Based on 143 opinions finded in 1 websites
Based on 143 opinions finded in 1 websites
Nº 304 in 521 in Shepway
Opinions
Used this Grill for the first time today excellent service delivered on time food was great very enjoyable totally recommend
Keith Ervin . 2024-12-19
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Food turn up freezing cold man on the phone was rude and arrogant. Ask for replacement or refund and just denied All in all very disappointed Won't be having my customer again
Kathleen Thompson . 2024-10-08
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If I want to get a takeaway and I'm after a kebab I choose here every time fair price good quality food it gets delivered promptly I simply can't complain.
Kelly Bond . 2024-09-28
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Ordered a delivery, got our kebabs, asked for the lamb shish to be well cooked but it wasn’t but my pita bread was over cooked, and they forgot to deliver our lamb donner meat waited 30 mins more for that to be delivered by which time we finished eating our lamb shish
Helen Panae . 2024-08-27
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Very nice chicken doner kebab and kofte, well priced and speedy delivery Recommended
K E . 2024-08-07
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Ordered a kebab on just eat u paid extra cheese and got none in there Aswell as a pot of garlic sauce I paid for which didn’t receive, on the order instructions I asked for the garlic sauce on the kebab and didn’t and I selected what part of the salad I wanted and just got everything in a box instead, not happy with this place
Alex muir . 2024-08-01
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Pizza is usually good here but 9 times out of 10 there's usually either something missing from a pizza whether its a missing topping or incorrect sauce, rather annoying when they charge £28 for 2 pizzas, you'd like to think you'd get everything you order!
Matthew Hunt . 2024-07-30
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Thanks to all of you . Excellent service excellent food and always early . Brilliant
Steve Furneaux . 2024-07-21
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The food very,very good,nothing to complain!🌟🌟🌟🌟🌟 Today,first time I have to say,the service was really,really bad! Not only was 20 minutes late,but I haven't received an apology from the driver...I believe it's the new one....he just "lost" a £10 like always I've give to the driver. If I'll today score this service,I'll say 1 !!!! PS : Try every day to be the same,you are very good,gave up on wick drivers without personality 💥
Constantin Marian . 2024-06-30
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Staying at a touring site near by. Ordered over the phone. Was sent link to make payment and was called by driver on arrival. 5 star service and excellent very very good food. Defo be ordering again as regulars at touring site
Karen Dodds . 2024-05-31
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Amazing food, nice town and a perfect little resturunt.
Michael “Hi” Nikulin . 2024-05-25
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Whent to this place for the first time , best donner kibab in the UK !
Anastasia 2.0 . 2024-05-25
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I ordered pizza twice from here. Both times I had a hair in it. Since then I won't use again
Danny Cooper . 2024-05-11
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Had a massive food poisoning and stomach cramps after eating chicken doner there last Monday. It was my only meal that day, so 100 sure it was the kebab. Meat was burned to a crisp, probably old one after the weekend. Couldn't sleep the whole night and had to call sick next morning. Never again!
Tom Mocio . 2024-02-29
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Been having takeaway fron here for over 15 years and the past few times theyve got the orders wrong its not been cooked properly
Carl Elvy . 2023-11-06
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Ordered on just eat, paid £18.50 each for two pepperoni pizzas, it does say on menu that’s it’s buy one get one free. Did not see the option to get free pizza so thought perhaps it automatically came with it. It did not. Pizzas were very poor quality and over cooked. At best they looked like a cheap supermarket pizzas. Must say £37.00 for two pizzas is extraordinary. You would at least expect them to be of high quality. Such a shame! Also ordered 2 burger meals that were satisfactory. Will definitely not be using again.
Clive Satchell . 2023-10-29
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Just got a mixed kabab and normally the food is good from hear but the past few times ive ordered from here the meal as been barely even warm, swimming in sauce instead of in a pot and pitta bread swimming in grease! Both the sauce and pitta was asked to separate, but once again it wasn't. It's meant to ve a mixed kabab it was more like 80% lamb donner, 20% chicken. There is so much grease ots leaked out the bag and on the kitchen side. I never complain but this is honestly rank.
Owen . 2023-10-11
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Gorgeous, fresh food. Home made hot sauce and hoummus🔥. Really enjoyed it, very friendly.
ruth stockdale . 2023-08-12
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Stopped here to get a family meal on the way to Dungeness for a day out. I clearly asked for salad on everything - tomato, cucumber, onion, etc. This was acknowledged on the order screen and receipt. When we got to Dungeness and unpacked the food, there was no salad on anything, it was just meat and bread. The guy who made the food obviously didn't bother to read the order properly. Extremely disappointing as we were all looking forward to the salad and the meal wasn't cheap. We would never have paid that kind of money just for some meat and bread.
Mike Corrigan . 2023-08-11
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Great food every time. The chips are amazing
Steve Cooper . 2023-07-06
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Fantastic food Salad really nice. Don't get large chips as you get loads. I would say large portion is more than enough for 2 people They guys running it very cheerful and good service
Andy Forster . 2023-07-05
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Visited Romney for the week from London, we went to a good few takeaways but have to say this food was THE BEST food we had from Romney by a mile hands down! The chicken kebab was the best kebab I have had in my entire life, my eyes were rolling back in my head and everything lol! And I have had a LOT of kebabs over the years! The pizza was very yummy, perfect chips, perfect everything actually. The guys that work there were very friendly too. My only complaint is I'm now back in London and cannot stop thinking about that excellent kebab, no kebab shop round here even comes close. Delicious, thank you guys.
Alex S . 2023-04-16
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I ordered a plain chicken kebab no sauce and was given a hot chilli sauce Kebab. Chips barely cooked. 😕
Simon Middleton . 2023-04-15
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Welcoming atmosphere and food very good. Cannot fault anything
Lee Smith . 2023-03-21
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This is some of the tastiest meats and freashish salad that I have had from a take away of late. I had a good mix of Kebab, Chicken and a couple of pizzas and everything was good. Thank you New Romney Grill. I wish I had taken some photos of it.
Terence Jones . 2023-02-22
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Delivered on time but one piza was still dough in the middle and the colslaw was aweful!
Mark Smith . 2023-02-16
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Never had a bad meal or experience, definitely worth another visit.
Alan Armstrong . 2022-12-21
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It's was a good place with good food and service. Polite staff.
Serene J (Sue Travel) . 2022-09-01
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Terrible experience this time 2 hours for delivery , food not very good , gourmet burger was missing bacon plus cheese and chips were rubbery . Greasy . I’ve ordered many times from here recently and been good but sadly now lost faith due to this meal.
Gary Delta . 2022-08-17
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Great take away, grilled kebabs were great, pizza good as well. Recommend this place if you're in the area
david hodges . 2022-08-14
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Very lovely and delicious chicken shish and kebab. Also the burgers are really nice honestly I can't say anymore until you try it for yourself. So go on everyone to this amazing restaurant. Great service of delivery they delivered my food pretty fast. Thank you so much wonderful guys for your aswome and hard work that you to give us the best food
Ayat Al Masri . 2022-07-30
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This is the best about New Romney Grill is the pizza is alsom and really good thanks guys see you again
Abdu Almasri . 2022-07-12
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The gourmet burgers are banging, a bit pricey but nice food that's never made me ill.
Danny G . 2022-07-10
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Food is very tasty, quick delivery and great service. I highly recommend.
Ahmad AL Masri . 2022-06-22
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I ordered two large meat feast pizzas, chicken & shish kebab, double deluxe gourmets burger and a lamb doner wrap plus the drinks and desserts. Honestly everything I ordered was spot on and food was amazing. I highly recommend. Definitely ordering again.
Robe Gamal . 2022-06-22
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Staying at the Romney sands holiday park stopped here for some food and the food was hot and fresh staff were dead friendly was a lovely meal thank you.
C “Tornadoman” Kelly . 2022-06-04
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10/10 quick on delivery . Vary Delicious. Hot Very Very good service I'm really recommended 👌
samer samer . 2022-05-18
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I was visiting Romney sands, decided to go to the new Romney grill, drove there and ordered, 1 large shish, 1 chicken shish and lamb shish mixed. And a portion of chips. Well what can i say? Excellent, big pieces of meat, absolutely delicious, shame I don't live near by as I'd return there definitely.
Michael Andrews . 2022-03-27
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I use this place very often and normally receive ok average meals tonight however o picked up my order when I got home my garlic bread was my asking and my kebab.was stone cold when ringing them they said they forgot to put the garlic bread on the order and then called my husband a liar regarding the stone cold kebab I will not be recommending this place to anyone in future customer service is awful
Treacle Mcnicholas . 2022-03-26
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Great place large portions, We travel all the way from Ashford to get a takeaway, well worth the journey. Lovely food great staff . Thank you
Derek Brown . 2022-03-01
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Keep getting my order wrong and when I don't go through just eat they over charge me I order regularly from.here but won't be using again terrible service
Roy Winzar . 2022-01-16
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Really decent takeaway. Food is lovely and the staff are great. Their pizzas are delicious.
Steven Hamilton . 2022-01-16
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Kebab is really nice, chips are always soggy
Jack Wells . 2021-12-23
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The mixed grill is great my favourite kebab house
Steven Hammond . 2021-11-12
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Nice place with very polite people and delicious food. I recommend it. 😋👏🏼👏🏼👍🏼👍🏼
Itamar Augusto Gomes Borges . 2021-09-27
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I was just visiting the area but I would definitely recommend this place, Very good service and amazing food.
Raymond Ware . 2021-09-14
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amazing and friendly service, delicious 😋 food, tasty and juicy ...
Viviana Cano . 2021-07-23
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Easily the best Kebab in town. Try the chicken burgers as well, they are awesome.
Krool World . 2021-03-22
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Excellent service and delicious food
Mcass . 2021-02-19
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Very nice food fantastic customer services best food in Kent see u boys soon
Farhang Ranya . 2021-02-10
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The best kebab house the marsh has had in years. .Excellent customer service , fast delivery and the food is consistently outstanding and always arrives hot to your doorstep. Top man Ali
Paul . 2021-01-30
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Lovely food recommend the chicken shish wraps yum yum 😋!!! Friendly service in the shop and also the delivery drivers friendly and happy
Vic Henley . 2021-01-05
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i've just had a calzone, verry good, happy with the new management. thank you mate
Iulian Bejusca . 2020-12-21
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Been using this place for years and was always first class food and service, First visit today this year and new faces/owners and food /meat tasteless and like cardboard very disappointed, used to travel out of our way to eat from here... not anymore!! added 15 december 2020 (no fake account here ,but tragic food there ) very disappointed
peter B . 2020-12-15
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The best kebab shop in this area. Consistently lovely food and the staff are really welcoming. Highly recommend.
Julia I . 2020-12-11
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Brilliant kebab shop, always mega tasty and great customer service. Would highly recommend.
Stevo Hill . 2020-12-11
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Thank you for great service and lovely food 🥘
Aziz H . 2020-12-03
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Brilliant food nice and hot 25 min earlier nice delivery driver come down from London see this kebab shop will defently come again food was fresh and staff was friendly thank you new Rooney grill I will %100 recommend this restaurant 👍😍
Lucy Jay . 2020-11-21
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Absolutely gorgeous 😍 thank u so much see you again soon
Donna Smith . 2020-11-15
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I ordered £38 of food from this take away via Just Eat on Wed 4th Nov. The staff lied and then admitted they lost my order. I was promised a refund by a member of staff and told the manager would bring it to my house, but like the food It never arrived.
Mary Harris . 2020-11-06
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Food delivered two hours too early so I called to rearrange delivery and was assured it would be delivered at the correct time. This did not happen so I rang the restaurant again and was told to give the old food back. We then found our new chips seemed to be reheated and worry that this is what will happen to the food the driver took back. Given the covid restrictions I do not think the food should have been taken back in the first place and certainly should not be reheated and given to someone else.
Stuart Craig . 2020-11-03
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Been ordering from here for 13years foods always been nice if theres been a problem theyve always sorted it but the last month the food seems to have gone down hill ive orderd the same thing time and time again but for some reason there now getting it wrong personaly i think its got new owners anyway hope you have better luck me im gonna try sumwere else
Aŕron Conway . 2020-10-19
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Excellent service as always and amazing food! Would highly recommend them! Food was on time and delivered by the friendliest driver aswell!
Maria Goldsmith . 2020-10-07
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good food good price nice one Ali
badboy forlife . 2020-08-16
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Absolutely lovely food!! Will be coming back!!!
Danny Tew . 2020-08-04
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Food always done on time and very fresh. Food is always cooked to perfection.
kent roofing and building . 2020-08-03
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Possibly the best kebab shop I've ever been to
Ceri ap-Bryn . 2020-07-29
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Decent kebabs, pizza and chicken. One of the preferred options locally.
Rich Meade . 2020-03-03
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I very satisfied with food and service provided and very friendly staff
paul nelson . 2020-01-27
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Best kebabs anywhere always hot plenty for your money staff are always welcoming and friendly and polite would not go anywhere else.
Dave Barnes . 2019-12-28
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Best kebab and pizza in the whole New Romney area 👌 also friendly staff, amazing experience!
Marta Andrea Clamide . 2019-12-12
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Not really my first choice for a meal. But can't fault romney grill. Always friendly, well cooked and good value.
Kevin . 2019-12-07
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This is the best kebab in the whole area for takeaway and they have 2 tables of 4 seat for eat in. Genuine nice staff,cant fault them . Love the chicken Donner from here and the chicken burgers.
Carl Walmsley . 2019-11-10
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Good food at reasonable prices, nice fish and chips.
Michael Powsey . 2019-07-30
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All freshly cooked and salad fresh with kebabs, good value for money.
Gary Lucas . 2019-07-23
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Ordered a meat feast and a pizza plus special and got delivered two meat feasts ( one had two slices squashed . Said on the phone about the incorrect meat feast and they asked if we could just eat the meat feast that my friend didn't order !!!!! They delivered the correct pizza about half an hour later but took the old meat feast away probably to heat up again for a second sale!!!!. There was no apology or inconvenience of having to wait longer thats the main thing ! Pizza was ok eventually .
ryan hussey . 2018-12-20
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Good meals and polite staff there too
Melvin McCready . 2018-11-29
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Second time I’ve been in here. Working away from home and fancied a kebab wasn’t disappointed the food is amazing and the staff are polite and friendly. Would highly recommend.
Paul Shorter . 2018-10-16
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All fresh cooked and taste great good people X
leigh cumming . 2018-10-09
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Although only our 2nd visit to new romney grill, we thoughly enjoyed our takeaway consisting of a kebab combination and a chicken sandwich. Generous portions and the chicken coating was out of this world. Pleasant , friendly and polite staff. We will certainly return to eat here.
Jayne Walters . 2018-09-26
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Ordered 2 donor kebabs, a chicken kebab and chips. Didn't get the chips as they forgot but they told the rest of the staff that my address has a £3 discount on the next order which will last as long as they can remember it, joy. 1 donor kebab with no salad and ketchup was fine. The other donor kebab with Garlic sauce came with Garlic butter sauce which was far less than nice. The chicken kebab was alright apart from the literal puddle of oil the pitta was sitting in. So after waiting for 45/60 minutes for the food, I wish we'd ordered somewhere else.
Callum P . 2018-08-29
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Be careful of these guys over charging you and then trying to scan your contactless card while your not looking.
Owen . 2018-08-28
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Ordered food as we are on holiday over hour later still waiting so rang to see where food was and got swore at by staff and told I was a liar! Safe to say we didn't get our food and now have 3 hungry children!!!
Carrie Anne Breeds . 2018-08-26
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Our order took over an hour, was told it would be another 20 minutes... When we said that this was the second time our order was late we were told they'd make a fresh order. Within five minutes our pizza arrived - cold. Never ordering from them again.
dreamofbaloo . 2018-03-23
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Great food.staff are really friendly best kebab in town
Klaire Cozens . 2018-02-27
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The guy who served me Saturday 28th jan at around 10pm was brilliant. Great customer service and very friendly! Will return just for that! Well done lad!
Lucas Hook . 2018-01-28
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I have just had the worst chicken donner kebab I have ever had! Burnt, tasteless and just vile!
Alisha Hills . 2017-09-27
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Good food am full as a bulls bum
stuart martin . 2017-09-12
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I ordered the food today, was very tasty and the staff was very polite.
Chenze Guo . 2017-06-22
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I am a review for top hotels and pubs /takeaway"THE PIZZA WAS OK BUT COULD NOT GET BACON ON IT AND THE CHICKEN KEBAB WAS STRINGY MY WIFE GAVE MOST OF IT TO MY DOG BUT EVEN THE DOG TURN HIS NOSE UP. but if you are drunk and want something to fill your stomach fill your boots.BUT IF YOU LIKE FOOD AND THE TASTE OF IT GO SOMEWHERE ELSE
THE EVOLUTIONISTS CHURCH WITH REV . 2017-04-08
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Always has and always will be the best kebab in the uk!
Harrison Price . 2017-02-12
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I Had a chicken shish with chips my mate had a lamb donor and chips, we sat in and ate. lovely the only complaint we could make is that we had to much and couldn't finish it, and trust me we can eat.
daniel daley . 2016-07-13
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not very happy as had order messed up 2 times then on 2nd time i was not happy so gave food back and did not reserver money or food bk so left out pocket, not happy will be getting me money back
Aaron Smith . 2015-05-06
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never using this place again had a kebab from here worst ive ever had and didnt feel well the next day AVOID this place
Roy Evans . 2015-01-20
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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207 Opinions
Such a warm welcome from everyone and the food was perfect, see you again soon
101 Opinions
Ordered a meal special unfortunately the chicken tikka main was very watery when I severed it up, must of been frozen chicken? Wasn’t nice at all, I preferred the poppadoms
610 Opinions
Absolutely lovely.. We are visiting the area and popped in for in for a takeaway for the family. It was absolutely lovely fish and wonderful batter, and the chips were so crispy on the outside and fluffy on the inside. I'm so pleased we popped in, thank you. PS.. All reshly cooked and worth the wait..