Oddfellows Arms in Cheshire West and Chester

Food was fine but the can from the meal deal was missing. Tried to call to rectify but the phone is dead and it would seem there is no other way to contact them. Very poor customer service

Ordered from thier website.they have taken the money from my account.rang then 7 times no answer. Went to the shop and they are not even open!

Rooms are cold. No adequate heating in the rooms at all.

we have had a few days staying in the hotel on site, wanted something different for breakfast there's not really much to choose from there and then we decided to try here the food was hot and was delivered to the table, it was expensive for what we actually had but cooked well and enjoyable the coffee was the best one I had in days so much better than McDonalds one and costa the man who served us was so pleasant and chatty he was brilliant made us feel really welcome and couldn't enough for us

Firstly want to give credit to express cafe which I would hope turns around such poor reviews, it's not for me to judge either way only to outline mine and colleagues opinions of the delivery service for our breakfast cobs/baps/batches call other what you will. After numerous weekends of having their bin lids not once has there been an issue, delivered very close to requested times, staff no issue at all and we have tried most places in the area, pound for pound the nicest one currently. In terms of delivery/take away this is far from such a lowly score as it is given thanks all whilst it's this good we have no reason to look elsewhere