San Carlo Cicchetti- Covent Garden in City of London, Westminster

Very busy restaurant, if anything, tables felt a little too close together but other than that, food was great & service was great, with a smile.

Fantastic way of eating and trying various dishes. We shared 7 plates between us (husband and 5yr old) and each was equally as delicious. Would highly recommend the lamb cutlets, lobster ravioli & duck ragu pasta. My son enjoyed the pizza and zucchini. Good selection of cocktails, I had the tequila cocktail with candied ginger, very nice indeed. Love that the resturant is also family friendly - It's often very difficult to find a chic polished resturant with high-quality food that is also relaxed and welcoming of families with young children.

A wonderful evening - delicious food, very attentive setvuce, nice atmosphere. Everything we tried was very tasty. Good value for money. Will definitely be returning!!!

A wonderful evening lovely staff lovely food and fabulous atmosphere

We visit from Albania and Clemmy make is feel at home and comfortable, the food amazing , nice pasta and really good service . Excellent

Excellent food, ambience and service but chairs are uncomfortable, and the toilets need to be kept clean and fresh!

Food was excellent, well done to the chefs really nice pizza, pasta and cured meat board was great however service was a big let down. We were 15 minutes early than our booking time, we said we could have a drink at the bar but we were offered a space instead which was nice. When we were seated nobody cared to explain us how cicchetti worked so we were listening to the next table who arrived about 10 minutes after us, the waiter was explaining them- so we eventually ordered and enjoyed our food and were having the remaining of our drinks, another waiter came to us and said he has other reservations waiting to be seated and it had to be our table. We said we were still having our drinks literally finished eating! Bh the way total time we were there was just over one hour- not even close to two hour slot!! And the table next to us who arrived 10 minutes after us were still having their starters so God knows how it would take them to leave! We paid and left on the way out I made a comment to the main host girl, her response was they allocate 1.5 hours for a table of four people- Nobody has told us this time slot besides it took 30 minutes for us to work out what to order and order our first drinks so we were expected to eat and drink in 30 minutes like in Maccies- it was not a nice experience, will not rush to return it is such a shame as the food was delicious- thanks to the Chefs

This place is wonderful we had Amazing food with superb service . Such a great way to enjoy and share a variety of dishes . Definitely worth a visit

We tend to come every year to this place. One thing to bear in mind that the dishes on the menu are not enough for one person, you need to order 2-3 dishes per person. So bear this in mind that when they cost getting on for £20 each, or more, then this is quite a high-end restaurant. I would agree it's kind of worth it, with quality of food in mind. But some plates can be surprisingly small, and unless you’re a regular here then you don’t know, so you kind of have to order lots of food to make sure you have enough. I’ll admit this is slightly stressful, I’d prefer to order 1 dish for each person (usual way of doing things in a restaurant eh!) and then you know you have enough. I’d also mention that the restaurant is a fair size, but that you are crammed in like sardines a bit, which also takes the edge off it. Oysters let it down for me this year, I’ve had better tasting ones previously from Waitrose, but all other meals were top quality. Fish is good. Beware you might have to book a month or more in advance, don’t expect to walk in off the street.

Cicchetti chain never disappoints. From food to the staff, this is one of the most consistent chains in London. I know I can always count on them for great Italian food.

Came here for an anniversary dinner and was quite disappointed… as soon as we entered there was a waitress at the front door who completely ignored us. She was extremely rude and we appeared to be an inconvenience to her waiting to give our reservation name. She rudely told us to move out of her way with unwelcome glares as she grabbed menus from the front door where we were stood. When we she finally came back she took our booking which we had told them in advance that it was an anniversary. She didn’t bother to look at anything to congratulate (great customer service lol) and her face was like thunder. We were seated at a table and menus thrown down and told these are the specials before she turned her back and walked away.The next waiter was lovely and explained the menu to us. When giving the order another waiter told us we couldn’t order the 5th dish as it was “too much carbs” and to order something else. This is extremely rude and I don’t know what our carb intake has to do with someone taking our order if we are paying for the food. When eating, wrong plates were brought to our table which we had to let them know it wasn’t ours. The servers didn’t look really they knew where they were taking food. After we had finished 4 of our plates we had to wait another 10 minutes for our last plate which was all ordered together. Finally got the bill and thanked the server who was in a suit and was lovely at the start but informed him of the awful customer service we had received as our welcome. He was apologetic but then to see the same women rush over to him and laugh as we left. This place has really great potential however the staff were below par…

Eccellente la cucina, di qualità elevata per la selezione delle materie prime. I piatti esprimono al meglio i sapori tipici della cucina italiana. Il dolce che consiglio è certamente il cannolo siciliano. Ottimo anche il pesce e la pizza è all'altezza di quelle napoletane. Molto raffinato il servizio, davvero nel migliore stile italiano. Personale preparato, molto cortese, professionale, ma allo stesso tempo accogliente e cordiale. Si nota la grande attenzione alla pulizia, che si appare subito se si accede ai servizi. I prezzi corrispondono alla qualità e all'ambiente raffinato. Importante prenotare. Consigliatissimo.

Nice Italian restaurant, you can order tapas to share. A lot of noise, but fun to do.

The prices are too high (like many restaurants in London.) The cuisine is of very satisfactory quality but: The service is not good at all. It was difficult to be installed correctly in the restaurant. They explained to us a strange concept where our orders arrive when they are ready but not necessarily at the same time… So one watches the other eat and then the other way around? 🤔 How do they do it in other restaurants? We spent dinner in a din where the staff was more busy setting up for the next day by slamming glasses on the tables, instead of taking care of the customers present. For dessert I order a “homemade” Tiramisu (as it is written on the menu: the waitress replies in an arrogant tone that everything is “homemade” here! So why write it on the menu, instead of thinking about it for the customer who pays dearly for their dessert...? And to eat it: a fork! Instead of thinking, do your mise en place correctly: for dessert we also add a spoon! Someone brings me a bill that is not mine... So much for my last evening in London… 🫣

Good atmosphere, welcoming staff, and good food with reasonable prices . We took all the pizzas on the menu , carbonara (very tasty ) , bolognese, and some other dishes . Everything was tasty

Avoid avoid avoid …. Staff pleasant and atmosphere good but food just awful. Ordered and 2 out of 4 dishes came 20 minutes later. One arrived 40 minutes later and another 45 but missing sides dish that came after all had eaten. The dishes were basic and chef added no flavour. One returned as inedible - tomato on pasta with seafood just dumped on. The broccoli arrived just as we were thinking about dessert. When explained to staff the manager who was obviously in bad mood just walked away and declined to replace or refund. Full bill arrived when asked without any compensation or consideration. Table opposite of family complained too and seems no action taken. Would have better to have gone to one of the usual Italian franchises. Let a tip: get rid of the chef!

I have been to the Cicchetti Knightsbridge around 2 dozen times and is excellent for atmosphere, food and service. I thought Covent Garden would be the same and took some friends who had never experienced Cicchetti. It was embarrassing the food and service was terrible. Infact the table table behind us also agreed with our sentiment. It was so bad that the sides arrived when we were ready to pay the bill. Out of 4 of us 2 of couldn't eat the rubbish they served. The only good thing there was what came out of the bottle. Don't bother ...go to Knightsbridge or Picaddily. The manager there was rude and looked pissed off the whole time

Only allowed to stay for 1hr 30, it made the whole experience feel so rushed. We felt pressured from the waiters to order quickly as they need us in and out within the time frame. The restaurant was super busy and everyone felt crammed in. Honestly I don’t blame any of the waiters/chefs/staff for the experience, but there needs to be a change in the business’ running approach. Right now it feels like a massive cash-making turnstile of a business, rather than a restaurant prioritising its purpose of providing customers a great experience with some authentic Italian food. Customers should be allowed to stay a minimum time of 2 hrs and there should be less tables in there to make it a much more pleasant experience for the customers and I’m sure the waiters/waitresses too.

Great restaurant in the center of Covent Garden. Top customer service when we arrived, but which was unfortunately diminishing as the restaurant filled up. Lovely food, but due to the service we didn't have time for dessert before the show.

I booked a table for four for last night on the 1st November when we arrived a little early they were getting table one ready which is right near the bar and entrance. The restaurant got very busy. I spent my whole visit being knocked by people waiting for tables at on stage we were surrounded by people waiting for tables that you could not see the bar It took 15 to 20 minutes to get an order in and had to ask three times for our drinks most of the food was good they call it small plates which they are. on one occasion I kept getting hit by a very wet back pack from a gentleman waiting for a table. We ordered another round of drinks and one gin and tonic came in a chipped glass. once dessert was served they gave us the bill while still eating and brought the card machine telling us you only got the table for 90 minutes never asked if we need anything else. We pointed out that it took so long to be serviced that the 90 minutes rule was unfair and that we was not prepared to buy the service charge. Give the manager is due he did come back and sorted the bill telling us they were very busy due to a large Christmas Party. Just a thought if your lucky enough to get a booking of that size. May be either don’t take normal booking and don’t take walk ins. They is no way that the amount of people standing around us had booking for the tables not used for Christmas party

Great Italian "tapas" restaurant. All our selections (pasta, fish, pizza) were excellent. Service was good and prompt.

As me and my family walked in, we were welcomed with an up-high and warm atmosphere with an amazing, humorous and professional staff, and as we sat down we were given an introduction to the concept of tapas. As we ordered the food and the wine, we noticed they left the bottle next to their cleaning products, which gave us a very negative outlook on their handling of alcohol. We ordered 8 dishes, including pasta, oysters, pizza and fish. The fish was good with proper seasoning, the oysters fresh and delightful but the pasta was underwhelming due to the undercooked sauce on all the dishes except the ravioli. The salad and pizza on the other hand saved the day with their freshness and crispy and thin dough. Overall an okay experience, very much worth it for a dinner with multiple people.

We visited for an early dinner. Two staff members spoke in a different language between themselves when they brought our water over which was extremely rude. Calamari was very dry and we appeared to get the left over bits as we had more batter than actual calamari. The mains were not any better, the veal milanese was very dry and brittle. We found it easier to eat it with our hands! The meatballs were few and far between..4 meatballs on a cold bed of pasta. Overall the food was cold and not of a high standard. A shame really as the restaurant was not very busy. The interior was very nice but most definitely a case of style over substance. I did feedback to the manager when we left who offered us a glass of prosecco each . Not what you would expect from a hospitality based establishment. Very disappointed.

Awesome. Love the Italian tapas style. Great food and wine and many thanks to all the staff in accommodating our demands. Had a wonderful time and will be back

Italian tapas? Yes, please. All the food was really outstanding, we struggled to agree on a winner, but the Ravioli with truffle and parmesan won in the end, that's possibly the best thing I've ever eaten, really divine. Buzzy atmosphere (you need to book!) and fabulous service. Even a good choice of zero alcohol drinks and a wine list that pleased my wine boffin Brother. Outstanding, very much worth a visit.

Our server, Bambina was amazing. So friendly and her knowledge along with her recommendations were spot on. Unfortunately she was on break when we left so we couldn't thank her personally but wow. A total asset to this restaurant. Now the food. Soo so good. Perfect portions and the flavours were awesome. We had beef cheek which was divine and the Sea Bass was the best I'd ever had.

Lovely atmosphere, friendly and lively staff, great food.

Marmite or Honey! What do I mean you will either like or it will not be for you so decide carefully before booking which is essential. Marmite. Noisy, rushed, packed, corridor, plates come erratically not in any order whatsoever. No bar £60 pp+ Honey: italian 🇮🇹 spoken. Well placed, iconic. Good pizza and pasta. In a rush. So you decide

Wow, this place was pumping!!! Great Atmosphere, I had a hour before my show so popped in for lunch, I was accomodate at the bar as there was not a seat to spare !!!, food came in a timely manner, and being tapas I thought the portions would be smaller, but easily I could of shared my lunch there was plenty. The beef ragu succulent and tasty and the ribbons of pasta silky and delicious, pizza bread was perfect, crusty but soft melt in the mouth, and hot off the press from the pizza oven. And the crumbed cheese ( forgotten what it’s called) was rich and tasty. The only disappointment was I couldn’t eat it all. The bar staff and where well informed with the menu and wine and where extremely courteous and professional. Loved it !!!

The food is not that good like before. Too sour and too salty. There is no special dish to recommend or the best combination food

We stumbled across this online looking for somewhere to eat. We struggled to get a table everywhere we looked before finding this wonderful place. On arrival we found out it was like an Italian tapas and you order multiple dishes that are brought out to you as and when they're ready. I was a bit worried about this having not realised this before, but it was absolutely amazing! The food was absolutely beautiful. Probably the best Italian food I've had in the UK. The service was 10/10. I wouldn't hesitate on booking again and look forward to coming back when I'm next in London.

Not good place for vegans as they struggle understanding what it means and it’s almost 2025 according to my watch. Had to speak with 3 people. 2 of them said nonsense and were shamelessly lying to my face instead of saying they don’t know. For example that the cream pasta can be made vegan. Another one said the Caesar salad can be made vegan without the chicken. Eventually they said the chef will make me pasta based on olive oil and vegetables. I got pasta in tomato sauce. It was good but not what I ordered. The selector Italian bread was below any standard. Very dry and felt cheap (or it was expensive and bad or maybe it’s just me not liking eating dry bread). My non vegan friends did not enjoy the food as well. The pizza was mainly thick tough and looked like a starter. The avocado salad we ordered (2 actually) did not have pomegranate in it and needed olive oil and balsami. My friends tried to order 2 cakes and they ran out after they took the order. They give them tiramisu on the house which was nice. The service was not great at all. The atmosphere is a bit dated to my taste and it’s too busy even to go all the way to the restroom (not clean by nice smell). They urged us to leave even though when booking we were not told it’s limited and then I had to wait standing at the busy entrance just to get my coat. At least I had a great company on that evening.

Clarifying that the treatment of the staff was very good, very close and kind, the service in terms of time, was fatal. For the food (bolognese pasta and carbonara) we waited 40-45 minutes and for the dessert 25 minutes. Which has made the experience not so good. Very friendly waiters.

Everything was perfect. Italian small plates are a great idea!!! Garlic bread, ceasar salad, pollo milanese, risotto, and fried zucchini. So good. Our selected wine was just ok (pinot grigio). The service was great. Food started slow and came out fast at the end. Excellent!!

Visited San Carlo Cicchetti on two occasions. The first time we were happily accomodated, although a late evening booking, and experienced excellent meals. Everyone thoroughly enjoyed the food and two of our group had a 'seafood stew' which were enormous and contained a large variety of beautifully cooked seafood. Our second visit was for lunch and I had monkfish with a seafood sauce which was absolutely delicious. The sweet was a 'sharing dessert' - a selection of small portions of every sweet on the menu; they were all terrific. All of this along with very good wine and friendly, efficient service has ensured that a third visit is guaranteed.

Booked for my wife's special birthday on 24/10/2024. Sat at the table and proceeded to place an order with the waiter (who later advised that he was the manager). I was told that we could not order the separate starters we opted for, as the kitchen was preparing four set starters and we would have to choose from these ??????? Obviously we declined and left the restaurant without eating. Never have I come across such stupid behaviour from a restaurant employee. On leaving the restaurant we were asked by another employee, why we chose not to eat there. They could not believe what they were told. Fortunately for us, we revisited the Fishworks restaurant where we dined the night before, and we had a superb meal, with excellent service from staff. I have no hesitation in giving the Fishworks a 10/10 rating, and the CICCETTI a rating of 0/10.

Went there for my birthday, had a very pleasant time. The food is delicious and is good portion as well.

We did not have a good experience at Cicchetti as, although we have very good service from our lovely waitress Maria, the food was not good and one of our dishes never arrived.

Bel endroit. Service très aimable mais trop présent sans laisser aux clients le temps de se poser. Certains plats vraiment excellents( gamberini gnocchi au gorgonzola) autres moins ( escalope de veau servie froide, manque de contenu dans certains plats avec une pâte épaisse…) Cher Notre première expérience à celui de Piccadilly avait été beaucoup positive

Whilst the service was good, the food was disappointing. I met up with a friend for lunch and we ordered five dishes between us. We ordered prosecco rose which we both noted was cool rather than cold, but neither wanted to make a fuss. When the sauteed spinach arrived, we had to return that, as it was full of grit and could not be eaten. All the dishes, with the exception of the broccoli, (that we ordered to replace the spinach) arrived luke-warm. The food was very average and uninspiring. Added to that, the ladies' toilets were dirty and smelly at 12pm opening time. One of the issues with the location of the toilets is they are right next to one of the entrances to the restaurant and are actually in the foyer of the entrance. They can be easily accessed by members of the public. They had a candle burning, but the ladies' toilets smelled like urine and did not look or smell like they had been cleaned even though the restaurant had only opened.

What can I say? Italian tapas! What's not to love? Food was great, lots of choice. Staff were friendly and efficient. Will definitely go again

Great spot, love the San Carlo restaurants. All good quality, authentic tasting food. Would definitely be a spot I return too.

My favorite restaurant in London. Very vibrant. Nice wines and the Brazino is to die for!

Food was delicious, service was great. The staff were helpful with choices.

Authentic Italian Food in the best part of London. From sea food with prosecco, cured ham to table, services, just love the way they keep traditionally. Nice quiet street to relax from hustle Covent Garden🦋

We visited early evening on a Saturday. The restaurant was packed which I always think is a good sign. Our waitress was very friendly and explained the dishes come out as and when they're ready. We had the sharing seafood to start and some pizza dough mozerella sticks. The kitchen had forgotten we requested no scallops so she took it back and brought extra calamari. The prawns were absolutely huge! I'd ordered the lemon sole and my husband beef, with potatoes and broccoli to share. I'd finished mine at least 15-20 mins before his beef arrived, despite chasing long before. By which time of course the sides were cold. Whilst I get the mezze style concept, you wouldn't expect one dish to arrive by itself so far after everything else. We sent the beef back as it was just too late. The food was good but it seemed a bit chaotic. The poor waitress was clearly trying her hardest. A tall guy who presume is the manager had quite a go at her on the restaurant floor

Very satisfied!!!! Nicest people and the good was phenomenal! Will be back for sure!

Pasta was spot on. The pizza was worse than the pizza you’d buy from Aldi and raw. Small plates and price throws you a bit. Overall a disappointment

Beautiful restaurant! Food was amazing and the staff were so lovely, definitely recommend to anyone looking for something Italian in Covent Garden!!

Had a lovely dinner, taken care of very well by Maria

We finished our meal still hungry, and we'll never go there again. When we sat down, the waitress told us the dishes are "medium sized". This was an excuse to serve small dishes at a high price. We had 5 dishes, 4 of them cost more than 10 pounds. None of them was at a legitimate size, or tasted good. 1. Calamari dish includes exactly 6 pieces 2. Pasta Bolognese barely includes meat, only sauce. 3. Pasta Norma tastes like pasta with ketchup 4. Garlic bread was thin and a bit burned 5. Carpacio had exactly 4 pieces To make things worse, the waitress kept trying to make us order more stuff. She kept asking if we want water, more drinks and more food. We declined again and again, it was annoying and made us uncomfortable. To sum it up, this place was expensive for no reason, with bad service

We passed by the restaurant and as it looked cozy and with many guests we went in for dinner. As for the starters the arugula salat on the bruschettas were not fresh and the tomato slices in the buffalo mozzarella were extremely thin. The pasta in the bolognese was overcooked and the lobster ravioli tasted more of fish than lobster…all in all quite disappointing.

Very bad attitude from manager. My sister paid the bill with £140 in cash and after incorrect change being given, the Manager said she only paid £120. Eventually sorted but no apology and they kept us waiting for ages. Begrudgingly repaid the correct change and walked off. Disappointing after otherwise a lovely meal.

Had a great evening. The service was amazing, thanks to Alex for looking after us!

Overall, I was disappointed. The atmosphere and waiting staff were superb, not so the food however. My breaded veal was thin, dry, hard and not overly flavoursome. I was provided a steak knife to get into it! My (x3) prawns were OK, but not outstanding given the price. A friend's pizza was very slow to be served...and was then dropped by the waiter right by the table. Another friend's french fries arrived after everyone had finished their dishes and plates were ready to be cleared away. I understand to expect London prices in a tourist area, but this was not worth the money. Essentially this is tapas, but at main course prices. One last thing about the torn / worn seating material on the long bench, this doesn't give a great impression and needs to be replaced!

Great Italian spot! They’re very busy though which makes you feel ignored at times. Food is excellent!

Had a late Sunday dinner and weee welcomed without reservation- excellent evening, we have walked past this so many times, now we are planning our return - excellent, attentive staff food delicious

Went there with my daughter & baby , the staff were just so wonderful. Food was yummy , Tapas style but generous and good variety. We left full and their wines are lovely too. Look forward to returning soon.

Food quality and taste are good, but small portions in proportion with the price.

No stars was not possible. I went through the back way with my mother. Asked for a walk in table for 2 and was advised yes thats fine please go to the front. I spoke to lady at the front smiled stated sorry I don't have a reservation but if I could possibly have a table for 2 that would be great. It was around 4ish so not busy. I walked through the resturant so there were loads of tables especially just for 2 people. The bar was practically empty. The lady just looked at me and stated sorry I dont have ANY tables for walk ins especially at this time. Not at the bar either. She didn't also give me any possible waiting times. She just wanted us gone. Very unwelcoming and clearly have a niche clientele. Which is not me... Hijaabi and Arab.

We echo the small portion size comments of other diners but the food is spectacular. The venue does get very noisy and the tables are very crowded. This is a perfect stop before the theatre as they have a menu designed for the occasion- and any night out that would include tapas here is a special occasion.

Well made with quality ingredients. Wonderful service levels. Very helpful with aiding our food choices.

Food was fantastic, smaller plates for both starters and apps but would recommend

Recently visited a lovely Italian restaurant with a tapas-style menu. The food was outstanding—full of fresh, authentic flavours—but the portions are quite small, so it's best if you're in the mood to sample a variety of dishes. While perfect for a light meal, I'd recommend it more for lunch, brunch, or a special occasion rather than a hearty dinner.

You never go wrong with cicchetti

Lovely food, love the tapas idea of the menu we got to try some new things as well as dishes we knew we would like. Friendly staff too.

Lovely evening out, only slightly spoiled by our overeating. The truffle ravioli is delicious! The seafood platter is pretty good, the squid was still tender and the scallops were juicy. The cannoli were massive. The restaurant is slightly different as they serve small plates designed for sharing. They recommend 5-6 plates between two. We had 5 plates plus a desert each and that felt like too much.

Showed up before the theatre with no reservations and they were packed and they still accommodated a table for 4 and provided excellent food and service. Great for vegetarians.

Very nice place with incredible food (Italians will not be disappointed). Special thanks to waiter Marco who made our dinner funny and enjoyable. Like a chat with a family member.

The food was excellent, and the service outstanding. I would like to compliment Marco, who served us with kindness and created a pleasant and delightful atmosphere.

I have dined at Cicchetti’s Covent Garden several times and thoroughly enjoyed the experience everytime. I especially enjoyrd the ravioli aragosta and the calamari. The spaghetti carbonara is just wow!!! Just one thing needs improving PLEASE the espresso is far to weak and watery is without crema and it MUST be served in a demi tasse. Where would you be served an espresso in Italy served in an English cup ? No where !!!!

We went for dinner here a couple weeks ago and the food was amazing. Sadly a couple of the options we wanted were sold out but that speaks more on the quality of the restaurant because it was very busy. We got seated at the back so it was hard to find a server and it was quite loud for us but then again it was very busy so can’t complain. We definitely ordered too much (I recommend 2 per person at the most) but it was all delicious. Only thing I can fault was that the service felt rushed and they weren’t the most patient but then again they were busy so that’s probably why :)

Lovely restaurant and service!! Antonio was very helpful and kind. 10/10 experience

We were delighted to be able to return to Cicchetti in Covent Garden as our first time some years back had been very positive. This time, we were less impressed. Our waitress was the best bit. She was friendly and genuine. Some aspects of the food were not as good as we had remembered; our water was served luke warm and the bread was stale. Pasta and pizza were good, as was dessert.

Nice location and a surprisingly large restaurant yet still manages to have a more intimate, cosy feel. Would suggest booking, certainly if a weekend as can get busy as we were lucky walking in and being able to take the only outside table which worked well. Concept consist of ordering multiple smaller plates (think along the lines of Tapas) yet obviously an Italian restaurant. Food was decent, some dishes much better than others, for example we particularly enjoyed the sea bass baked in black salt. Portions aren't massive and so be aware as with Tapas costs can mount. Staff friendly and accommodating, couple of gaps in knowledge encountered but they do have a substantial menu to deal with. Overall an enjoyable experience that we'll return to in future. Cost wise we didn't have lots of dishes and it came to about £65 each but did include a bottle of wine and I had a liquor coffee, so not cheap but there again not extortionate for the area and quality.

Don’t go there!! Quite simply, we asked for a quiet table for 2 at midday having pre-booked and were offered a corner table. There were 2 other people in the place then as we deliberately booked to eat early and have quiet time. I asked if the very close-set table next door for six was booked and the waiter said it was not. So, a noisy party of six people promptly arrived after our food had been served, who told us they HAD pre-booked, which ruined our lunch and long overdue catch-up. It was also dishonest of the restaurant.. Seriously, do not visit this restaurant unless you want to be surrounded by noise, arrogant staff and a total lack of service, focus or communication. I very rarely Write negative reviews but Ciccetti’s really deserve this. Never again. Also, over-priced and they do not bring out the set menu (advertised at the door to get people in!) unless You specifically request it.. say no More..

Have been here 3 times in the last year and everything has been 1st class. We brought family over from Italy a couple of days ago and they were greatly impressed saying the restaurant was the genuine article and as good as anything back home. I love the consistency of the food and it is really one of my favourite places to eat in London or anywhere else for that matter. Simple, uncomplicated, flavoursome food at reasonable prices.

Personale eccellente. Non appena arrivati nonostante il locale fosse pieno ci hanno accolto e trattato come a casa… Un piccolo angolo d’Italia a Piccadilly circus… Buona carta dei vini e pietanze di qualità sopra la media… Da ripetere certamente…come d’altro canto abbiamo fatto!!!

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The food are good. The service was a bit slow and the staff was not very friendly.

Had a 6:30 pm reservation, they told us we had to move or leave within 50 minutes because they had a big table coming in. Hostess rude. Management rude. Don’t waste your money.

The service and atmosphere was great but the food was an absolute let down. I don’t think you can call this Italian food. The lobster pasta tasted like they had poured Heinz tomato soup on top of frozen ravioli. The carbonara was overcooked so the egg scrambled. The pasta in the aubergine baked Norma was completely undercooked and raw. All the sauces tasted like they got it straight from a can without any seasoning or flavour. For the prices I would have expected a higher standard, rather than Tescos ready meal quality. Really disappointed and won’t be going back.

Food and service was lovely. 5/5. Our waitress was amazing + very friendly too, we didn’t catch her name but she was from the Dominican Republic. <3 thank you!

We absolutely love visiting Cicchetti for gorgeous food and great service! The food is always excellent and the staff are all really lovely, especially Miriam who has become our regular waitress! We love Cicchetti and definitely recommend!!

The waiters were super nice and helped us choose a unique meal. But the pasta sauce was so thick and heavy. Great price though for the setting, £60 for two mains and 3 deserts

Very good service very bad service

Not all waiting staff were attentive and maybe a better table. We felt in the way during service and people arriving and going to their tables."

It’s what you expect when you walk into one of these places Carlo the big boss of this chain has created a fantastic team all round and the food is fantastic

Wonderful lunch, thank you so much Niome for the best service and fantastic food. Will be back

Centre table at Cicchetti in Piccadilly Warm ambient place Traditional Italian food, bread and olive oil, risotto and a margarita pizza Food was unique and rustic Service was adequate and waiter warm and informative Worth a visit

We had arrived a bit ealier than our booking and was immediately greeting by a lovely hostess who had told us the table wasn't availble yet and will have it ready as soon as possible, in the meantime we got to sit at their beautiful bar with a large selection of drinks and were given menus to browse while we waited. The gentleman behind the bar was very patient with me as I tasted some wines to see what I would enjoy and chose one that I loved practiaclly right off the bat. We eventually had a conversation with a gentleman called Fabrisio (i hope i spelt that correctly) Who we made aware of our plans for afterwards as it was a special occation. He was prompt with taking our orders and making sure that we'd have our food ready as soon as possible to make sure we weren't on a time crunch, and had a lovely conversation with him in french. The wine and cocktails we're lovely and the food was gorgeous. All the staff we had chatted to that evening were cheerful, were an absolute joy to talk to and each bought their own individual energy to the restaurant making it such a warm and enjoyable environment. I didn't get many photos because we were enjoying our meals far too much. The portions are very healthy and the chefs know what they are doing and are incredible. 10/10 will definitely be coming back again!!

Does not disappoint in any way. Put this on the must-do list.

Great atmosphere, amazing food and excellent service. Miriam, thanks for providing the excellent customer service 👏

Love this place! The food was excellent, and the appetizer-style theme of ordering many portions shared by the table works great for a family of five.

The restaurant has a nice atmosphere and the service is friendly. However, the overall dining experience was disappointing. The calamari was bland and only saved by the dip; it was also slightly chewy. The gnocchi wasn't bad but lacked flavour and was on the blander side as well. Additionally, the portions are much smaller than expected, leaving us hungry. While the tapas style of serving dishes as they are ready is a fun concept, it can be stressful if you are short on time. It also means that if you have different dietary preferences, not everyone can eat together. The wine selection is good, but they couldn't tell us which ones were vegan. The portions and lack of taste make the price points for each dish too high, in my opinion. I think there are better places to eat nearby.

Had a lovely lunch here with my family to celebrate my daughter's graduating Art school. The food was amazing with the truffle ravioli being a particular favourite. The staff were all lovely and the atmosphere was great. My only criticism was the wine mark up, way more than it should but overall a lovely place to eat

I recently dined at San Carlo Cicchetti in Covent Garden and had an excellent experience. The atmosphere was chic and welcoming, and the service was attentive. The Italian small plates were delicious and perfect for sharing. It's an ideal spot for a pre-theater meal or a casual lunch in a vibrant part of London. Highly recommend!

Nice place, but food is bad. Not fresh, not genuinely Italian, not tasty at all. End up paying a lot and eating little

Waiters were great. Restaurant was lovely food was great. I love the fact that once the food was ready it would come out no matter the order and it was loads to sharing plates so we all had a taste of each other’s meals really great concept. Very fair price too for the quality of food received.

Today my girlfriend and I decided to go to this restaurant, we live in London and we’ve been few times to other Cicchettis before, so we decided to try even this one. A young lady was our waitress, and from the very first moment we felt really uncomfortable: when she took our orders we initially asked her for an advice, but she started judging our food preferences, making us feel as we ordered too much food. If I have to be honest this made both of us feel really embarrassed since there were other people next to us. Later on, when the food arrived it wasn’t even that much, since Cicchetti’s dishes are not usually big, so we felt disappointed by her suggestions. If we knew this before, and if she actually knew how to advise people, we definitely would have order something different and not waste the money with something that we thought was completely different from what she told us. Anyway, in the future we will avoid this restaurant. I also recommended this restaurant to my friends before, but after today I will never do it again. No one should ever comment on clients’ food preferences, shame on you if you allow this kind of behaviour by your employers.