Queen's Head in New Forest

Lovely place, kind friendly staff.

We had a Sunday roast dinner this past autumn and it wasn’t the best. The food was nice but the portions were extremely small. We only had a couple small potatoes and not a lot of veg. It was expensive for how small the quantity was. We’ve had more food for less money at several other pubs for a Sunday roast. The waiter spilt a glass of lemonade on my lap. Accidents happen and it’s understandable but frustrating. The nose and atmosphere in the pub was extremely loud.

With a group yesterday lunch time. Excellent food and service. Nothing too much trouble.

Review I had a fantastic experience at the Queen’s Head! The Fish and Chips and the Steak Ale Pie were absolutely amazing—perfectly cooked and bursting with flavor. The service was impeccable; the staff were attentive and friendly, making the visit even more enjoyable. The prices are very reasonable for the quality of the food and experience. The pub itself is beautiful and comfortable, with a cozy atmosphere that makes it the perfect spot to relax and enjoy a meal. My only small critique would be the playlist—it didn’t quite match the otherwise wonderful ambiance. Overall, a highly recommended spot for great food and excellent service. I’ll definitely be back!

Welcoming staff, prompt service, and lovely food.

Absolutely stunning place and a really accommodating atmosphere. I went here a few days ago for breakfast with my girlfriend and intend to come back. Great food, reasonable prices, kind owner.

New Manager has made a huge difference! Really professional, courteous and efficient service from him and his team. Credit where credit is due.

Great pub set in the lovely village of Burley. Was really busy but service was fast and efficient.

Clean, friendly and efficient pub Good value meal, we both enjoyed

James the GM and the team made me feel very welcome from the minute I walked in, all very professional and smiles all round! I asked James what he recommend on the menu and he pointed me towards the Pork Belly and I am so glad I went with him, the pork was cooked to perfection with a little bit of crisp on top! The mash was flavorful and delicious and the whole meal just 10/10 The pub is very old by the looks of things with low ceilings in parts and old wooden beams on show, very warm and welcoming and not too much clatter! Would also recommend if you are in and around the new forest then pay this place a visit!

My daughter is coeliac and the new manager was lovely and put our minds at rest. We all enjoyed our lunch. The pub had a lovely cosy feel and all the staff were fantastic.

Had a lovely meal, food was a high standard & staff very friendly, the new manager went above & beyond to make us feel welcomed, even making an effort to come outside to say goodbye buy as we left. Look forward to meeting the new 4 legged team member when we next visit!

The food was lovely, the atmosphere was relaxing and festive. Oli was looked after us provided excellent service. We are definitely going to come back.

5 of us went in for a late Sunday lunch. Super attentive staff who were very helpful and genuinely wanted to help even at the end of a busy lunch service. Very knowledgeable about coeliac and cross contamination and a great choice of gluten free options. We will definitely visit again 🤩

Fantastic pub the food was really good value and they even did a vegan menu which is a bonus, staff couldn't be more helpful would highly recommend

Went on a Monday evening for some dinner and the food was lovely, the gentleman working was very welcoming and accommodating, would definitely recommend. (Would love to come back in the summer and sit in the garden) Thank you for a lovely evening Harry and Abbi

I thoroughly enjoy my time in The Queens Head, the pub was nice and warm with a really cozy feeling to it. The food was very delicious and the prices were very reasonable and it came out quite quickly. The staff were all very nice and friendly too!

Popped in off the cuff for lunch and we had a lovely meal. Food was lovely and the service was exceptional. Great pub with a cosy atmosphere.

very quick service, lovely food & good surroundings

Super fast service for our huge uni group and great food!

A large number of us came in for some food and the staff were welcoming and accommodating. Food came out quickly and was delicious, very pleased.

A lovely warm pub, with cosy vibes, friendly and helpful staff who were very accommodating. The pub was extremely busy and all staff were calm and collected and within 10 minutes of ordering we received our food. Food was delicious and of great quality. Highly recommend to all

Friendly green king pub on the edge of the New Forest. Great pub to visit after a walk around the estate next door or stroll around the village. Clean interior and the decor is suitable to the area. Dog friendly and an outdoor area surrounding the pub.

Lovely visit. Charming hosts. Dog friendly.goof food at reasonable prices.

I love this place, visit everytime we are in the area

We’ve been to the Queen’s Head many times before on previous visits to the New Forest, and we’ve always liked it. We visited again yesterday for the first time in a few years and found it under new management. The new owner, Jamie, made time to welcome us and to have a chat. He even found a few moments to play with our dog, who was being a bit of a nuisance! Our food was really good, and the prices are reasonable too. I look forward to going back again in the future. Thanks Jamie and the team for making us feel so welcome. Chees, Brad.

When we visited the pub yesterday, it was busy but Jamie, the new manager, made us feel very welcome. The food was well presented and tasty and, despite the number of people he was serving, Jamie made time to check that we were happy with everything and took a genuine interest in us. We would definitely recommend this pub as a dog friendly, welcoming experience.

Having viewed the menu of various eateries in Burley before we booked, we chose The Queens Head for the promising vegetarian options. And we were not disappointed. We both had the garden plot medley for starter and were so impressed by its presentation, flavours and textures. We also both chose the mushroom and ale pie with mash for main. The pastry of the pie was really good, everything was piping hot and seasoned well. On top of the good quality food, Jamie the manager was very warm, friendly and attentive and his enthusiasm and professionalism will see this pub do really well as more than just an average locals pub in the heart of Burley.

Just arrived in the village and had a little walk around and stopped off for a little drink. Staff were very welcoming and helpful.

Upon a second visit to this delightful and joyful restaurant, brilliant would be a singular understatement. The staff (and some decorations) are the best, most wonderful and fun I have ever come across. New favourite for that cheeky drink ;)

Excellent lunch, dinner was reasonable. Asked for a quiet table and sat next to a loud speaker although I do have hypercausis. Vegetarian option of butternut squash was undercooked but hunters chicken tasty. Guinness was decent. Service friendly again.

This used to be our go to stop for food and drinks when in Burley. We made an impromptu stop this time, as just wanted some quick snacks and drinks for the kids. The staff acted as if we were bothering them, which appears to be a trend having read other recent reviews. However, I do sympathise when they seem to have a manager shouting and hollering at them from behind the bar. It must make the day quite stressful. When the attitude was questioned we had an apology with an excuse that it was busy, and they didnt have enough staff. There were about a dozen other patrons in the place and I saw 3 more staff behind the bar. I'm guessing there was also a chef, plus the manager, so not sure how this constitutes busy. It was lunch time, and hardly any options on the menu were available, so this obviously isn't being managed well either. We ordered food and drinks. The food came out and was eaten before we even had sight of a single drink. The food was alright, although some things stated on the menu were swapped out without even mentioning it, so guessing they were suffering with stock issues even on what they could serve. The kids were complaining about the drinks. 3 requests for the drinks and a trip to the bar to find them and still no sight, and just the same excuse of how busy they were. Again, 3 bar staff to do drinks and seemingly nobody at the bar ordering anything else... So not sure why the delay. Eventually when we gave up and felt we wouldn't be getting drinks I went to the bar to pay and as if by magic the drinks were all just being poured. Bear in mind we had already ordered food, received food and eaten food. So this must have been 30+ minutes after ordering the drinks. The staff looked shocked when I said I don't want them and would only settle the food bill and leave. Not sure what's going on under this new ownership / management, but it's not working. In contrast we tried another restaurant / bar close by this weekend and it was a lovely experience. Polite staff. Drinks out before food. Nothing could have been a problem for them. Will be frequenting other places in this area in future until the Queen's Head can somehow return to its former glory and service levels. But it has a long way to go.

Bit of a queue at the bar, but to be expected in nice weather. Picnic tables could do with some TLC.

Fantastic service, great food and beer

Great food and fantastic service provided

Amazing service and visit from start to finish. Food was exactly what we needed at the start of our day. Will definitely visit again when in the area

The supervisor Ellie was amazing, such lovely service and knowledge of the local area to help us on our travels. The food was lovely and my partner enjoyed her vegan option. Would definitely recommend to anyone else travelling through Burley. I felt reborn after my visit

OMG WOW! Not only was I blown away by the delicious food, but I was amazed by the quality of service and professionalism on display from all the staff. Prompt service with a smile. No complaints. Shall be returning.

The Green King, a fine dining establishment, transcendent of trends with timeless elegance. The Head Honcho, Ellie, proceeded to deliver our food when all of a sudden a tiger broke through the window and attacked, she proceeded to fight off the tiger knocking out several teeth and removing it from the premises, but then, thunder struck the building and she proceeded to absorb and displace the lightning saving our food in the process, but then, Jeremy Clarkson proceeded to crash his tractor into the pub, it was a joyous evening, one to never forget.

Excellent evening good food and atmosphere

Amazing service from Ellie and great tasting food!! Will definitely recommend and come back soon !

We love to visit this pub when staying in the village the food and welcome are fantastic sit out front and watch the world go by New Forest ponies always popping in for a chat good size car park but this does get very busy in high season

Excellent meal good service and friendly staff couldn't ask for more.

Really delicious breakfast and easy access into the new forest

Visiting for the day and stopped into the queens head for lunch, Jamie went out of his way to make sure we had a great visit. The beer and food were great too! Would recommend stopping by if you are in Burley

My partner and I came for a light breakfast, the service was absolutely top notch friendly and welcoming, food was great served in a timely manner as well as the coffee which was delicious. All round a lovely experience!

Great food and a lovely team running the pub. Recently added a wider range of ales too.

Loved the pie and very friendly staff 😀

The pub kindly accommodated a large group of us for dinner at the last minute and went out their way to make it a lovely evening! The service was fantastic with Jamie making us cocktails off menu and generally being a lovely host and all round nice guy 😊

We came across the Queens Head and thought we’d try it as we’re on holiday and it looks lovely from the outside. On top of that it’s dog friendly so was exactly what we were looking for. Upon arrival we were not welcomed at all by the girl on the bar. She was sat on her laptop and made it seem like a huge effort to get up to serve us. We said hello and in return she stared blankly back at us with no hello or at least a smile. We then asked for some drinks (4 adults) and she ID one of us. Being 27 he didn’t have any ID on him so she refused the sale. I’ve worked in hospitality since I was 15 so I know how important it is to ID people, however, if your going to ID someone, do not patronise them, do not be rude and don’t become short with everyone else. That being that we left feeling uncomfortable and unwelcome. I am utterly shocked that she thought it was acceptable to speak to customers like that. Working front of house, you’d expect her to try a bit harder.

Definitely one of the best Sunday lunches. The food was everything you could hope for from a pub. I was amazed that even though the place was packed, they somehow seem to have time to treat customers like they are the only people there. Top notch service and way better than I expected from a pub

Terrible experience with a member of staff, she was very dismissive of us two older ladies (although we were paying customers) & told us we could sit at the table we had sat at but we'd have to move if she got a booking. Couldn't make out why she couldn't have taken my name & booked the table for us. Gave menus to the other two tables but not us until I went to the bar to ask for it. Very upsetting experience & I wouldn't rush to go back. Plenty of other pubs in the New Forest with more pleasant staff.

More than welcoming to me, my housemate, and our dog! Brilliant food and host!!

This is the best pub in Burley! This pub serves amazing food and has the best atmosphere! Jamie greeted me as soon as I walked in and he had the best vibes. He was very uplifting and polite. Today I'm just chilling here with a cold drink watching the cars go through Burley. It's very relaxing and a great place to be. If you're passing through Burley or are staying in a motorhome, then you have overnight parking right next to the pub for only £15 a night! So you can treat yourself to a meal here and then kip right next door. Don't miss out, a visit here is a must!

Locals had warned me off this place as being grumpy but as I’d heard of a change of management I gave it a go. The staff were brilliant & nothing was too much trouble The food was also excellent for pub grub with a good choice of quality wines by the glass Excellent service with good food in an atmospheric pub. What’s not to like?

The place is overcrowded of kids old people on bikes and dogs , horses in the middle of the road blocking the trafic,evreyone is like obsessed to take selfy with the horses to tuch them even if are clear signs . Do not tuch horses ( they are not vaccinated and full of parasites.) . Food it's available only by booking in weekends . Not a lot of parking space . I recomand the icecream shop truly delicios i got coconut and pistacio .

The level of service was excellent, the staff were enthusiastic, attentive in ensuring everything was to the standard expected.

Visited for breakfast as part of a large group with a variety of dietary requirements. Jamie our server was very helpful and friendly and spend a good amount of time going through available options and making recommendations. The pub has recently changed management and restored their vast breakfast menu which is an extremely welcome addition to the area. All food was delicious and plentiful. Would recommend to all visiting the area as by far the best breakfast offering and service in the heart of Burley 😊

Had a great meal here and drinks on with a group of 6 of us. Very well looked after and no issues to speak of at all, standard pub grub was decent. We came back the second night with a group of about 25 of us (work trip) all in a very lively mood and wanting to have a few beers. This was clearly not the standard Thursday evening for this bar, but the manager and his team were great and kept the drinks come, and stayed open as late as they were legally able to as we was having such a great time. We all had an amazing evening, and these guys helped make it special.

Went there for the first time and had the starter - Garden Plot Medley plus lemonade. Great taste and would recommend. Great price. Went back again, booked online the table for 12pm but had to cancel because of the traffic. Re booked for 12.30pm. Duly turned up, had soup to start off with followed by a duo of chicken and a beef and ale pie. Lovely. Drank orange juice with lemonade.

Great welcome and fast, delicious food for our party of 24 x people. Landlady and Team were wonderfully helpful with every request. They just need more crockery and glasses! Be back next year.

It was our first time visiting the Queens Head. Lovely food, great menu. The staff were very friendly. The seating area was well spread out so didn't feel on top of one another. Definitely would recommend it.

Staff are polite and inviting. The starters were tasty and good value. They advertise freshly prepared food. I don't think so. Our main course came to the table far to quickly. The chicken was dry and overcooked and the steak and ale pie was dry and the meat gristly. A couple next to us both ordered a mixed grill. It only took 5 mins for this to arrive, they must be able to time travel if that was freshly prepared.

Lovely outside area to enjoy a great pint after a long walk in the forest great friendly staff we will visit again the new forest ponies are a great attraction plenty near by

Lovely food, atmosphere and amazing service. Had an issue ordering through the Greene King app (the pub doesn’t use the app anymore so order didn’t go through despite paying!) and Jane was very apologetic and helpful and gave us our drinks anyway. Lovely lady, very friendly and hard working and a real credit to the pub! :)

Short staffed as told by staff on the bar so was a 30 minute wait for for food. Beer was good gasses balanced and glasses clean but bar and fridge lights were off in the middle of lunch service. Signature burger was described on menu as hand pressed beef burger topped with slow roasted beef rib braised in Merlot and beef dripping gravy, marmite mayonnaise and barbers of Somerset cheddar. What I got was old salad garnish, left over beef topside from Sunday instead of braised soft short rib, mayonnaise without the marmite and bland slice cheese. I had the squid starter which was chewy and over cooked and was meant to come with charred lemon but came with an old dry lemon instead.

Food reheated. Food items missing and or unavailable. Read my full review from yesterday evenings bad experience.

We had a lovely roast dinner here with the family. Would recommend.

Lovely friendly service food was very good lots to choose on the menu lovely outside garden

There were no ales available when we visited, and my first choice off the menu was also missing. The chicken burger I chose, the chicken portion was very thin and the surrounding batter quite greasy. Chips were ok. The food ordered by others in our party looked better though. Once the mains had come, service slowed and we had to ask several times before getting a couple of waters.

Would recommend. Had a really good evening meal and dessert using 'The Supper Club' menu. All the food was prepared and presented very well. I ordered the mushroom and ale pie, and it was cooked perfectly. (I had this at a different venue about a year ago, and it was not done well). For dessert, I chose the bakewell tart. Good balance of tart and sweet with the raspberry coulis and ice cream. ALL of the staff were fantastic. We felt well tended to but not disturbed while enjoying our meals. The music was a good volume, and the restaurant area was clean and tidy. Interim manager Mackenzie was very helpful and happy to give advice about a future large family booking. Venue caters for vegans, vegetarians and dietary requirements. 5 Star.

Came here to say for a family meal as we were staying at a camp site near by staff were extremely friendly and the food was lovely when we next travel to the new forest we will definitely come back thank you for a top experience

The food is so delicious. The staff is a bit stiff here and there. But otherwise it was really nice. There was a large parking lot for cars. (Don't have to use this!) Behind the cafe there was a beautiful garden. Behind that garden was a public bicycle rack(s), which was handy!

Waited a while for someone to take us to a table but then service was quick. Unfortunately the worst steak I've ever had, so didn't stay for dessert

We was visiting from Suffolk and popped in while exploring the village, really lovely food great quality great location and lovely staff our server was a lovely lady who made us feel extremely welcome and interacted with my children amAzingly

The staff is very nice, the surfer at the bar charming, the meal is good.

Im a londoner/ grockle living in bournemouth for a year. I love the new forest i brought my friend who wanted 2 go to the witches coven. We parked at the pub and fell in love with the quaint and authentic atmosphere

Lovely atmosphere, family friendly, food just amazing. Beer battered cod and chips was 10/10. Highly recommended.

It was an average ... the main was luke warm. And not what was described in the menu, lamb shank.shepperds pie ..basically veg gravy with Mash on top and a lamb shank put on the top .. wasn't great . .

This was our first visit to the Queens Head and can thoroughly recommend. They were very accommodating with our booking of 9 people on a Sunday, and the food and service was excellent. Thank you for looking after us so well.

Nice beer garden to have quick pit stop

Very friendly welcome and relaxed atmosphere. Food was delicious and well priced. Attentive service from staff. Will visit again.

We visited the pub after a beautiful walk in the forest for some lunch. The service was quick and friendly with good choices of food and good value for money. Our food was absolutely delicious and the portion sizes were great. Will definitely be visiting again :)

We turned up soaking wet and made to feel very welcome. Lovely food and looked after by Lauren and the staff

Great staff and atmosphere, lovely garden area

We were served by Harry and a girl, both were very attentive and kind.

We spent a pleasant few hours here and enjoyed the food immensely. We were served by a lovely lady who recommended several dishes to us. The food was served very quickly and was lovely and hot. Deserts were delicious too. The whole area was spotlessly clean and felt very welcoming. This is not the first time we have eaten here and certainly won’t be the last. Well done Violetta and your team.

Lovely traditional pub in a nice village centre. Staff very friendly and accomadating. Food served fast and hot, good value for money, nice ambience, overall 5+ stars

What a lovely quaint little find in the village of Burley. Friendly staff and lovely food. Definately worth a visit and we will definitely be back

Charming pub, lovely garden, great staff. Didn’t get to eat, but wish we had.

Great pub. The robot on the phone was efficient if scary but it worked well. Staff were very welcoming. However, we are too old to be called 'mate' by a teenager. The food was cooked extremely well and the chef should be congratulated for doing such a good job with terrible ingredients. The buyer I suspect is vegan or at least vegetarian because they can never have eaten the rump steak. Tasty but very tough. There is no need for this, the butcher is not doing their job right. If Wetherspoons can serve great tasting tender steak so should a good pub chain like Chef & Brewer. The Mushroom side dish was chopped up instead of being whole and was covered in sauce which I expected to be served seperatley. The starter of squid was very good. The plates were all hot. I would go back.

Lovely old place very well maintained inside. Beer price is a shock for us from the north 😁 Staff very friendly You can't eat in the very large and very suitable bar area for some reason, so we couldn't eat there which was a shame.

I really like this pub, very traditional inside and dog friendly. I had a rather excellent steak and ale pie 🥧 😋

Didn't eat here, tho the food looked good from afar. Pub was clean, friendly staff, good music. Recommended

Fantastic location in the heart of the new forest. The food was good value and not too expensive but it wasn’t anything special. Unfortunately the pub appeared to be understaffed and we waited a long time for our order to be taken and arrive.

Spot on. Right in the new forest, beer garden is great

Only stopped for a drink on way home but have had food before and was very good

Went with some friends on a walking holiday, food good, nice big pie, and fairly quick. fairly pricey, and not allowed food outside even though a nice evening. On second visit we went for a drink, just after 10.30,staff chatting in corner saying they were just about to call last orders, even though it say 11 on line, they reluctantly served us, hence only 3 stars!

Good food, friendly staff, recommended.

Tried it for lunch but unfortunately it wasn't great, the crispy calamari wasn't crispy, some what soggy and non inspiring. The ciabatta sandwich was dry, very plain and boring. I actually had to use the mayo from the soggy calamari to actually make it not dry. The service was ok, but it seemed like they were understaffed, and it was all very frantic. We nearly walked out because it took a decent amount of time to be offered a drink. You can't eat outside either, which I don't understand at all. In my eyes the pub is missing out on a huge selling point, especially now we have some hot days here and there. For what you pay the standard of food is not great and even before we got our food we both looked eachother with regards to the frantic service and said "are you thinking what I'm thinking" and both said after that "this is not going to be a good experience" so much potential but unfortunately missing the mark by a long shot.