Nancy's Sandwich Bar & Café in Thurrock

Food is good but if they get the order wrong and you question it they are beyond rude and absolutely no help. Apparently I ordered crispy seaweed instead of lamb never would have as we hate seaweed.

Food is below average and the staff is very unprofessional. Whilst dining in the restaurant one of the waitresses pulled out an Iqos and was smoking from it in the restaurant rather than in the back where smoking is allowed which i find appalling. Sat in the front of the shop for a reason.. to not be around smoke! Awful. Also asked for a side of sour cream which is usually served in a bowl however, I got charged full price and all they did was put a spoonful on top of my food. Never going there again.

The staff were very welcoming. Food was delicious and the dessert was great.

Service was great. No faults. Shop was clean and tidy. The food however was Absolutely awful! The burger cost 9.50p and the chips was nearly £4 for some what 25 pieces. The chicken burger was dark brown which clearly was burnt hence why it was rock solid. It was a small sized burger and I was very very disappointed. I will never be returning here. I was so annoyed that refused to finish it! Sorry guys. I’ll be dining somewhere else next time :-(