Based on 1.844 opinions finded in 1 websites
Based on 1.844 opinions finded in 1 websites
Nº 4452 in 7028 in City of London, Westminster
Opinions
This would be a great place but it is very dirty...we couldn't find a clean table and they do not care.
francesco grifoni . 2024-12-30
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Ideal place to relax, eating an excellent carrot cake. Plus the whole team is super welcoming and kind
Giulia Mastrogiovanni . 2024-12-26
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Terrible food, terrible service, and I can smell the urine from the bathroom at my table. Give it a wide berth.
Alex Shepherd . 2024-12-15
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"Can I have some more milk? This one's got some crap in it"
Oliver Shepherd . 2024-12-15
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Very nice place surrounded by the greenery of Regent's Park. Convenient for a stop after walking a lot in the immense park. Good prices, excellent service.
Frankino 36 . 2024-12-15
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Great to stop after a walk in the park. Pizza alright.
Kat Weber . 2024-12-06
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Amazing place quiet and not crowded It would have been nice if they heated the bun but the cashier refused said he cannot heat it Coffee was delicious Lunch menu lookes amazing i will come back to try it
Food Expertq8 . 2024-12-04
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The cake was delicious and the atmosphere was friendly but I must shout out to the manager who served us as he was friendly polite and interested in our day. He made our walk around the park much more enjoyable by being so courteous. Thank you 😊
Sandra Dodd . 2024-11-22
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The waiter(looks parttime job) boy came to clear the table when we were still eating. And some food was still on our plates!! He could find other empty tables to clear. We were so pissed off. When my friend nicely told him 'just better to wait till oeople leaving the table', he looked fedding up, and didn't even make an apology. How horrible that attitude was!!! We spent 30pounds for the lunch, then tried to get kicked out. Food taste was okay. Not special. And bar staff was friendly. On the boy ruined our lunch time and redt of the sunny sunday. Thanks!!!! Female toilet was wet wlood.
Yasko H . 2024-11-18
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We really enjoyed this place in the morning. Quiet, very cute interior. Contrary to some opinions, the staff was very pleasant and responsive and did not hesitate to come and see us regarding the order, in particular any bugs that could have arisen due to the QR Code purchase which seems very practical especially for the shy! 🤭 Whether it was the chocolate, the ENGLISH breakfast or the pancakes, the quantities were more than reasonable and delicious.
Caroline PONS . 2024-11-15
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Wouldn't let us use the toilets
Darian Thomson . 2024-11-08
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A dish with cauliflower and semi-raw eggplants… and cold. Rare excellent pizza But the girl who carried the dishes sucking her thumb was strange too... in general half dirty I wouldn't go back 😂
javiera gallardo . 2024-11-08
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Ordered passion fruit iced matcha. They dumped a carton of Rubicon and mixed it up with raw matcha powder and a pump of syrup which was truly revolting. Gone through customer support twice now with no luck to get this refunded.
Emma E . 2024-11-05
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Solid snack option in Regents park.
Alex . 2024-11-04
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Website claims it's open till 8pm - paid for my food, sat down around 5pm then 15 minutes later was kicked out, 'because of winter time'. They should have updated this basic information online, and also let customers know before they take their seat!! Ended up not having time to finish my food at all.
Richard Law . 2024-11-03
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Come here at least twice a week for a coffee and enjoy it all EXCEPT the men's toilets....allways gross! Otherwise would give a 4 Star
Alan Dobbs . 2024-11-01
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I just wanna tell that Asia girl probably Indian do some training on how to make latte or coffee in general, no effort, no patience, no manners I will never order coffee again if she was there
hajar mamoun . 2024-10-29
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Nice place to be in the sunshine , ha ha ha!
D' ARTICULATE . 2024-10-28
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It's a shame I didn't read any reviews before... The coffee shop is in a great location to take a break and the coffee is very good. But the organization couldn't be worse. You order your drinks and get a number. You are not asked whether you want to consume the drinks to take away or on site. The distinction is obviously accidental. The hot drinks are then prepared and you wait at the counter with the other customers. However, the numbers are not called there but the drinks are announced. If you order several drinks, they will not be served at the same time and the numbers will unfortunately be assigned multiple times. It couldn't be worse. Better drink your coffee somewhere else...
Kathrin Leier . 2024-10-28
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Arshdeep and Abaram are the sweetest. The service was bestttt
Ishika Agrawal . 2024-10-27
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Arshdeep and Abaram are the sweetest ✨ Loved the food and the service :) would love to visit again!
Poulami Saha . 2024-10-27
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Popped in for a hot chocolate and we were served by the Loveliest person, thank you Freya!
Leah Drake . 2024-10-26
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I love this place. It is accessible, the food is delicious and the service is friendly. The toilet facilities are good with a good disabled toilet. There is lots of seating inside and outside. And, it is in the park, so you drive in, park and everything is there. My mum is frail and cannot walk far, with her blue badge parking is free and we can have a day out with ease. The café makes it perfect.
Camilla Mumford . 2024-10-25
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A great place to take a break or have a meal after a walk in the park.
Nidal Majdalani - Travelling Lebanon . 2024-10-20
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Very helpful staff. Excellent breakfast place in the park. Coffee is very good
Cedric Brandt . 2024-10-12
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Terribly slow and chaotic coffee service. Most times i end up here they mess up the order.
J F . 2024-10-12
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Fabulous quality food at a fair price for the location too. Friendly staff and a great setting too.
Mathieu Waterfall . 2024-10-09
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Regent's Bar & Kitchen, nestled in Regent's Park, offers a relaxed dining experience with a menu that caters to a variety of tastes. Known for its wood-fired pizzas, fresh sandwiches, and delicious cakes, the venue also has a spacious outdoor terrace, ideal for enjoying meals on sunny days. While the atmosphere is laid-back and family-friendly, some visitors have commented on occasional slow service during peak times. Overall, it's a pleasant spot for casual dining or grabbing a coffee after exploring the park's scenic beauty
Gabriele D'Onufrio . 2024-10-07
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Very good service and surprisingly outstanding pizza dough. One of the best in London
KJ M . 2024-10-05
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Good assortment of sweets and cakes, good stop in the park.
Pierino P. . 2024-10-05
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Very nice cafe with lots of tables inside and outside. Their cakes look really nice. So nice to have a nice cafe like this in the middle of the park. They do meals as well.
Oo L . 2024-10-04
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A great place to eat a well made pizza.
Susan Merriman . 2024-10-04
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Nice little restaurant, breakfast was a 10/10, exactly our taste. Gladly again
Thorben Z. . 2024-10-02
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Nice coffee and cake. Discount for cyclists (thank you!) and even charged my friend's phone. Nice bunch
Robert Johnson . 2024-09-29
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We came as students in a school trip and they were so hospitable and kind. THE BEST SERVICE EVERRRRR!!!
Sukhveen Khaneja . 2024-09-26
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Stick to a coffee and cake. You'll be waiting around all day for substandard and overpriced food served with a cheeky attitude otherwise.
Graeme Miller . 2024-09-18
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Hi i visted today to broadwalk cafe there was the girl name jasmine she was really over the moon she was really polite in nature and her behavior was veryyyy nice u guys are lucky to have a employer’ like her i will visit again 💗
Shyna . 2024-09-18
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I walked into this coffee shop with my wife on Friday 13th September PM, for a coffee. My wife was in the queue to be told if paying by card to move to the queue were they accepted card payment which she done so to be told the 2nd the same thing. A staff member a petite indian girl was chatting away in her own native language to her other colleague while making coffee for another customer and she turned around saw that my wife was waiting for 10 minutes to be served then she turned around ignored my wife and proceeded to chat to her colleague without a kind gesture of acknowledgement. I could see from afar what was going on until I approached the counter she made a attempt to serve my wife only because I told her that her customer service skills were poor and uncivilised. Never again will we visit the eatry, it was a utter embarrassment, rude costumer service behaviour and disorganised.
Jose Castanheira . 2024-09-16
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If you're considering stopping by Benugo in Regent's Park, do yourself a favor and avoid it entirely. I visited on what seemed like a quiet day, expecting a simple, straightforward experience. My order? Nothing more than a mocha, a cappuccino, and a piece of cake. What I got was a disaster from start to finish. Firstly, the baristas were more interested in chatting among themselves than doing their jobs. I had to ask three different people for a fork, only to be lazily pointed to a location *without* any forks. Eventually, I managed to find one, only for it to be filthy. The female supervisor seemed to be the only person with a shred of competence, but even her efforts couldn’t salvage this mess. When I took the drinks outside, I was met with what can only be described as utter garbage. The mocha was indistinguishable from dishwater, and the cappuccino? It might as well have been milk froth pretending to be coffee—no flavor, no quality, no care. Annoyed, I returned the drinks—something I almost never do—explaining to a male barista just how horrendous they were. He remade them, and while the cappuccino was passable, the "mocha" still failed miserably, tasting like a weak coffee with barely any chocolate. To top it off, the young female baristas had the audacity to talk about me in their first language, clearly in a derogatory way. This kind of unprofessionalism is unacceptable in any establishment, especially one that charges what Benugo does. This place is busy *solely* because of its prime location in Regent's Park, but don't be fooled. The service is atrocious, the drinks are substandard, and the staff is disrespectful. I only refrained from going back in to complain again because I didn't want to ruin my entire day. But honestly? Save yourself the frustration and take your money elsewhere. Benugo can’t even get the basics right. I would appreciate speaking with someone about the experience. The two younger baristas should be reprimanded. Time of visit: 4pm, Friday 13 September 2024.
Shaun Hodge . 2024-09-13
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Great kitchen. the food is very successful. I had fish and chips. I recommend it. you will love it. not oily and just the right consistency. especially an italian gentleman runs the place and he is incredibly polite and helpful. definitely go here. also if you go for the theater you will get a discount. great place.
Che Abana . 2024-09-11
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Poor experience. Placed our order online using the QR on the table. Waiter brought the food but no cutlery and didn't tell us that there was sauce etc available on a table at the far end of the restaurant. Only noticed that on my way to the toilet once we'd finished our meals. I had also ordered tea and coffee but after 10 minutes of our food arriving there was no sign of that, so I asked the waiter where our drinks were. We'd just had a 2 hour journey to get there and needed to eat and drink before the show in the Open Air Theatre. He told me to "ask them" and nodded towards the staff behind the till. Then he said he'd ask them. Another 10 minutes and still no drinks so I left my food and went to the till. Showed the girl my receipt to prove I'd ordered drinks but instead of bringing them over to our table, I had to wait there while she made the drinks and put them on a tray. Meanwhile my food was going cold. No apology given and I felt the staff were very dismissive. The food itself was average. Certainly not very filling for what we paid. Overall very disappointing considering I paid nearly £40!
Kay Workman . 2024-09-04
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Genuinely one of the worst coffees I've had in my life. The staff don't appear to have had any training, expensive and bad.
T C . 2024-09-02
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They brought us the wrong drinks and said thank you. Brought us the wrong food and then asked us to leave as they were closing at 19:45 😂 don’t really recommend
John Hailstone . 2024-08-29
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aside from the most RIDICULOUSLY priced iced latte, £5.50, it islovely outdoor space especially in warm weather and friendly staff too
Imogen Munro . 2024-08-28
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I love this cafe as a great meeting spot for friends from all over or just outside London. Got lots of seating inside and out of the attractively designed building, so you can easily find a seat to grab coffee or some food and have a chat before going on a walk round the park. Decent selection of soft drinks, too.
Ruby Hoare . 2024-08-26
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Quick break with coffee and cake - coffee really good, great milk foam for Latte and Cappuccino and Mokka! But the making takes time and results in queuing and confusion on orders. No drama but maybe room for improvement
Peter Wastl . 2024-08-25
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My mother has stomach issues and needs bland food. The extremely helpful staff handled a special request and made the whole meal wonderful. You can tell the staff likes each other and works well together. Great place, great fish and chips!!!!
Alan Wright . 2024-08-21
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Nice place especially when no crowded at outside.
Daemin Ko . 2024-08-18
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Good thin & crispy pizzas. Most importantly, a beautiful & vibrant setting.
Raoul . 2024-08-14
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Really poor service. Requested matcha and none available and then ordered ice latte (which comes with whipped cream). It was delivered without cream and when we asked about that , they responded that we charged you 50p less. We offered to pay the 50p and then she said we don’t have cream! Cake we purchased was also not fresh. Really poor quality and experience, avoid this place!!!
Vance Vella . 2024-08-12
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A beautiful café in the middle of the garden and they have many choices of drinks, coffee, soft drinks, sweets, cake, and many dishes.
Hussain Alwesaibi . 2024-08-08
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The chicken in the cessar salad was awful and it stank, the burger patty was burnt, the bathroom was dirty and stinky and they did not serve the food at the same time (the salad was served 15 minutes after the first dish).
Slawek Zak . 2024-08-08
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Pretty standard food. Service is pretty standard too. Setting is amazing. Gets pretty busy
Luke Martin . 2024-08-06
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Recently visited there,great experience especially with a guy there named arsh.
Amanpreet Singh . 2024-08-03
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Went to Marylebone great coffee ice cream and great vibes, the guy in the food truck wearing a black hoodie was so nice, super accommodating, definitely on the better side of service I’ve seen in London so far. Well Done! Keep it up! Will definitely come back soon!
Make Your Shots . 2024-08-02
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Hi, I would like to share and aware people who like this caffe: be very very careful, thief operate in this caffe. I have been robbed last Sunday, in front of 3 of us who sat by the table enjoying food, drink and whether female thief approach us and under demanding money she still phone. While I have reported this issue to member of staff and manager I haven't received any kind of help.
Petro Zvarics . 2024-08-01
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It was an incredible experience and food was so delicious. Arshdeep Singh was so polite and friendly nature and he served us food in very well mannered. Atmosphere was so amazing of restaurant.
Jaspreet Kaur . 2024-07-30
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It was good experience with family Mr. Arshpreet Singh attended very well and all were nice n pleasing thank you
Divya Bansal . 2024-07-30
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It was an incredible experience and food was so delicious and Arshdeep Singh was so polite and friendly nature and he served us food in very well manner their atmosphere was also amazing.
Gurchetan Cheema . 2024-07-30
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I just visited this amazing restaurant at I loved the food as well as the service was superb all the staff was friendly and very nice I’ll suggest all to once have a visit here
Ashu Dubey . 2024-07-30
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Top service and great atmosphere from Zafar and team. Zafar goes above and beyond to make customers feel welcome. 👍🏽
Nikos P . 2024-07-30
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Everything was so good. Food was so much delicious.Thank you so much to make my special day more memorable. I would be glad to visit on every special occasion. Lot's of love.... Arshdeep
Jashanpreet Singh . 2024-07-29
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Recently visited this place, Overall i had an Amazing experience, Everything was great the food was delicious the atmosphere specially the staff they are so polite specially that boy Arshdeep singh he was so polite to us.
Baltej Singh . 2024-07-29
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The inside of Regent's Garden is beautiful and their coffee is very good
Alaa GH . 2024-07-26
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Absolutely useless place so many waiters & waitresses standing around doing nothing chatting to each other. I put an order through the waitress forgot to put it through we wasted an hour in this place for nothing. My kids were hungry & disappointed. We ended up in another cafe which had far better service.
Ranjeeta Kaur . 2024-07-26
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Great service arshdeep singh .. well done. He was very nice to us and working so hard man.
Aman Bhullar . 2024-07-24
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The service & Atmosphere were very good and the pizza was ok
biplob Hosen . 2024-07-23
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This place has become my regular, lovely staff and amazing food.
Kayleigh . 2024-07-23
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의도적으로 거스름돈도안주고,, 메뉴도 하나 덜 주고 자꾸 테이블을치우고 남자서버직원이 장히 불쾌하네요 The male server employee doesn't even change when paying. I said I would pay in cash, but he said okay and just gave me the bill. He said he didn't give me change. I missed the menu and asked him to bring me home. Maybe because it's lunchtime, he keeps trying to clear the table. The male employee does all this, so I feel very uncomfortable throughout the meal
Hyosun Lee . 2024-07-23
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Worst service. Employees had a bad attitude. Very unprofessional even though there was a manager with them. A good places ruined by unskilled staff.
S K . 2024-07-22
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Breakfast Poor quality food lack ingredients listed in their menu tasted bad . and waited 30min waiters just looking while food staying at the counter under staff .mixing consumers orders .3 chefs(cooks) just looking at clients laughing doing nothing. Not even letting know the waiters food it's ready to serve to costumer s .bad management Don't waste money and time .
m g . 2024-07-22
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Food ok. Toilets unsanitary with no soap
Andrew Hone . 2024-07-18
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Very slow & not very friendly service just picking up items from chiller.
P Wallington . 2024-07-16
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Coffee and cake are tasty but the place a little bit unorganized. No room to sit down because random people are using the seats for hanging on their phone (they aren't customers just people from the park). The idea of cake station is lovely but messy and not very hygienic when everyone can touch the cakes, some plates were left dirty there. Without asking if I want to eat/drink in please don't give me paper cup if you see me with a plate in my hand. Plus coffee in cup should serve on the saucer. Pigeons are free roaming on the outdoor tables. Loved the flowers and trees. The toilet area stinks and is very messy/dirty.
Dora “Lahara” Makoviczki . 2024-07-13
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Convenience trap. All they have going for them is location. A simple pizza took over 35 mins to arrive (at a non busy time) and we had to go chasing for it. I’d say it’s understaffed but the staff doesn’t seem to care much
Douglas Asamoah . 2024-07-13
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Benugos is always yummy with delicious sandwiches, cakes and coffee made with organic milk.
The_Lady_K London . 2024-07-03
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The food was very good. I recommend the fish and chips
Michal Gumbír . 2024-07-02
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Beautiful, but it seems you have nothing else. If you want to have lunch in the garden, the atmosphere is beautiful and depends on the weather condition
ثامر بن محمد . 2024-06-30
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Terrible service. Burnt myself due to their incompetence. Blonde lady at the front with short hair and tattoos, was repugnant and entirely dismissive when I pointed out that I'd requested hot milk in an Americano. She then proceeded to make it seem as if I was asking the world of her, and put room temperature oat milk in. Neither the requested temperature nor requested type of milk. Couldn't get it right at the first nor second time of asking. Despicable
Prinesh Govender . 2024-06-28
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A very beautiful place, and their coffee and cake are delicious. I enjoyed sitting there
Moon . 2024-06-26
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Exceptional experience. We got to try the new menu preview, mouthwatering fresh ingredients and perfectly cooked steak on flatbread. Service was great!
Nathan Platt . 2024-06-25
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It's a good choice to eat their mushroom cheese pizza during non-weekends.
Wang vetch . 2024-06-25
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Expensive, very expensive and the quality of the food is just bad, only the place is nice
zz . 2024-06-24
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I think this was the smallest salad I have ever gotten from a restaurant and it cost me 15£
Amber Glaab . 2024-06-19
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I went with my family yesterday, 2 young kids, my husband and my brother They have high chairs and their selection of pizzas were quite good We had a Diavola, Margarita and Serrano pizzas, we also had a side rocket salad and a side of skin on fries. My family enjoyed all the food and we left satisfied with the portions and the flavours
Teresa Lopez . 2024-06-18
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Amazing foods, we experienced the best service, vibes, and special menu that general manager offered us. We had the best flat bread dish with nicely cooked gourmet beef steak topping and special sauce !! Absolutely recommend this place to visit while you are walking around queens’s garden ! Staff are so genuine and kind, made my visit so special from Australia !
HAYAN KIM . 2024-06-14
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Having strolled through the rose garden and passed the cascading waterfall in perhaps the most beautiful part of one of the best parks in London, you may be looking for a nice cold pint, glass of wine or a tasty pizza. This little gem is definitely the place to go. There's a big outside seating area to soak up some sunshine and the place is normally buzzing.
lewis evans . 2024-06-10
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Excellent burger and chips, friendly staff,quick service even when busy.
Paula A . 2024-06-10
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Absolute shambles. Wi-Fi did not work. I ordered with the table QR code, my plate was served without knife or fork. When I asked the waiter for my cutlery, he told me to get up and go and get it myself ( my three year old son was napping on me). The food was overpriced and the aubergine in the cauliflower salad were awful. The staff was neither smiley nor welcoming, by the way!
Ines Bretzel . 2024-06-07
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Staff are so polite. Abraham is very help he helped to get band aid when my hand is Bleeding. He is so helpful and generous. Thank you
ABDUL NABEEL . 2024-06-07
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Like any other park restaurant, the main menu is brunch in the morning, followed by burgers, pizza, and fish and chips. Soft drinks and sandwiches You take out what you want to eat from the refrigerated display, tell the counter your seat number, order along with soft drinks (coffee, etc.) and food, and pay in advance. There are plenty of outdoor seats and plenty of indoor seating, so even when there are a lot of people, you won't run out of seats. However, since each pizza menu item is baked one by one in an oven, there is a significant backlog of orders. But the pizza menu is as delicious as the sincerity. I think the biggest drawback of the store is the bathroom. The nearby park restrooms (Euro) are located a bit far away, so they are always crowded and cleaning cannot keep up with the speed of use. We recommend using other paid restrooms in the park.
jun ryoo . 2024-06-05
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Honestly what happened to this place ? Who took it over ? Every time I go it’s getting worse and worse but today ….. please see what I got for 17£! I tried to get the managers attention, she came took the food and never came back …. So I went to chase her while she was bossing everyone around - no one had a clue what they were doing …. Then other staff told me to speak to the other manager who I told him what happened and explained about the fish & chips that arrived it just wasn’t edible and that I got iced coffee in a small glass - he tried to persuade me if I eat In I get a coffee in a glass! Well no first of all my order was on the outside tables In the garden and I have been coming to this place for 8 years and I have never gotten an iced coffee in a glass… without a straw like come on… I’m still trying to work out if this plate was all ready from the other day ? How can the peas be so dry, fish in two pieces, dry lemon and left overs of fries ?
Clara L. . 2024-06-03
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Food and the pastry is what you would expect from anyplace, dont expect much of the coffee either as the baristas dont know what they are serving Service is quite terrible, prepare for an hour wait for any food or drink to arrive But the atmosphere is just right to grab a pint with friends and this place is just about it
Bartu Durmaz . 2024-06-02
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Pretty mass production. The food and drink distribution is pure chaos. The whole place is dingy. This can easily be done better with one or two people on the cleaning staff. No recommendation.
Jochen P . 2024-06-01
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Staff serving coffee haven’t got a clue what they are doing.. literally churning out coffees without thought. I was waiting for 15 mins and they didn’t even know I had an order outstanding despite telling them multiple times
Arjun S . 2024-06-01
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Great service by Subhan, helpful and professional
noreply . 2024-05-31
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Been here to get some drinks. Extremely pricey, atmosphere is not fantastic and the staff is extremely unfriendly and disinterested. I wouldn't go here again
Rick Meijer . 2024-05-31
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Great atmosphere and the food was cooked to the perfect temperature. Enjoyed the meal and vibe of the restaurant/bar. The gentleman (Subhan) who served me was professional, friendly and kind. Will visit again soon.
Usman Virk . 2024-05-31
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Avoid this place if possible. We were so disappointed to find the chaos and disorganisation in this cafe. The beautiful park showcases london in all its glory, and unfortunately, this cafe demonstrates a lack of customer service and professionalism. After queuing on a hot busy day, I was told multiple drinks were not available to order from the kiosk I had ordered from, then was told drinks were sold out. I changed my order to my 3rd choice of drinks to quite literally take whatever was left. To asked for a receipt and was told the printer was broken. I joined the already large queue and after 20 mins became irate. I could see multiple bottles of drinks all left out on the counter on a hot sunny day of about 23C outside. I then went over to the food side to try get drinks there and was handed 2 glasses of rose after waiting for 35 minutes. Thank goodness for the benches outside that we could get out of the chaos. Next time - would recommend bringing your own picnic!
Róisín Ní Chúlacháin . 2024-05-28
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Was horrible. I was waiting for a pint for more than 30 minutes. Never more I'm going to buy something there.
Claudio Verano Matuz . 2024-05-28
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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