Ruya in City of London, Westminster

Visitamos el restaurante Ruya para cenar después de la fiesta de bodas de mi hija, y el restaurante fue realmente decepcionante. La comida era buena, pero todo lo demás fue un desastre total - Éramos un grupo grande, nos recibió el pesebre del ventilador, que se presentó y prometió cuidarnos, se fueron como su turno terminó sin entrega a nadie más Nos dieron una mesa demasiado pequeña para nuestro grupo, a pesar de que el restaurante estaba medio vacío. -Tuvimos que pedir todo 2 - 3 veces, como agua, pan, bebidas... etc, y muchos artículos nunca se entregaron -No teníamos ni idea de quién es gerente, supervisor, camarero o limpiador, solo mucha gente corriendo por ahí desorganizada. Personal inexperto, que evidente de cómo manchan la suciedad en lugar de limpiarla, o pidiéndome que encuentre espacio en la mesa cuando sirven los platos en lugar de dos personas trabajando juntas para servirnos. - Optamos por el menú establecido, y los espacios entre cursos era demasiado largo, como 20 - 25 m a pesar de nuestra solicitud repetida de agilizar -Las porciones del menú eran demasiado pequeñas, tuvimos que pedir un montón de comida Ala carta. -Hemos preguntado por el gerente 3 - 4 veces, y solo lo vi cuando recibí la cuenta al final, donde descargué brevemente mi frustración pero tuve que irme para escoltar a mis invitados fuera. No entiendo todo el bombo alrededor del restaurante, claramente es solo una campaña en las redes sociales ya que muchas de las reseñas se quejan del mismo tema. Debería haber leído las críticas antes de reservar. Ayman

¡Evite a toda costa! Sobreprecio y completamente muerto por dentro El personal no se encontraba por ningún lado, me seguía teniendo que levantar a pesar de que era un restaurante vacío. Pedí salsa de chile, el camarero se fue a buscar un tazón pequeño de salsa de chile sin mencionar ningún costo. ¿Me cobraron 4 libras por un tazón de salsa de chile? No me extraña que no tengan clientes, muy engañosos. Cuando mencioné que no nos dijeron que nos cobrarían por la salsa de chile, la camarera no ofreció ninguna explicación aparte de mencionar ingredientes... entonces ella no estaba contenta cuando pedí que se eliminara el cargo por servicio. Terrible calvario. ¡Nunca más!

Es un restaurante enorme y solo se reservaron otras 3 mesas. Atmósfera cero. Nuestro principal problema era el servicio que era tan malo. El camarero era tan miserable y malo que era su trabajo. No tuvimos quejas sobre la comida. El vino es extremadamente caro

Ambiente accogliente e raffinato, servizio molto attento, cucina veramente ottima, buonissimo anche il cocktail che ho preso come accompagnamento alla cena. Abbiamo assaggiato diversi antipasti (Isli Patlican con melanzane, dumpling di manzo e agnello, involtini di pasta fillo ripieni di feta e verdure, hummus con midollo e manzo, polpo) tutti veramente buonissimi. La base è la cucina tradizionale, ma rivisitata con maestria. Bellissime anche le presentazioni. E non parliamo del dolce... Insomma da non perdere!

Absolutely beautiful place with beautiful welcoming staff member so helpful and made us feel so welcome and was very very well looked after, . Amazing food from the head chef and anton and the team will definitely be returning

“Rüya” means dream in Turkish it was absolutely dreamy night for us!!! Thank you for the staff looking after us. They were so helpful and kind. We loved the experience.I am a sommelier student in London and I have chosen Rüya for food and wine pairing for the Turkish cuisine. They have got large number of wine selection from Turkey and all around the world. Their food menu is very authentic and they do special menus for special days as well!!! I have picked the Kayra Buzbağ Reserv from 2019 which is the blend of the most famous Turkish grape varieties Öküzgözü & Boğazkere and paired with my fav childhood dishes iclikofte & Adana kebab. Always go with local wine when you eat local food. I definitely recommend Turkish wines or Raki which is well known Turkish alcoholic drink as well. Oh yeah also make sure to end your meal with kunefe dessert and pistachio ice cream!!! Will be definitely back…

Une superbe expérience, délicieux et notre serveuse Nico était top, nous nous sommes régalés suite à ses recommandations elle connaît parfaitement la carte des menus C’était un vrai régale gustatif je ne peux que recommander cet établissement pour un déjeuner, dîner d’affaire ou entre amis

I was unable to join my friends inside the restaurant after feeling unwell. They kindly brought me some takeaway and it was delicious. My in-laws moved to central Turkey about six years ago. I have visited many nice restaurants in Turkey because of that. I’m not the right person to comment really as must admit to find the menu a bit similar wherever you go. However I was impressed by the food given to me. King size prawns with the vein removed. Beautiful fresh green beans and I’m told the restaurant is impressive. All in all would be happy to take relatives.

Ruya Restaurant was recommended to us by friends who live in London. We visited as a group of seven. On entering the restaurant we were warmly welcomed by the reception staff and our coats were taken to the cloakroom. The ambience is chic causal, and although it's a restaurant there was a live DJ playing lounge music, giving the dining room a fun and sophisticated feel. I appreciated the view walking past the open busy kitchen, the overall appearance was one of clean efficiency. We were seated by a friendly waiter who offered advice about the dishes. A sommelier advised us regarding the wine and we decided to try a Turkish red from the Marmara region. One thing I would say is that the sommelier really knows his wine! The meal was phenomenal. We started with a variety of mezes, followed by kebabs, a vegetarian dish and several desserts. Everything exceeded our expectations and was presented like edible art. Each dish arrived at the perfect moment, nothing was rushed but neither did we wait for the next dish. The staff were very attentive; clearing empty plates and refilling our wine and raki regularly. Thankfully they were professional and refilled wine glasses at the correct rate, and were not just pouring a larger glass so as not to have to return too quickly. The restaurant has a Mayfair address, but we really felt at home and were welcomed like old friends. Lastly I must give praise to whoever designed the bathrooms, as we spent the remaining portion of the evening reminiscing about past Turkish holidays and Turkish bathhouses! A big thank you to the chef and all the lovely staff for making our evening a truly special one.