Orleans Smokehouse Solihull in Solihull

Absolutely fantastic food and service will definitely be coming back.

We have visited Orleans three times now. Excellent food. Can’t fault the staff. They will do everything to make sure the experience as good as possible. Always friendly and have a smile on their face, that’s all you want at a meal. Shoutout to Taylor. Went above and beyond on our last visit, she is a credit to the restaurant.

Our first time dining here today and we'll definitely be back. The staff were friendly and welcoming. Our server, Ellie was attentive and knowledgeable. The food was absolutely amazing - I had chicken tenders - the chicken was fabulous, and Mac and cheese...which was perfection. I am looking forward to eating my way through the menu and cannot recommend this place highly enough.

Went in 11/1/2025 I understand it's hard to heat up a big building in the winter but my god was it cold. If most are paying £20 or more you can put the heating on! I got the platter for one and honestly it felt old as if it was smoked yesterday, I was really looking forward to this place and traveled over an hour, I was just frozen and unhappy the meat was decent even tho it wasn't warm. It's just a shame honestly. I went with the Mrs and she got the chicken fajitas they were nice. I'm just gutted I payed £32 for what should be the best of everything on the menu and felt as if I was ripped off I suppose I could've complained but I'm just letting you lot know what to expect.

Fantastic food as always and great service from ollie and the team

Ollie our server was great, food was delicious as always. Cocktails perfect. Thank you!

Don't bother. Food very mediocre, poor quality and overpriced.

Just been for my bday and what can i say, disappointed isn't the word. I had the platter for 1 which came out cold, the sausage was cremated, the brisket was dry and tough, the baby ribs was the same, the short ribs was tender that's it, fries were cold, pit beans was cold as well. Just came off a 24hr fast as well that is the only reason i didn't kick off. Never will i return after that.

Highly recommended, the brisket was delicious

Lovely place, food outstanding , great staff, great atmosphere starters gorgeous nachos cheese and pulled pork, mains chicken burger and other 7oz steak outstanding, cocktails lovely overall a lovely place.

Excellent restaurant and much better than the alternative 👍🏼

I left hungry. I had big expectations, but unfortunately I thought the portion size was very small. Ordered the beef po’boy, it was just two slices of thin beef in a hotdog bun and a very small portion of chips, not worth the money at all.

Enjoyed a lovely meal here today and the service was super 👌🏼 Partially Carys who was really helpful and offered a quick and efficient service!

Huge portions, quick service. Super helpful staff. Amazing food 😋

Fantastic addition to the food scene. Great quality, tasty food at great prices. Ruby looked after us fantastically.

Food and service was amazing. Tom Wesson did more than enough for us. Would definitely recommend

An amazing night, all of the food we had was exceptional- the brisket in particular! Taylor, our waitress, was an absolute star, great service with us never having to ask for anything!!! Thank you so much :-)

Danielle helped me she was very beautiful and helpful

Excellent food, efficient and friendly service and a great live band

Great atmosphere and fantastic service from clodagh will be returning again soon!!!!

We came for dinner and were served by ellie, she was lovely and really made the experience. Food was great and would definitely recommend

Great food and place! Tom was fantastic, will be returning!

Food was amazing great atmosphere and music, Alex my server was great very attentive

Food was luke warm and not fresh a few fries which wasn’t fresh and hot had to complain about the food we had great pleasant service

Danielle has been amazing every single time I went to the restaurant, she is always smiling and entertaining a good atmosphere 😊

In short, if you want decent BBQ food, go to Hickory's instead. Food was really poor. The beef (brisket and ribs) was tough and dry. The pork ribs were better by comparison, but still dry, tough and burnt in places - but at least you could get the bone out! The sides/fried chicken were decent - but for a smokehouse, you expect them to be able to cook BBQ, anyone can deep fry some pre-bought sides. Service was okay - but staff seemed disinterested at times, chatting amongst themselves. The venue however is great, clean and with a live band. Its a shame the food is so poor.

Connor made us feel very welcome and was super helpful and a great server overall. He was also very friendly and talkative!

Connor was our waiter and he was amazing he was so welcoming and he was super helpful, he was also very talkative

My baby ribs were fine however the chips were very dry and of poor flavour. Other meals in our big group that I tried a little were not great either, especially considering the prices charged. It was also my mother's birthday when I visited in mid November. A cake was arranged for her by the staff(thank you) but it wrongly came out much later than the other desserts and the birthday singing very half hearted - poor on this. Dessert pictured just ok and expensive. The place looks great on the outside and in and great parking. Hickory's is not far from here and I believe a little more expensive too but it's so much better.

Absolutely amazing food, Alex our server was very lovely and very helpful!

Had a really great meal, the Festive Southern Stack was amazing! Thanks Alex you were great!

Love this restaurant! The food is amazing. Thomas and Aimee haves us great service, especially for a table of 13

Fantastic experience here. The service was awesome. looked after very well. The food was incredible, very tasty. We all loved it. 9 of us dined in total.

Had Jake as my waiter, very fast service and amazing food. Would highly recommend him to everyone. Considering how many tables he had managed to serve us very quick. Live music was good aswell to lighten the experience.

Really good food and great atmosphere. Danielle was really attentive and great service. Recommend.

Had a lovely evening, food was great & Will who served us was brilliant! Thanks for a lovely evening

Great for food and cocktails. Visited with husband and daughter there was something for us all on the extensive, authentic orleans menu. In particular i ordered a rib eye steak. It was cooked to perfection by the chef. I would say it was a far superior steak even to the local steakhouse. Will definitely return!

Came for a last minute dinner, food was brilliant. Server Will was great too 👍

Food was excellent, The experience was made by the server Ashley who was amazing with the kids and picked up it was my wife’s birthday without us realising, we really appreciated the birthday cake.

Last time we visited it was really nice but when we visited tonight the food was terrible it was dry... missing items and when they replaced what was missing the beans came out cold... never again visiting!! as a chef it's baffling how you can burn a slow cooked piece of meat

Great facilities bit let down by the attitude of the staff just seem to be uninterested and unprofessional

Can't get enough of this place! The food is amazing! Our server, Danielle gave excellent service and was attentive throughout the whole meal. Highly recommend!

I was seated quickly and given a complementary jug of water and a bag of popcorn; delicious and fresh. The menu had lots of amazing sounding food. I went for three starters; garlic pretzel, popcorn brisket bites and chicken tenders. The popcorn brisket was fresh and not greasy, had a delicious coating and tender chunks of brisket with a tasty bbq sauce. The chicken tenders were succulent and tasty, served with sour cream and a hot honey sauce; which was stunning! The garlic pretzel was soft inside with a typical chewy pretzel crust and a yummy garlic butter glaze. The portions are generous and I had to take my pretzel home as I could not fit anymore in. Service was good, friendly and patient (too many nice things on the menu) Would love to visit again when I'm in the area

Just popped in for a quick meal and very impressed. Very clean with polished glasses, friendly staff and expectionally clean. Would definitely recommend.

The food was great and the atmosphere reminds me of Hickorys. Service was friendly but slow which could be improved on. Would visit again.

Danielle was our server, she was a wonderful host, made sure.myself and ky friend always had drinks and checked in to make sure our foor was correct and enjoyable. She made an effort to chat to us and made us feel welcome and comfortable, food was fantastic too, will definitely be returning if not for the food, then for the wonderful atmosphere and service. Thanks Danielle and Team!

Had a family meal here today, 15 of us, food was great and the service was exceptional, highly recommend the chicken wings with the buffalo sauce for starter.

We really enjoyed our 1st visit to Orleans Smokehouse Solihull. The food was really tasty and the service was really good. Only one thing that stopped me giving 5 stars for service was that we paid with cash and didn't get our change back. Which was just under £4. If we had got our change back, the server would've received that change and probably another £4 on top of that.

Danielle was an absolute pleasure to be served by, very friendly, positive and helpful, always checking in that our starters and mains were okay, keeping our drinks topped up, and overall very friendly and welcoming attitude

Great atmosphere, the band was very lively. The chicken tenders were lovely and crispy. The service was impeccable from Oliver, he made sure we had an enjoyable experience at Orleans. Could not fault his service, will definitely be returning.

Ruby was excellent. Nothing too much trouble

Staying nearby for work so decided to pop in for my evening meal, food was excellent and service was second to none. Really quick and even free popcorn! Danielle was awesome!

Too expensive and the popcorn is not bottomless which doesn't make any sense

Danielle was a wonderful server, food was fresh - thank you!

Awful experience here with service

We came here for a big family meal. Food was good, but our server Will was amazing, some of the best service I have ever had at a restaurant. He was so attentive, friendly and made the experience more enjoyable! Thank you Will ☺️

Will, thank you very much for the awesome service.

Excellent food capturing a corner of the American smokehouse market hitherto ignored by the mainstream. Specialist operators are present in some major cities, but hopefully, this innovation will be rolled out across the country. Can be expensive, and calorie heavy and portion size can be an issue for some. The service was excellent by the attentive Taylor. As a bit of a meat addict I'm a bit biased, but I was also conscious that the veg contribution was particularly small, portion wise, and needed to be larger to compensate for the meat fest. Ditto the gravy and sauce, relying on the British reticence to ask for more smacks of an unnecessary meaness. By the way, we did ask for more. Get this right, and you'll thrive. Cutting corners unnecessarily will put off diners who appreciate a good deal, particularly in today's financial climate.

Absolutely stellar as always food amazing amd Danny are server was lovely, feel like I might have been a bit rude at somepoint for no reason so would like to apologise if I came off like that sorry :) but thanks again for another amazing evening out

The food was very good, the portions were certainly adequate. The service we received was excellent, well worth the money. Would definitely recommend this restaurant.

Amazing place for food loved the desserts will be back👌🏼Maimie was top notch unreal and was very nice and kind

Great place for food. Maimie was amazing and her knowledge of the food and drinks was perfect she was a star

We went for a birthday meal the food was delicious..fresh water at table was so nice. We were served by Aimee who was fantastic super friendly and amazing service .

Popped in for a couple of drinks, Michael on the bar was lovely and very knowledgable. He recommended some great cocktails but my favourite was the peach cobbler, definitely recommend thanks for a great night x

Very very nice steakhouse, great location and layout, food was amazing especially the meat and desserts. Highly recommend this place !!

We enjoyed a fabulous evening our food was excellent as was the ambience...but for us, what highlighted our evening at Orleans was the attention our waitress gave to us. Taylor was so attentive to us despite being really busy with other tables nothing was too much trouble for her. She really is an asset to your restaurant...thank you Taylor... we will be sure to return and recommend to our family and friendsx

Had a really nice meal and our waitress Taylor was excellent, great service :)

Really good food, would recommend. Taylor was very helpful and polite, thank you

Had a lovely meal and the service from Taylor was great, would return 100%

The food was very good, and service from Taylor was pretty much perfect, and I have no complaints. I will definitely come back

Taylor was really good and the food was fantastic would definitely come again

Would definitely recommend the food and will be returning. Was served by Taylor, who was attentive and helpful throughout the night

Yet another amazing meal here , thank you to Our waitress Taylor who topped off our evening with her excellent service

Great customer service Great food Will go again. Great with family also as kids are entertained

Poped in for a dinner and was delighted by the delicious tender meat on offer. The Peach Cobbler cocktail was delicious, and the cream soda was pretty good, but the raspberry lemonade was a bit tasteless and disappointing - tasting mostly like soda water. On the food front, the initial free popcorn was a bit stale but a nice touch to receive as you're seated. We ordered the Ultimate Sharing Platter to get the most out of our visit and try as many things as possible. The highlights were the bbq pulled pork and the ribs. They were great and if I visit again I'd get a whole portion of either of them. The sausage was OK and the cheesey middle was a nice surprise. The chicken wings were pretty average, but I'm not a big wings fan at the best of times. Brisket was flavoursome and fairly tender however one end was exceedingly fatty with little meat and the other end was all meat with no fat - so a mouthful was either squidgy or more dry. Overall I'd come back again but I know what I'd eat and order already.

Nice american themed restaurant, good atmosphere and service is good but the food is below what I would expect. But it's just not quite as good as Hickory's smokehouse.

Really nice place. Good food. Accommodated our large group happily with good service. Recommended.

Very good food we were pleasantly surprised.

Alex was very attentive and patient

We had such a pleasant evening. Connor was really attentive and helpful and our food was delicious. We will definitely be back.

A real taste of Orleans with the atmosphere to match. Great food, lovely service and the beef dripping gravy is next level. Higly recommend the smoke house platter

Just had a really good meal. Can't fault the food or our waiter (Sean). The Thursday platter (Sean's recommendation) was excellent as was the chicken and waffles. The popcorn was a really nice touch. We will be back.

Great food great service especially Ashley who really looked after us knowledgeable helped us greatly

Always enjoy it here, food is great and service was also good. Great bar area and the live band is also a good touch if you go when they are on.

Food was soo good & my waitress Danielle was spot on made sure we had everything we needed & made us feel so welcome! Will definitely be back thankyou Danielle 😊

Come here today for the 1st time, great atmosphere Alex was our server and what a barrel of laughs she was, she made sure non of our table had any allergy’s, she was great with the kids great member of staff to have here at Orleans

Amazing food, great place, we will be back :) I was served by a lovely young lady called Alex. She was so polite & helpful! Thankyou!

Amazing night here! Went for an anniversary celebration. Alex was our waitress and catered to our ever need, friendly and welcoming too! Food was delicious as always! Defo will be returning soon!

Great food and great service from Alex. Would definitely come again. Can recommend the blackened salmon.

Food and drinks were spot on! Loved having Alex as our server, she was welcoming and had a right little laugh with her. Defo recommend!!

Nice environment and our server Alex was great! Would go back again

Came here for a family meal to celebrate the birth of my firstborn. Had a nice atmosphere, even on a Monday and the food was great too. Service was excellent, we were served by a lovely lad called Connor who was extremely polite and friendly. Overall a brilliant experience.

Lovely food amazing service from Megan a real team player

wow came in today for daughters 40th 22 of us the food was absolutely scrumptious i must say its probably the best food ive eaten at a restaurant for a very long time 10 out of 10.ps the staff we're very nice thankyou will will definitely come back soom

Food and staff were lovely! I was served by Clodagh who was very helpful! Will definitely be returning!

Nice food Looked after by Ashley start to finish will be back again

I visited Orleans today as a couple had the platter and cocktails was lovely place to go on a date good service on a busy night was served by Ashley hope he gets the prize

Absolutley love this place! One of my new fav restaurants. Was served by danielle. Service was amazing and so was the food! Can't wait to come back!!

We visited today as a family of 5, ruby was our server she was so lovely and so helpful so thank you ruby for your amazing service skills. Food was nice but a little expensive for the taste, some is really quite bland with not much flavour. Wasn’t bad but it might not be your cup of tea. The atmosphere as a whole was great

Great place for a tasty meal. Speedy service and lots of staff. Connor looked after us well