Based on 98 opinions finded in 1 websites
Based on 98 opinions finded in 1 websites
Nº 490 in 640 in Kingston upon Thames
Nº 69 of 88 Other cuisines in Kingston upon Thames
Opinions
We booked the bottomless brunch on the 31st August. We was expecting a live DJ as advertised on the website. When we arrived there was no DJ and when we asked about it we was told that unfortunately the DJ cancelled. We was told we could play music through our phone! They then took ages to serve us our drinks during the bottomless timescale, and overcharged us on our bill. They also charged us a service charge for very poor service! It was a massive let down, especially as this was part of a hen weekend. The place was empty aswell & i'm not surprised. I wouldn't recommend.
Suzy K . 2024-09-11
MORE AT TripAdvisor
A business without principles. I booked and paid the deposit to secure a birthday party eleven months ahead. When I contacted them to finalise the arrangements they came back to me saying that there was a mistake and someone else booked the whole venue before me and I had to change my date. I explained I have 15 people flying in for this party. They literally couldn’t care less, the only option they gave me was to change the day. My thoughts are that they were going to make more money renting the whole venue, so I have the deposit refunded. I wonder when they would have contacted me to tell me my party was cancelled, if i hadn’t got in touch... AWFUL EXPERIENCE!
Yolanda G . 2024-05-08
MORE AT TripAdvisor
Really poor experiance. Let down staff on the take charging douible priceds without even asking if you want a double. Music was rubbish by young talentless DJ could not mix paint let alone a tune. What a crock of rubbish this place is. The need to take a good hard look at themselves.
Nicholas W . 2024-04-24
MORE AT TripAdvisor
I have visited Niku many times, everytime with my work colleagues as we work just down the road and have always had a great time! Each time the staff have been very accommodating as we have been a fairly large party & have always been friendly! We will definitely return for many more work drinks
ChristieSmith . 2024-03-06
MORE AT TripAdvisor
Really cold Freezing Rude staff Empty yet can’t moved us table Rude manager I wouldn’t come back Didn’t even start meal
Kelly C . 2024-01-20
MORE AT TripAdvisor
If you want cold food and a place to freeze your proverbials off, look no further. Shame as food could have been ok. Staff must have known and feeble excuses about heating not working. Enough said.
Simon M . 2023-12-02
MORE AT TripAdvisor
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252 Opinions
I'm a big fan of this pub! I enjoy sitting at the bar, sports being on, how it looks and how the managers/ owners kick out non-customers trying to use the toilet. It is a classic pub, I can't comment on the food, never eaten there. Some of the staff behind the bar could be a bit friendlier, but the service is quick enough. The only thing is it closes fairly early which is a shame, but that's life. Please go and have a pint at the bar!
477 Opinions
Worst Caffè Nero. Staff rude. Didn’t ask if I wanted food and then had a go because I hadn’t paid whilst she was making coffee - I wanted a pastry! Didn’t try the upsell either to guest blend (suits me but think that’s an employee fail). Took my own cup - Only filled two-thirds for some reason. This used to be a pleasant coffee shop to visit. All the others I frequent are brilliant with warm friendly staff. Still great coffee. Just not enough of it!!! Last time I go to this one!
674 Opinions
Not been there in over 40 years doing the old rounds lovely pub lots of fond memories good out look over the River
305 Opinions
Hostile toilet policy even when having full intent of buying a drink after. Management rude and suspicious. Unwelcoming vibe.