Prezzo Italian Restaurant Uxbridge in Hillingdon

Really enjoyed the service greeted with professionalism. And would strongly recommend people to come here to dine

Well the service/staff were great. We had garlic bread to share to begin off which was very nice. As a main carbonara with chicken and baked. Bloody wow ! The carbonara was truly amazing, many compliments to the chef. It was perfect. I also had the non alcoholic lager which tasted great. We had a brilliant meal and I can honestly recommend this restaurant as one of Uxbridge finest. Well done chef and front of house.

I love Prezzo in Uxbridge, the staff have always been very friendly, specially May who has served us on Saturday and has helped us with the menus and recommendations on allergies and dishes. Thank you May for being super friendly and supportive😌.

Had a lovely evening celebrating my sons birthday. The manager Martyna was so lovely and helpful as was the server May. They made sure our table was beautifully set up and went above and beyond to help with making my sons birthday special. The food was great also. Thanks, Prezzo Uxbridge :)

Great place, great food, good service.

Arrived on time . Were given menus. Waited . No one came to take drinks order .Did not feel like valued customers. Left to go elsewhere. Beyond disappointed!

Had an amazing service by Kasia. Highly recommend

We visited Prezzo expecting a good experience with their unlimited pizza deal. However, we were not informed about the loopholes in the deal by the manager, that allowed them to charge us the full price instead of the deal price until it was too late. It ended up costing significantly more than the deal price (£70) and the food quality did not justify the price or satisfy our expectations. Overall, we were extremely displeased with the rude service and regret coming to Prezzo as the manager's unprofessional attitude left a bad taste in our mouths.

Passed this place for years but had never been. Visited with my daughter and we had a nice time. Staff were nice and friendly, food was also tasty. Service was a bit slow and I had to go looking for service, 1 star dropped unfortunately.

Lovely meal well presented and good service.

The food was delicious and the staff were very friendly. Our server May, made us feel very welcome and she was kind and very good at her job.

Great pizza with good vegan pizza and dessert options. Had the 3-meat vegan pizza and it tasted good, and the Biscoff cheesecake, which was delicious. We asked one waiter for chilli and he said we had to buy flakes in a pot, so left it. Then asked another waitress for sauce, who said they don't have sauce but have chilli oil. We should have been offered that the first time. The taste cards accepted here, with 2 for 1 on meals, else it is on the pricey side!

Location good, restaurant very nice layout and clean, staff friendly. Food below average, left most of it on the plate and generally disappointed. Which is a shame since we used to visit this prezzo quite often, but found the last few visits in terms of menu and taste rather disappointing.

Lastest: had a nice lunch here. Food was good and well presented. Service was good. I think we were the only customers (wednesday lunch time). A great improvement on our original visit. Oiginal: My partners dish was disappointing. It was described as a generous serving of deven crab, but had barely a teaspoon of meat in. Mine tasted OK, but was not well presented. It is a shame to pay the extra and still be disappointed. I'd already framed my opinion before tonight, but my partner was Keen. Now she feels like I do.

Very helpful and friendly staff, they get 5 stars for sure. The venue is a bit generic/characterless, but is clean and smart, and has a pleasant, comfortable ambience. We had the lasagna, ham and mushroom pizza, and gluten free pasta which were all filling and welcome on an empty stomach after a long day of walking, but mediocre in quality at best. Their style of pizza is relatively thick, light and fluffy (as opposed to thin and crisp). Toppings were a little bland, but balanced and ample. I didn't try the other two dishes but was told they were 'okay'. I had hot chocolate, that was very small and incredibly weak and I suspect was made by someone who has never had hot chocolate before. That gets 1 star. If the prices were cheaper you might feel fairly satisfied with the experience, but as it is, we agreed that the place is overall alright, 3 stars. Absolutely no disrespect intended to the lovely staff, just trying to give an honest appraisal. Not unhappy with our visit, but wouldn't come back.

Amazing food, service was excellent with friendly staff

Sadly not an experience to repeat

The staff are absolutely great. Catered to all our needs. The food however, sadly did not make the cut. Plain at best - the description on the menu is a bit of a mismatch to the actual food served. The upshot is, there were vegan options. The drinks were good. I wouldn't go here as a first choice unfortunately but I will say the atmosphere was really great.

Friendly staff, prompt service, nice cold beer and tasty hot food. Restaurant area was clean and comfortable.

Went there during a rather quiet lunch and got full attention from one of the new waitresses, a tall blonde lady with glasses. I unfortunately did not get her name but she was absolutely lovely. I am a regular customer and she definitely stands out, she made my familys lunch enjoyable and even had a chat with our little ones, even called them miss and sir which really made them feel grown! It was a pleasant surprise in comparison to the usual experience which is why im writing this. The food as always was good, the restaurant was a bit quiet as there was maybe one other table at the time but that is no issue to us. Definitely recommend!

6.50 for a small can of neck oil ,you must be mad

Lovely atmosphere, great service and the quality of the food is amazing. Highly recommended

Great service with delicious food.

Nice pizza, nice desserts, nice service.... pasta with Salmon , the fish 🐟 could have been better, but I am not complaining 😋 x

Brilliant experience and good food. Friendly staff.

Good value but the waiters aren't the most attentive. Took us ages to grab their attention to pay the bill.

Pros: The vibes and ambience were very nice. The food and drinks were really nice. The playlist was amazing. Cons: The staff was hurrying us for everything for no reason. The prices for portion size given was way too much.

Friday evening walked into Uxbridge Prezzo with my wife and 2 kids. There was roughly around 10 people dining in. I was greated by the manager who walked us to our seats. After sitting down for around a minute, a waitress approached us to order our drinks. As we only just sat down I then asked if we could have a few minutes to settle down. The manager then came back after a few minutes and asked what we would like. I mentioned we hadn't had a chance to look as we were not given any drinks menu. He then brought some over to us and walked away. We then ordered our food and drinks from the waitress and asked for it all to come at the same time. As we ordered from the kids menu, the desert was included. After maybe 10mins of waiting the waitress came with my kids desert. We hadn't had our starter or main yet. The food arrived, my pizza did not include the extra I asked for and one of the pizzas for one of kids. After they sorted this all out, the waitress then came with a plate of calamari and walked off. I then got their attention and mentioned we already had our plate and she took it and left. Once we finished our dinner I then asked for the desert to come back. It came and the ice lolly was one that seemed to be at the bottom of the freezer it was literally a chuck of ice. I then mentioned this to the waitress who then said it was their last and nothing they could do. I paid the bill with no discount offered on the missed out extras the rubbish service I recieved. Overall the food was good, but the service was below par.

Our recent visit to Prezzo Italian Restaurant in Uxbridge was a complete disappointment. The food lacked flavor, the presentation was haphazard, and the service was indifferent and impolite. We won't be returning or recommending this restaurant.

Wonderful place , good service 👍, warm inside with this very cold 🥶 weather, the food was delicious but my Plat ( chicken with Alfredo sauce) was dry they need to put more sauce. Thanks a lot for everything.💜

Went tonight for a birthday meal- wouldn’t go back. Food was horrible calzone inside was cold and dough just about cooked. Lasagne was alright but not worth £17 No other person in there

Excellent Food - lovely staff - use regularly.

Really nice and food and great service. We booked on O2 Priority offer and the staff went out of their way to help me when I screwed up the voucher.

Ordered via Uber Eats. It kept saying preparing etc. I was still waiting an hour and a half later. I rang up Prezzo to just be told that it was picked up and was probably stolen, no apology at all. Just told that it happens all the time and nothing can be done about it.

Food was alright, just typical American style Italian restaurant. However the waitress with purple/dark red hair who served us was rude, arrogant and terrible.

The service at Prezzo was great and the staff are very lovely and patient however some of our meals were not very pleasant unfortunately. The vegan options were a huge let down and although we didn’t have high expectations, it was very disappointing. The dessert was also very small for the price so wouldn’t recommend. The crab linguine was lovely however so avoid vegan pizzas and stick to pasta if you go here.

Food was very tasty, the one star was to give the tall young lad with glasses who absolutely had no customer service!!! Been waiting for so long to get his attention to order our food and drink, we were thinking about getting dessert, but this young lad just ignored every time I tried to make contact with him! What a rubbish waiter! Finally got his attention and he asked “ Are you sure you don’t want to order any dessert ?” Thank god I held my anger! And when the bill came , 2 for 1 cocktails was not included, they wanted to charge me twice, I said no! So waiting for getting a bill for another 10 minutes! What a untrained waiter, if your customer service still be like this, you might shut down your business then!!

Pleasantly surprised at this establishment. Very accommodating place to handle dietary requirements. Staff are well trained, and pizza was oven baked at the front of the restaurant. Kids menu is great value too. Seating plan is broad enough for am atmosphere, while enjoying enough for privacy.

Super expensive. It was very hot inside. Did not put the 2 for 1 deal on our drinks so had to ask. Big portions though and food was tasty enough.

Lovely time in there. Staff were pleasant.

Great food and excellent service

The Dessert could have been with out nuts. The main course and starters were excellent and drinks to

Probably more like a 3.5 star review. We had the Baratta to start, which was a very bland dish overall, the cheese was nice, but of mediocre quality. We then had Lobster ravioli, which again was quite bland, chicken Alfredo which was pretty tasty and the prawn spaghetti dish which was ok. The food was all served very quickly and the waitress was very kind to us, however, the staff generally just seemed a bit chaotic, a guy who was making the drinks was on the phone using his ear pods the entire time and blatantly saw même vers of staff getting annoyed with each other. Overall, I would say it was a very average experience given everything mentioned above and for the price, it just didn’t seem worth it. Could certainly be improved in my opinion.

A good hospitality but when I sat at the table it wasn't the way I wantedAnd the order we made did not come the same as the one we ordered, and the price had I had in the center of New York would not be so expensive. Sorry, but for me a less clientele

The food was fabulous. Service was top notch. No waiting around. Would definitely recommend.

The food was lovely and the lady who served us was polite, friendly and helpful. The manager (a lady) was down right rude. We wanted to pay cash but the manager said they do not accept cash. I asked why we are only finding this out now and the manager told me she had told one of the ladies (who has dementia!!) at our table. The older lady at our table is adamant she hadn't tod her but this fact should have been made clear to the whole table. I asked if there was any signage for this fact and she snapped that it's by the door. How am I supposed to know about that? The manager stated arguing with me and I advised her I had come for lunch and NOT an argument. I would expect someone in a managerial position not to be have in this way. The answer should have been that she's sorry it wasn't made clear and that they will make this fact more apparent. She /threw me a filthy look when I left the restaurant. We visited on 10/7/23 at around 13.30. Table of 4 ladies.

They do not cash take cash payments due to Covid . Which is not explained clearly when ordering causing a problem when paying. Otherwise good food and service and a very nice place to eat.

OK food, OK service, nothing to shout out about

Went there with family and friends on the weekend. The food was decent but the service was a disgrace to say the least! They waiter wrote down our drinks order but two of our drinks were forgotten nevertheless. We had to repeatedly inform the waitress who kept forgetting, on a hot day with a fairly empty restaurant. The person at the bar behind us, was on her phone on loudspeaker, while we had to wait for our drinks. There was no real apology but we were made to feel like a burden for kindly reminding them. Most of the food was good (staters, mains and kids menu); however the sauce on the chicken burger was extremely runny which made the bun soggy. We informed and showed our waitress who apologised and said she would inform the chef, so it doesn’t happen again. We all sat there shocked that she expected us to not only pay but actually eat a burger that could not physically be picked up, instead of offering to change it out. I went over to speak to a lady who said she was a part of management (her name started with an S) and requested a new burger. She looked annoyed with us like we were wasting her time, when she finally came over and gave us a list of excuses before she left to inform the cook. After the burger came soggy, they messed up our drinks order and gave us a list of excuses instead of just fixing it. They staff still had an unbelievable rude and arrogant attitude. If this is how they treat their customer on a quiet Sunday, I would hate to visit on a busy night. Serious attitude problems all around - customer service training would be advised for all the staff members including the management. Horrible example for the rest of the staff.

Never again. Always find something find something in my food. I've been to other good Prezzos. Portion sizes smaller and prices expensive. Nonna Ross however very good.

A choice of Italian dishes and alcho drinks to choose from, a slow service but overall ok.

Went for a quick lunch, not busy at all when we came… but it took a long time to take our orders. Normally food here is great, but I don’t know about today. Its Been quite a while since the last visit.

Amazing service as soon as we walked in. Unfortunately we didn’t catch the name of the hostess that met us at the door but she was very welcoming and gave us a spacious table. We were then introduced to Steph who was wonderful. Very helpful with ordering, very humorous, generous and attentive. The food was excellent, Too good that I started eating the garlic bread with caramelised onions and forgot to take a picture. Everything was perfect and highly recommend.

Nice and friendly staff, excellent taste and good atmosphere! ❤️ perfetto service from Luca

Really nice meal and waitress was lovely, however, meal was disrupted by the extremely rude manager who was shouting at staff for being in the toilet. Seems to have no management skills or patience with staff. Felt really sorry for the waitress as it was not her fault at all. He then proceeded to say we were unable to split the bill between drinks and food even though waitress said this was possible and did it for us! Thanks so much to the waitress for being accommodating. The manager, not so much.

The food was great, and so was the waitress. The manager was pushing his staff too much and moaning in front of the customers, even though the waitress was a star. But we didn't let that ruin our meal.

Went in here with my office colleagues. Good food and nice service.

Very good we would take two for each dish...

Brilliant service! Excellent customer service. Made to feel very valued and welcomed! 100% will recommend!

Had a great meal and drink here. The service was first class and the manager (Frank) was the perfect host, thank you

Had a work leaving do here, they were quite accommodating and made paying individually easy. I had the spaghetti wirh king prawns- decent portion size but not that spicy.

The general manager Frank was amazing. We arrived late and their kitchen was closing in 20 minutes. Frank the manger managed to sit us down and get us food without making us feel rushed in unlike in most restaurants. When we tried to tip him, he gave it straight to his waitresses and kitchen staff and didn’t want to take a cut for himself. The carbonara and service was absolutely amazing. WILL DEFINITELY RETURN!!!

Great food, friendly and attentive staff. Great atmosphere.

The manager Frank was a very kind and helpful person. Thank you for your hospitality. We will definitely be back!

Came here today, friday 5th of May from 4pm to 5pm. This guy, looked like manager; I don’t know, was so grumpy and was giving a racist vibe. We told him we have the £30 Buy a gift voucher which is the 3 course meal with drink. He even took a picture of the voucher. We ordered our food which was nice. Ordered 2 pizzas but they brang out 3?! Which was weird but we just ate it. Then at the end, bill came to £60 which they cut £30 off. He understood we had a £30 gift voucher but we told him it’s the 3 course meal voucher but he still tried to blame us telling us we gave him the wrong info. I mean the staff should know which vouchers people are bringing to their restaurant at least. And even then, if he put my voucher correctly in to their system, it would have showed him the right thing no? Unless their system doesn’t work correctly either, idk. At the end, we just paid for the extra pizza they bought out. Definitely won’t be returning. Just because people have a voucher, that doesn’t mean you treat them different.

Great starters and service. Waiters know what everyone has ordered even with a large party.

I think one star is too many. Really disappointed. Since when do starters and main courses come out all at the same time? 5 people attended here and not everyone wanted a starter. So despite ordering I was bemused when the starters and main courses all came out together. There was no draft beer and there were no large bottles of Peroni! The toilets are a disgrace. I'm not surprised some of the Prezzos are closing. Will not be attending Prezzos again.

5 out of 5 from me, service, location, food, price and ambience, can't fault it at all. Keep up the good work 👏

The manager Frank treated me and my family very well accommodated us in a very nice place and his staff took very good care of us! Thank you for your efforts! Great place to dine with family.

Food was very good. The waitress was just very impatient.

Turned up on the off chance of getting a table and they were very accommodating. Service was amazing. Staff and manager are very friendly. Food was very good and the recommendation of the Prezzo burger from the manager was spot on. Would highly recommend.

We had a group lunch this week, a total of 15 people. The staff took great care of us, the food was good and we had a very enjoyable time. Thank you!

The best service, Jasmine is one of the best of them staff.

Friendly staff, great tasting food, only the decoration needs updating. We had the penne arrabiatta which was made very well and we didnt have to wait long.

Nice place, chill vibes, fresh food that tastes yum! Added bonus Jasmine your a love… thanks for seating and accommodating us mad bunch of peeps…

I came last week to this place for lunch to have the £7.50 o2 priority. The lady asked me what drink do you want. I said free tap water. She gave me a very dirty look and went. It’s like the drinks is coming out of her wages. The o2 priority discount is only there because they want you to come in and spend £6 on a drink. No thanks. You can go to Tesco and get £0.65 can of coke and they are charging £6 for it.

Italian food isn't really my thing but my kids just love it . This restaurant food is well on point. Exactly what you would expect from an Italian restaurant and reasonably priced. A family of 5 with drinks and the whole thing came to £106. If you love Italian food you will love this place.

Somehow Google didn't send through our reservation to the restaurant, even though we got a confirmation.... All credit to the manager who seated us within a couple of minutes. Specially as it was our daughter's birthday dinner with her close friends. The kids had their own table and it was great to watch them placing their own orders from the 3 course kids menu. Very attentive staff - asked several times whether all was okay. Food, service and ambience all great.

Had a nice lunch today. Prompt service and lovely food.

Love this placeand the food. Atmosphere here is so friendly. I have been with my family for dinner and we were greeted by a very nice lady, seated in a perfect side of the restaurant. Food was delicious as expected and our waitress was so joyful with my son and went beyond expectation with the service she provided even if she is new. 100% recommend if you love Italian food and a good service .

Love Prezzo Uxbridge, the staff and food are excellent. So friendly and helpful. They are always willing to tweak my husband’s meal as he never sees exactly what he wants on the menu, he likes a bit of spice.

Amazing dishes at Prezzo Uxbridge

Was ok. Very pricey!. Friend had a soup for main course, I had pasta with salmon, just bits of salmon mixed in with pasta! 2 glass of wine each, chocolate cake, and cherry and chocolate ice-cream of some sort. £70.00...

Everything was excellent enjoyed the evening.

I really like this place. I go a lot with my Italian friend. The service is fantastic and staff friendly. Food so good. We usually have calamari pizza and tiramiso. I had to verbally tell our lovely waitress I was so disappointed they changed the tiramiso recipe she agreed they had. It was so creamy before and its noticeably different. Please change it back!!

Didn't appear that busy,ordered drinks just after we sat down,they didn't appear until our food served.

We went for lunch it was nice, the food was good and the service very good We had 3 starters that we shared

Staffs are very professional. Excellent service

Went with friends yesterday was absolutly brilliant service of branch manager and food was amazing,just one thing is not they exepting only card

I love Prezzo anyway and although living close to this branch, have never popped by until recently. Always good value for money and so tasty

Don't eat here I went last night chicken was burnt and over cooked Called guy over told him I said please look at this and go and tell them Nothing back no apology nothing Coleslaw was so oily Wouldn't go back

The service is very good although the food does not shine (it is good but not as good as I expected)

I come to this restaurant quite often and the service and the food is always really good. I have never had any form of bad service. The food always tastes really nice and delicious and the drinks are amazing. The staff are really friendly would 100% recommend this restaurant.

Been here a few times. The food and service is always good.

First time there and would definitely recommend.

Great food fast service even though was busy

Extremely hospitable and warm. The wine goes well with the pizzas, which are made to perfection! They’re soo lovely.

We went for a large family gathering, they were so accommodating, fantastic service and the food was perfect!

I had dinner today and the chicken on top of my pizza was cold and i waited nearly 1 hour for my main. It dosent take long to cook 2 pizzas yet the dough was still soft almost raw. Disgusting!

Great atmosphere, busy for lunch which is always a good sign. Service excellent, very helpful and knowledgeable waiter called Fabio. Will go back without hesitation. Food very good and portions very good too.