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3.3

Based on 294 opinions finded in 2 websites

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Nº 516 in 664 in Harrow

CUSTOMERS TALK ABOUT DISHES WITH..cheesegarlicladymeatchickenpizza
Score

comment_iconOpinions

Great food, Thank you Drashti for working till 00:00 to serve us at the last moment!

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Georgi Yankov . 2025-01-03

MORE AT Google

Drashti was excellent, cooked our pizza and chicken with 10 minutes before closing. Super polite and friendly highly recommend coming here

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Thomas Garrett . 2025-01-03

MORE AT Google

Food was OK but customer service was poor. Ordered online to collect. Was the only person in the shop but the was ignored fora number of minutes, even though staff could see I was waiting to be served/collect. One staff member came to the front desk, pottered about and then walked away like I wasn't standing there. After telling them that my order should have been ready 8 mins ago, they found my order and handed it to me. Food was OK but was a bit cold partly down to the delay.

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Danian Jones . 2024-12-29

MORE AT Google

Placed my order on the App for collection. One of the pizzas ordered wasn't right. Drashti, the lady who served me, rectified the issue with no fuss. All sorted in under 10mins. Really pleased.

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Paul Whitely . 2024-12-23

MORE AT Google

but never got extra sauce ordered!

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Hannah . 2024-12-11

MORE AT Just Eat

Placed an order on Uber eats for 1 cookie dough, still said preparing after an hour. I called the restaurant to get an update and was met with an extremely aggressive man with broken English but somehow managed to verbalise that he wouldn’t compensate me. Staff do not have a clue about customer service. If the food ever arrives I won’t be eating it and his aggression made me feel like he may tamper with my food.

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Kirsty Liv . 2024-12-07

MORE AT Google

Great and friendly service Ruchit!

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snehal rabadia . 2024-12-05

MORE AT Google

food never arrived but driver marked as delivered

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Adam . 2024-12-01

MORE AT Just Eat

I order farm house with just veggies and you guys gave meat in it and after delivery no one is receiving the call.

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Suraj Shetty . 2024-11-23

MORE AT Google

Pizza ready right on time, fantastic service from Ruchit, so smiley and helpful!! Thank you!! And management please don’t get rid of the goats cheese pizza, it’s my fave

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Farrah London . 2024-11-14

MORE AT Google

Excellent pizza hut..much better than rayners lane

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Hetal Mistry . 2024-11-06

MORE AT Google

I tried ordering cookie dough over the phone and they did not have the one I’d wanted but instead said I can order a white chocolate cookie dough which I am not a fan of anyway but when I tried asking if it contains nuts (I have a severe but allergy) , they couldn’t understand what I was saying and could not give me a straight answer .It was a simple yes or no question which I believe the workers should know as it could COST MY LIFE !!! Worst part is I was handed over to 3 different workers and non of them had an answer for me, VERY DISAPPOINTING , I’m just a girl .

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Reem . 2024-11-04

MORE AT Google

I recently visited this pizza hut branch , and I experienced best customer service ever. The person name Ruchit was fantastic guy he gave all details about pizza and help us a lot , more over he’s very hardworking managing everything single. I felt over the moon . #Bestpizzaaaever👌❤️

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Saloni Ahir . 2024-10-28

MORE AT Google

I went here couple months ago to get some pizza i got a plain pizza however the guy at the till try scam me for £1. I don’t care about it but it is the fact that he didn’t want to say anything so when i brought it up to him he said it is for the amount of time to make the pizza also the pizza was disgusting never again will i step foot here and i don’t recommend anyone to go here terrible service horrible staff disgusting pizza

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delivery man . 2024-10-26

MORE AT Google

Nice authentic Pizza. Only problem is that they are selling standard pizza and not customised as per customer requirement.

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kapil valand . 2024-10-21

MORE AT Google

Great staff and service was fantastic. The pizza was very delicious and hot. I highly recommend ordering your pizza from this venue.

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Nailesh Mehta . 2024-10-06

MORE AT Google

he did not knock on the door and just left it on the ground

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Denis . 2024-09-30

MORE AT Just Eat

My first review great service by Gaurav !!

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Kanak Rana . 2024-09-21

MORE AT Google

Pizza is very delicious in taste and staffs are friendly as well specially Ruchit and Dax both are really good in service. We found great pizza in harrow.

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Bhavesh Bapodara . 2024-09-20

MORE AT Google

Lovely shop and very nice staff They were very patient and gave me advice on what the promotions were and help me save money

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paula goncalves . 2024-09-16

MORE AT Google

Very good Service, Daksh was really polite and took great care of us. Thinking about making this my go-to pizza spot. Great service. Keep it up!!

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Shyam Jagani . 2024-09-02

MORE AT Google

Thank you from primrose Nursing home 🏠

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Allen . 2024-08-25

MORE AT Just Eat

I ordered 5 large pizzas for my family friends. Every single one of us experienced an awful night. Constantly vomiting and multiple trips to the toilet. I do not wish this experiment upon anyone. Avoid this place at all costs.

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Abinesh Ramarajaha . 2024-08-18

MORE AT Google

I was sent a small bottle of Pepsi instead of 1.5 litre

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Jean . 2024-08-15

MORE AT Just Eat

Really good service, by Mr daksh (polite and helpfull) and fast service I got my order in 10 min.

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jitu jit . 2024-07-31

MORE AT Google

pizza quality is to much bed .weast of money .

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mayur . 2024-07-22

MORE AT Just Eat

I was served by Ruchit. He provided me with great service and he is so friendly. He also, gave me advice on the products. Appreciated Rania

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Atmad Alfaiaz . 2024-07-19

MORE AT Google

Nice pizza excellent service thank you guys 😊

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Pratik Patel . 2024-07-14

MORE AT Google

They gave us free toppings out of generosity, food tastes amazing, I wish there was a rating above 5 stars

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Mitci Gamer . 2024-07-12

MORE AT Google

Very tasty pizza,the man who works there (ruchit)is very kind,and respectful. Very quick with our order. I definitely come back for order.

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Story Time . 2024-07-11

MORE AT Google

I'm not one to leave reviews but these guys consistently make great pizzas. I have been taking orders for the last year, and they always deliver fresh and tasty pizzas. I'm not one to eat the crust, but when it's light and perfectly baked, it's hard not too. Well done, keep it up.

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Robel Yohan . 2024-07-05

MORE AT Google

Nice pizza excellent service thank you Richit

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Lorraine Ward . 2024-07-03

MORE AT Google

Excellent service from ruchit. Explained all options very well. 4 stars only due to getting rid of the green chillis, please bring them back

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Arjun Mann . 2024-07-03

MORE AT Google

Excellent pizza great test thank you mr daksh for amazing pizza

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krishna patel . 2024-07-03

MORE AT Google

Really good service. Pizza was so fresh and good. Thank you ritesh for your work❤️❤️ love itt.

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Savishka Deshan . 2024-07-01

MORE AT Google

45-50 mins waiting in store Order was for 1 pizza 1 garlics bread and 1 cheesy triangle

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Atik Shah . 2024-06-30

MORE AT Google

I have been ordering pizzas from this branch since last 10 years and never had any complaints. All the staff at this branch are really lovely. They always greet with a smile. Thank you very much Ruchit for giving free icecream to my little one. You made our day slightly cooler 😎

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Divya Jesani . 2024-06-27

MORE AT Google

Nice and best test forever I hardly recommend

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Nikunj Vora . 2024-06-21

MORE AT Google

Smooth service and pizza/sides just as expected! We had a big order, so two delivery men came (Ruchit and Ketan) they were both lovely and delivered our order with care. Thanks for the great pizza!

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Trisha Jethwa . 2024-06-16

MORE AT Google

not that good if your planning to get pizza just try the other stores around and the customer service is bad pizza tastes decent

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Abdul Matin Omary . 2024-06-16

MORE AT Google

Delicious and crispy pizzas Margarita , Chicken strips garlic bread with cheese . Outstanding customer service 100% recommended!

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Aditya Sharma . 2024-06-14

MORE AT Google

Friendly staff member Ruchit, very helpful and obliging

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Marcus Conti . 2024-06-13

MORE AT Google

Highly recommend, Good service. Friendly staff(Ruchit) who took our order.

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Saritha Ch . 2024-06-07

MORE AT Google

Really good service, especially Mr. Fraz (polite and helpful) and fast service. The pizza was really tasty 😋. Definitely recommend. Now under new management, Kunal and Daksh are doing great to keep everything 👌 up to top standards. Ordered last Friday, and everyone loved it."

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Balwant Singh . 2024-05-27

MORE AT Google

Always love for pizza Hut deep pan

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Jasmin Patel . 2024-05-25

MORE AT Google

Really awesome test as compare to old dough . Appreciate

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Jigar Patel . 2024-05-24

MORE AT Google

All staff is very nice and all are good person. Quick service.

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Akash Patel . 2024-05-18

MORE AT Google

Perfect experience with this store

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Jay JD . 2024-05-11

MORE AT Google

Food is decent & had the other half the next day

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FRANK H . 2024-05-04

MORE AT Google

We order a vegetarian pizza and will get perfect as we want

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KETAN PATEL . 2024-04-23

MORE AT Google

They do not use any gloves when making the pizza, adding toppings

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Ekta P . 2024-04-21

MORE AT Google

Great pizza guys food came fast thank you and also the guy that delivered was very polite thank you sheraz

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frank seech . 2024-04-13

MORE AT Google

shiras was a lovely delivery person

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June . 2024-03-30

MORE AT Just Eat

Great customer service, would like to thank Shiraz for quick and friendly delivery.

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Indra . 2024-03-10

MORE AT Google

Takeaway today Excellent service, on time Mac and cheese was excellent - good portion size, saucy, garlicky, very happy Spicy veg melt delicious Cookie dough great with a sep pot of icecream Friendly driver

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anj patel . 2024-02-07

MORE AT Google

Food arrived luke warm at best

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Cean . 2024-01-04

MORE AT Just Eat

Just ordered pizza supreme on line as couldnt see veg option. Rang them confirmed it must be vegetarian and no mushrooms. I got delivery 30 mins later. Guess what wrong pizza got delivered even though I had rung them. Confirmed it. I rang them spoke to a lady named Basira who said she was the manager i told her i got meat pizza delivered. She shouted and said she will make veg pizza and i have to pay again. She will not take wrong one back take it or leave it I was shocked and the fact she was shouting appalling service and totally unprofessional. I will NOT BE ordering any more pizzas from Harrow Weald branch. Basira is not fit to be a manager she needs customer service training. I have been a regular customer of H/W Branch . You have lost a loyal customer to Dominos. I will bin the pizza which is delivered. Thank you. I would give zero star. Go to Dominos instead oe Papu miya

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Bip & Shush Songs . 2023-12-17

MORE AT Google

order driver, was polite, he had good customer service...

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Chenelle . 2023-12-16

MORE AT Just Eat

good service, pizza was hot when delivered

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Rachel Adams . 2023-12-11

MORE AT Google

If you want late/delayed pizza delivery this is your place. If you want no customer service this is your place. If you want lies from staff this is your place. If you want stomach issues…THIS IS YOUR PLACE! How has Harrow food safety & hygiene team allowed this place to stay open!

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Trushal Patel . 2023-11-15

MORE AT Google

Order from another branch. They lied about 4 times on the phone to me about delays to my pizza which they had actually forgotten. Pizza came an hour and a half late. Soggy and under cooked. Manager was rude and didn’t really want to help. Customer service were even worse and offered me an apology. When asked further they offered me 2 £5 vouchers which can only be used on separate orders and not with any deals. Lol. Apparently this is consolation.

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Vishul Shah . 2023-11-07

MORE AT Google

Didn’t turn up at all the order

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hannah . 2023-10-22

MORE AT Just Eat

I ordered wings and received chicken strips. I ordered tomato based pizza and received bbq base which I hate. One potato wedges is missing

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Tiffany . 2023-10-06

MORE AT Just Eat

Terrible restaurant. Dont ever order from here. The lady manager is so rude. I had placed my order this afternoon, they said the oven is not working and asked me to cancel. They don't know the right procedures on how to cancel the order. The lady manager gave me a number and when I contacted that number only has an automated message and doesn't connect to any customer service operator. So I had to call the store and check the right procedure to cancel my order, but this time around the lady manager spoke really rude and started yelling at me. Please dont ever order from this store.

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Dinesh kumar . 2023-10-01

MORE AT Google

Thank you Martina for the excellent service!

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Rishi Vyas . 2023-09-23

MORE AT Google

Had a really good customer service experience with this branch of Pizza Hut. Had an issue with an order that they were quick to fix and the New Yorker pizza was great today.

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Sharon C. . 2023-09-22

MORE AT Google

The worst pizza that I’ve ever had recently, those cheesy bites smelled and tested horrible. Garlic bread very dry. Un cooked dough with tomato sauce

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Sam . 2023-08-27

MORE AT Just Eat

Bettina was extremely helpful and courteous. I am very pleased with the customer service and support provided by her. Thank you very much 😊

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Benjamin Abel . 2023-08-20

MORE AT Google

Great pizza as always, and always add extra garlic sprinkles on the crust when I ask :)

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M LV . 2023-08-11

MORE AT Google

Ordered via delivery, the app was telling me that the pizzas were delivered but they were not. Called the branch and they advised that drivers were clicking delivered on their delivery portals to keep in line with delivery times and that we should wait a little bit longer. No apology. Pizzas arrived, ordered a veggie supreme and deep pan margarita, we were delivered a meat feast and New Yorker which was burnt. Called the branch and they said that veggie pizzas are meant to look meaty. Tried to ask them to explain why a veggie supreme would have meat on it and there was silence. Was advised that they can't deliver our actual order as they had no delivery drivers and we had to go collect. Went into the branch to collect our correct order and there were 4 delivery drivers waiting outside. In the branch we were offered no apology but advised to wait for our pizza. While waiting we witnessed an employee creating pizzas with no gloves on and moving from handling veg to meat items. To say that we were disappointed and shocked with the way this was managed is an understatement.

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Ashy P . 2023-07-30

MORE AT Google

I came to buy 2 pizzas last week and again i came today to buy same , both ladies they serve me very well , both are so polite, really love their service , i wish if i could give more stars

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Adnan Jutt . 2023-07-24

MORE AT Google

The food barely had cheese on it, wasn’t cut it and was cold and burnt on top.

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Sara . 2023-07-17

MORE AT Just Eat

Melts look nothing like the picture and chesses wasn't even melted properly

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ashlee . 2023-06-28

MORE AT Just Eat

1 year after the first experience we tried Pizza Hut again and found another 2 hairs right at the front of the pizza.

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djsf144 . 2023-06-27

MORE AT Google

Really freandly and nice excellent service Sherad

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Gavril . 2023-06-26

MORE AT Just Eat

No good service.i received very cold & burn pizza.not a pizza hut its called pizza burn I faced this issue more than 2 times. Seriously guys don’t buy . In markets low price lots of local pizza shop.

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vinit patel . 2023-06-04

MORE AT Google

Wonderful food plenty of toppings thank you. Good value for money.

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Natalie . 2023-05-25

MORE AT Just Eat

Excellant value, plenty of toppings the dips were brilliant. The food is brilliant. Tasty and plenty to nosh. Thank you.

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Natalie . 2023-05-24

MORE AT Just Eat

Betting was absolutely amazing. The best customer service that I've ever had at Pizza Hut. She made an amazing pizza even though it was almost closing time and offered toys and gifts for children to play with. Absolutely amazing. Please give her a promotion and Pizza Hut will succeed.

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David Hanton . 2023-05-08

MORE AT Google

Pizza was disgusting and not nice

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Randeep . 2023-04-27

MORE AT Just Eat

Avoid ordering pizza from here! Pizza arrived 1 hour 25 mins when the lady told me it will be 45 minutes..NO apologies from the lady over the phone, was very rude and when I called the third time, she didn’t even pick my phone.. Also I didn’t get the drink I ordered… NEVER ORDER PIZZA from HERE!!!!

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Monica Dadwal . 2023-04-07

MORE AT Google

Ordered two pizzas and the Cheesy Garlic Tear & Share. Delivered promptly by Sheraz/Sheraj! Food was hot and tasted great! Haven't ordered regularly from Pizza Hut for a while but will now reconsider! The online tracker isn't quite accurate regarding time of food delivery which causes unnecessary stress - this should be reviewed

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Ayleen . 2023-04-02

MORE AT Google

Pizza was poorly made. Staff were good however.

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Dobs Singh . 2023-03-29

MORE AT Google

I made an order at 6:13pm at 7pm they said they delivered it never arrived. 8pm I am asking for a refund and they keep putting me on hold walking away from the phone or telling me the manager is busy. THIS PLACE SHOULD BE CLOSED Down. 8:30 they refuse to give my money back. Keep saying the pizza was sent out. I keep telling them speak to the delivery guy we haven't received anything.

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Harpreet Ghuttora . 2023-03-10

MORE AT Google

Excellent service,i requested veg pasta and i saw some chicken in it,i asked to change ,the guy who worked there ,said sorry and request a new fresh one

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Glory Paulex2 . 2023-03-01

MORE AT Google

I got delivery by Gaurav and the food was hot. Delivery was done in timely manner will definitely order again.

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Sidrah Ahad Malik . 2023-01-17

MORE AT Google

Very Disappointing Pizza. I ordered a half and half, thin crust. It was thick crust. The chillies were replaced with Jalapeños. Hardly much toppings…. There were about 6 pieces of mushrooms on the whole pizza and the same amount of peppers. The cheesy jalapeños wedges were waxy and uncooked. Hardly any cheese on it. I remember when Pizza Hut was one of the best pizza places around. What a shame the standard is so poor now.

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Hemina Mistry . 2023-01-16

MORE AT Google

Ordered from Bushey heath, food came in about 35 minutes was hot and fresh, somehow about 30 minutes faster than Domino's in Bushey heath delivered previously

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Daniel Wynne . 2022-12-16

MORE AT Google

Great Italian style pizzas & pastas, lovely service from Niamh. Definitely recommended.

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Xavier Scott . 2022-12-02

MORE AT Google

Really Good quality of 🍕. Staff is very polite. Collection on time. 👍

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Tejas Rughani . 2022-11-23

MORE AT Google

I have ordered a side of 7 bbq wings and instead I got 5 chicken strips

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Narcis . 2022-11-14

MORE AT Just Eat

Awesome staff especially kaviya who served me today and I got sauces free of charge.

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Sirangivini Sivasubramaniyam . 2022-11-02

MORE AT Google

Been waiting over an hour, isnt picking phone for past half an hour. Should be shut

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bansi83 . 2022-10-21

MORE AT Google

Food was delivered late. I didn't receive any update, tried to call the restaurant several times no one bothered to answer. Just Eat wasn't helpful either they kept telling me to call the restaurant, the Pizza Hut website said I need to speak with Just Eat first about the order, kept going around in circles.

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catalin . 2022-10-21

MORE AT Just Eat

We have not recieved our food but it says it was delivered

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Maria . 2022-10-21

MORE AT Just Eat

Lacking ingredients in my pizza this has not happened before very disappointed this time normally very good plus stir won’t let me submit review

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Joe . 2022-10-16

MORE AT Just Eat

Poor service. Lady in blue top least interested in serving. Ran out of green chili,,,fine.... but be helpful. They don't accept cash.... And finally did not give card receipt, receipt printer not working. The lady in blue top didn't bother informing. Another ... topper, person preparing my veggie pizza didn't bother washing her hand after making ham pizza for my veggie pizza... sorry state...

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Vishal Trivedi . 2022-09-30

MORE AT Google

Ordered x2 pizzas and they came on time and hot! Delivery driver Gaurav was a star 🌟 Super friendly and found my address with ease. Unlike other takeaway drivers. Thanks 😊

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Kellie . 2022-09-12

MORE AT Google

Ordered a vegetarian pizza and got a piece of HAM on it !!!! Disgusting Have emailed them so waiting to hear what excuse they will come up with

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Jay BUCKLEY . 2022-08-20

MORE AT Google

Excellent food and very quick! Thanks 😊

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Bhavini . 2022-08-01

MORE AT Just Eat

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