Based on 94 opinions finded in 2 websites
Based on 94 opinions finded in 2 websites
Nº 849 in 963 in Milton Keynes
Opinions
I made the mistake of ordering a takeaway pizza from this company mainly induced by hunger. The pizza arrived cold and soggy and not even the dog could be persuaded to eat it. They charged me £20 which is disgraceful and if they had any sense of decency, they would refund me. Half of it went in the bin.
Paul Myers . 2025-01-15
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Zero customer service skills. Arrogant staff member over the phone whilst i was trying to explain the situation. Very confrontational attitude over the phone. Will not recommend all. Shop elsewhere. NO REFUND TO DATE, almost a Week now! Customer services saying not to contact as it will delay their investigation? See email screen shot. 6th day today and no resolution, no refund. Please read current screenshot including time and date. A week today from my initial complaint. No contact from Pizza hut Bletchley with regards to my refund. 9th Dec, Screenshot update
Mr . 2024-12-09
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Ordered a veggie pizza to find it had chicken over half of it. Rang the store back, no apology. Instead was asked to contact customer services for a refund or they can send a new pizza out. Lets see how the 2nd one comes out…… Terrible service, pizza oily & undercooked….. An absolute shambles…. What a let down!
AJ . 2024-12-08
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Wrong order delivered and no customer service skills . Wont be using again
Alan Grout . 2024-11-19
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Really nice place!! Affordable and customizable options Orders were done quickly and the host is so friendly! Will definitely order again..the service was top tier!
Juliana Antoine-Hargreaves . 2024-11-11
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Pizzas way over cooked chewy and dry will not be ordering again chips hard
Tanya Rogers . 2024-05-31
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Always delicious and warm! We order frequently for large groups of people and they are the nicest pizzas around
Charlotte Taylor . 2024-03-19
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Clean environment. Great deals on pizzas each day.
Anne Blanche . 2023-11-09
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The pizza we ordered was literally dripping in oil. I have never come across a Pizza Hut pizza this oily! It was so oily that the pizza base was soaked so much so that the cardboard box was damp in oil. This is so disappointing!
Vd S . 2023-10-01
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Was just a take away pizza staff was polite pizza was piping hot and as usual very nice
Marc greene . 2023-09-13
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They regret pepperoni on pepperoni pizza. If you compare to others pizza hut standards you start thinking that sb on Bletchley eats pepperoni and then it's not enough to meet standards! Next time I'll take a picture to show that.
ninjo lina . 2023-06-18
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Cancel customer’s order because they are too busy. Unbelievable. Won’t be ordering from them again
philipfish1983 . 2023-05-09
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Dough is all greasy, also taste odd almost of old cardboard! Topping also not fresh something very odd about the taste!
Connor Pearce . 2023-02-09
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Great Service given for as lunch order for the office. All was ready for collection on time and everything clearly marked. All very warm and tasted delicious. Will defiantly return.
Aztec Lettings . 2022-12-09
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Awful, rude customer service received when we rang about incorrect items delivered (18.45 on Sunday 7th August: train this member of staff), with no action taken to remedy the situation
Mark McCarthy . 2022-08-07
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Great service from Pizza Hut Bletchley as we ordered 27 pizzas for a social, which they delivered to us on time.
Asad Asif . 2022-07-17
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Hardly any cheese on veggie sizzler, pleasant staff otherwise
Moe Riaz . 2022-02-26
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They were there when we were hungry but wouldn't take cash??? Can never get my head around a business refusing a cash sale.
Simon W . 2022-02-16
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That has to be the absolutely worst pizza hut I've ever been to man. Man genuinely tried to charge me £89 for 10 chicken strips.
Obi Cap . 2022-01-28
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Terrible place, order was mush, cold and under cooked. No customer service whatsoever.
Michaela . 2021-10-16
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Great value and very tasty pizza. Thankyou
Bob Tester . 2021-08-01
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Typical pizza place staff could be more helpful pizzas are ok
Marc Greene . 2021-07-21
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I'm just shocked at how small a £16 pizza can look! Seriously! 6 slices for £16! It's hard to believe you're still in business...
Jef Oliveira . 2021-05-29
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The new steak pizza with nacho cheese stuffed crust is amazing
Taylor Cooke . 2021-04-02
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Always use this Pizza Hut - food is always fresh, tasty and hot. Delivery drivers are friendly and the turnaround time is very good, even on busy nights/weekends.
Jordan Cattell . 2020-11-16
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I have used Pizza Hut at the city centre (Milton Keynes) and oldbrook forbdelivery too often and they have been nothing but perfection. The pizza was cooked to perfection, and the side were to. Can’t complain about nothing, but unfortunately due to myself and my partner moving it’s now being ordered from the Bletchley branch, and let’s just say this my experience wasn’t great. My pizza came cold, the pepperonis were burnt to a crisp, the base was soggy, the cheese was very greasy, and to top it off it had my partner throwing up after a slice, the dessert looked nothing like the picture on my app, it looked like someone with no passion in their job just slapped it on the piece of cardboard, it was absolutely disgusting, smelt and tasted like cheesy feet. I will be ringing up in the morning, as I tried tonight with no answer to get a FULL refund. Not happy at all.
Ashley Cunningham . 2020-10-31
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Sometimes the delivery comes later than normal, but it worths all the money.
gabriel. ony . 2020-05-12
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Pizzas are good but do not order the nachos!! Ordered two lots and both were burnt.
Amanda Turvey . 2020-02-05
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Wish I read these reviews before ordering. Garlic bread has no taste and Was cold. Pizzas taste horrible. Don’t order from here
Josh Pickford . 2019-12-29
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Pizza overlooked and cold. Not happy.
Martin Netscher . 2019-12-14
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Gave me a different Ben and Jerry's to what I ordered and pizza was cold with a rock solid cookie dough and melted ice cream. I wouldnt order again from this pizza hut which is a shame because it was good before but had too many bad takeaways from there recently .
Anneliesa Percival . 2019-11-02
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Just had my order turn up over an hour after I had ordered with no such word as even sorry when the driver showed and the worst thing is my pizza and cookie dough are both cold! I will never recommend anyone order from pizza hut bletchley, absolutely disappointed and what a waste of money!
VIx B . 2019-11-02
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Great for deleveries. Decent pizzas
Jumel Hossain . 2019-09-04
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I get a take away from here nearly every week and it’s quality every time!
Mark Greig . 2019-04-18
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Hardly any topping it was bearly cooked. One table was extremely noisey so much so we left early without eating all of our food. But we did not mind leaving it as it was tasteless anyway. We will not be going there again.
S. BS. . 2019-03-24
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All tasted and looked like it had been microwaved
Jack O . 2019-02-07
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What on earth has happened to pizza hut!?! I can't believe how bad it has got! Last time I ordered I got raw inedible pizza, tried to complain, no-one wants to know.. hubby (stupidly) ordered with them again last night (told him to order domino's!), wasn't the best and now the whole house has a dodgy tummy! I used to much prefer pizza hut over the other pizza chains, but they have seriously gone downhill and I won't be ordering from them again!!
Louise Lancaster . 2019-01-28
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Came on time and was cooked perfectly
Josh O'Donnell . 2019-01-26
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Ordered a pizza online and was told it would be ready in 20 minutes. It was eventually ready after 40 minutes. All I got was a shrug of the shoulders
Matt Panter . 2018-09-28
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Can't say i was blown away by the food. Will stick to Domino's in the future.
Philip muddiman . 2018-04-05
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Toppings needed a little longer cooking but nice.
Marcos Novas . 2018-02-10
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We often get a take away from here. Good lunch deals on Collection .
Kam Gupta . 2017-11-04
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Can be slow to deliver, but when collected takes 10 minutes. Normally some good deals to be had if you search online.
Christopher Sandbach . 2017-08-30
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Very warm welcome from staff and the taste of pizza excellent ! Good work and keep it like that
Cimpoeru Gabriel . 2017-07-26
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Waited over 90 minutes, not impressed
Sandra Cox . 2017-03-17
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Ordered via phone. Arrived to collect. 20 minutes later the server said they had not made my pizza and they could only cancel the order. Disorganised, under-staffed and impolite. Use another branch.
Alex Collins . 2017-03-17
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Great service, speedy and good food. Staff are very helpful
Jennifer Parsons . 2017-01-25
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Friendly staff. Great discounts. Great choices
Lisa Miller . 2016-11-09
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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25 Opinions
If I could give no stars I would Came to drive through and tried to order 2 big tasty meals the girl on the speaker was impatient and kept cutting us off as we tried to customise our burgers she kept asking what drink I hadn't even finished asking her to remove the bits I didn't want so the order was wrong, We then went to the window and explained to a different member of staff what we would like to be told that wasn't possible anymore which was fine so we changed to order one normal tasty and one only cheese and bacon simple enough right? Nope so we get to payment window and the guy gives us one drink and tells us to park, now I'm sorry are staff not meant to give out cutlery and condiments as standard when handing out food and drink to the drive through!! We got no napkins no milk and had to ask ourselves for sugar to be chucked 2 and when we asked for a couple more it seemed that it was to much trouble for the boy at the window! We park up and are waiting for our food and a little while later a boy comes out with bags heading towards our car he hands us the food and is like ok bye, so I said excuse me I'm still missing a drink, he's like fine I'll go get it, I'm thinking erm yes please as this is your job. While he goes to grab the missing drink I check my order and my burger is wrong!! I wanted only cheese and bacon this has no cheese so when he comes back I tell him it's wrong and he says no it isn't, I'm like it is I ordered only cheese and bacon, so he huffs and says I'll go sort it, I'm losing the will to live at this point we've ordered 2 meals not 20 it shouldn't be this hard! So what should have been a 10 min trip took over half an HR the food was still cold and absolutely disgusting! This isn't the first issue I've had with this store!! They are forever getting the simplist of orders wrong and they don't even care, the staff there are rude and can't be bothered half the time! The customer service is abysmal honestly go to Mk stadium or Arena they are much better stores! I think West croft needs a retrain on how to execute McDonald's values and service agreement! DONT WASTE YOUR MONEY AT THIS STORE!!
68 Opinions
We got something from here for lunch on a day out shopping. The lady working at the front desk was really lovely and helpful. We ordered 2 rice boxes and a childrens meal. Although I didn't get the rice box I ordered the one I got was nice and everyone enjoyed it. The crispy chicken in the childrens meal is quite hard for little ones, but the chips were nice and we all enjoyed them
89 Opinions
I just did a deliveroo order and the order was suppose to arrive at 6.30 Pm as per deliveroo notification. Didnt receive the order and when called ., i was told it was delivered. No one delivered and we are the only office open at this time in the buidling. This seems a scam as deliveroo cant refund , as the restaurent is managing their own delivery. TAKING MONEY AND NOT DELIVERING FOOD IS A SCAM !!!!