Based on 1.014 opinions finded in 2 websites
Based on 1.014 opinions finded in 2 websites
Nº 178 in 474 in Middlesbrough
Opinions
Mia was brilliant, she was super friendly and helpful, and food was gorgeous as always! Really recommend this Pizza Hut!
Shaun Lodge . 2025-01-31
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Had a booking for 6:30pm. Arrived on time and we were sat down straight away. Ordered our meal on the app and it came really quick. The food was lovely. The waitress’ were very helpful, especially Chloe and she was very accommodating when we asked for our desserts to go :)
Alice Austin . 2025-01-30
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Went on a Thursday evening and the staff were amazing especially Dan. It was very quiet so the food came out quickly and was piping hot. No complaints at all!
ella andersson . 2025-01-30
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Fab service, welcoming and helpful. Food very tasty. Would happily come again. Thanks Dan
Ally Eden . 2025-01-30
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Lovely food and amazing atmosphere. Dan our server was polite, attentive and happy to help up us, you could not ask for more from a server. 10/10
Kirk Thompson . 2025-01-30
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Chloe was a great server, nothing was too much trouble. Will come again soon!
Graeme Pitchers . 2025-01-30
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The server Dan was very attentive and made the experience the best it could be.
Tony Gamlin . 2025-01-30
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Excellent service by Dan who was very professional and polite during our interaction with him at the Pizza Hut at tgd Retail Park in Stockton.
K Singh . 2025-01-28
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Dan, Dan the Pizza Hut Man, Served me pizza as quick as he can. Served us good and served us quick. Didn't take us long to pick, And we sure ate it quick. He delivered dessert and they were quickly gone. Ice cream and cookie dough, cheesecake too. To much food, now I need a poo. Cheers Dan mate, sorry about the bad jokes...
Jonny McNaughton . 2025-01-28
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Dan was spot on great lad and very helpful well done young man.
TheSjwsi46 . 2025-01-28
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Dan Dan the pizza man was a great And Very helpful 👍 Dan the pizza man, oh what a sight, Tossing dough in the air, making it just right. With toppings galore, from pepperoni to cheese, He serves up slices that are sure to please. In his little shop, the aroma's divine, Each bite of his pizza feels like a sign. So if you're hungry and in need of a plan, Just head on over to Dan, the pizza man!
Jamie Mcnaughton . 2025-01-28
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Staff were super nice and helpful and the food was lovely and a good deal
Hannah Walters . 2025-01-28
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The food was fantastic!!! Our server Dan was a good server and made sure we were accounted to at all times so we had no problems. He was very nice and made sure everything was okay. Great experience.
Daisy Kay . 2025-01-28
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The food was delicious and our server, Dan, was great and very nice and kept checking up on us. :)
Elisha . 2025-01-28
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Chris was lovely, checked in loads and made sure we had everything we needed! Made my sibling’s birthday even better!
Ellie . 2025-01-27
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Sue was our server today for a big party of 17, including 11 kids at the Teesside park restaurant on 26/1/18. Sue was amazing and great with the boys. We are super grateful for her accommodation our allergies and being a really great server. I hope she gets recognised for her efforts. Thanks and see you next time!
Victoria Lewis . 2025-01-26
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Dan was super helpful and very welcoming to our party. Food very mediocre, atmosphere the same.
Maria Palin . 2025-01-26
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Excellent service from Lily. Very helpful and polite. Food was fab. We celebrated a birthday with 7 children and 5 adults and they were all very accommodating. Thanks
Tony Lee . 2025-01-25
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Absolutely amazing, the best pizzas tasted in long time! Obviously created with the freshest ingredients and straight from the ovens - the buffet was constantly replenished with an array of pizzas and breadsticks, complimented by a fully stocked fresh salad bar. Kind and subtle accommodations were made for a person undergoing medical treatments within our party. All staff were welcoming, friendly and ensuring our vegetarians were catered for! Thank you Guys.
Jo Brown . 2025-01-24
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Very nice staff quick to serve Dan was lovely very helpful
kerry morris . 2025-01-24
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Great atmosphere. Tasty food and the service from Dan and the lady who seated us was excellent. And they helped with our small child also keeping him happy
Stejb . 2025-01-24
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Called in at lunchtime. Very good value "all you can eat buffet" for £9.99. Very nice pizza and serve yourself from a fairly pedestrian salad bar. Also pasta dishes which I didn't bother with. Drinks are expensive (though, if you can manage it, you can have unlimited refills of pepsi, Tango, etc). Avoid banquette seating if you don't enjoy inconsiderate people thudding into the back of your seat.
Sean M . 2025-01-23
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We came in for food today, food was good we were served by Chloe who was lovely
Lucy Mcquade . 2025-01-23
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Dan was fab, quick and efficient 😊
Natalie . 2025-01-23
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Helena was a fantastic host. She apologised saying they were understaffed due to sickness however this didn't affect service at all. She was incredibly attentive and made sure we had everything we needed. Restaurant was clean and food was hot and quick. Couldn't ask for much more really
Chris Hanrahan . 2025-01-22
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The manager was extremely caring and helpful this is the second time with her service and she is welcoming and personal and remembered me and my beautiful girlfriend from last time just great overall 👍
Bradley Lee . 2025-01-22
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Great food, and great service from Alena, highly recommend a midweek visit for a quiet atmosphere.
David Bentley . 2025-01-22
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Excellent trip to your restaurant with top class service from your staff
Jonathan Chambers . 2025-01-22
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We had a lovely time at Pizza Hut thanks to Ethan and the team! They were so accommodating and the food was lovely
Ellie Marshall . 2025-01-22
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10/10 every time we visit!! Great friendly staff who are attentive and remember my family every visit! Alena is always so friendly and helpful.
Sophie Butler . 2025-01-22
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Alana was very helpful while we were in the restaurant today!! 5* job well done !!
Sarah Eccles . 2025-01-22
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It was a quiet night, considering 241 at cinema. Our server Chloe was helpful and cheerful, assisting us with our online checkout. We shared a pizza on the new sourdough handcrafted base but didn't think much of it. Perhaps a little soft. Still had an enjoyable time and ate the lot! 😄
Sarah Talkington . 2025-01-21
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Pretty good pizza, fast and welcoming service. Atmosphere is a little outdated and definitely more catered towards kids and families. Really missed the cheese and chilli stuff they used to have to put on the pizza.
Max C (Max) . 2025-01-21
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Food was a little over cooked However was still great as always. Our service was excellent, shoutout to Chloe for making out experience 100/100 would recommend
Noah . 2025-01-20
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Amazing food but even better service our server Dan was spot on, helped us when needed checked to make sure everything was okay and even swapped a desert when the website wouldn’t let us great experience and a top notch service.
MDJ Warfare . 2025-01-16
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Quickly served & we really enjoyed our meals. Dan was great explaining how to order online & to understand the menu. Thanks Dan we will be back!!
Mark Legge . 2025-01-16
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Came at the end of the buffet, so the pizzas had been out a while and Jo made sure we had a fresh pizza made even though it was right at the end of the all you can eat. Very friendly, welcoming, and accommodating, and they went above and beyond to make sure we enjoyed our meal. Lovely staff
Stevie Yardy . 2025-01-16
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Stopped off on a road trip, was last half hour of lunch buffet and nothing was too much hassle for Jo making sure we had everything we needed.
Amelia Henderson . 2025-01-16
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Jo was brilliant, food was great. Staff were welcoming.
Harchate Singh . 2025-01-16
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Lovely service from Jo. Good selection of pizzas 🍕
matthew carver . 2025-01-16
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Jo was fantastic with my little one and very helpful nothing was too much trouble
Ashleigh Kett . 2025-01-16
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Never had a bad experience here. Jo especially always goes above and beyond to look after us and has taken the time to get to know us. She is an absolute credit to the restaurant and company
Becky New . 2025-01-15
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Lovely people that work there I always try to talk to them and interact as I feel the table scan thing is just lacking that human interaction which I really enjoy when I’m out eating, it would be good if you accept cash as is what I brought but other than that my daughter was happy so so am I Thank you keep up the good work great team also compliments to the chef top job guys thanks
Heisenbergww976 WW . 2025-01-15
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Jo at the Teesside park restaurant was super welcoming and informative about the products available.
Annie Gething . 2025-01-15
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Absolutely fantastic staff amazing always helpful would highly recommend
Beverley Huitson . 2025-01-15
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Visited today and were looked after by Jo, we have visited many times in the past and Jo is always 5stars. Extremely friendly and attentive. Foods pretty darn good too.
Peter Whitehead . 2025-01-15
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Fab service as always (special shout out to Jo) who has served us on many occasions and is always so friendly and welcoming and more than happy to help with any requests. Always a really clean restaurant with top quality pizzas and service
Laura Stelling . 2025-01-15
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Always receive a very warm welcome from Jo followed by excellent service.
Gillian Mitch . 2025-01-15
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Had an amazing time with Jo our server was brilliant with the kids, couldn't recommend enough!
amber cook . 2025-01-14
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We just popped in for a simple tea and that’s what we got. Tasty food at a reasonable price 👌🏻 Our server/waitress was Bethany and she was excellent 👌🏻
Val Bilton . 2025-01-11
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Dan who served us tonight is the MAN!, his service is outstanding, he does not give you a chance to call for anything, he’s always there. Very friendly atmosphere and food comes quick.
niki choat . 2025-01-09
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Food was good, service was quick and helpful! Liz was very friendly and informative
Lauren Rose Burdess (Lawlikins_) . 2025-01-09
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I had a wonderful experience at Pizza Hut, thanks to Chloe and the amazing team! From the moment we walked in, we were given a warm and friendly welcome. The service was outstanding—prompt, attentive, and genuinely caring. The food was of excellent quality and served within a reasonable time. Everything was fresh and delicious, making our visit truly enjoyable. I’ll definitely be returning and highly recommend this branch to anyone looking for great food and exceptional service!
Shahid Hussain . 2025-01-09
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great experience, couldn't fault it, popped in for a bite to eat before heading to the cinema. Lovely pizza and absolutely love the salads there. We were looked after by Dan, very polite helpful and attentive which added to the overall experience 👍
Brian Ray . 2025-01-09
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Chloe was great! Great customer service, had a lovely evening with our daughter
Sienna Impossible . 2025-01-09
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Great service, very quick and friendly our server Dan was great.
4NDY_N31L . 2025-01-09
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Great atmosphere we were seated straight away with no fuss even though it was very busy. The server we had Chloe was so helpful! I tried using the online ordering with not much luck my fault technophobe. I also wanted to use a gift card and use blue light discount but couldn't figure it out so she re took our whole order at the main till and did It the old fashioned way so I was so grateful a lot less stressful. Thank you for the fab customer service can't praise high enough bonus it's been years since we've been here and we were more than impressed with the quality of food plus quick service time. Recommend.
Matt Walton . 2025-01-04
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In COVID you had a certain process to follow, my phone was hopeless so had to order a different way. The lad was very helpful so i left him a tip, he had to leave early so i said to the girl can you absolutely make sure he gets this. I could see with the other staff she had a good old laugh about it. When i was leaving i tipped her because she served me aswell i didnt want to tip her after the ridicule i got but wanted to prove a point, THE GUILT was palpable, i knew i'd get some kind of reaction and boy was it worth it, i've never seen someone act so standoffish. A third guy served me, did i heck tip him, felt guilty about not tipping the oldrr gent nut id spent enough already, the other two had to leave early but i wasn't tipping because i hoped there was a bit of wtf'ery between the members of staff and slight headscratching, worth it my my eyes as the woman annoyed me and i don't think she realised i cottoned on. See the thing is in the service sector, so many staff think they're superior to the customers, i've seen this with my own eyes loads of times, that woman saw fit to ridicule my nice gesture, why i'll never know but if i wanted to i could have run rings round her, she was young, naive, arrogant, she'll grow out of it with a LOT of time, thats why i'm giving her the benefit of the doubt and leaving this review instead of walking in again and revisiting the episode in not a very nice way, not everyone's as nice/petty as that but she's young so i'll leave it at that.
Greatmate . 2024-12-28
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The food arrived quickly and the staff (Chloe) were friendly . The order process also went smoothly.
Ross McAllister . 2024-12-17
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Pleasant enough staff really nice and helpful especially Beth she was really helpful and Nothing was too much 👍
Lee Bains . 2024-12-15
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We came on a busy Saturday afternoon! We were greeted straight away by a friendly manager with blonde hair. She welcomed us and sat us down straight away on a quiet table as I had a small toddler. She brought crayons straight over and showed us around the buffet. The buffet choice was fantastic! It was fresh, warm and looked appetising. The pizzas were continuously flowing throughout our visit. All members of staff were attentive and friendly. After finishing, We were offered desserts to complement the meal. We never felt rushed considering how busy the store was at the time. An extremely positive visit and would defiantly return.
Robyn Patterson . 2024-12-14
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Charlotte was Great! Very polite and nothing was a bother. Seemed really happy to help. The new loaded chilli cheese bites tasted amazing 10/10 for service
Callum Ford . 2024-12-14
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It was fairly quiet when we went in for an early tea, we were seated immediately and everything was explained to us. Ethan was our server and he was very polite and cleared our table and boxed up what we hadn't eaten promptly.
Steph Wearmouth . 2024-12-13
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We were served by Joanne She was very lovely and helped with what we needed as soon as we walked in Nice and quiet atmosphere x
colleen nettleton . 2024-12-09
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Pizza base a little burnt this time.
Martyn Z . 2024-12-08
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Disappointed in the website for Pizza Hut advertising offers that are no longer available and apparently ended 5 days ago. If we had known we would have gone somewhere else. The service was exceptional from Daniel who I did feel sorry for as he was getting complaints from all directions but he handled it like a professional. He needs a raise.
Bev Johnson . 2024-12-03
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My order sat in the restaurant for over two hours due a lack of drivers. Then the order was marked as delivered but never came £30 gone. No customer service from just eat all at.
Laura . 2024-12-01
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Lovely food, lovely atmosphere and brilliant service. The only one we go to now
Toni Davies . 2024-11-26
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First and last visit. Had to queue just inside door over 40 minutes, despite empty tables that needed cleaning . eventually shown table then left alone .had to go find staff member to order then told to pay first. Seems like no fluid system or organisation pizzas just dropped onto central area , no hygiene or wiping down ,should have been indication of what followed .on second bite of pizza pulled out long strand of hair , managed to tell a passing staff member who just shrugged it off and walked away . As leaving in disgust, able to see into kitchen area no head coverings and the place looked chaotic.money not well spent.
ian Truscott . 2024-11-21
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Party of ten 10 year old boys at Pizza Hut today with unlimited pizza and ice cream it was carnage but the staff were fantastic and we had a great party! Thanks everyone !
Scott Heald . 2024-11-17
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Went in for my boy 11th birthday. It was a busy Sunday so I'm glad we booked a table. There was very little wait time even though we were early. We got 3 kids buffets which the kids loved and I had the adults buffet. Hubby tailored his order which arrived timely and was perfect. Our server Chloe was so helpful and double checked everything personally.
Lyndsey Smith . 2024-11-17
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Without the support from Sue to handle the ordering process we would have left and never returned. The hands off ordering approach will stop us visiting again. Staff were very helpful Sue is your greatest asset.
Joe Pearce . 2024-11-12
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Customer service was great Jo was more than happy to go the extra mile and was very attentive!
Melissa Walker . 2024-11-12
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Great experience here today, Jo who was serving and a male manager were attentive and couldn’t do enough for us, Thankyou 🙂
samantha notley . 2024-11-12
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Great experience here today, lovely staff and gorgeous hot food. Jo & and the manager couldn't do enough for us. Much appreciated. Thank you x
Aimee S . 2024-11-12
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We visited 2 weeks ago for my daughter’s birthday with 6 of her friends. Chris and his team were fantastic. Really friendly and helpful. Great food and great service. Thanks 😊
Alex Scandrett . 2024-11-10
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Had a lovely meal we had the most amazing waitress called Sue who was very lovely and also helped me and my partner with his times to get home with us not being around here.
Aleasha Webster . 2024-11-09
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sorry for letting the driver wait quite a long time
yitong . 2024-11-06
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Went to Pizza Hut after bowling the food was lovely and tasted fresh the restaurant was clean and a nice atmosphere, clean toilets and fresh salad bar! Servers Debbie and Jo were lovely !! We will definitely come again :)
Vikki Mcnamara . 2024-10-31
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Staff is very friendly and welcoming. Lovely food and always warm. Joanne has been very attentive and keeps on asking if we needed help with anything. Toilets are clean , and atmosphere is great . Have been coming back regularly due to value for money.
Coy Eugenio . 2024-10-29
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Came in late on a quiet Monday night. Despite having started to clean up, the staff were friendly and helpful and went out of their way to accommodate us and opened the salad bar back up. Our waitress Molly was lovely. Food was great. Highly recommend!
Eve Pereira . 2024-10-28
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The staff are lovely and always make us feel welcome. They always provide crayons and colouring for our 2 year old and make the extra effort. Brilliant
Laura Smith . 2024-10-24
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Lovely place for food, staff are friendly and very helpful
Graham Hall . 2024-10-22
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Food was amazing , I wanted pizza , wife wanted pasta and kid wanted chicken ... All available at the touch of a button !
Slater . 2024-10-20
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Chris is amazing beautiful staff welcoming and great customer service
Sarah Parkin . 2024-10-17
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Fantastic staff nothing is to much to ask very polite and helpful and good fantastic
Steven Hepple . 2024-10-17
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The variety of pizza was great, pizza was always available, the salad bar was always stocked and full, the atmosphere was nice and the kids really enjoyed the pizza's and the ice cream factory was great
Aidan Crumpler . 2024-10-14
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Dan at Teesside Park Pizza hut went over and above. Excellent friendly service. I can't praise him enough for his patience, good manners and commitment to giving our group of youngsters a lovely evening. Thank you!
Jean Casson . 2024-10-13
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Great service especially from Sue, we asked to move tables as we preferred the location and she promptly cleaned the table we wanted to move to. Great sides, pizzas and the dessert was delicious. We’ll definitely be visiting again.
Zanele Mawa . 2024-10-13
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food was cold, Pepsi was warm. didn't even taste like a pizza hut and I've been eating them since I wad a kid. won't be ordering from here again. if you can't deliver the food hot to these locations you should not be including them in your service for delivery. possibly the worst pizza hut I've ever had.
James . 2024-10-12
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Service and atmosphere was perfect but every pizza on the all you can eat buffet had hardly any cheese at all on! I have been going since a kid and alwaysed loved the place but it's getting worse. Hopefully they see this review and start putting more cheese on.
SMOGGIE 97 . 2024-10-12
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Been to Teesside Park Pizza Hut a couple of times recently. Served by Sue on both occasions who was lovely and very helpful. Popular. Always consistently good pizza. Children’s meal deal is good. They accept Blue Light discount too. Card only payment but ordering via the QR on your phone is straightforward.
Stephen McAvoy . 2024-10-12
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Daniel was our server and he was amazing with the children we brought. All children had vision or hearing impairment and Daniel went above and beyond to support them independently ordering.
K C (Popple) . 2024-10-08
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We enjoyed our visit tonight the food was top notch and the amazing service we received from Daniel was superb ensuring everything was ok asking if we needed anything Thankyou for the 5* service (my son loved the onion rings as he told u repeatedly)
Paddy Walker . 2024-10-08
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Daniel was very friendly and helpful 😊
Holly Edwardes . 2024-10-08
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Took an hour for my food to be delivered and it has arrived cold
Emily . 2024-10-07
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Food and atmosphere was great. Very happy with the overall experience. Quite expensive but I suppose you get what you pay. Chloe was excellent and a pleasure to deal with. Thank you.
Adam Brown . 2024-10-06
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I had to go and pick it up myself
Abi . 2024-10-06
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Lovely food and amazing service lovely waitress Amy.Nothing was to much trouble 😀
Sam Mccormack . 2024-10-05
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Been a couple times recently and happen to have had Sue as our server for a few of them. The food has been excellent as ever and Sue is a star, she's always happy to see us and welcomes us in. Love coming to pizza hut and always happy to be served by Sue 😁😁
Matt Smith . 2024-10-05
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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A real shame this pub is let down by its horrendous customer service