Based on 14.733 opinions finded in 1 websites
Based on 14.733 opinions finded in 1 websites
Nº 1746 in 2408 in Camden
Opinions
An IMMENSE hotel, I think it has more than 1500 rooms (🙀), in a strategic position next to the British Museum. Metro station a few hundred meters away. Minimal but clean rooms, shame about the curtains that don't completely darken the window. Both continental and English breakfast, buffet at a cost of £15, not cheap but convenient for English standards.
Alfredo Camaiti . 2025-01-26
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I was worried after reading the reviews, but it turned out to be a good hotel. The rooms are well appointed. Perhaps because the plan included breakfast, I was able to eat deliciously. Too bad there are no vegetables. Conveniently located near Russell Square Station and the British Museum. There are many cafes around that you can enjoy. Difficult to control shower temperature and low water pressure. A lot of hot water comes out. There are not many electrical outlets.
みかん、と&みーあ . 2024-12-30
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Every year we stay in the hotel because we walk down to the square, from Heathrow directly by metro to 200 m from the hotel, breakfast and more than phenomenal and clean rooms.
Irena635 Markovic . 2024-12-30
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The hotel is clean, the breakfast is ok, the location is great. Walking distance to Oxford street.
Tulin Hamutcu . 2024-12-30
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The hotel is located in an excellent position, close to supermarkets and the metro, internally it is quite well looked after while the exterior leaves a lot to be desired. The staff is very polite and kind, always available in case of need. The breakfast is international and well-stocked with a large room in which to eat it. The subject of this review focuses on the room: the view from the window (which can only be opened with a bottom-hung window) overlooks a neglected and unwelcoming internal courtyard (it looks like the seaside courtyard outside), in the wardrobe there were 4 hangers for 2 people, a little small in my opinion, there are no suitcase racks and electrical sockets near the bedside tables, the bed is quite comfortable but with 2 uncomfortable pillows, when making the bed the idea of storing the t-shirt was not taken into consideration folded under the pillow but to leave it rolled up on the made bed. There is no bidet in the bathroom. The room is also equipped with TV, Wi-Fi, kettle and various towels (which are replaced in the event of a prolonged stay). Not good value for money.
Glauco . 2024-12-30
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This hotel is amazing very very clean right in the center of London transport metro bus nearby Attentive staff I recommend++++
Patricia Labrude . 2024-12-29
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Hotel very well located for visiting London and not excessively expensive.
ROBERTO ALVAREZ . 2024-12-29
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Superb hotel, we stayed here for 6 days and we felt at home there. The staff was very welcoming, the places are very clean (rooms are cleaned every day, and towels also changed). The breakfast was perfect, a large, plentiful buffet with plenty of choice for all tastes!
Alicia Dubray . 2024-12-29
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Great for getting around London
Claudio Belegni . 2024-12-28
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Staying here leaves you close to the important places. In addition, you have stations and transportation stops one block away. I would stay here again
CINTHYA MIJANGOS . 2024-12-28
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In a very central location, it was easy to get everywhere by walking and transport. Although it has been built for a long time, it has been cleaned very cleanly and exceeded expectations. Someone came to clean every day and the bathroom was extra clean. The only drawback is that there is only one electrical plug. There are three restaurants downstairs where you can have a drink and chat in the evening. There are cafes, restaurants, and convenience stores in the surrounding area, and there is also a convenience store at the front desk of the hotel. I will choose it next time.
Graceby ZZQ . 2024-12-27
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Excellent location. Simple but comfortable facilities. Good breakfast.
Bruna Carlucci . 2024-12-27
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We booked a triple room for three people, and there was an extra bed. The service staff was very good and gave us an extra bed.
Jiyue Li . 2024-12-27
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It's cold inside the room because of the window unfortunately
NONO . 2024-12-26
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Unfriendly staff, bad service! Very noisy hotel, deluxe double room can be described as a standard room.
Robbert Bareman . 2024-12-26
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Convenient for going to the British Museum. Conveniently located near Euston Station, with restaurants and convenience stores. There is a bathtub, but the drawback is that the height of the shower cannot be changed.
yoshi o (tiyon) . 2024-12-26
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Very big hotel! Perfect location for metro, St Pancras international train station. Good restaurants nearby. Good beds, nice shower. Asking for a quiet room helps. Doing! We slept wonderfully. Breakfast good. Breakfast room very large and uncomfortable. Excellent price-quality ratio. Not really a nice hotel, but given the price and location a good choice. Take your time for the elevators because they are busy.
Esther van Mil . 2024-12-01
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Modern but very noisy room overlooking a courtyard and a bar. Sound insulation clearly needs to be reviewed if you don't want to live with neighbors and street noise... Relatively well located and well served by transport. Fairly good value for money considering the “London market”
Ophélie Oport . 2024-12-01
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All family rooms have carpet, it smells and doesn’t look clean. It was so disappointing for us, they were understandable and refunded our money and we changed place. The staff were kind, helpful and understood our request.
Arthur Rocco . 2024-11-01
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Pro: Excellent location. Super access to all forms of transportation, many cafes, restaurants and shopping near by. Rooms were clean. Great price but you get what you paid for. Con: We had two rooms for 5 days, each only serviced/cleaned one time. Twice the house keeping staff said they were sorry they just ran out of time. Twice we ran out of toilet paper. Once I took it from a housekeeping cart myself the second time it took the front desk 40 minutes to bring one up. Smoking section is right in front of the hotel. It will be the first thing you smell when you approach or leave. Rooms are very warm, but the windows crack open which helps. The room that faces the street is noisy so if this a problem for you ask the front desk for a different location. Door paneling (lipstick on a pig) on the room door is peeling off. Budget mattresses, not the best or worse. It’s a very transactional hotel, if saving $ is your big thing this hotel works, for us, we will spend the extra money to stay elsewhere.
EDNA CHAVEZ . 2024-10-31
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We were here for 5 days. The staff is super friendly and accommodating. The breakfast was simply amazing, really typically English. The room was clean and the beds were comfortable.
jacqueline czaja . 2024-10-31
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I have just left that hotel and it is the worst hotel and you disappointed the one I have been to in my life, I have never had to leave an accommodation like I had to do with this one, when we arrived they gave us the room and on the way the hallways smelled very bad, once we got to the room it was all dirty, dust everywhere, bad smell inside it, we had to ask for towels because they didn't change them, my brother had an asthma attack due to the dust and dirt that was there We had to stop for emergencies until we decided to leave the hotel before the day of departure, it is generally horrible, my experience is disappointing, I do not recommend it…. It has only two good things, the location to visit London and Iván, a security man who helped me make all the arrangements because not even the reception manager knew how to speak Spanish, only English, the situation there is disappointing…….
Leandro Prieto . 2024-10-31
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Hotel is perfectly located. You're fast everywhere. Room small and bathroom even smaller. Bathroom door cannot be locked. And when it's closed you really have to pull to get it open. Furthermore, it is very noisy and employees are busy in the hallway very early. Breakfast is real English and the employees are super friendly.
petra de leeuw . 2024-10-31
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The beds were very comfortable, and the room was spotlessly clean. Staff friendly.
Gemma Swallow . 2024-10-30
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This is the worst hotel I’ve stayed in London. Been to London for more than 5 times, by far this is the worst hotel. Somemore it’s my family’s first time to London. Asked us to come back to hotel at 2pm to check in but after more than 20 minutes wait at the queue the staff told us the room is not ready?? That the housekeeper not clean the room yet. That’s ridiculous. And the 20 minutes queue, we’ve been waiting at the line that was served by a new staff and the customer before us have some card problem or something and it takes like forever. Other customer that came after us have already gotten their room key and left and we are still there waiting. The system should change. You should put only one queue line like bank, so that first come first serve instead of like us waiting for more than 20 minutes and in the end told us the room is not ready. That’s absurd. But the staff (can’t remember her name, I think it’s Mir or something) she is very attentive and quick to solve problem. She knows we are very frustrated and quickly gave us a room. We are very thankful for that. But otherwise, no, this hotel is not worth to stay. It’s just the location where it is near to St Pancras station.
Evangeline Gabriella Katerina . 2024-10-30
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Hotel was a bit too big for my taste. But the staff was very friendly and the rooms were clean. View is not the best with a view of the inner courtyard. Find something complicated.
MrsMarina2504 . 2024-10-30
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Nice giant hotel close to everything and the best near the British Museum
Gustavo Muniz . 2024-10-30
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This hotel is a factory and handles a lot of people. The big downside comes from the noise and the almost non-existent soundproofing. Between the street, the interior courtyard and the terrace of the London Pub, the slamming of the doors because of the sliding arms and the people talking loudly in the corridors, it quickly becomes hell. However, the rooms are spacious and clean. The mattresses are quite soft, so it's okay or not. The breakfast buffet is OK. Thanks to PRAVALIKA for its efficiency and professionalism. Finally, the hotel is very well located and quite close to Saint Pancras and Euston stations, and to metro and bus lines. Finally, the only negative point remains the noise.
Got de Cours . 2024-10-30
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Don't really appreciate housekeeping yelling outside the room as if on the phone but talking to a deaf person at 8am. Then knocking multiple times on the door to see if we have vacated the room yet. all before 830am.
helen hughes . 2024-10-30
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Never stayed such a noisy hotel like this. The window was not soundproof at all. The toilet was out of service and the water was running all night. Won’t choose it again.
Pires Yin . 2024-10-30
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Hotel with comfortable rooms. Excellent breakfast, with a great variety of food, sweet and savory. Excellent location, close to the Russell Square Tube entrance and close to the British Museum.
Maria Di Blasio . 2024-10-29
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Not 5 stars the insulation is not the best (window) the outside noise even closed no difference.
J-Sam Bless . 2024-10-29
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The hotel is located in a central area. You can access tourist attractions by walking. There is a bus and metro stop next to the hotel. There are many options near the hotel where you can eat and get something for breakfast.
Mustafa YEGEN . 2024-10-29
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Hotel in the city center, close to 3 minutes from a subway station - Russel's square, Piccadilly line with which you can quickly reach all the famous sites in London. The hotel is renovated, clean and tidy without air conditioning but there is heating.
אורי בן יעקב . 2024-10-29
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It was a lovely hotel experience, with excellent service. I would add 5 stars if there was Netflix on the TV and the outside wasn't so noisy.
Dan . 2024-10-28
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Ideal location close to Saint Pancrace station, the metro and the city center. We really appreciated the welcome, the impeccable cleanliness, the very comfortable bedding. The buffet breakfast is varied and excellent. For other meals, there are many restaurants nearby. We recommend this hotel without any reservation.
Marie JADIS . 2024-10-27
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Very conveniently location, rooms are nice and clean. It's a very big hotel with many rooms (quite impressive) but sound insulation isn't great. Windows don't block much sound of the outside and it can get rowdy at times. There also doesn't seem to be any air con/heating so I suspect it would get quite hot and stuffy in the summer 🤔. The weather was cool during our visit so it was fine, but if you chose to open the windows to let in some air them it'll be quite noisy. So probably not the best choice if you like a quiet environment to stay.. my friend stayed in the 2 bed room first before we moved to a 3 bed room. The 3 bed room was much larger than the 2. But the location is great, close to the British Museum and a nice walk to multiple tube stations.
Binky Kwok . 2024-10-27
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Quite simply a factory! Noisy . Deplorable rooms! Breakfast worthy of a canteen! Positive point: welcoming staff,
Sabrina Solmon . 2024-10-26
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Great hotel, near to the main places. From the hotel room, a great view of the common London streets. Love it! Hotel as a whole was a bit confusing, though, because of the other hotel that was connected to Royal National H. Got lost several times. Also, the rooms were great for three people. The bathroom was okay, though, no lock on the door. In the room there also was a bit of a suspicious door that you could open. It went through to another room. Kind of socialized with knocks with the people staying in the room next to us because they kept knocking at the suspicious door.
Helena Isabella . 2024-10-26
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We really enjoyed our stay at the Royal National. Excellent location. Hotel in a quiet area with very competent and friendly staff. A special thank you to Mrs. Carla who supported us when leaving the hotel, for her professionalism and friendliness and to Mr. Hassan for being very helpful and attentive to our needs. It was a good experience!
joana Conceição Soares . 2024-10-02
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It really wasn't a good experience...beds move a lot...cold and there is no heating or at least they didn't connect it...only two plugs...we had to ask them to please come and fix the issue of the collections because we couldn't carry cell phones or water for hot tea ..too big and very noisy...you check in on one side and then you have to go to the other building...it's not comfortable...there is a luggage storage and then they told us no...breakfast It's good but there are a lot of people and you have to wait....it really wasn't useful and even less comfortable...I wouldn't go back
Alejandra Duliere . 2024-10-01
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Good hotel reasonable price for central London
On Tour With Dridgers . 2024-10-01
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Good base for exploring London. Close to subway! For this reason it is quite crowded. Breakfast is standard, nothing exceptional.
Stefan Müller . 2024-10-01
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Only plus is the central location of hotel. Hard bed, lot of noise from hotel ventilation system, old interior. Was promised a new room from reception manager, but when I got back from an evening out, nothing was arranged as promised. Reception manager was no longer at work. No note was left to new staff. Had to explain three times to new staff what I had agreed with reception manager Haider.. eventually I was late to a concert due to this taking a lot of time... Would rather choose another hotel, and maybe one of the other Imperial hotels... but not Royal National Hotel again.
Paul Rune Svelland . 2024-09-30
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The photos you use on the website must be from another area of the hotel, not the one I was in. From the rooms to the interior patio you can hear all the hotel machinery. Overall a little low for a three star.
DelaOssa Family . 2024-09-30
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I loved this hotel when I stayed in March 2024! I recommend staying here to everyone and you won't regret it!
Sebi Dobrescu . 2024-09-30
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Clean hotel with good services.
maria jose ruiz jimenez . 2024-09-29
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Very good value for bed and breakfast. Location is also excellent but ask for the updates wing as otherwise corridor and rooms can be quite old looking
Vicky Daryanani . 2024-09-29
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Cracking location, and very clean at reception. Good secure parking. The beds are nice and comfortable. I have stayed here twice now. One side of the hotel is better than the other. One side has been refurbished. The reason for 4 stars was my TV in my room wasn't working and the amount of hairs in the shower plug area freaked me out a bit.
Stevie Rees . 2024-09-29
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Good service, super clean hotel and the beds are absolutely divine!! 😂😍
Laura Scholten . 2024-09-28
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We only slept, clean room and hotel in a strategic position, served by 2 subways, close to all kinds of shops, restaurants and pubs.
michele panzarino . 2024-09-28
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Very nice hotel, very warm welcome, we were even able to get our room early, a real church breakfast, the only downside was the insulation, we had the impression of sleeping with the window open.
Christelle Deboissy . 2024-09-02
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Very old rooms with quite dirty carpet. Very noisy due to poor soundproofing and poor quality windows.
Sergio Gomez Sousa . 2024-09-02
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We were hesitant due to mixed reviews, but our 1-week stay at Royal National Hotel exceeded expectations! Friendly, welcoming, and helpful staff and Comfortable stay with no issues and Great price. Don't let the 3-star rating fool you! This hotel delivers exceptional value. Stay here for a pleasant and affordable experience.
Camelia B. . 2024-09-01
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jannai so kind!! treats us so well
Sonia García Borrella . 2024-08-31
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We were a school group and they accommodated us all on one floor, although not in consecutive rooms. The check in process was a bit convoluted and disorganised, but we got there in the end. The rooms were clean and modern, although all single beds - comfortable though. The bathroom was lovely. It was unbearably hot in late June, so the provided desktop fan helped, as did cracking the windows the few centimetres that were possible. Street noise wasn’t bad on the 7th floor. Thankfully I was able to sleep with no bed covers (the bottom sheet didn’t quite make it to the end of the bed though!) We had a 1am fire alarm on our first night, which was a total nightmare, and aside from not communicating with us at all about it afterwards, it was well handled by the staff. There were literally thousands of guests evacuated in the middle of the night (and predictably, many just milled around in the stairwells with no survival instincts! My advice is to check your closest stairwell when you arrive. There were 6 or so on each floor, but most people used only the one near the lifts.) They were able to store luggage for us on our last day, but you need to allow plenty of time to drop off and collect. Each took us about 20 minutes. Location is fantastic.
Alana S . 2024-07-03
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I don’t recommend this hotel for summer. 1. No Air Conditioning: It was uncomfortable in late June. 2. Window Ventilation: We had to open the window to cool the room. But the window could only be opened 5 inches for safety reasons. 3. Street Noise: Our room faced Woburn Place that generated very loud noise day and night. The noise kept us awake all night. One of my family members is 75 years old and he was unable to visit Westminster Abbey and St. Paul as we planned because lack of sleep. 4. Unsuitable Bedding: The bulky thick quilt was unsuitable in summer. Despite requesting thin blankets, we only received bedsheets and ended up using bath towels instead. good about the hotel 1. Convenient Location: Tesco Express supermarket is 3 minutes walk. Russell square tube station is 5-minute walk, and the British Museum is 12 minutes away. Easy access to Heathrow by Piccadilly line. 2. Decent Breakfast. 3. If you like spicy food or noodle soup, you will love the restaurant, TASTE OF CHONGQING at the hotel ground floor. 4. Well trained employees and excellent service. 5. Clean room.
Mary M . 2024-07-03
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It's more of a youth hostel, few services, too many children
Luigi Jacona . 2024-07-03
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Stayed 3 nights for a business trip. Very busy hotel. Reception was polite, and I was able to check in at 11am. Some concierge staff were unfriendly. When I left my luggage, one staff member ignored me, but another helped. Another time, I was misdirected but eventually got assistance. The room is dated but was clean, with no air conditioning. It was warm during the day but manageable at night with the windows open. Breakfast was decent, and the waitresses were efficient and friendly.
Kym Ng . 2024-07-03
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Okay breakfast. Poor WiFi. Decent room but no view
Paul Phillips . 2024-07-03
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Clean, classic room well kept. Friendly staff.
Vanessa Lombardi . 2024-07-02
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The service is very good, they serve you as soon as you arrive, and all the workers are very friendly. The rooms are very comfortable, in my room there were 3 very comfortable beds (a little narrow), TV, a bathroom, closets... There was even a kettle to prepare tea. The floor was carpeted, a little old, but the rest is very good. There are food machines, soft drinks... Where there is everything you need and more. Very good place to spend a few nights.
Julia Falcó Roselló . 2024-07-01
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Excellent hotel location. But the room faced a wall and there were exhaust fans through which a sound came out all day long. The truth is that it was a little claustrophobic.
Desiree García . 2024-07-01
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The hotel is quite good, it is a macro hotel, full of people, the treatment at reception is good, but chaos with the rooms in 3 days, 2 of them are at 3pm and they have not fixed the room, a bit chaotic.
M.Victoria . 2024-07-01
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Very well located hotel with pleasant staff. The room and the bathroom were clean.
Camille . 2024-06-30
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Perfect accommodation for a short trip. Subway within walking distance and buses in front of the door! Was great!
Kerstin Bonnét . 2024-06-30
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There is no air-conditioning in the room. It was really hot at night we couldn't sleep.
Huyam Saif . 2024-06-30
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It was cheap for how it is in the area, very good location
pekeyico . 2024-06-29
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Remarkable service, employees very attentive even if they do not speak French. But we manage to make ourselves understood. Too bad for the morning light and the insulation, we have the impression of being outside. Maybe to see again. But otherwise a very good stay for 3 days.
Isabelle Hamon . 2024-06-04
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The location of this hotel is amazing. You are almost next to the metrostation Russell Square and the infrastructure from there is just perfect. That is also the main reason for the higher roomrates. Unfortunately during our check-in, the staff at the reception was not very attentitive, almost a bit rude. I get it, that there is much going on in December, but you still can be polite to guests. The room was pretty okay, for what we paid. And if you stay here, than of course not because you want to spend your stay there, of course you go out to explore London, so it really was okay. I actually would come back here.
Philipp Böhme . 2024-06-03
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Very noisy rooms Very clean Very well located 5 minutes to the subway
Jürgen Fromm . 2024-06-02
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To Asia travelers, this hotel does not provide water bottles, safe box, No fridge, toothbrush, toothpaste and slippers. ( All Asia and Asian hotel do provide the about mentioned products). But you can buy a toothbrush from the hotel vending machine, I don't saw any toothpaste in it. My family stayed in 5350 and 5354, both rooms without air conditioning or ventilation system. The room 5350 is facing the main street,have to open the window to air the room. The massive problem is the NOISE from outside - downstairs. People are talking , laughing every night and Trishaw taxis with loud music until 4+am. The room 5354 kettle is very dirty. Showering involved climbing into an tub with high, thin sides and no slip protection. If you slip on the way out you're going to break your pelvis. So make sure you hold on to the handrail when you in out of the tub. ( Reminder : please put the shower curtain inside the tub, if not you may flooded the toilet floor). The location, cleanliness I would 80% recommend it. The cleaner started to do the cleaning at 8.30am, and changed towels daily. Two beds with clean sheets , duvets and the pillows smelling clean too. The elevators only work if you place the room key over it which made us feel very safe and there was always staff at reception. Great convenient location, close to book shops, cafes, restaurants and the Muesums. Its less than 10 minute walk to the metro, taxi's are always outside. Was a safe location. Lovely park right around the corner too! Not a bad option close to St. Pancras station. The hotel provides a locked room to store luggage. They give you a tag so it's not just thrown Into a random room. If you have the London Pass, the two free hop on hop off bus companies stop right in front of the hotel. Near Russell Square station, the Brunswick centre with Waitrose supermarket (very affordable) you can get a 1 L bottle of water at £0.89, Tian Tian Asian supermarket.... etc. Super Drugs is amazing! The cosmetic and skincare products.
Zena Givan . 2024-06-02
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Visiting for a vintage show, not exactly as described on intstagram. Disappointing show.
Michael Ward . 2024-06-01
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Service and food were great. The look of the hotel ...well, it doesn't look like a hotel. Looks like a block of old flats. Toilets were clean. Business/conference rooms are way too cold, the weather outside should be considered when setting indoor temperatures as most of our staff left the event early as it was too cold.
Teodora Van Der Berg . 2024-05-31
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Ideal, huge hotel in the heart of London. Easy to access all areas and not too pricey.
Graham Andre . 2024-05-30
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Handy for a stay close to Euston station. Hotel is in the middle of decorating/refurbishment. Very dark corridor. Smallest room I've been in - expected more for the money they charge 💷!!
Anthea Wood . 2024-05-30
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Very nice .only downside was surprised at the door knock by the person next door asking us to be quiet...two middle aged women just catching up and laughing as we had been enjoying the night at a theatre..hardly noisy in the west end ! Not the hotel's fault but maybe thin walls?
Hellsbells . 2024-05-30
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Editing from my first review- while there were some issues with mistaken room vacancies and windows and water, management was very nice and accommodating. Very much appreciate Olga for her efforts to make things right!
Tyler Lee . 2024-05-29
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There was an employee calling Mo with was one of the BEST person I had ever met on a hotel's staff and he has always been helping so I had a good instance in London because he has recommend me good places to eat typical food in Tottenham.
Ibrahima Abubakar . 2024-05-28
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Affordable quality and price, close to all tourist sites. Good staff service as well as peace of mind at night. Friendly room service and good breakfast service but in my opinion.
Alfonso . 2024-05-28
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The hotel has a good location and clean rooms, but the service is subpar. I requested an iron and was told they don't have enough, so I had to wait till next day. This lack of basic amenities and delayed response was disappointing. The overall experience was average
Mohammed Kettaneh . 2024-05-28
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The Hotel is very well located, in the Bloomsbury neighborhood. It's a little old and our group from Spain had a part - it's a square, it's very big - that we had to cross every day. Well cleaned room and bathroom, but there are no hand showers!! Only ceiling (and you wet your hair every day) or bathtub faucets, a tall bathtub that not all people are able to use anymore. Abundant and good breakfast. Many janitors and security people and here I want to make a special mention and say THANK YOU VERY MUCH to one in particular because he helped me and got me out of more than one trouble, so much so that I learned his name: MAYANK. THANK YOU VERY VERY MUCH!!!! ❤️🌹
Isabel Mosteiro Martínez . 2024-05-27
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Lovely rooms and friendly staff lots of facilities
mark pearce . 2024-05-27
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The service is very good and the location is also very good. But the hotel facilities are a bit old and the heating doesn't work very well.
Shiqi Liu . 2024-05-27
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Pros: nice location close to our Kings Cross Station. Friendly staff. Clean rooms. Horrible stay at their hotel. Arrived early on the morning and used their luggage service which was very helpful. Since we had a full day we only got back in at about midnight. Checked in and went up to the room. We found our room after leaving the nice corridors and going down miles of corridor with rugs that have been taped over to hide the damages. We were dead tired and just wanted some sleep. When we entered the room it smelled of old frying oil. Beneath the room there's a restaurant and since the cleaning service took place around noon and they left the window open it had all the time in the world to make the room smell like a fast food place. Plus insects in the room. We closed the window but due to minimal isolation we could hear the buzzing night life below, cars going by, sirens, you name it. No air conditioning. No power sockets near the bed. Beds were standing in the middle of the room and had to be pushed to the wall to not have the pillows fall over all the place. No fridge.
Yvi Pi . 2024-05-26
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The hotel has the rudest and worst staff I have ever seen in my life. The staff were disrespectful, reckless and shameless. They touched me without my permission and tried to stop me.
gökmen polat . 2024-05-04
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This is the worst hotel I have ever stayed in my life, so far. They charged standard room's rates but not with basic standard room's standard. They advertised what they provided but did not mention what is not in the standard room. For me, that is a student dorms. These are what are not provided in the standard room:- - NO air conditioning or ventilation system in the room, not even a fan. The room is stuffy, we have to open the window to air the room. The massive pqroblem is the NOISE from outside - downstairs. People are talking and laughing every night and all night until 430 am. It was loud and ridiculous, especially since we had to open the window for air. - NO fridge, NO minibar. - NO noise block in between the wall and door. We can hear clearly next-door TV, people talking and kids running at the corridor at 1030pm. - NO cloth line in the bathroom. - NO double bed, ONLY twin beds. I have to give a thumb up for housekeeping. At least they keep the room clean. Remarks : No fan is offered when the issue is brought up to the team. In the reservations remarks, we requested a double bed. The reservation department should email us to let us know that no double bed is available in the normal standard room. And 1 of your receptionist told us firmly there is no double bed.
Yen McMahon . 2024-05-03
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Very good, hotel located close to the metro, great breakfast and friendly staff
Limpia Nahed . 2024-05-03
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Amazing value for money, yes it is a bit noisy because of the road and there are no frills in the room - but rooms clean, shower great and there are tea making facilities and a hairdryer. Staff incredibly helpful and friendly. Highly recommend.
Wendi Ogle-Welbourn . 2024-05-02
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A well located hotel, close to the station. The hotel is undergoing renovation, it is a little noisy, it will be better when it is finished
Alexandre Petaut . 2024-05-02
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Value for money and super location, the hotel is not new and would need a major renovation but the rooms are ok and the location is truly super
Roberto Folloni . 2024-05-02
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Three star hotel is what they say and three star hotel is what you get. We had en room on the top floor of the building with a view.. of more of the hotel. The rooms were proper clean but small and I had to duck for several occasions. The breakfast was enjoyable with every ingredient of English breakfast. Bit crowded during peak hours but the signs warned you of that. Would recommend it for the reasonable price.
David . 2024-05-02
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Hotel well located close to metro stations and bus lines just outside the hotel. Downside regarding reception none of the staff speaks French and no effort is made a total incomprehension for a hotel. Delay in assigning rooms because they are not ready on time. On the other hand, an extraordinary and varied buffet breakfast for all travelers is a marvel.
Sandrine Diard . 2024-05-02
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Room was clean but I thought there would have been air conditioning and a desk to write on
Peter Cordwell . 2024-05-02
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A great hotel with very helpful staff and delicious food
Joe Gibson . 2024-05-02
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Nobody in your staff knows how to speak Spanish
José Antonio Pérez . 2024-05-01
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Hotel currently under renovation, probably for several months, perhaps even years given the size of the establishment. The sound insulation on the street side is not very good. To go up or down, the elevator is obligatory, impossible to take the stairs to get to the ground floor, so a little waiting at peak times. That said, our room was comfortable, the breakfasts were very good, the staff we dealt with did not speak French, but showed professionalism, great kindness and were very helpful. The location is very good, a stone's throw from the British Museum. Correct quality/price ratio, for 5 people, therefore 2 rooms, breakfasts included
Arnaud Quérellou . 2024-05-01
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Excellent service, the location is the best, a few blocks from the British. Breakfast a thousand points.
Victoria Archubi . 2024-05-01
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Clean rooms, although the noise could be heard from the corridor too well. Still work for its purpose, i.e. sleeping. Lovely beds, blankets and pillows.
Saana Lintunen . 2024-05-01
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Very clean hotel and lovely room. Very comfortable for our two night stay. Our room was a good size and tidy. The breakfast in the hotel is lovely, fresh and with a great variety. The staff were approachable and friendly. Great convenient location, close to book shops, cafes, restaurants and the Muesums. Its less than 10 minute walk to the metro, taxi's are always outside. Was a safe location. Lovely park right around the corner too!
Rebecca Sharkey . 2024-05-01
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