Prince of Wales in Elmbridge

After so many poor reviews we thought we would try POW for dinner. Menu was good and selection broad and interesting however; - orangery was very cold - we all wore jackets - a tasty sharing plate with not a lot on it for £31 ! - all our dishes were luke warm - lamb ragu was greasy mince bolognaise - fish pie OK but would be better in a flatter dish ? With a bit of cheese on top ! - venison loin was good and tasty On a positive note the pudding was wonderful and our service excellent. Always difficult to rate pub food as its often brought centrally and is very samey but if the POW want to charge these prices they need to up their game.

Arriving at around 1pm I expected the bar to be busy, this should have been a warning. It gave an instant feel of deserted, without the fire alarm. After some minutes , I was able to order drinks and I was a bit shocked by the price, Having obtained a menu I joined my group at a table, only to be told that it would more convenient for staff if we moved to the "Orangery". At this point I felt that I was being a nuisance and my inclination was to leave, my group persuaded me to comply. A limited menu but fish dishes were off today. Our selection was delivered in about 20 mind and while perfectly cooked was very basic and without any side salad or even garnish.. I felt very let down by the whole experience. Just for info ,we regularly meet for lunch usually most Fridays and enjoy meals and drinks at various hostelries' in the Weybridge Walton area. This place will not be on my list to revisit.

We booked a family lunch for 8 people. The experience was wonderful from start to finish. The service was friendly yet professional and all the food and drinks were fantastic. We've driven past this place so many times but this was our first time trying it. We will certainly be back!

Service is awful, super slow but food is great.

03/01/25. Bar staff perfect! The manager however clearly didn’t get a visit from Santa! The guy is rude. obnoxious. Just because you have the “title” Manager (for no obvious reason) doesn’t give you the right to act like Mussolini. Not having enough staff to cater for customers is not the customers fault and I wonder why you lack the sufficient staff?? Maybe your superiors should question this!

Had a family Sunday meal there. Lovely food, friendly staff and a nice atmosphere. Would go back again and again. Great bottle of wine too.

Our first visit since the pub has been renovated. The pub is lovely and the waitress friendly although service was a bit slow. Unfortunately the food was a grave disappointment. The chips were cold and after sending back the next serving were undercooked. The beef pie was swimming in grease and what pastry there was was inedible. We won't be returning or recommending.

Amazing looking pub Below average overpriced food Slow service and 0 customer care Good atmosphere

I regularly visit the prince of wales and love the atmosphere of the pub. The staff have always been warm and welcoming. But this review is based on a recent visit for a Sunday roast, where we were served by the lovely, Ella. I couldn't let her service go unnoticed and just had to leave a review to commend her incredible hospitality. I have managed restaurants/pubs before, therefore I notice the small things and it usually takes a lot to impress me. Ella was warm, welcoming and attentive, without being overpowering. She was on the ball constantly and was picking up on even the smallest details. A smile was always on her face, and nothing was too much trouble. Even after I struggled to decide on a drink, she was quick to recommend the specials and the most popular cocktails without being asked or seeming like she was pushing for an expensive sale. Incredibly professional! Ella seemed to genuinely be happy interacting with customers and working, which was so lovely to see and made all the difference. It made for a very happy, calm environment and all in all, a very enjoyable experience. She really went above and beyond. Thank you Ella!

Very nice place recently refurbished to a high standard. Not cheap

Have had my issues with this pub in the past- previously food has been below par and service shocking but on this occasion a completely different story and all down to one individual- Craig our server- I was apart of a large group of 15 there for Xmas drinks and food- we were bass in one of the nice new back areas which are ideal for large groups- he went above and beyond to make sure we were looked after all evening and worked his socks off! He was pleasant and jovial the whole time, Courteous and attentive constantly and made the evening a very nice one! Give that guy a Christmas bonus!

An expensive Greene King with very slow service. Our chips and drinks came after we’d eaten our sandwiches

I recently went to the Prince of wales for couple of drinks and food. Well can I just say that the service was absolutely amazing Philip took very good care of our table. He also was super efficient and was very knowledgeable on the menu and was quick to recommend the most popular dishes. Everything from food and drinks arrived perfectly. Phillip got us to try a a cheeky Christmas cocktail which is the best part of the night. Atmosphere was lovely. Super cute little family pub. Will definitely be back again..☺️

The venue is lovely - comfortable and warm with 4 great log fires. The staff on duty, however, openly ignored us even though the place was almost empty. We asked one waiter for coffees as he was clearing the table next to us and he replied that he would come back to take our order - 2 coffees! We finally had to go to the bar after waiting 35 minutes. If I go there again it will be for the log fires, not the service or food.

Waited far too long ...over an hour for our share starter ! Main meal was VERY SMALL PORTIONS !! could have extra at a cost ! Would not recommend restaurant...Bar area lovely

Very surprised when asking for a small side salad, to be told, we don’t do salads, only a brussel sprout ceaser salad! How odd. No salad in the kitchen at all? My flat iron chicken was okay but covered in greasy skin . The garlic butter was frozen solid and made the chicken cool down very quickly! Expensive for the standard of food

When we arrived at this pub restaurant, it looks amazing and has a lovely atmosphere. The service was pretty good, some staff were better than others. The food however whilst good, wasn’t good enough for the prices being charged. There are better places locally, so I won’t be going back and unfortunately find myself not wanting to recommend.

Like most people I've driven past this pub on the way to Garsons and thought "I should go here sometime". My only regret is not doing it sooner. Pub looks great inside and out after the renovations a while back. The food was superb, highlight being the baked camembert and the bone marrow beef pie which was so so delicious! Can't wait to come back.

A true gem next to a lovely park in the west end. Cosy, great menu, kind staff

This was our 2nd visit to the newly refurnish Prince of Wales . We both ordered the Chicken & smoked ham hock terrine for starters (very nice), followed with the aged rib & shin beef burger (delicious) and finished with the Pistachio affogato, which we always like . Overall we enjoyed our evening out at the Prince of Wales.

Its a great place and looks beautiful after the refurb but the service is really not great. The staff were extremely rude and act like they are doing you a favour

What a transformation. Came in for coffee and a snack with a local friend. It's buzzy, bright and the coffee was good. Sausage roll with piccalilli and a pot of rosemary chips the perfect lunchtime snack. Nothing like the drab, dark uninspiring pub it used to be.

Lovely refurbishment however food overpriced and very average. Service was good but we didn't expect a 12.5 % service charge. When we initially arrived the barman spoke to us via the bar mirror instead of turning round which was rude and very odd. Hot drinks not very warm and mini deserts were very small. Won't be returning.

The standard that Sunday roasts should aspire to. Perfection.

Had a really lovely meal here on Thursday with friends. It's so cosy and the food was lovely. Our waitress Georgia was so attentive and kind. Will definitely be back soon!

Charlie and Alan are 5 star!!!! Absolutely love them!! Made us all feel so welcome!! Please keep them!!!!

Great lunch time fish and chips in the new conservatory. Very cold outside but sunny so felt warm inside and nice view overlooking the green. Food was excellent - olives, ‘Nduja scotch egg starters and 3 x fish and chips for mains, with wine and coffee. The place looks fantastic after the refurb a few years ago, and the food and service match it. Special shout out to Georgia who served us, really smiley, polite and attentive all through our 2 hours there.

Excellent food and Excellent service and brilliant servers sophie,Fiona and Ella very polite and great service

Another fantastic dinner at the PoW, great food, great atmosphere and friendly staff. Special thanks to Ellie, who looked after my enquiry during the week and eventually found a table whilst the restaurant was fully booked.

First visit after refurb, Very disappointing, food poor quality, over priced for what we had. Will not be going back.

Very expensive, extremely salty. So disappointing. Was far better yrs ago. I had the fish pie

Lovely casual dinner on a Thursday night in the pub area. Not particularly busy but it is a large pub. The atmosphere was warm and didn't feel quiet. Staff were friendly and attentive. The food was outstanding, menu varied and a level above your normal gastro pub. Yes it's not cheap but in my opinion it's good value for money.

We had such a great time here! The roast beef was cooked to perfection. The atmosphere was cozy and welcoming, making it an ideal spot to relax after a hectic weekend. Shoutout to Dale, who went above and beyond to make sure we had everything we needed.

The staff here were wonderful and so helpful, even sang a little happy birthday for our friend. A perfect way to end a busy weekend with a scrumptious roast! Will definitely be returning!

The game pies are major bonus. Lovely dining friendly and thoughtful service. With a good verity of beers.

Disappointed. We were served by two very attentive excellent waitresses. However the fish pie was almost inedible. Watery thin cream sauce with undercooked fish and crumb topping with hardly any potato. Accompanying kale was lukewarm. Second time eaten here and food not the best. Will not go a third time.

We booked a Saturday lunch for a group of seven. Unfortunately, the food arrived very late. We only ordered two shared meals and three kids’ menu items, so it wasn’t a complex order, but the food was disappointing. The salad had far too much sauce, and overall, it didn’t feel worth the £27. As locals, we were hoping for a better experience, so it’s a shame to say I don’t think we’ll be returning for the food.

Georga The hostess with the mostess is amazing . So attentive. The food is standard and easily forgotten . Service was excellent . Very special staff .

Arrived and ordered drinks, decided we wanted to order some fries and were told “ we are not expecting walk in food orders” FRIES !!! Joke! Imagine that happening in America 🙄 Terrible service!

Twice I have been here for a weekday lunch in the last month and both times its been over an hour for food to arrive. The second time they delivered one dish and my partners didnt arrive for another 20 minutes. It took 15 minutes just to get a drink whilst waiting at the bar. Atrocious service - nice food.

Went with friends for some cocktails. Had a great time! Drinks were delicious, staff were accommodating and friendly! Will definitely be back for there Sunday lunch.

This is the best place for atmosphere , food and lots of choice . New menu now so lots more seafood then I thought. Food was as it should be . AWESOME..the service was fast courteous and great with kids. Definitely recommend.

My first visit since the refurbishment and incredibly disappointing. The space looks amazing but is so let down by awful service. The pub wasn't busy on a Thursday lunchtime but everythign took forever; 5 minutes to place drinks order, 15 minutes for small drinks order to arrive, another 5 minutes waiting to order food at the bar, then 40-60 minutes for two dishes to arrive, the first 20 minutes before the second! The food was ok quality but a little cold and certainly lacking given the wait. I'd heard similar reviews prior to visiting but it played out worse than the reviews! So much potential given the refurb as it looks fab but lots to sort out and wouldn't rush to return or recommend. Sorry!

Probably the best pub lunch I’ve had in a while! The pie was spectacular as was the special alongside good veggie options - very good menu. Really beaut Malbec as well and great staff - thank you 😁

We had roast beef, roast pork belly and a burger...absolutley perfect! Beef cooked to perfection and fabulous portions. Service was faultless...would highly recommend.

Fantastic roast dinner. The staff were so kind and attentive and the food was tasty. Highly recommend.

I visited with a friend and it was completely unplanned so we didn't have a reservation. That wasn't a problem though. We were seated fast and the service was great. The highlight for me though was the baked camembert. I love camembert and I order it quite often if I find it in the menu of a place I am visiting. This one was divine and probably one of the best I've had. Definitely a must try

Only popped in for a couple of beers. Very nicely decorated etc but it felt a bit lacking atmosphere. Very restaurant orientated.

This pub is fabulous! We celebrated our wedding here. We enjoyed a wonderful meal with close friends and family. Ellie was brilliant at helping me organise it and the staff on the day were so friendly and helpful. The food at this pub is incredible. We’ve also been for breakfast a few times and it is amazing! Perfect location for the summer and winter seasons. Love the decor at this pub. Lots of parking. Highly recommend! Thank you to the team here for your great service! See you soon!

This is a beautifully refurbished restaurant with a lovely, cosy atmosphere. The staff are friendly and helpful (thank you Georgia). The food took quite a while to arrive and truthfully needed more seasoning in some cases.

Fish and chips were a bit pricey but they were very nice

Great roast, massive Yorkshire pudding, loved it

Went to Prince of Wales for a roast recently. We had a really lovely afternoon and were really impressed with everything. Service was great, special thanks to Sophie who was brilliant. Thank you!

Last Sunday had lunch at the prince of wales. The food and service were both incredible and a special shout out to Abbie who was super helpful.

The service was horrendous was sat waiting 45min for a menu, then another 20 for drinks had to keep asking. Same woth the gravy what you give doesn't even wet a carrot between 2, I kept asking the young blonde lady 4 times and she never did anything but check her phone and watch. How ever Abdul was great he couldn't do enough and the only saving grace today. We will never be back. gosh has it gone downhill

Food is fine balanced for taste. We had fish in Both visits . Portions are reasonable, staff friendly and helpful. Large enough to find a table of yr choice. Well frequented. But not crowded. Enjoy your visit

Kiera was amazing, excellent service and the food was delicious and quick! Thank you

Super new look. Super new food. Super friendly staff. Great for a leisurely lunch. No sandwiches, paninis or baguettes served here, only interesting small plates, shares or full on piggy meals! Yummy. Will definitely be back!! Thank you Suki!

The slowest service I've ever experienced!

Now I know what your thinking it's the prices however I love the peroni here and the fact you won't get certain people turn up here that can't afford it lol.

5* lunch out served by Dale. Me and my daughter shared the small mussels which were so fresh and full of flavour. We both had sirloin steaks which were cooked to perfection and massive! All accompanied by a couple of glasses of rose Prosecco. We sat in the conservatory but on days like this, sitting in the dining room with the open fires on would be lovely. We will be returning soon.

Great fun, great staff, good vibe on a Friday and Saturday night and brilliant food to top it off. Greg was the nicest member of staff, can pour a great pint!!

Good fun, great beers, the staff are nice and friendly to everyone and make sure everyone has a lovely time. Greg is the best bar staff to serve drinks.

Absolutely loved it!! Craig served us well and was very helpful at the bar for wine selections. Would absolutely come again!!

I visited Prince of Wales today with my friend and I would like to say that my Plant Burger was delicious. Kira and the Team so friendly and polite. Will be back soon guys! Thank you.

Kira was so lovely, such a great server! Archie also served me at the bar and wa great ❤️

Great fish and chip, super quick and friendly service too. Highly recommend.

Staff was amazing, would definitely recommend x

The staff here were amazing, and the food was even better! Would definitely recommend.

Visited your place again and was welcoming by Kira, very nice welcoming and professional recommendations also Team is friendly and helpful. Restaurant looking stunning. Your Pint of Estrella just perfect and food cooked to the perfection. See you soon again.

We had booked in for Sunday lunch and was shown to the table immediately. A round of drinks came without any delay. However I can't say the same about the food. We waited an hour for the food to arrive which was good quality once it did. We also had to ask the staff for spoons to serve the side order of vegetables. An improvement on service is needed.

Roast Beef dinner, really tough beef, 1 carrot,1 parsnip and an egg cup size jug of gravy between two people absolutely disgraceful how on earth does that warrant £23 price tag. Service was dreadful, table was dirty. To say we were disappointed would be an understatement

Abs was exceptional, extremely friendly and full of banter. Would recommend this pub! Kiras customer service was amazing too! Very friendly place

Really good service Really good communication Lovely place to have a good night with some nice food and drinks

Abs was brilliant, brought our drinks to us very friendly guy and Craig behind the BAR, his service was perfect and drinks served quickly

This pub has a lovely beer garden and is so welcoming with its staff! Highly recommend

Fab food and service! Great drinks and beer garden! Would definitely recommend.

A big thank you for Jean, very warm welcome. Excellent meal

Good food just took too long to get it.

Lovely place to eat out and have some wine , staff are really attentive and as a local recognise us Would always recommend

Very enjoyable night, couldn’t rate highly enough service was great especially craig behind the bar.

Went for Friday lunch 16th August unfortunately bar staff so rude didn’t stay for lunch customer service non existent.

Craig provided great service, will be coming back again.

Craig was very polite and helpful. Great customer service and good conversation.

Had an nice experience and the customer service was amazing especially by Craig. He was super friendly.

Such a nice pub! Has a great garden to enjoy drinks with friends and family. We were served by Craig. He was really welcoming and gave us great customer care.. We will definitely return!

The staff were fantastic but luke was risotto! Sent back. Came back luke warm! It was taken off the bill. Full mark to waiting staff and loved the refurbished place. Great location and will try again. How can rice not be cooked? Hence my 3 out of 5.

Kiera and the team were great. Thank you very much!

Had a very enjoyable afternoon here. Delicious food, beautiful interiors and served by a most charming waiter, Peter. Highly recommend.

Since its recent revamp, this gastro-pub/restaurant has become a good spot to enjoy a few drinks. The service was commendable, and the atmosphere is pleasant. However, the food left much to be desired. Despite the promise of exotic cuisine, the dishes were bland and underwhelming. While it's a great place for a drink, I wouldn't recommend it for dining. There are definitely better options for food in the area.

Paid £5 for just chips. Waitress just comes and dumps them on the table and leaves. Nice attitude. Do we get ketchup? Mayo? Nah I got up and asked for both and i get handed ketchup and told she will bring mayo to table. In a place like this where its meant to be nice, surely use your initiative and bring both over. Or at lease offer it when you bring the fries over? And they were soggy Not coming back. Dreadful service. Fix it or go bust.

Good Sunday roast and stick starters. The pub it self is lovely. Very big with plenty of indoor and outdoor space. Well decorated.

Nice location but poor service and lacklustre food We have been meaning to try the restaurant since it was refurbished a while back. It looks great, has a carpark and a garden. Our table was booked for 18:15 on a Friday. We were on time but there were no staff in the restaurant when we arrived. I asked at the bar but the staff just looked helpless and said that someone would come to help us. Eventually someone did turn up and we requested to sit inside in the restaurant. It was completely empty. The server gave us menus and after several minutes returned and asked us whether we wanted drinks. They then disappeared and no one came to take our food order. After nearly 10 minutes I went and found the server and asked if someone could take our order as we had been waiting some time. The server then started to argue with me saying they had only been away 1 minute! They then came to take our order with a very off hand, sulky demeanour. We were left feeling very puzzled and not like valued customers. The service improved after that and was mostly acceptable until we came to order dessert when one of the bar staff came over and asked if we wanted anything. We tried to order dessert, but he was not at all familiar with the menu and when my wife asked for the clotted cream ice cream (3 scoops on the menu) he asked her if she wanted 1 scoop! The food is mediocre, I had the mackerel and then the burger and my wife had the Cobb chicken and the clotted cream ice cream followed by coffees. The woman who brought our food was far more polite and welcoming than the first server had been. There were several dogs coming in an out through the restaurant while we were eating, a couple even barking. While this is fine in the garden or the bar area it isn't in the restaurant area. Overall not worth it, felt unwelcome and the food was lacklustre. Do not recommend it based on our experience.

Craig was an absolute top dawg, helped me secure a yummy mummy, best wingman in the game.

Came for a date, Craig acted as a human aphrodisiac and made sure my evening was a huge success, there were no horses but it was a ride of a lifetime.

Situated in a beautiful area. With a new refurbishment, the inside and outside space created a wonderful experience. Service was positive and food delicious. We will definitely visit again.

Ok, except for the sticky table and sticky arms on the chair. The food was nice. The service was excellent. Real shame about the cleanliness of furniture. Perhaps a good clean between services.

Dreadful experience. Waited 10 mins at the bar before I was acknowledged, to then be served by a moodly team member who was disinterested. The beer was definitely at the end of the barrel as cloudy and sour. My family were planning on booking for my wife's birthday party next week we would have been a table of over 20 people but following this experience we are going to take our money elsewhere. Never to return.

Such a shame. This pub has amazing potential but it’s seriously falling short. Was there on a Tuesday, fairly quiet went to the bar which was a painful experience in itself. Poorly trained staff, slow service and then getting charged £24 for ONE GLASS of Rose was the icing on the cake. Then ordered food, again disappointing to say the least. Stale bread, old brown salad. The ONLY saving grace was our server Elle. Very attentive, kind and an asset to the team.

Visited as a group of two adults and two children today. The refurb is lovely and garden area has been done really nicely. There was a little wait for food but it was all delicious and well made. Decent kids food options too. Friendly and efficient service. Suki who looked after us was wonderful. We’ll definitely be back next time we’re in the area.