Based on 1 opinions finded in 1 websites
Based on 1 opinions finded in 1 websites
Nº 1173 in 1309 in Cheshire East
Nº 41 of 45 Italian in Cheshire East
Opinions
The venue is well placed and spacious and the food was pleasant. The service made the evening disappointing. We had empty main course plates in front of us for over 40 minutes and eventually decided against a dessert. We got attention by standing and putting our coats on! It’s the first time I have asked for the gratuity on the bill to be removed. It was a shame as the place has a lot going for it.
Jim A . 2021-07-08
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1462 Opinions
I was extremely disappointed visiting Cibo recently. I have a gluten allergy and clearly stated this before ordering. When I ordered they said I couldn’t have a lot of food on the menu as they do not provide gluten free alternatives but what I had was okay. They came back a few minutes later and told me to reorder. My friends had their food arrive and the waiter came to ask me how serious my allergy was as part of my dish contains gluten. I said I could not eat it. I felt pressured to reorder quickly and unfortunately chose an expensive item which was not very nice. It took 10 minutes for my food to arrive and my friends had almost finished their meal. The waiter was rude about it and when I queried at the end of the night about the delay he tried to blame my allergies for the food being wrong. It left a sour note after what had been an enjoyable evening with friends. Would not recommend visiting here and I will not be returning.
44 Opinions
Very Disappointing, the fungi starter not that pleasant - toast went soggy with the over garlic mushrooms. Mains:- Saffron risotto with ossobuco- the risotto was overpowered by the saffron and the ossobuco accompanied with it was quite a bland sauce. There early bird menu is now NOT available and has been replaced by there 'Christmas Special Menu' at £25 for 2 courses & a £10 charge for 175mil house wine . If you had booked a table when the early bird menu was advertised, I'm sorry but they make no exceptions, you will have to have the more expensive Christmas menu .
1669 Opinions
Yet again very slow service , 1 hour and 30 minutes to wait for a burger and 2 pizzas! Sat on a table in the corner out of the way, no one came to take our order , then the long wait for the food, too busy and not enough staff . All the tables around us got their food before us even though we were there long before they had arrived. We won’t be going again, plenty of better places in Alderley with much better service. Service charge already added to the bill, what service! Disappointing evening out.