Pizza Express in Aberdeen City

Great service, Tom was really helpful explaining all the coeliac options available to us. The pizzas were amazing, hot and tasty. Would definitely recommend and come back. The service was great from start to finish.

It was late by over an hour but it tasted nice

Siempre buena comida y un servicio amable! Nuestra familia ha venido al primer y original Pizza Express de Aberdeen desde que abrió, ¡somos grandes admiradores! El personal es siempre cortés y servicial, la comida ofrece una calidad consistente. Un favorito de la familia, volveremos pronto. P.D. trae de vuelta el Etna a los menús por favor!

Lovely service. So down to earth and friendly and food was really nice.

I didn’t receive my food again

Very yummy and affordable food. With good service. We dined in without a booking with a small wait, to allow them to clear tables. The food didn’t take long to come out as we just had pizzas. Nice cold drinks and the atmosphere was good. The busy shopping centre didn’t take away from the experience, if not added to it as it was nice to see the place filled up.

It took 1.5hrs to arrived. I could’ve bought a better looking pizza from Iceland and it would’ve still been warmer! Meal was cold when it arrived and went in the bin. Waste of £24 for a pizza

It’s not the pizza that I ordered, but it was tasty. Had I been vegetarian, I wouldn’t have been pleased.

Wouldn't have minded waiting the extra 25 minutes from the estimated time but food was cold when it arrived

El servicio era bueno. Rápido y eficiente y sin pérdida de tiempo. El pedido se tomó con prontitud y la comida, cuando terminó se aclaró rápidamente. El servicio fue con una sonrisa. La pizza era genial. Probado y parecía exactamente como una pizza express pizza. Buena cantidad de ingredientes y caliente.

Food was okay but delivery guy was rude

They didn't find the house, which was close, clear house number. I had to go find them. My phone rang once but it cut off. The food wasn't bad for temperature, quite cool. The delivery people did not understand me. Burnt outside undercooked underneat

Arrived 4 and a half hours late and was cold

We have not received our order even though it says delivered

order never received even though marked as delivered

The guy delivering our food had a real attitude problem. he started complaining when he just arrived at the door saying he's being here for 10 minutes waiting for me.

Really good food, and friendly delivery driver :)

Easy to order, came quickly, Great food

Very quiet but great food and service

Just a perfect visit to Pizza Express - food was spot on, espresso martini was potent 🥴🤣

Often go courtesy of tesco clubcard which makes pizza express a very reasonable price. Always good service and reliable quality, nduja calzone is genuinely great. A favorite of the wee one, dough balls and pizza can't be beat.

Pizza was stone cold, when I put a request for a refund Just Eat gave just £7 refund, this food was so bad it went in the bin

Food was cold when it arrived and was delivered to the wrong address so I had to walk to meet the driver at another flat on a different street.

The food was very fresh and delicious. Our waiter was very good and made the whole experience so much better however not all members of staff are friendly and ready to help. Atmosphere was quiet but we needed that. Overall great experience!

Lovely pizza express. Much better than the Union square version. Great service..not busy and not plunked in front of the public watching shoppers go past. A much better atmosphere and service and this has been proved on several occasions. We went at 5pm on a thurs and it was quiet, but can easily be packed at times.

arrived super quick and food was lovely, chap was pleasant to talk to on the phone when food arrived

Cold dough balls and wrong drinks delivered.

Excellent service and food. Came on a quiet weekdays lunchtime with a pal to take advantage of the Unidays discount on food. This is such a good deal for us students, who still love to dine (on a budget). The waitress (who I believe is also the manager) even showed us how to download the app to earn rewards, and get free doughballs! The aforementioned server went above and beyond to make sure we were looked after. Some of the best service I've had in ABZ. The pizza and sides were delightful. The only slight thing would be the lack of draught lager. But the bottled alternatives were adequate.

Too slowly service for delivery

Pizza arrived in a bit of a mess inside the box.

Delivered late and without my meal

delivery person arrived and pulled the pizza out of the bag from a vertical position, so it was pretty much ruined and mixed with crumpled cardboard and was also freezing cold as the guy was on a bicycle must be claiming he has a car for delivering orders like this, just a complete idiot who ruined a £30 takeout meal 🤬

very rude driver, very unprofessional

15 mins after first predicted time when food got to me was stone cold

Late (30 - 45 mins delivery time turned into 1 hr 24 mins), cold & tasteless.

Took a little over 45 mins after ordering to get our pizzas. It was quite a quiet time too. It was just the two of us and our 2 year old.

The best pizza express experience I’ve ever had. Tom Junior was the best waiter I’ve ever interacted with at a pizza express, extremely kind, helpful and friendly. I will definitely come back when I’m Aberdeen.

Always a good option to cover all the vegans, veggies and meat eaters. Yummy pizza, great service and a nice relaxed vibe.

The pizza was really great. I enjoyed every bite of it.

Was cold when I received it but heated in microwave not has good has it could of been or has been before

At one time this was a great pizza restaurant, great food, fast service but now sadly they seem to prioritise deliveries over restaurant customers. Waited 40mins for 2 pizzas despite alerting our waitress that we were in a rush that night and there were only a handful of other customers in the restaurant. No longer Pizza "Express" - totally agree with another reviewer who said it should be renamed Pizza Slow. At least the pizzas are still lovely so I would go back only if I had plenty time to spare.

Be careful ordering online! This restaurant cancelled my online order with no explanation, leaving my partner and I with nothing to eat late on a Sunday evening. What really put me off was that I called the following day to discuss it and was given a very blunt refusal to do anything at all to make things right -"it's outside our control", "we haven't done anything wrong". Honestly, if you're in the hospitality industry you might want to try doing something to keep people happy when things go wrong. Not saying it was anyone's fault, but I'm less than best impressed.

Literally witnessed the chef eating the dough balls out a box which I'm not too sure you should be seeing when you're waiting on your dough balls

Awful service, contacted restaurant and they have apologies with just eat awful service. 95 mins from collecting pizza to delivering it.

Food was delicious - really enjoyed it. I have a small appetite so having the choice to pick a few starters was ideal for me.

How can I leave a review. Nothing delivered!

Great food and proper service with a smile

Delivery short of half an order

Excellent service and great food

My order was cold very disappointing

Lovely meal, very professional and efficient waiter Evan. We were quickly served and no issues with the food.

Not only was the order cold & late I have had this argument before. The person who delivers the order is provided with special carriers to put the food in,and am absolutely hacked off when they turn up with your order out of the bags because I have no idea how long it’s been out of the carrier because they are rushing to deliver as much as they can. I have had this problem not only with Just Eat so I have already told 4 places we order from if the food is not in the carrier bag to keep the food

Item missing from order. Should have had a portion of gluten free dough balls but they weren’t there. Bit of a delay but not too bad.

30-50 minutes expected delivery. From point of ordering it took 2 hours. Food was cold (room temperature). Ordered extra chicken but this wasn’t added. Hardly any cheese on pizza.

Delivery time fine. Items missing from my order.

One of the best vegan pizzas I've ever had! (Vegan Pollo ad Astra). Decent amount of cheese & toppings and delivered hot. Choc cake tasty but for the size/price could do with a custard or ice cream side.

We booked for 4.30 with 5 children, and its now after 6.30 and there's no pizza still. They prioritise take away and treat sit in customers like dirt. Maybe we'll still be waiting in another hour.....

We were were waiting more than an 40 mins even though we had bookings and had five hungry children. We were simply apauled . Other people came and went while we patiteitly waited for food . Delivery 🚚🚚 orders seem to be more important, join us and boy cott this chane , before you're next . Pizza express should be called pizza slow .

Food was barely warm when it arrived but still tasted good.

We paid for extra cheese and extra toppings but pizzas is almost completely empty. Pay so much for pizza and no toppings.

Perfect ❤️ Thanks for the super pizza!!!

Great pizza and deserts were very lovely

The staff there are AMAZING!!! so humble and kind and just WOW!!! What fantasic service. Thomas are waiter made our experience there so great, it was late in the evening and I had three hungry children, my child with austism was in sensory overload and things stressful but he was so compassionate and so great towards our family and me as a parent it turned what was just a quick bite to eat a whole relaxing happy dinning experience. their were so exceptionial ( for a pizza express) . I would truely recommend this restuarant. The Manager Leigh was so friendly helpful and kind and dispite it being a very late walk in she was welcoming and warm heartened towards my children and me. The food was great and Rebbecca ( another waitress) there helping us was also a star! Like Thomas. We really did hit the jackpot on this night dinning there with staff so helpful and happy. Would highly recommend. It wasn't the normal " pizza express" service they went above and beond and we had a lovely meal *****

After a long day sightseeing we were grateful to see an.old friend. Having been to many Pizza Expresses we were confident of a good meal. This restaurant did not disappoint. In fact we had one of the best pizzas we have ever had! The staff were friendly and welcoming. It was a lovely meal.

Amazing service and delicious pizza, thank you Caroline!

Never got delivered and no one tried to make contact

Was a lovely restaurant and the waiter with the blonde long hair and ponytail was excellent very welcoming and accommodating, but the staff need to be retrained on gluten free products, my son had the gf dough balls apparently but the staff weren't 100% sure they were gf and my son was back and fourth to the toilet most of the night afterwards. I dunno what has happened but need to be more vigilant on what they are serving thankfully atm my son only has an intolerance and not a full blown allergy otherwise could be a different review am writing

Shared American Classic pizza with my daughter. We thought it was the best pizza we have had in Aberdeen. Highly recommend it! The service was also very good and staff are friendly.

Dough balls burnt! I’d add a pic if I could. The only thing that let it down

Great tasty food arrived hot and on time

Cyclist must’ve had the pizzas on their side as all the toppings were lying in the box and not on the pizza.

Delivery guy got lost trying to find my flat. Also I never got the portion of dough balls along with my order.

Food was excellent 👌 the service was very professional and the waitress was very pleasant very helpful aswell well done 👏👏👏 Kelsey I will definitely be back and will thoroughly recommend it to friends and family 😁😋😋👍👍

Eaten at Pizza Express a few times. The quality of the food and service has always been very good.

Always good to find a Pizza Express. Nice having the option of changing the bases and liking the new sundae's very much.

Visited for lunch on Sunday, food was great and the waiters/manager were really helpful sorting an app issue for me, will definitely pop in again when I'm next in the city!

a complete separate vegan menu! Tried doughballs starter and shared margherita pizza. It was delicious, the waitstaff very helpful and friendly, lovely atmosphere.

Delicious food and service from the Union Street PE team and a lovely driver. A perfect Friday night treat.

Was cold but a few mins under the grill sorted it, brilliant pizza 🍕

Delicious. Great staff. Recomend the Pollo Forza Pizza.

Driver phoned and it took him 20 minutes to find us as I was on the phone the full time giving him directions which he failed to understand.

Absolutely joke from every aspect

Well known brand on many high streets, I do really like this one in Aberdeen. Relaxed atmosphere with attentive staff where any request is no problem, especially Beth, what an absolute gem! And her colleague who met me at the door but I forgot to ask her name. It’s the thing that makes a place, the staff! Thanks team 😎

Nothing on rider. He was great and delivered on time. Getting rider assigned took more than 30mins. It is again on just eat and not on rider

Almost 2 hours late . What more can you say.

Popped in for a quick bite and had great pizza and even better service from Lee! Thankyou so much ! Food always consistent! Had ice cream to finish and a bottle of white which was very refreshing!

Amazing vegan pizza! Always comes hot and tastes amazing

What a nice experience tonight! Unfortunately I am away for work during valentines day. Oblivious until I realised that would mean me dining alone on a celebrated night for couples. AWKWARD! Put on my big girl pants and headed to the closest Pizza express (club app is awesome- lots of discounts if you are a fan) because its a easy favourite. Had a laugh with the staff regarding my table for 1 situation. Food perfect- classic pizza express quality. Service was great and attentive and everything as needed, with all requests met with happiness. Asked for a takeaway dessert as Its nice to have a sneaky treat before bed.... but mid snack I realised this was the note the server gave me..... how lovely. We had a giggle on my awkward dining experience, we talked about how being women it's always difficult being out dining alone. But this blew me away! So Niesa (hope this is the right name) thank you for supporting the lady on table 27 at approx 8pm. You are wonderful, thoughtful and a great champion of the pizza express brand! Hope they reward you well for the exceptional service. Happy valentines day!

Nice friendly staff. Food was decent for a chain. Compared to other Pizza Express outlets food was Okay. Empty plates though.

Excellent calamari... Although I did get dough balls & pizza as well, I don't think I'm gonna order gluten free again... I know it's more healthy, but I'm not keen. Nice flavours, excellent dips too ⭐⭐⭐⭐⭐

The ambience was great and welcoming. The waitress was friendly and suggested me to try new recipes on the menu. Food was piping hot and ingredients were fresh.

Love visiting this branch of Pizza express. Always great service

Had a wonderful meal here on the 30th with friends, the food was great and reasonably priced, and the staff were very friendly and welcoming. Thank you

Perfect! Piping hot, delicious and on time.

A very pleasant, small branch of Pizza Express. The food and drink options are excellent, service is friendly and quick.

Food was nice but pizza definitely to small and price to high

Pizza express is neat and clean. The food carte is not very extended

Speedy delivery and tasty food.

Staff were brilliant, gluten free options weren't an issue

Great food, lovely environment, pleasant atmosphere