. Only on subsequent calls were we connected to someone who actually knew what was going on. The food quality simply isn't worth the 2+ hours of hassle and multiple phone calls required to actually receive it.

4 star this time as pizza without tomatoes and i pay for the topping. cant find any tomatoes on the pizza... disappointed. rest is all good food.

Very poor service!! and the pizza was very disappointing, the toppings were too lesser and always just cover the pizza with lots of cheese!! then one member of staff agreed to make another pizza but another employee disagreed, so all over very bad food and service!!!

Food is usually good but recently has dropped in quality and is often cold

All my food was cold they forgot my fries when the fries came they looked old my nuggets were soggy and the pizza wasn’t good at all just cold

excellent food only the think I concerned with there no option available on the app to customise pizzas and take mushrooms off. another thing is there no options to select chilly or mint dips on the app. rest is great. love to eat Mr Singh's foods.

I normally love Mr Singhs Pizzas, but recently I feel like they aren’t cooked for long enough The base always looks so light in colour and feels very soft. Deep pan should have a bit of crisp on the bottom of the base.

Food is yummy vegan pizza vegan ultimate burger

Take far too long to complete an order and deliver it, especially to a local address

Do not waste your money!! Ordered food via uber eats and a 30min delivery turned in 1hr 30mins...finally after 2 phone calls to chase it finally arrived... COLD! Pizza had hair in one of the slices, that box went in the bin. As the manage their own delivery uber eats does not support you. Mr singh's... Never again!!

Placed an order just after 5 they told us it’s going to take 45- 1 hour ended up arriving at our house at 7:25 but it was cold. The lady who delivered our food then began to blame us that our food was l”cold as we don’t have a house number. However once she touched the box she continuously argued with us even after admitting it was cold. when we called back to mr Singh a lady answered the phone and politely told us we could get our food re send freshly made. The driver was rude and didn’t listen to us while also saying that we should just re heat the food up as it was our fault it was cold.

Wish there was more sitting space. However, the good part is that it's quiet and clean. Service was great and food is nice as always.

I ordered thin crust but it wasn't. it was thicket based so not as enjoyable as it would have been on thin base.

I ordered a vegan pizza and they gave me real cheese.

Ordered from here and I cant not begin to describe how awful the service is!! My order of just 2 pizzas arrived nearly 2 hours late... with 1 pizza being vegan. Once the pizzas arrived they got the order incorrect, making the Vegan pizza non vegan, even though this was stated on the order clearly!! We were sent a replacement which came over 1 hour later. Clearly they do not take allergy and dietary requirements seriously! Never ordering from them again!!! Would be giving 0 stars if I could!

Ordered from here and I cant not begin to describe how awful the service is!! My order of just 2 pizzas arrived nearly 2 hours late... with 1 pizza being vegan. Once the pizzas arrived they got the order incorrect, making the Vegan pizza non vegan, even though this was stated on the order clearly!! We were sent a replacement which came over 1 hour later. Clearly they do not take allergy and dietary requirements seriously! Never ordering from them again!!! Would be giving 0 stars if I could!

Pizza was good but some of the wedges were outside the box and when tell to, the delivery person he just throw the wedges, and the pizza box was also half fold which is not quite nice

I ordered a chunky paneer normal pizza. Instead I received the chunk paneer hot. I cannot eat food which contains chillies and hot. I have been calling mr singhs number provided by just eat and the 525 7466 number. No one is answering my call. I did bite into one slice of pizza and realised how hot it was when my mouth started burning. That’s when I realised they had sent me the wrong pizza. I could not eat it and will return the pizza to mr singhs on Saturday for a refund.

I never order again they send my delivery 25 minutes late I call the restaurant they not pick up call poor service my kids waiting for piza but they deliver very late

Horrible service never ordering again Horrible argued with me never recommend to order from them

Bought the wrong order then had to wait till the correct order was delivered. Food was stone cold!!!

called to ask where is the order. no explanation. no refund. not notified

1 hour 20 mins to deliver. Order stone cold

Who ever is on the phone is ridiculously rude and gets frustrated that she can’t be understood due to language barrier Won’t be coming again

Food was reheat no taste worthless

Customer service was very poor. On the 7 th of the December I ordered 1 margarita pizza 1 half and half tanduri paneer pizza and half just with paneer nothing else I received that half just only margarita I spoke to member of staff she said we will give you 50% discount on your next purchase she said I’ll mention in system but today I order just tanduri wrap and I ask member of staff for discount she said there is nothing mention on system and she was so rude and she was not ready to listen me then I showed her photo from my device and she said she can only 29pence discount. I was so surprised. And she was saying my manager can’t do anything as well. I’m soooo disappointed with their service

Over 2 hours later and they but vegan cheese on my pizza that was horrible

UNDERCOOKED PIZZA DOUGH! Please avoid if you value your health. I originally ordered from Mr Singh's on a weekly basis but on one occasion, their dough was raw/undercooked but they wouldn't accept fault. They offered another pizza which would be take 1hr 40 minutes to deliver or a 10% discount on my next order. Staff are polite and friendly but their offer for this shows a lack of customer service. They just didn't seem to care or accept that it was undercooked so I went a few years without. Hoping things had improved, I ordered again recently but they definitely cook the pizza for less time during busy periods. Had good pizza when ordering during off-peak periods but raw dough again when ordering on a Friday evening. A few of us have food poisoning as a result. Will be reporting to trading standards and whoever else I can given how dangerous their food is. Absolutely despicable. Cutting cooking times to meet high demand. Shame on them.

Great service good quality of food

Really unhappy with the delivery change time for 3 time and food is cold

Order was late after saying was already delivered

They were very rude and kept calling and the food was cold too when delivered despite of that they didn’t provide any sauce and the pizza crust was also appear to be old.

As always the food was delicious and great value for money. We have never had a bad meal with Mr Singhs. Unfortunately, it was delivered incredibly late. I ordered about 2 hours before the food arrived.

Lovely vegan options..would recommend!

Order wrong again. Another vegan order with non vegan cheese. Disappointing and makes us reluctant to order again

Pizza was a lot better quality than Handsworth Mr Singh!

Bad food I am disappointed my house party and we are not happy with the food that was given no one is eating it

Pizza was good but slightly disappointed with the garlic bread considering the price it was underwhelming

Was not updated would be late and had to keep chasing them.

Really awesome vegan menu alongside vegetarian food, brilliant choices and customisable food. Definitely recommend!

Such a bad experience uncook pizza out of date cheese will tell to loved ones don’t visit them

Cause i was not at home and they delivered too early

Bad experience. Really bad day at the office tonight guys

You can't fault the pizzas. This place was buzzing. Excellent systems in place for quick turnaround and the turnaround were just something to see. You could see how the staff were operating as a team.

Good service and taste chili tandori pizza is amzing.

We have ordered from Mr Singh's Pizza in West Brom many many times over the last few years. The quality is excellent every time. Food arrives on time. Thank you very much!

The food is good but the kitchen floor is a mess at the handsworth branch and the west bromwich branch always delivers the food late.

Late and cold. No update from restaurant. I had to call them

19/07/2023 - We have ordered from Mr Singhs a few times and have never been disappointed, but the excellent streak did not continue, and the food this time wasn't good. The food arrived and when we opened the box, the pizzas had folded on one side, and this was because the food box got knocked side to side when delivering it. It was early, but the pizza dough was half uncooked, so we had to put it in the oven. The garlic bread is not worth it - they are the size of nibbles so not worth what you pay. The delivery staff member was courteous but I think they need to secure the food boxes as it was clear the pizza had been knocked side to side, so I chose to give a 3 star for service. It was just one of those days - I should have known that the continuous streak of excellence was impossible.

One of hot veggie dogs tasted like washing up liquid. The food normally tastes good. We also asked for two of the hots without onions

Still food is good but not best. Food used to be very good few months back. In past few weeks their supreme pizza is like thin base pizza.

Followers of All Veg Menu will greatly enjoy hot tasty pizza, and theres many choices on the menu, Always friendly & multiple staff to take your orders, Very popular with couples, families & students, Expect tasty ingredients in every bite, No hot drinks, & at busy / peak hours, theres constant delivery drivers queuing to pick up online orders.

EXCELLENT WILL VISIT AGAIN Good pizza and nice staff

Delivery service bad to long And send cold food as well I return to driver thanks

Worst food really unhygienic. I had ordered a veg piza . When i bite a slice the onion 🧅 skin stuck in my throat and I wasn’t able to breathe . When i call them to report they said we can offer you discount instead of apology.. and the lady was laughing and said sometimes it happened ..

Outstanding, enjoy ordering from these.