Palm Court at The Langham in City of London, Westminster

Nuestro té de la tarde fue reservado como un regalo para mí y mi esposa con nuestra hija. ¡Oh, Dios mío, qué placer! El patio de palma es un entorno hermoso e íntimo, perfecto para una tarde relajante. Estábamos sentados por nuestro encantador servidor Nicoleta que estaba tan atento a nuestras necesidades. Todo se hizo con una sonrisa , nada fue demasiado problema y todo se nos explicó de una manera tan amable. Desde la copa de champán hasta el té darjeeling nos mantuvieron recargados por Gabor que era perfecto supervisando todo. La comida era absolutamente deliciosa y nos dieron tiempo para saborear y disfrutar de todo. Los alrededores fueron complementados tan bien por un pianista talentoso, muy agradable y nada intrusivo para nuestra charla y el tiempo que pasamos juntos Muchas gracias a todos los interesados en hacer nuestra tarde tan memorable.

A sensational experience, made even better by perfect service from staff. The quality of the afternoon tea was simply outstanding. Beautiful surroundings, exemplary table-settings and everything done with such care.

Celebramos el té de la tarde en Langham's Palm Court el viernes 3 de enero. Al día siguiente me enviaron un correo electrónico pidiéndome comentarios, qué podía sugerir para mejorar mi experiencia, etc. Les envié la siguiente reseña y tres días después no he tenido noticias. Quizás eso diga más sobre su servicio al cliente de lo que yo podría decir. Esta es mi respuesta a ellos; Aunque los servidores eran muy buenos y atentos, el servicio en general era muy lento. Desde el check-in hasta la salida, pasamos mucho tiempo esperando ser servidos. Nuestra reserva fue de dos horas, a partir de las 1700 pero nos fuimos acercando a las 2000. Y de hecho nos fuimos sin terminar correctamente la última porción de bollos, ya que tuve que recoger el coche para el año 2000 y por lo que se hizo pleno uso de las "cajas de perros" proporcionados para que pudiéramos disfrutar de ellos más tarde. En el registro, la chica del mostrador tomó nuestros abrigos y desapareció. Nos quedamos merodeando en la entrada mirando a nuestro alrededor, con mucho tiempo para notar lo mal que había quedado colgado el retrato de Michel Roux Jr. Eventualmente otra señora apareció para traernos al salón. La información que proporcioné en línea como parte del proceso de reserva no se utilizó, ya que nos preguntaron varias veces si alguno de nosotros tenía alergias alimentarias (la información ya se había proporcionado) y el hecho de que era la celebración de compromiso de nuestra hija no hizo absolutamente ninguna diferencia en el servicio que recibimos. Estábamos sentados en una mesa justo en frente de la entrada, así que pasamos toda la noche con chorros de aire frío soplando a nuestro alrededor cada vez que se abría la puerta exterior. Los brazos y piernas de mi esposa estuvieron fríos durante todo el evento. Nos dijeron que no había otras mesas adecuadas disponibles. El champán fue servido muy bien gracias. La conversación era difícil debido al ruido de fondo constante del bar o de la música de tubería. Creo que un pianista tocó algunas canciones y luego desapareció. Me decepcionó ver a otros clientes vestidos con jeans, zapatillas y gorras. Pensé que había un estándar mínimo de vestimenta, pero obviamente no. Los sándwiches se servían después de algún tiempo. En general, la comida era adecuada, sin duda no fantástico o tener cualquier tipo de factor sorpresa. Increíblemente promedio. El pan estaba a punto de estar rancio. La última porción contenía solo scones simples en lugar de una mezcla de simples y razones como se describe por el servidor. El servicio lento en realidad funcionó a nuestro favor al final porque la larga espera para que nos devolvieran nuestros abrigos me dio tiempo suficiente para recoger el coche y conducir de vuelta al hotel para recoger al resto de la familia! Entonces, ¿qué podría haber hecho que mi experiencia fuera mejor? Aunque los servidores individuales eran geniales cuando nos sirven, en general un servicio más rápido habría sido apreciado. Comida de mayor calidad. Menos ruido de fondo. Estándar de vestimenta (si lo hay) que se está aplicando. Desafortunadamente no puedo recomendar el té de la tarde en el Langham a la familia o amigos. No me gustaría que gastaran su dinero aquí, ya que se podría obtener una mejor experiencia en otros lugares.

Had afternoon tea. Scones and cakes are not bad but the service is very slow and poor. And it seems like there are some racist staff. Some avoided our gazes and didn’t get orders for about twenty minutes even though there was a time limit . East Asians including us were served later than those who came next. Most of all when we asked the bill, a waitress acted as if she couldn’t understand the simple one syllable word we said like she had a hearing problem. The Boxing Day evening all messed up.

I can’t believe the service is that slow and inconsistent even when they’re dealing with almost the same afternoon tea menu. It’s like they’re trying to prevent us from finishing the whole thing within less than 2 hours!! We weren’t even offered water. I’m soooo suspicious of them being racist. When we asked the bill, the waitress reacted as if she was annoyed gesturing she coudn’t understand what we said which is the simple phrase ‘bill, please’. This place doesn’t really worth the hype.

Very nice location, a bit underwhelmed with the quantity and quality of food for afternoon tea.

El té de la tarde en Palm Court fue decepcionante. Buenos puntos - todo el personal era muy educado y servicial, cuando nos atendieron. ¡El té estaba caliente! Los pasteles se veían bien. Tuvimos tantos sándwiches como quisimos. Bonitos bombones al final. Bonita decoración con solo un árbol de Navidad en el Palm Court y ninguna otra decoración. Tuvimos que esperar a nuestra mesa reservada y nos sentaron en un rincón oscuro al lado de una caja de labranza y zona de desbroce mientras esperaban durante 10 minutos. ¡No es un buen comienzo! El servicio una vez sentado en nuestra mesa reservada fue lento durante todo nuestro tiempo allí. Tuve que esperar 15 minutos para que el camarero tomara nuestro pedido de té. Los bocadillos eran muy mediocres y sosos. Los Scones estaban subhorneados. Lamentablemente no volveremos a Palm Court y no lo recomendaremos a nuestros amigos y familiares.

A big overpriced disappointment. The second we sat down we had a stern reminder that we could only stay for 1h 45'. Not the best welcome to anyone looking to enjoy an afternoon of high tea and not joining a rat race. Perhaps it would have been more polite to send that time limitation by email along with the reservation confirmation, spelling it clearly IN WORDS, rather than disguising it with digits, instead of delivering it verbally in person before one has even sat down. I imagine I would not have been the only person to cancel my reservation if I had read the words:"you can only stay for 1 hour and 45' on my email confirmation. The only reason I agreed to come over to this place, was their offering a gluten free version required by my companion, who found about it through Tik-Tok (that venue should had reaised a red flag, but we were pressed for time). Given the time parameters we had been given, it was outlandish that nothing edible came to our table until 1/2 an hour had gone by. When I asked for an explanation for this unseemly delay I was told that the gluten free option took a lot more time to prepare. Really? Given that I requested it during the reservation we had made weeks in advance, the delay was inexcusable. After an interminable time, while other customers who arrived after us had already finished their sandwiches, ours finally showed up. Was it worth the wait? No. Mine had a home made look made in a rush, and taste wise were unremarkable. Nothing stood out except their overall blandness. What followed was a sugar maelstrom that felt like a glucose tsunami with each bite indistinguishable from eating sugar straight out of a bowl. To add insult to injury, mid service and with the clock running, our waiter simply disappeared. We were waving at him frantically for a tea refill, and even though he clearly saw us, he just vanished. I had to ask for the manager to report our missing waiter, and was told his shift had ended but that anyone could help us. But guess what? Nobody did, probably because they were making sure nobody stayed past their alloted 1h 45'. As for following recommendations from a young tik toker, please beware, the people that post are easily impressed by photo opportunities but their taste buds and taste in general have moved permanently to their phone screens. I still remember the remarkable morsels I had at the Connaught's high tea a few years ago. In contrast, I remember nothing of what I had at The Langham, except the small folding stool for our bags, our waiter's absence and the insipidness and uniformity of it all.

I went for a Festive afternoon tea, staff was very nice , but very Disappointing, probably one of the worst afternoon teas I’ve had , sandwiches were very dry so was the Scones, Definitely not worth the £120 , and I was shocked to see people wearing Ugg boots for afternoon tea 😬

Qué decepcionante té de Navidad - el peor que tengo experiencia en mis tradiciones anuales. Llegué a tiempo, pero tuve que hacer cola durante 15 minutos para sentarme. Después de llegar finalmente a nuestra mesa, esperamos 10 minutos para ser reconocidos por nuestro servidor, que estuvo desconectado durante la mayor parte de nuestra experiencia. Empezamos con sándwiches, que eran promedio en el mejor de los casos. Tras un ligero retraso, llegó el “segundo plato”, que consistía en bollería. Los dos estábamos abrumados por el sabor y la mayoría se quedaron sin comer. Y luego esperamos... y esperamos... a que llegara el tercer plato de bollos. Pedimos dos veces el estatus y nos informaron que supuestamente venían. Lo peor es que comenzaron a bajar las luces en la habitación, lo que sugiere que necesitábamos irnos! ¿Qué tan difícil es poner cuatro bollos en un plato? Para cuando finalmente llegaron, nuestro té estancado estaba sentado en tazas de té frías. No fuimos la única mesa decepcionada con el servicio en este momento — vimos la furia de otro comensal por el horrible servicio y los retrasos. Mientras que, para su crédito, el gerente nos ofreció una ronda de champán de cortesía, estábamos listos para ir después de dos horas de retraso, mal servicio y comida increíble. Realmente una experiencia decepcionante.

After reading other reviews, we thought we would try out the afternoon tea!! I truly wish we hadn't. It lacked generousity in taste and ambience. The two star rating is for the service. This again was good but not in keeping with the classification of a prime London hotel.

A classic version of the afternoon tea culture. All beautiful art deco with its lush silver details and mirrored luxury. The food itself follows the standard sequence: sandwiches, desserts, scones and a couple of chocolatey goodness. The tea and sandwiches are refillable, but beware the whole experience is very filling. While everything was excellent, the sandwich could do with an update on the bread. The staff was effective and very friendly. The live piano finally adds that extra touch making this one of the best addresses in London for afternoon tea. The Xmas decoration is striking and made this an even more special afternoon.

This is a restaurant on out list for a while now The staff are really nice here and can't fault them My starter was fantastic. I really enjoyed it I asked for my beef filet medium rare and it came out very well done also the beef was served with something that resembled fried bread but it just tasted of oil and something you would expext to get from a builders cafe Again my partner got the tarta for starter and that was good and she had the duck for main and enjoyed that but didn't enjoy the cabbage that it came with but on the other hand I tried it and I kind of got what she didn't like about it but it was perfectly ok for me Our wine came out wrong but when I questioned it the lady corrected it straight away so again, it was not an issue, but not something you would expect, errors seem to happen more often now as most restaurants would rather remember your order then write it down I would return as I like the place and yes I'm picky but when your dinning at a higher level then I think its expected

My wife and I shared afternoon tea here at the Langham, and we were very underwhelmed. She had the gluten free menu and I had the standard menu. The gluten free menu had very hard, stale-feeling bread. The little tart that comes with the sandwich course was so hard, I could hear the crunch from the other side of the table when she bit into it. My standard course was ok, but nothing spectacular. The gentlemen's relish sandwich was bland and had no taste, and the cucumber sandwiches were very meh. The salmon and curry turkey sandwiches were good, though. The desserts were completely unmemorable - I'm writing this a few days after having had the tea and I can't remember what all was part of the third course. I seem to remember a flower-shaped marshmellow type item that tasted, again, fairly bland. The service started out good enough but quickly dropped off through the tea. At the end, we waited probably 20-30 minutes for the bill. I only had two pots of tea throughout the entire service, and spent quite a lot of time waiting for the refill on the second pot. Overall, this place had five star prices but only delivered three star food and two star service. There are a lot of places to get tea in London - would recommend going anywhere else.

Afternoon Tea was Overrated! This is the kind of place where you will severely overpay for white bread and 'elevated' snickers bars (so, it is primarily about the experience). So, importantly, I wondered if it was just a coincidence that the two separate sets of brown skinned people there had the worst tables in the house (at the cramped corner by the bar entrance)? Hmm... The Palm Court ought to offer a 'do over' for anyone who was seated there.

Lovely afternoon tea for friends 60th birthday. Staff friendly and attentive. Food excellent and plenty of choice. Pink champagne a nice treat! Piano playing in the background. Would recommend

Dinner at Palm Court at The Langham is a sophisticated experience. The ambiance is elegant, with a relaxed yet refined atmosphere. The menu offers a delightful variety of dishes, beautifully presented and full of flavor. The attentive service enhances the overall experience, making it a perfect spot for a memorable evening.

I was treated to an afternoon tea here as a present, using a Virgin Experience voucher. I had been anticipating the experience for months, and it was worth the wait. My friend and I had the festive tea, which was out of this world, I thought. The little cakes and sweet treats were the highlight and were delicious. i love the way the scones were brought in a sliver domed tray. We had a waiter who took care of us, who was excellent and attentive, and then two others, one who brought and poured the tea and one who brought the cakes etc. They were all friendly and we got talking to them, which was nice. I certainly felt spoilt from start to finish. We even got an unexpected, small choc mousse cake, as my friend and I were celebrating special birthdays. The place itself is beautiful too and all done up for christmas. My only gripe, and it's very minor, is that we were offered water and it wasn't explained it was extra, and it cost £7 for a full sized bottle. This is probably my mistake for assuming it was free water in a jug, and i guess that most folks who dine here are well off, but maybe this should have been explained, however, it didn't spoil my visit at all, and I want to thank everyone who worked so hard to make my experience special.

Afternoon tea as it’s meant to be! Our time here surpassed our expectations on every level - the tea and food offerings were both wonderful and plentiful, as was the ambience with beautiful decor, a talented live pianist, and personable, attentive servers. Be sure to make a reservation!

Absolutely wonderful experience at the Palm Court Langham for my partners birthday. Beautiful festive afternoon tea, decor and service.

At £115 this is one of the most expensive afternoon teas in London but the quality does not live up to the price tag. All the sandwiches had slightly stale bread, the cucumber sandwich has no seasoning, and the coronation sandwich was indistinguishable from an M&S meal deal. The decor and design of the room is lackluster compared to other venues (such as lanesborough or hotel cafe royal) and we had to wait in a very long queue for our coats at the end. Normally would not leave a review but if you’re going to charge more than the Ritz or fortnum then your food/ ambiance should at least be on par with other afternoon teas, not below. 3 stars because the staff were lovely, teas were high quality, and the pastries were well made. Overall, much better to book afternoon tea at the Lanesborough, Hotel Cafe Royal, or Ritz which are higher quality and £10 - £20 cheaper.

Overall, I had a great experience at the Langham. The staff were very friendly, and the food was nice as well. The only thing that I am not super convinced is that the price of the champagne was a bit high (24 quids per glass) for a relatively cheap brand (Taittinger).

This was an expensive experience. £85 for standard afternoon tea and £100 with a glass of champagne. Plus 12.5% service. At these prices, things have to be perfect but the service wasn’t attentive enough with occasions with no tea on the table and no one around to ask. The room is lovely, the pianist was super and the food was excellent.

My wife Lynsey and I went for afternoon tea on September 12th. Totally disappointed. Table not ready when we arrived. Had to look for somewhere to sit. No help from staff. When shown to our table everything seemed hectic, disorganised and leaderless. On reading menu noticed it had changed from our initial booking. We were not notified of this. May have cancelled if we had known this. Sat 30 minutes before we had been served tea or champagne. Some sandwiches a bit dry. Not fresh. A top up of sandwiches took ages and not by initial waiter. On initial booking form I stated I couldn't eat cucumber but had to explain this again. No alternate sandwich offered except what was on menu. Scones nice. Selection of cakes all too creamy and all on a buttery biscuit base. Selection could have been more varied. Didn't have the trifle to finish as just too much cream! Nice room. Very noisy as tables squashed together and piano playing in the background. Able to hear next tables health conditions. Lynsey didn't even get a stool for her handbag. Every other female did. All in all a very disappointing experience.

Focusing on the positive, the dining hall is beautiful and it feels a very special setting in which to dine. The quality of the food and drink for afternoon tea was also fairly decent. However for the price we paid the service should have been far better. It honestly felt very lazy and haphazard. We had a vegetarian in the party and this was made clear in the booking, when they asked for more sandwiches the plate came with non-veggie sandwiches. We also really struggled to get service at multiple points during the meal. It really felt like the staff couldn’t be bothered. We had booked for a special occasion and honestly I would have expected more.

Had the tasting menu with my girlfriends. We all had a lovely time and great food and wine pairings.

Live piano for afternoon tea, good food service

Sandwiches, scones and patisserie were nice and service was good as well, tea and coffee were average

The food and service were both very good. Was a little disappointed that we got put in a dark cramped corner in such a nice room. I am surprised they even have a seat there…

Excellent service and afternoon tes

Was such a dreamy experience, everything was just stunning. The service was incredible, the food and tea was also exquisite. Would 100% recommend

This hotel is like home.fantasic

As an afternoon tea enthusiast, I always like to try a new one every time I travel and the Afternoon Tea at the Langham was among my all-time favourites. My positive experience started before arrival when I reached out to the staff with some dietary restrictions - they were both kind and helpful. The venue is elegant, and the table setting sophisticated yet subtle. We started out with bubbles, and I was pleasantly surprised that they had a delicious non-alcoholic version as my jet lag had me rethinking real champagne. The selection of tea is modest but excellent, a choice for every type of tea drinker - and impressively, you can try as many as you like. I tried the Phoenix Honey Orchid and the Lavender, Camomile, and Lemongrass. As usual finger sandwiches were first, and even though I am GF & DF, they looked almost identical to the standard version….so much so we had to double check, the vegan cream cheese was so spot on. Also impressively, the staff came around several times with a tray of sandwiches for guests to enjoy more - our favourite was the smoke salmon. Next was the sweats course, which if you’re from North America like me, you might be expecting scones. The sweets were also delicious and almost visually identical to the standard, my favourite being the apple cake with maple. Last was the scones, and to my delight they had a vegan version of Devonshire cream that tasted almost like a custard. With this course you also get a pear trifle - not my favourite fruit but delicious non-the-less and the chocolate cake with mousse at the bottom was a tasty surprise. This was an exceptional experience and I have to strain to think of a negative - I think that would be after the sweets course was served, the service was much slower. Typical tea is 2hrs or so, ours latest 3.5hrs. With great conversation, you hardly notice, but be prepared for a leisurely day - if you have theatre tickets, book earlier. Pro tip: skip lunch and plan on a light dinner, this Afternoon Tea is plentiful and filling! Hats off to the Langham for living up to their excellent reputation.

Excellent Food, Service and Presentation! Michel’s Tasting Menu was delicious! It had a little bit of everything. One of the best meals I’ve ever had!

Very pleasant and comfortable surroundings. We had afternoon tea. The staff were attentive eventually, although we had to wait for about 15 minutes for someone to take our order after having been given the menus. I was disappointed about the quality of the sandwiches and cakes, having visited many times in previous years. The small cakes were all creamy, mousse-like creations, some presented on a thin biscuit base-although each was very nice some variety in texture would have been pleasant. We were also given a trifle to share, delicious in itself but a bit overwhelming after having those cakes. The sandwich fillings were good although the bread was white, and quite thick, in each one. The scones were perfect though, not a hint of bitterness that can be tasted in some. The variety of teas was good. It may be that we were there on a busy Saturday afternoon, and certainly every table was full but we had we had to ask for the scones to be served. For £80 a head, which is one of the most expensive afternoon teas in London, I expected far more.

Awful service and staff. The moment we sat down, our waitress asked if we were celebrating anything and if we wanted to add champagne for our afternoon tea. we mentioned the afternoon tea voucher was a wedding gift as we just got married (so yes, we were celebrating and champagne was a yes - we knew we had one glass each included in our voucher). When I clarified (very politely) that the champagne should not be an additional charge, the waitress turned cocky and condescending, insisting we did not listen when she explained that champagne is added on top and not included - she was upset as she had already poured the glasses. We asked if she could check the voucher (which was taken from us at the front door). She came back to explain "you don't have to worry about the champagne it's included and you don't have to pay service charge if you don't want to " - this left us utterly confused - we were there to celebrate, we were in good spirits, we were friendly and polite throughout, we did not want anything to ruin our experience, and we did not understand why she was upset and bringing up service charge when the meal had not commenced. Sadly the service did not pick up from this point, it was as though she was avoiding our table intentionally (as she gave up on getting any service charge out of us - even though we had only responded to her suggestion with a smile). This avoidance made it difficult and as she was the assigned server. We went long periods with empty plates and tea pots, we had to ask 2-3 times for tea refills before getting any. Interestingly, the staff were handing out desserts with "congratulations" written on chocolate slabs to the tables all around us ( as lots of people were celebrating various occasions) but left us out of this. Overall the service was dismal and awkward and we were happy to leave. As per her suggestion, we decided not to leave a service charge, to which the waitress who brought the check was instantly visibly upset . We suggested she check in with our main server and left. Putting service aside, the food was average at best. Sandwiches were lacklustre - I've been to afternoon teas that were half the price with much tastier options. Too many desserts here were cream, mousse and berry based, and tasted very similar. The teas seemed to be of a decent standard.

I had high expectations for this afternoon tea, but unfortunately, the experience was quite disappointing. While the venue is beautiful and located in a great area, the atmosphere was far from relaxing. I’ve enjoyed afternoon tea at other places where the experience felt serene and unhurried, but this was the complete opposite. The waitstaff were constantly checking in, bringing food, and asking if we were ready for the next course, which made it difficult to just sit back and enjoy the moment. It felt rushed and overwhelming, rather than the peaceful and indulgent experience I was hoping for. Additionally, the seating arrangement placed us in the middle of a noisy crowd, with loud voices and piano music that didn’t blend well together. What added to the disappointment was the lack of a dress code, which detracted from the elegant atmosphere I’d expected. While I appreciate the efforts of the staff who were just doing their job, the constant interruptions and chaotic environment made it the worst afternoon tea experience I’ve had. I wouldn’t return or recommend this place. Afternoon tea should be about relaxing, enjoying good conversation, and savoring the food at your own pace—none of which was possible here. I didn’t take any pictures during my visit, simply because I wasn’t in the mood. The atmosphere just didn’t inspire me to capture any memories, and I was ready to leave. Unfortunately, there are no photos from this experience, as the environment just wasn’t right for it.

I highly enjoyed my afternoon tea at The Langham Hotel! I am gluten free, as was my guest, and felt all of the safety needs of our dietary requirements were met. We were able to fully enjoy delicious alternatives to the sandwiches, scones, treats, and tea cakes. There was a savoury scone option (cheddar scones with a tomato chutney) that was so outstanding I got three refills! As well, the patisseries were superb AND there was an extra after tea cheesecake that was fabulous! The scones were good, but preference wise, I would have preferred them to be fluffier. As for the room itself, a lavish setting with attentive and courteous waiters created a welcoming environment. I really appreciate the live music! Overall, this was a fabulous experience. I go to a lot of high-end afternoon teas in London, and I would say this one ranks amongst the best. If you prioritize desserts and unique twists (the savoury scones!) then this is definitely where you want to go! Note: Unlimited free refills!

I really didn't want to leave a negative review, but I thought it had to be written. Where do I begin, I booked afternoon tea for my husbands 40th along with our 2 kids which was an appalling experience. Having spent £220 (which will not happen again in the near future) I expected more especially with the service. We've been dining here twice a year for nearly 6 years. The service has gone down hill tremendously. You have to repeat yourself 2-3x especially with drinks. Nobody acknowledged my husbands birthday which lead me to complain to the manager. They got back to me inviting us back again for afternoon tea (3 weeks later). As we arrived today, I was shocked, the whole menu has changed for the worst. The sandwiches were awful, and half the size, the humongous trifle that was placed in front of us was a big no. I don't understand how 4 people were supposed to share it with no spoons? We were told "no orange juice" but when we spoke to a manager, they managed to bring some from another department, why didn't the first waitress go the extra mile to do that? Absolutely useless, we complained the first time because of waiting times with drinks, twice we waited 20-30 minutes for juices for my kids. It's not acceptable to keep having to re-ask for things. Sadly, I know it was good gesture to have us back, but we will be finding a new spot for afternoon tea in the future.

We booked for lunch in the Palm court. On arrival our table was not ready and we were offered a table that needed to be cleaned and set again, because of this we had to wait to be seated. I booked to enjoy the lunch menu because when making the reservation online it clearly states afternoon tea and lunch menu can be ordered, however the lunch menu was not offered to us when seated, we had to ask for it. Even though i could see a separate table that had food from the lunch menu served to them during the same service. I ordered one of there specialty teas however this arrived after my lunch arrived and I had to query this with a staff member where my drink was. We were not checked on throughout our reservation and were treated almost like a walk in booking. Even though the booking has been made for several weeks. We were not offered a dessert menu, or tea or coffees after our meal. For 5 star service I was really disappointed and on reflection have realised the experience was really poor. If you are looking for 5 star service then the Langham on this occasion did not offer it. The experience did not match the price tag.

Booked a dairy free afternoon tea, they double check your requirements when you get there so make sure to say then as well. The atmosphere was great, the piano in the background and the decor was beautiful & elegant. The staff were extremely friendly. The food was amazing, my favourite aspect was that they adjusted the menu for dairy free rather than just giving vegan options. I myself don't like tea (this was a present for someone else) so they were kind enough to offer me hot chocolate. The dairy free food was great, best dairy free desserts we've had and the coronation chicken & beetroot were very tasty. The price is worth the experience (when comparing other afternoon teas we have gone to). We were very full and couldn't finish the last trifle, you can take dry food like scones or patisseries for take out! Note: For anyone wondering the champagne that is offered at the start is not free, which they have mentioned the menu and the person who did have tea did enjoy it.

We ate very well. Like everything in this hotel, the service, the place and the attention are incredible!!

A stunning 5 star hotel that provides a wonderful experience for it's guests. A first class experience

Outstanding from start to finish. We attended for Afternoon Tea and the food was phenomenal. All the courses were very flavoursome, and had unique flavours. The selection of teas on offer was superb. We couldn’t even finish all the food and had to take some of the scones home with us! Our waitress was extremely attentive and professional throughout. The live pianist was wonderful too, adding to the experience. This is a truly exceptional place for Afternoon Tea which we highly recommend.

Servicio excelente. Muy profesional pero al mismo tiempo cordial sin romper las distancias que exige la marca de la casa. Desde una comida a una cena frugal, pasando por un descanso a primera hora de la tarde amenizado por un pianista en vivo.

The atmosphere and the service were great. The decor is elegant and cultivated.

Hands down one of my top 5 restaurants ever!! My wife and I loved the food!! Everything was delicious. I can’t wait to go back in September to celebrate my birthday! This is a must in London. From now on we will eat here every time we go to London! Amazing food and the best service ever.

The service was prompt, attentive and impeccable from the beginning to the very end. The customer journey is very apparent here. The space is so elegant, as was the music the pianist was playing. Elena was especially dear. A very kind and lovely soul. She even gave me a free pen! 10/10

Unfortunately had to cancel the afternoon experience here due to being inconsiderate of my husband's severe dietary restrictions related to an automune disease... Hostess was insistent that all guests have to be served afternoon tea despite the fact that my husband can't eat anything on the menu. Rather than complicating things for the kitchen, he thought best to only treat me here for the afternoon tea experience as an anniversary gift. We called today to explain the situation of my husband's restrictive diet, only to be told that all guests MUST dine. Ended up canceling the booking and reserving with Winter Garden for Afternoon tea at the Landmark Hotel who made an exception for my husband's case of not being able to dine. When it comes to accommodating health conditions and requirements, Langham falls short.

I was eagerly anticipating my first-ever afternoon tea at your establishment, hoping for a luxurious and memorable experience. Unfortunately, my visit fell far short of those expectations. The service was extremely disappointing. The servers were not attentive; each time we needed something, we had to "catch" their attention, often resorting to almost yelling from our seats. This left us waiting helplessly for several minutes each time. Additionally, we had to request the check three times before it was finally brought to us. This level of service is far from acceptable. As for the food, it was underwhelming. The clotted cream tasted slightly sour, and the sandwiches were bland and lacked flavor. A dessert that didn't involve mousse or cream would have provided a welcome variation. On a positive note, the pianist provided a lovely ambiance, and the cocktails were enjoyable. The interior decor is also quite nice. However, overall, I am deeply disappointed with my experience and do not feel it was worth the price. I regret to say that I will not be returning.

Although the food and ambiance were first class, what really made this stand out were the staff. Special thanks to Mercy for going out of her way to arrange our next visit, and to Emily and Rogne. They were all friendly, welcoming and professional without being intrusive. We look forward to returning.

Spectacular start to finish. The atmosphere is lovely and quite welcoming. We had afternoon tea (including children's tea) and were impressed by the flavors of the sandwiches (spicy chicken doesn't often make an appearance in afternoon tea, but was a delight). The sweets were all interesting takes on old favorites and were fun both to look at and eat. Do make sure you come hungry!

Unreal experience from start to finish. The handbag stands at the start, we knew this was going to be a special one. Adursh (not sure on spelling) was amazing and made us feel very welcome and made sure we had everything we needed throughout the afternoon tea and explaining the menus in detail. I booked this afternoon for the reimagined custard cream, which wasn’t on the menu, but we put a cheeky message on the booking saying can it be on the menu and a joke about it when we sat down. To my surprise… they bought us out one each! No other table had this and it really made us feel very special! We will be back!

A group of four of us visited the good front room before it closed at the Langham. The food was amazing!! 10/10. However, the Maître d'hôtel was very obnoxious and borderline racist. He went on to express that he was happy that the clientèle would be changing following the close of the good front room. Left a bad after taste to say the least. Wishing Chef Dom all the best in his future endeavours and I hope he will flourish wherever he goes. I conclude he was too good for the Langham !

Really nice place for tea. very wonderful atmosphere. This is the fancy tea place to visit. Kind staff

Staying in hotel and went here for breakfast today (was free and included with room) after waiting 10 minutes to place a drink order , not getting any water upon arrival - finally asked after waiting another 10 minutes if we could get some water - they told us it was coming , waited another 5 minutes and finally left Terrible customer service- terrible experience

The afternoon tea was fabulous, there's really nothing wrong with it, especially if you're interested in the historical place. You should be very hungry! Given the high price, I think it will probably remain a “once in a lifetime” experience for us.

Afternoon Tea deserves many accolades - absolutely fantastic food, service and general ambience. Surpassed my expectations

Roux at the Langham, seated in the palm court, lovely surroundings. Four or five choices of starter and main courses. Quite safe choices I felt but very well cooked and presented. A bottle of Valpolichelo £52. 2 courses one bottle of wine and a vodka tonic £216. Would I go again? The music was wonderful but I would like to see a more extensive menu. Lots of staff.

We were so excited and the food was lovely. Scott was polite and took great care of us. However, being blatantly ignored by everyone else even when they saw us looking around for Scott felt very uncomfortable. In particular, a lady on the staff saw us wave at her multiple times while Scott was nowhere to be seen and outright ignored us. Not a good look and for all excitement about the afternoon, we left feeling rather disheartened. This is no way to treat guests. Considering we are ladies of color, the optics are even worse. I walked away wondering what the attitude was about and despite all that went well, will not be coming back or recommending that friends do.

An absolutely outstanding afternoon tea. Gorgeous setting with a live pianist, charming wait staff (many thanks to Andy), and the selection of teas, pastries, and scones were to die for.

The room is very crowded - our table was touch the back of the seats of the table in front of us. It was not good or a nice seating area. The service was very curt and unfriendly from our waitress. It was very perfunctory. The food was ok but nothing special and certainly not worth £80. The scones were tiny and the cake slices were for a child. Also when asked if we could take things away, we were given a box with no bag or anything to carry it in. We won’t be back. Fortnum and Masons is much better as well as Browns hotel.

The afternoon tea was thoughtful and beautifully presented. The sandwiches were especially delicious. Strong recommendation.

I had dinner last night, the five-course set menu, and it was the best meal I’ve ever had in a long time. The flavors were comforting yet new, and the staff were incredibly helpful and accommodating. 10/10

Our server was inattentive when present and entirely disappeared near the end of our tea. We didn't see her for 45 minutes or more, so we assumed she left and had to flag someone else down for the bill. We didn't feel we got to try as many teas as we would have liked. Over all, we felt very let down by the experience and will recommend alternative options for afternoon tea to our friends.

A divine, fancy, delicious afternoon tea. But, if you have an allergy, be prepared (but also be excited). Our reservation made mention of a dairy allergy. The sandwiches and scones served to me were all absolutely fantastic and delicious, and they were very clear each thing was dairy free. I felt very well taken care of, and like I wasn't missing anything. They even had dairy free lemon curd, and it was so good. But...I was initially served dairy milk. When I asked, soya was promptly brought to me without issue, but I did have to ask. And for the cheese scone course, they had a dairy free cheese scone (delicious!!!), but served it with a slice of cheddar cheese. When describing the plate, the server caught the error and brought me back something else (though I think it was goat cheese after tasting it, so be careful). Still five stars because again, the dairy free sandwiches, scones, and desserts were exceptional, and all were made to perfectly match the normal fare, so I never felt like I had to eat something different. But if you have a dairy allergy, you may have to remind them to bring you plant milk.

My husband and I were recently at the Langham for their afternoon tea service to celebrate our honeymoon, having traveled all the way from Canada for this special occasion. We booked the service weeks in advance to ensure we’d have a table reserved. Our experience was a mix of highs and lows. The sandwiches, teas, and pastries were all very delicious, and we thoroughly enjoyed our meal. Each menu item served was flavourful and well-prepared. Unfortunately, our experience was marred by several service-related issues. The service we received left much to be desired. Our waitress was inattentive, and we couldn't help but notice other tables receiving more attention and better service from her. It was disappointing to see other diners being well taken care of while we felt overlooked. We noticed everyone else being served their sandwiches and tea promptly (even though they arrived later than us), but our tea was delayed despite being asked about it earlier. This was disappointing as we were at the Langham for an afternoon tea as I previously mentioned. It’s also important to note that almost immediately after we were seated by the hostess, the waitress arrived with Sparkling Tea and said that she’d like to offer us a glass each to start which we both accepted. We later noticed on our final bill that we had been charged for each glass and this was absurd to us as it was offered as a complimentary drink to begin the afternoon. The staff needs to do better about being clear what is complementary versus what has a charge attached. Despite this, we paid the bill in full and didn’t mention at the time. Despite these issues, the rest of the staff was friendly and efficient, as we observed other tables receiving excellent service from their waiters and staff. The primary reasons why we chose to start our trip with an afternoon tea at the Langham was in large part due to the service we expected. My husband and I were very disappointed as we’ve dined at other restaurants that value service more. Overall, while the food was fantastic, the uneven service unfortunately marred what could have been a perfect dining experience for our honeymoon celebration. Due to the service we received, we would not return to the Langham.

After having had an amazing time with the unique cocktails at the Artesian, the dining experience was sadly disappointing. I had tomato soup and a burger, my partner the tuna. The soup was very nice, pricey but enjoyable. The burger was just, standard, something you would be happy with at a standard pub, but at over £30 you expect something impressive. It was really not. For the tuna the sauce was unfortunately too salty. The service was OK. It was just not worth the pricetag really.

I Ve been here a few times now, the staff are wonderful.The food is excellent and you feel really cared and utterly spoiled.I highly recommend

Classy yet relaxed and comfortable. Excellent service the staff can't do enough for you . Not cheap but lovely as a treat. We had a lovely afternoon tea and a drink in the bar. Would definitely go again.

not worth it. had time to watch titanic twice build a house a family having a secret double life and still did not receive my plate

Food fantastic! Atmosphere wonderful! Sadly our first server wasn't very attentive. Service did improve. Worth a visit.

I went for Chef Dom's restaurant "The Good Front Room". The food was delicious and the atmosphere was great. It was my second time there and I'd love to go again.

One word! WOW! Chef Dom Taylor’s food is absolutely amazing! He takes you on a culinary journey with delicious authentic Caribbean flavours! It is SUCH A SHAME that this restaurant is closing on the 30th of this month! Service was first class! The curry goat was succulent and the fish was well flavoured. The carrot juice punch was divine! It is no suprise that Chef Taylor won ‘Five Star Kitchen’ - he is a genius!!! The only question is where can we taste his food next!!!

We went for dinner to try Chef Dom's 3 course menu, and we were not disappointed! Everything was absolutely amazing, from the cocktails (Chef Dom's signature punch, a delight) to the dessert. We enjoyed jerk chicken, salt fish cake, curry goat, rice and peas, green banana gratin, plantains, coleslaw (homemade), and a pineapple tart with vanilla custard. It is hardly possible to choose a favorite as everything was to die for. Cherry on top of the cake, the dining room was beautifully decorated with splendid artwork. Don't miss out on this treat!

This is a relatively expensive afternoon tea even by London standards (£107pp incl glass of champagne and service) and we expected excellent food and service as a result. What we found was OK food and a couple of disappointing shortfalls in the service. The hotel foyer is lovely and the Palm Court is light and airy. We were seated promptly (although my friend was in a corner with a large plant impinging on her space!), and a friendly staff member explained the menu. We each ordered a glass of champagne which came promptly, followed by 4 finger sandwiches and a cute bite-sized cheese scone. However no-one took our tea order or came back to check on us, so we were 25 mins in and halfway through our sandwiches when we decided we needed to chase it up, so asked the waitress serving the next table if she could ask someone to take our order. A waiter arrived shortly afterwards and said 'I understand you'd like to order tea - sorry for the wait'. We were offered more sandwiches, but declined and the pastries were brought, followed shortly afterwards by the scones. By this time our tea was finished, but it was sometime before another man, possibly the Maitre d' appeared and asked if all was OK. We said we'd like more tea which then arrived quickly, but our cups were dirty with some cold tea left and we had to ask for fresh cups which I wouldn't expect to have to do in a high end restaurant.

Walking into the Langham has a real Wow factor, and we were fortunate to be seated in the corner to get the full view of the room and I was very happy that my dietary requirements could be fulfilled. We ordered the afternoon tea with a glass of rose champagne with tea and coffee. The tea and coffee arrived but the champagne didn't. We were delivered sandwiches which were quite dry and a little crispy. Unlimited tea is included but my friend ordered another coffee as she doesn't drink tea, which was charged for. After sitting with empty plates for a while, we were eventually approached to ask if we wanted more sandwiches but weren't given the option to respond. A further 10 mins passed until we got the attention of someone serving and was asked if we wanted anything, that's when I suggested the glasses of champagne we ordered might be nice. A plate of cakes appeared soon after our champagne was delivered, along with scones for my friend and some weird looking blobs that were described as scones for me. The cakes were OK but my gluten free scones definitely left a lot to be desired, as per picture. The pineapple jam that was served was delicious though. All in all, the whole experience was pretty underwhelming which is a real shame when this is where afternoon tea was created.

My boyfriend and I went along for afternoon tea on a Saturday and were sadly very disappointed. We have been to other afternoon teas at a similar price, and service and food was incomparable. Firstly, we were seated at a table where there was a mushed scone on the floor that had not been picked up. We ordered sparkling wine as soon as we sat down which took over 15 minutes to arrive. When the sandwiches came out, the waitress just put them on the table with no explanation of fillings. The only explanation was for a savoury scone (which came with the sandwiches) - a very blunt “that’s cheese and chutney”. I had a gluten free afternoon tea and the bread was incredibly dry. Again, not what I have experienced in other hotels with gf afternoon teas. We had both used the knife we had been given to spread the chutney on the savoury scone. This seemed to annoy the waitress when she came to collect our dishes and she took the used knifes off the plates and put them on the table for us to reuse for the next course leaving a stain on the tablecloth. Very strange as this was the only knife we then had to use for the sweet scones which was still all sticky from the chutney. This may seem picky but at that price point - not what you’d expect! We then had to remind the staff about our tea which when it came out did not come out with any milk. We had to ask for this. The cakes/ biscuits that came next were delicious. It’s a shame as our experience had been overshadowed by the poor service and not great sandwiches at this point. Next came the sweet scones. I bake myself and sadly the gf scones’ texture was rubbery (too much xantham gum maybe?) and I only managed to eat one half of one scone. I’m actually quite surprised at the ratings given to Palm Court for their afternoon tea when we had such awful service and the gluten free sandwiches and scones also lacked in quality. We won’t be going back.

My boyfriend and I went along for afternoon tea on a Saturday and were sadly very disappointed. We have been to other afternoon teas at a similar price, and service and food was incomparable. Firstly, we were seated at a table where there was a mushed scone on the floor that had not been picked up. We ordered sparkling wine as soon as we sat down which took over 15 minutes to arrive. When the sandwiches came out, the waitress just put them on the table with no explanation of fillings. The only explanation was for a savoury scone (which came with the sandwiches) - a very blunt “that’s cheese and chutney”. I had a gluten free afternoon tea and the bread was incredibly dry. Again, not what I have experienced in other hotels with gf afternoon teas. We had both used the knife we had been given to spread the chutney on the savoury scone. This seemed to annoy the waitress when she came to collect our dishes and she took the used knifes off the plates and put them on the table for us to reuse for the next course leaving a stain on the tablecloth. Very strange as this was the only knife we then had to use for the sweet scones which was still all sticky from the chutney. This may seem picky but at that price point - not what you’d expect! We then had to remind the staff about our tea which when it came out did not come out with any milk. We had to ask for this. The cakes/ biscuits that came next were delicious. It’s a shame as our experience had been overshadowed by the poor service and not great sandwiches at this point. Next came the sweet scones. I bake myself and sadly the gf scones’ texture was rubbery (too much xantham gum maybe?) and I only managed to eat one half of one scone. I’m actually quite surprised at the ratings given to Palm Court for their afternoon tea when we had such awful service and the gluten free sandwiches and scones also lacked in quality. We won’t be going back.

Loved Chef Dom Caribbean menu. Food was 🤤🤤🤤

The service here must be said to be perfect. The quality of the food here must be said to be very fresh. But the toilet here is not very clean!!!

The was a visit to “The Good Front Room by Dom Taylor” I expected more; the atmosphere in the room is amazing and the food was great while the service was not in line with that. SERVICE - 2/5 In this place you just expect service to be impeccable, but the first waitress who took our initial order couldn’t even describe the food and was actually almost arrogant about it (other waitresses and waiters were better, but it was also different all the time..?) FOOD - 4/5 as it is a Caribbean cuisine it is for me different, but I really liked “different”! The starters and the desserts were the best ones though even if the Curry Goat was really good. PRICE - 4/5 the quality of the food and the freshness motivates this price ATMOSPHERE- 4/5 Just loving the room here, almost just worth it for the hotel entrance and bar together with this beautiful dinner room

The service was satisfactory. The food was average and didn't justify the cost. The restroom facilities in the establishment were subpar; each cubicle I entered was unclean and in need of attention. Regrettably, I do not plan on revisiting.

As a general rule, most people know what "The Good Front Room" is: it's where your most important visitors are received. In this instance, it is also where the current pop-up Caribbean themed restaurant in the Langham Hotel's Palm Court is located. My mother and I celebrated my birthday there and weren't disappointed. Afro-caribbean pictures of women were merged into the palm court's iconic style, which, whether intentional or not, went perfectly with the theme of International Women's Day! No doubt, you're shelling out a few zeros to dine here, but everything is to perfection from the moment you step in, the service, the cocktails (sorrenity), the starters (jerk chicken), the main dishes (curry goat with some roti) and the side dishes. They even surprised me with a birthday cake! I highly recommend trying this experience, but don't wait too long: it ends at the end of March and they were very busy. A special thank you to the staff of "The Good Front Room".

As a general rule, most people know what "The Good Front Room" is: it's where your most important visitors are received. In this instance, it is also where the current pop-up Caribbean themed restaurant in the Langham Hotel's Palm Court is located. My mother and I celebrated my birthday there it was great!. Afro-Caribbean pictures of women were merged into the palm court's iconic style, which, whether intentional or not, went perfectly with the theme of International Women's Day! No doubt, you're shelling out a few zeros to dine here, but everything is to perfection from the moment you step in, the service, the cocktails (sorrenity), the starters (jerk chicken), the main dishes (curry goat with some roti) and the side dishes. They even surprised me with a birthday cake! I highly recommend trying this experience, but don't wait too long: it ends at the end of March and they were very busy. A special thank you to the staff of "The Good Front Room".

The tea time experience at this place had its positives, with a pleasant atmosphere and decent flavors. However, the service aspect proved disappointing. The inconvenience of not finding our coats was unexpected and it detracted from the overall experience. Moreover, there was a noticeable discrepancy in customer treatment. Some patrons received amenities like a designated stool for their handbags, while we were overlooked. This inconsistency left us feeling undervalued as customers. Additionally, the timing of food service was less than prompt, requiring a noticeable waiting time. However, a redeeming aspect was the acknowledgment of our family’s celebration of graduations and they offered a complimentary cake. Unfortunately, the gesture fell short, with a hastily written “congratulations” in chocolate. In the grand scheme, this service experience didn't align with the standards one would expect from a high-end venue. Comparatively, other upscale places in London have managed to deliver a more seamless and attentive service, making this particular tea time less appealing by comparison.

Service was good, which is why I rated this as average. However, the room was packed so tight with tables that my friend was continually knocked by the people walking past. The menu, although the descriptions were intriguing and the presentation was pleasing to the eye didn’t really live up to promise on taste or in quality. The flavours of the savouries were fairly insipid and uninspiring. It seems pointless to provide a pastry fork if the reimagined pastries served have elements on each one that are so hard they are unable to be picked up by said fork. The crème de la crème was a particular plate flight risk and had to be cut with a knife while shielding with the other hand. Stick to Claridges or the Mandarin Oriental is my advice.

I had the pleasure of a delicious 3-course Caribbean meal Courtesy of the amazing chef for The Good Front Room, Palm Court, the Langham. Generous portions, great ambience and lovely waiting staff.

Located just a few minutes from Oxford street underground station and opposite the BBC is the Langham Hotel. I've heard so much about this hotel, many years back I've wanted to visit the first grand hotel to serve afternoon tea. At first glance, the hotel looks ok. Not particularly grand or ornate compared to the other top London hotels. Staff were polite, and showed us to the table. I asked if the sandwiches are refillable, he had no idea which I thought was strange. Nice touch with mini stools to place your hangbags on. My friend has dietary requirements and they were very mindful of this but repeatedly asking us. I understand why but anything over 3/4 times can seem a bit too much. The finger sandwiches were fresh and tasty, particularly the salmon one. We liked the egg mayo filling too. The Assam tea was lovely but the English Breakfast tea was disappointing and tasted weak and bland. Earl Grey was fresh and fragrant too. We felt the service from staff during the afternoon tea was slowing declining. Perhaps there was a change of shift. At one point there were 3 servers at one table of 6 and no other staff on the floor. We called for another pot of tea and water but after 20 mins, nothing. Very disappointing indeed. The pastries were ok, we enjoyed the red cube one the best. They were kind enough to bring out a chocolate celebratory cake which tasted the best. It seems the complimentary items tastes the best, which included the mini cheese scones too. The normal scones were ok, nice touch with the pineapple jam but we preferred the strawberry jam. We visited the ladies on our way out, located in the basement. Only to see flies in a couple of the cubicle, not a nice way to leave. I doubt we shall be returning, it was an interesting experience though.

Booked The Good Front Room, one of the restaurants in The Langham. The restaurant is run by Dominic Taylor, winner of TV's Five Star Chef series. The restaurant closes end of April. Expensive but it's a lovely experience. It was fully booked, lovely atmosphere and excellent service. The food is Caribbean based with a twist. Meals come with sides for the table. We were very full by the end of the night. Chef Taylor came round towards the end of the evening and spoke with every table and took photos. We thoroughly enjoyed ourselves. Forgot to take food pics but everything was really tasty.

Booked The Good Front Room, one of the restaurants in The Langham. The restaurant is run by Dominic Taylor, winner of TV's Five Star Chef series. The restaurant closes end of April. Expensive but it's a lovely experience. It was fully booked, lovely atmosphere and excellent service. The food is Caribbean based with a twist. Meals come with sides for the table. We were very full by the end of the night. Chef Taylor came round towards the end of the evening and spoke with every table and took photos. We thoroughly enjoyed ourselves. Forgot to take food pics but everything was really tasty.

Came for afternoon tea with girlfriends and it did not disappoint, such a lovely afternoon. The room is beautiful and the piano music set a great vibe. Service was impeccable and the various courses of food were delightful. Highly recommend this on your tea list when visiting London.

We chose The Langham to celebrate our daughter‘s 21st birthday with an afternoon tea. Booked in advance and was suitably impressed with ‘WhatsApp’ communication from the hotel. I asked if a small birthday cake could be supplied, to mark the occasion ( and make the afternoon tea a special event) I was told that they could supply a ‘complimentary’ cake , or if I wanted something specific, they could inform the kitchen. I confirmed that a complimentary cake would be perfect. Disappointed to report that no cake appeared, and no mention of it was made. I contacted the hotel via WhatsApp later in the day, and was told someone would contact me. I’ve heard nothing either by phone or email.

Não vale o preço. A comida estava ora sem sal, ora muito picante. Serviço muito rápido, e isso não é um elogio. Mal chegamos e o garçom já quis tirar nosso pedido e ficou em nossa mesa até a gente decidir o que iríamos pedir. Mal tivemos tempo para conversar. Péssimas sobremesas. Vive apenas da fama do seriado na Netflix, mesas com muitos turistas, mas nenhum restaurante faz história se não tiver uma excelente e consistente cozinha.

Great service, excellent quality food, very nice place, will definitely be visiting again soon. Huge thanks to Scott for looking after us so well. Also….John on the piano….thanks for the great tunes, you’re superb. Gary and Jon

Me and my daughter went to this comfortable and relaxing afternoon tea restaurant for my birthday. We had an amazing time. I was treated with care , attention to details and all we needed nothing was hard for the staff to cater to. They explained the difference of the sandwiches to us. Check on us if we needed anything. Our table was cleaned and we were very comfortable. The ambiance itself was just amazing and the sound of the piano was also very therapeutic. We had a great time and as I did not catch all the names of those who attended to us, I just want to say thanks to everyone in the palm court and of course from the very main entrance of the hotel the doormen and all who welcomed us. Great hotel, great hospitality.

My second ever experience for afternoon tea. The sandwiches were amazing, especially the beef and salmon. Not too chewy, perfectly balanced. We were offered the hummus sandwich as the wife couldn't have the salmon or beef, and that was our favourite. Slightly spicy, creamy, delicious. The strawberry jam with the scones could be better, wasn't as sweet and needed some chunks (personal preference). The clotted cream was nice though. The desserts were brilliant. The fig was surprisingly nice, soft, slightly crunchy, and flavourful. Not a big fan of custard so can't comment on that. The orange dessert was alright, not a fan of orange but was nice. The small swirl (forgot what it was) was my favourite. Crunchy, creamy, perfect. The teas were nice, the red dragon was my personal favourite. I wanted to try the Japanese tea but I was too full. The chai was very nice too. The silver needle was disappointing, not much taste. Overall very impressed, some parts better than The Rubens, some lacking, one covered chicken, one beef, one had better tea and desserts (The Rubens) one had a better atmosphere and cutlery (seriously, I loved the cutlery at The Langham, need to get myself some (if anyone's willing to help me out, It'd be much appreciated)).

It one of the place even though it is accessible you could be there since the menu is varied and the food was good. Went for an afternoon tea and it’s was delicious !

Visited on a Sunday for the afternoon tea using virgin experiences voucher with no problems and it was absolutely delicious and a wonderful experience overall. We celebrated our anniversary and felt well looked after. Lovely atmosphere with live piano. Cannot recommend enough.

A great tea with friends. Lovely ambience - nice light airy restaurant, very relaxing vibe. Friendly staff. Good selection of tea as would be expected - lovely presentation. The sandwiches are ok but the scones are divine! Traditional Afternoon Tea has always been popular London and there are many places to go - I love Claridges but this place made a really nice change. It was expensive - it almost cost the same as Claridges. I would visit again.