Based on 429 opinions finded in 2 websites
Based on 429 opinions finded in 2 websites
Nº 547 in 739 in Redbridge
Opinions
Tried the rice and chicken mild, should of gone for spice. Chicken was better after topping it of with the garlic sauce. Portion size is absolutely massive. Will definitely be trying again.
Sweet Dee . 2025-01-03
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The main meals were nice, the chips however, that came along with the meal, you could tell it’s old and been re-fried, which I’m not happy about as I paid for this
Abdul Amin . 2024-12-22
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Order online and my food never came, still haven’t got a refund.
Sami . 2024-12-10
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Never received my food and didn’t get a message from restaurant
Sami . 2024-12-09
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Chicken was not finish cooking
Kimland . 2024-12-08
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Ordered a meal but drinks weee missing
Den . 2024-12-08
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Pépés very fast, smiling and very very delicious service. All flavors
imtiaz islam . 2024-12-07
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Order was late and cold. Chips were rotten and definitely expired
Sunny . 2024-12-07
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late food, food arrived cold. called the restaurant they said the food was ready but cannot be delivered due to lack of preparation from just eat as no driver had come. very disappointed
Zoya . 2024-12-05
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Extremely rude . Extremely ugly. Staff were treating us like coons Food was kinda leng but that’s besides the point . Wouldn’t recommend to my worst enemie
Brian Shamah . 2024-12-05
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Not impressed at all but hygiene. Won't be coming again.
Ja . 2024-12-03
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Unprofessional staff Standards not fallow Fake reviews
Dee Khan . 2024-12-03
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iam not happy with the service, order xame late. i called restauratnt up teice they said order is ready the driver is not here. i ordered at 12:15 and it half half 1. i was at work and my lunch time was finished by the time it came hers.
Aisha . 2024-12-02
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Went there with kids nice chicken and rice , will be visiting again .
kamran tariq . 2024-11-30
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The food never came, I would like an email response please so I can attach the documents as I had to go to the restaurant in the end to receive my food. The restaurant even admitted fault at the driver.
Aneurin . 2024-11-30
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you didnt send chips overliad with chicken and wrap. wirst servuce ever
Hummera . 2024-11-29
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Cheese cake and mango drink both missing 5 pounds of goods it’s a scam via just eat can’t even claim it back easily deliveroo is way better and more efficient they refund right away
RAM G . 2024-11-29
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excellent taste. the chips are slightly overcooked but the chicken is sublime
Fadma . 2024-11-27
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Wrongly accused. Staff was extremely rude and was accusing us of stealing and not paying for the food. They then decided to cause a big a argument causing delays and interrupting my meal. I was really heart broken at how i was being treated. They checked camera footage and saw that we all paid as normal and refused an apology and decided to blame it on there customers. Not recommended very rude staff
Raheem Akram . 2024-11-27
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Called me gay and discriminated my sexuality and was being very rude
Skibidy Ohio . 2024-11-27
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accused us of not paying for food they checked the cameras and it showed us paying.they also begin to threaten and stepped to my 15 year old friend.very unprofessional.poor service
Jievyn Gill . 2024-11-27
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this was a traumatising experience as we where accused of stealing peoples meal and causing a scene however when they checked there cameras it was proven that we payed for everything i am now rather upset for being accused of such behaviour NEVER EAT HERE AGAIN
charlie manfield . 2024-11-27
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GAVE US BAD STOMACH! We are regular customers at Pepe’s in wood green and palmers green. But Gants hill Pepe’s have disappointed us big time. Went in to order food and the shop was a bit busy as it was saturday. Waited for 20minutes and finally the food was handed over to us. The food was shockingly cold maybe because it had been ready ages ago and the staff was too busy to pack it. The rice looked undercooked. And the double xl chicken burger was stone cold. Their sweet chilli sauce was very very watery. My wife and i had stomach ache all night. We will not be coming back here. Hope the management does something about this.
Muaz K . 2024-11-24
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Miss my drink and fries was burnt
Adal . 2024-11-23
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Ice cream missing with my order
Paula . 2024-11-22
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It was not delivered I spent £40 plus and it didn’t even come the driver was circling my area for 30 minutes and then disappeared
Caleb . 2024-11-17
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The delivery driver did not give me my drink
sabbir . 2024-11-17
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I ordered chicken pitta, there was literally just 1 piece of chicken! in a large pitta bread little salad (little sad strands of lettuce & 1 pice of tomato! very poor quality & I'm very disappointed! not worth £8! we
Sadia . 2024-11-15
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I got the loaded fries with veggie burger. The loaded fries didn't contain chicken, but really made up in flavour with the stringy cheese and crispy onions. The veggie burger was quite average, not good or bad. Tables could have been maintained abit better.
Panda Fitness . 2024-11-14
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Your food was perfect last time, this time you lot violated, cold food and no drink
K . 2024-11-12
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As always the food and the SERVICE always on point. Waqas being behind counter makes the experice always enjoyable and the food is always tasty.
Asif Fazal . 2024-11-11
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Excellent grill food and excellent service
A.K.M Fahad . 2024-11-10
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I recently visited Pepe’s in Gants Hill, Ilford, and was really impressed. The chicken was perfectly cooked—crispy on the outside, tender on the inside—and packed with flavor. The staff were friendly, and service was quick, even though it was a busy time. It’s definitely a great spot for a casual, tasty meal, especially if you’re in the mood for well-seasoned chicken. The location is super convenient too, right near Gants Hill station. I’ll definitely be returning!
Muaadh Ahmed . 2024-11-10
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Food was absolutely amazing! The flavors were perfectly balanced, and the presentation was beautiful. I can't wait to come back and try more dishes. Keep up the great work!" Very friendly and cooperative staff. Love the customer service.
Muhammad Tanveer Aslam . 2024-11-10
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One of the best place for delicious halal food. The staff is super friendly and welcoming, especially Yousuf, who provided excellent service. Prices are very reasonable for the quality you get. I Would definitely recommend it anyone looking for great halal food
F Zehra . 2024-11-10
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Chicken was good but the chips were old hard disappointed with chips
Hasnath . 2024-11-10
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Pepe’s is my go to meal wherever I go first I try to find pepe’s. I live in Gants Hill and feel previledge to have the best pepe’s branch here. Staff is so professional and experienced. If you are planning to visit Pepes I’d recommend Gants Hill branch and chicken rice or grill chicken.
omer riaz . 2024-11-09
MORE AT Google
They gave less rice and when we asked about it staff started to argue. They were very rude and service was pathetic. Not hygiene
Mohd Muqeem . 2024-11-09
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They gave less rice and when we asked about it staff started to argue. They were very rude and service was pathetic.
Abdul Nehal Mohammed . 2024-11-09
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the chicken box and the wings here are just😋😋
Renisha Jane . 2024-11-09
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I have been here and I have to say that the wings and the chicken box were reallyyyy good it was super delicious and I enjoyed it
Rishal . 2024-11-09
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Loved the grilled wings and peri peri fries, it tasted amazingggg , the staff was very friendly tooo ,would love to visit again
Venisha Mendonca . 2024-11-09
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Went to Pepes last week and had their grill chicken and loaded fries. What a food it was … amazing experience and superb taste. The staff was very cooperative. I had push chair with me and was struggling to open the door one guy rushed towards the door and opened it for me and even served the food on table because I was with my little kid.
Jassi Baidwan . 2024-11-09
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They gave less rice and when we asked about it staff started to argue. They were very rude and service was pathetic. Staff no one was wearing gloves not even people who making food not wearing gloves. No hygiene
Mohammed Tauseef Ahmed . 2024-11-09
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They gave less rice and when we asked about it staff started to argue. They were very rude and service was pathetic. 1 star for pepes brand
Danish Ali . 2024-11-09
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Such a poor experience!!! Me and my boyfriend placed an order and waiting more than 20min to collect it. The customers that came after us they've been served before and team looked so messy and disorganised. When we asked about our food they did not even apologise, we did not receive even a good farewell. This place should have people in places, especially when is busy. Not recommended.
Madalina Stancioiu . 2024-11-08
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the food was cold I'm cait 50 minute
Tamas . 2024-11-08
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Most shitest Pepe I have visited all over Uk. Don’t have food. Always closes an hour before the actual time. They won’t have and grilled chicken left so don’t even think of going there. It’s happend to me more than 10 times. Rude would be understatement for staff over here. Like there is no check and balance
Wajahat Ali . 2024-11-06
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I recently visited Pepe's Peri Peri Gants hill and had a fantastic experience! The service was top-notch, and I'd especially like to thank Amit, Zohaib, and Waqas Bhai for their excellent service. They were attentive, friendly, and made sure everything was perfect. Highly recommend this place for great food and amazing service!
Mohammad Basit . 2024-11-06
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Food was tasty! Chips nice also
Gee . 2024-11-06
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Great tasting food, exceptional quality, a family favourite.
Mohammad . 2024-11-03
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Not only did it take an hour to arrive the food was cold and some of the chicken was burned. This usual for pepes as they serve good food but this time really upset me
Hasnain . 2024-11-02
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paid extra for peri peri salt on top but theres barely nth on it tastes like regular chips?
Catalina . 2024-10-29
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Very good person and delivered early as well
Sanjida . 2024-10-25
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Best chicken shop in Gants Hill
ABDUR . 2024-10-24
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Rice portion was £4.49 but they only filled the box halfway!! Rice was cold. Chicken didnt seem fresh, it was burnt and had a strange smell. Chips were fine, drink was warm.
Suniyah . 2024-10-22
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best food ever but collection kept telling me to wait. but overall very good. it’s my birthday today
sara . 2024-10-22
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good food enjoyed it and will try again
hassan . 2024-10-20
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They always forget a part of the order, today was my sauces and last week it was the drink.
Sunny . 2024-10-19
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Food arrived stone cold, both sets of chips were non edible as they had turned rock hard. had to put them in the bin. We ate the chicken as that was still warm. very disappointed as I love pepes and have eaten here plenty of times.
Chris . 2024-10-18
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The sauce is not given and also it is the poor taste I have been experienced this time
Sanjay . 2024-10-15
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rubbish service and made us wait an hour for food whilst serving people before us
Fahima B . 2024-10-11
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The time kept on changing and took forever to arrive
Amina . 2024-10-09
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Excellent taste but they forget to put the fork 🍴 in 😀😀😀
Cos MB . 2024-10-09
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Didn’t receive anything, no food and paid
Saarah . 2024-10-07
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The food is amazing, easily the best fast food I’ve ever had in the UK.
Noorullah Magsi . 2024-10-07
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Food was OK but STAFF so arrogant and rude with customer while takings orders 2 stars for food and ZERO for service
Irfan Jolly . 2024-10-07
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I’ve had recently! They use the freshest ingredients and make sure each dish is done the right way. The rice and chicken was especially memorable. Must try!”
Jatin Kumar . 2024-10-07
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I have ordered large panner rice box and extra panner total was 17 pound they give me this kids meal box I call them they said this is the size of box
Raj Hussain . 2024-10-06
MORE AT Google
Amazing food Value for money highly recommended.
GM GROUP . 2024-10-06
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I love the food , every spice is perfect
Hud Hud . 2024-10-06
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Driver delivered in good time so food was hot and delicious
Hasina . 2024-10-05
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Waste service, staff very roude, I taken food, very bad service, staff talking phone , always, I want suggest owner , please change staff, can u give owner number please, I will talk
sunil rao . 2024-09-30
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Food was to cold sorry to say this.
Yashpal . 2024-09-30
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Very rude and aggressive worst staff I ever seen
Venkatesh Musunuru . 2024-09-30
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The fries were dray .But everything else was good.
Khashir . 2024-09-29
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Because they rushed the chicken was not cooked properly was rew chicken
Rukshana . 2024-09-29
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The food was missing items and wasn’t fresh. It wasn’t good quality. I am very disappointed.
Ornita . 2024-09-29
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Been few months that I am ordering foods from them and but its really disappointing that these guys never cared to deliver on time. Every goddamn time they just delays and delays. And surprisingly it doesn’t happen few times, seems like they swore an oath to be late on every orders! Yes I like their foods, but as a customer it disgusting to be treated this way
Sakib Hossain . 2024-09-29
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We recieved a small instead of a large chicken n rice box
Ayesha . 2024-09-29
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food was below average. ordered whole chickens and they still had feathers on them - therefore the whole chicken stunk :/
Saf . 2024-09-29
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Even though the food had 50% off doesn't mean the standards should drop so much the bread tasted old everything was not nice at all lucky I didn't pay full price would not order again
Ruby . 2024-09-28
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Very disappointed the food was split everywhere
Idris . 2024-09-28
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Food was all squashed and inedible
Umar . 2024-09-27
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Waited 3 hours for my food demand a full refund it came cold
Alfie . 2024-09-27
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Cold stale chips and so stingy with the sauce. Delivery taking ages.
Maisha . 2024-09-27
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Food came little cold but was still tasty
Aisha . 2024-09-27
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Half of the food ordered didn’t arrive including a drink, 2 chips etc. it told me 15:25-15:35 and it arrived at 15:57. Absolutely shambolic.
Mohammed . 2024-09-27
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The food was amazing it was fabulous the but there were a few missing items but besides that everything was really nice and fabulous
Beneen . 2024-09-27
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Food was cold when it eventually arrived and had burnt bits in the chicken. Chips were small portions even though ordered large
SARBJIT . 2024-09-26
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Your just eat driver started swearing at me and used vulgar language, which is completely inappropriate
Ibrahim . 2024-09-24
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The food is horrible. I’ve eaten Pepe’s from other locations and this one by far is the most disgusting. The chicken was mushy🤢. Never get it from here again. No wonder it was 50% off
Ayub . 2024-09-23
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Food was extremely cold and not packed properly. Also the couriers heat bag was damaged and not zipped up. Everything was inedible unfortunately
Umar . 2024-09-23
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Always good, never lets us down.
Kam . 2024-09-23
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Food arrived missed off large fries Icecream. Employee They called saying non in stock. And said request refund from just eat.
Asan . 2024-09-23
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Delivered wrong order and not answering calls after that
Sajida Saggu . 2024-09-23
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Stay away from this pepes , and save your money please! I orderd 3 chicken burgers and all 3 buns were cold, the rice was tastless, the fries didnt have any peri salt! Even the drinks were warm PLS I AM BEGGING YOU SAVE YOUR MONEY AND TIME!
Ianis . 2024-09-23
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Food is spicy as every other Pepe’s.😋😋 We come every weekend even the man who works there knows my dads name and remembers him. He also remembers me.
Rayyan . 2024-09-21
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Worm on the food. Not a hygiene food
Mohammed Tauseef . 2024-09-21
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great service. delivery driver was so polite.
Al . 2024-09-20
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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57 Opinions
Very terrible experience.service is horrible. Bought food and on reaching home, some of it wasn’t included. An order worth 92 pounds. As if thats not annoying. How they handled this was poor. They needed to confirm from someone who wasn’t reachable and said i should return the next day. I have left the money for your people, keep it cos you need it badly. Save your money people and spend in a better place with good value and service.
527 Opinions
The main guy/owner is so rude. I never leave reviews, but this is a repeat incident both times he has been very rude, dismissive and so stingy- he’s reluctant to give a plastic bag etc and when i ate in he moved my things while i was eating. The barkingside branch has way better customer service.