Shimla Spice in Gloucester

Chicken was raw!! Food was cold. Never again.

Had the tandoori mixed grill and the chicken was RAW!!!! Tried calling the resteraunt before closing time but kept getting cut off.

Ordered here for years and always comes on time (sometimes a wait but worth it and always told) Food is hot and full of flavour. Definitely recommend.

Please don’t order from there I have ordered by uber eats and they did not bring my order or pick up my call so disappointed and lost my money

Bhajis have taken over shimla I used to work for shimla food was spot on before, just ordered a mild meal it's over hot ,massala sauce and chips ,chips not cooked mudari won't be eating throwing a way won't be using them again

Chicken was raw and the staff was very rude when I brought this up Wont be ordering from here again

Very nice food. All the food was really fresh and chicken was really tender. Delivery was on time. Definitely recommend.

Really nice lamb madras with all the trimmings. It was on time cooked fresh I would definitely recommend and will be ordering from here again ☺️

Was always fantastic & a regular customer, now mediocre. Something has changed & the quality & flavour has gone. This is not the Shimla that we used to know. Very disappointed.

Placed an order tonight through Just Eat. It turned up ?30-minutes earlier than predicted. Boom, was so hungry. The good-amazing, tasteful. Servings-big. I will be having my dinner from this tomorrow as well. Delivery guy was smiley, happy and so polite. No bother having to come up to 2nd floor. Thank you so much.

Just had a chicken Bhuna, delivered, I am not exaggerating it was the best I have ever had full of flavour and plenty of chicken

First time trying this place, most enjoyable and looking forward to the next time

I love the food from here. Always hot and full of flavour…

Ordered a takeaway and it was awful not one good thing about it 😪.

For take away had to wait for more then 2 hours. Food was cold. Called restaurant 3 times, every time they said it will take 10-15 mins. Ridiculous 😡

Rapid delivery and highly pleasant delivery person . Food quality and taste unrivalled locally . Will order again. No doubt.

The tastiest Indian I have had in years! Full of flavour nice and hot when collected, enjoyed everything! Can’t wait to order from here again! Fully recommend Shimla Spice ☺️

great atmosphere, great food....will be returning.

Fabulous evening with lovely friends we havnt seen for a while Excellent food and service by sal Thank you

First time I've visited Shimla so I will give it 4 stars and then review the score once I've been back a few more times as to my meal everything was nice and tasty if I was to have a negative it would be that the Main was a vegetable dhansak it was very saucy with only a small amount of vegetables would of liked more to balance the meal ,but overall I enjoyed the taste and heat level the poppadoms were a welcome surprise.

Fabulous service and great food Would recommend Lovely evening with my hubby Celebrating our 28th anniversary

Excellent food, we ordered a takeaway and we could fault anything, very nice 👍

Ordered a meal for 19:15, finally arrived at 20:05. Called the restaurant at 19:45 and was told ‘it’s on it’s way’ Got a call from the delivery driver and in fairness she did apologise, but when she finally arrived, the food was virtually cold and had made a hell of a mess in the delivery bag. I said it was not good service and it was over 45 minutes late. Her attitude was disgusting, she could not have cared less. That person is the face of the company and should have a much better attitude towards customers. Used to be a regular customer but no more.

Superb choice of the finest Indian cuisine anywhere in Gloucestershire. Excellent hygiene and crisp linen always 👌

Good quality food and can take your own booze. Winner winner

Come here with a group of friends food was lovely and fairly quick. Friendly and nice waiters along with lovely seating space will Definitely go again .

Such amazing food and staff really made my friends and I welcome would definitely recommend to friends and family will be visiting again!

Was served by a lovely waitress, everyone was very friendly and welcoming. Amazing food and brilliant atmosphere! I’ll be back very soon!!

There was a dead spider found in the chicken tikka masala when told staff they was rude and aragont. Would highly NOT recommended this place very rude staff

Went to this restaurant on a week day evening. The food was fresh and tasty, the staff friendly and efficient and the restaurant was very clean and Covid safe. We had a lovely meal and enjoyed eating out again in a relaxed atmosphere rather than staying home. We will be recommending it to all our family and friends.

Lovely people and great food. All the dishes fresh and tasty. Can even bring your own drinks. Definitely recommend.

Had a fantastic sit in meal. Bossman was really helpful with vegan options. Had a Balti and it was fantastic.

Where to start ? We ordered 2 chicken Korma's with rice and a garlic naan... £26 by the way. The food turned up and couldn't wait to tuck in cause I was proper starving. As I was dishing out I knew this was gunna go pear shaped from the get go ! The rice was so watery it was literally swimming around on our plates as if every grain needed arm bands. The korma itself looked as though it had curdled. There were actual lumps in the sauce and tasted like gone off milk or cream or what ever they use. I decided to ring the shop to mention there was a issue with our meal and his only reply was " next time use a different take away, you might prefer there's to ours " I asked for a refund if I were to bring it back and he very bluntly said no. What a absolute disgrace. Please do not use this curry house. Go to Bhaji's a couple shops down. Much better quality food !

I ordered a takeaway to be delivered for NYE. My order still had not turned up after 4 hours waiting. So I cannceled after waiting so long. I woke up to a £4 sorry refund for an order that was £30+. I will never order from here again. My family went hungry lastnight.

Ordered meal with rice - rice not delivered - when phoned to complain, slammed phone down on me - basically did not care one bit Won’t be coming back here again!

Will never use Shimla again, our delivery turned up late and not only was it cold but several items were missing. My husband phoned and was told they were there, well they are not here so they cut him off. I rung and the same guy cut me off. We used to use them regularly but we won't use again. Ruined a Saturday evening

Worst customer service ever! Waited 2 hours for food to arrive and called 3 times to check up on it, each time they said ‘it was just coming’ followed by hanging up on me the 2nd time. The chicken was pink. Veg samosas were meat, and found this out after already taking a bite. Terrible if I was a vegetarian and bit into that due to incorrect labelling. NEVER using this awful restaurant again!

Not sure if this has changed owner or chef but it's been going down hill rapidly, This use to be our favourite Indian but I think after tonight's meal it will be our last. Tikka Malala has lost its red colour and flavour ,The mint sauce has changed colour and flavour, Husband didn't get his Sheek kebab and if my rice was boiled it was so gross.....

We placed the order this evening around 19 30 it actually didn't arrive until 22.00 it was supposed to be delivered about 20.30 if your under pressure at least have a good manners to tell customers not lie to them and put the phone down??

Would recommend as a good venue for large groups- a fixed price menu agreed in advance for my husband’s 60th birthday party, good quality food with decent portions,efficient service, and the added bonus of being able to take our own alcohol.

Clean, with attentive staff and good food, really excellent value for money, but it's unlicensed, so remember to take your own alcohol!

Pedí un curry para mi familia, solo para esperar casi 2 horas para que me lo entregaran. Luego, cuando llegó, mi esposa tenía 3 langostinos en su comida, mi hijo y yo teníamos 5 pequeños trozos de pollo en la nuestra. La salsa era prácticamente inexistente y, para colmo, era completamente insípida.Nunca tendré un curry de este "restaurante" de nuevo.

The food was lovely! First time I have been and was very impressed with the food! However the extremely loud ringing from the machine behind the counter is not something we wanted to hear constantly throughout what was meant to be a romantic evening.

First time ordered with them, they up to a hour so one hour and twenty minutes I ring them to be told it's still in the kitchen. I said that's not really any good and said it's to late and what do they do but hang phone up. So rude

Popped in for a curry as we were staying nearby and we had a lovely meal. The staff were very welcoming and friendly and the food was delicious and very reasonable. Thanks!

Food is great.. from starters to mains. Vegetarian versions are good too although not a huge choice available. Love getting a takeaway regularly from the friendly staff. Would definately recommend you try their food.

Just had a wonderful takeaway from the Shimla. Always top class service and amazing quality food. I ask for a hot Chicken Bhuna and it was cooked to perfection.

I would of given 5 stars but what they charge for a buffet is too expensive we weren't allowed to see what we were ordering but only on the menu and we wasnt allowed to take third round of buffet food for them to put it in the box to take home and we were getting stared at whilst eating our food and also the woman couldn't wait to take my debit card to pay for the meals it's a shame because I like Chinese food

So disappointed with my experience with Shimla Spice, I am a loyal customer to them visiting monthly however on this occasion they have provided poor service. Very disappointed and will not be visiting again, and will also be telling friends / family about my experience. Such a shame!

Sizzling hot starters...good choice of main dishes...cream coffee...mango kulfi was all delicious & tasty. Top marks...would go again.

Acabo de llevar una comida para llevar de este restauranteLlamé al pedido y lo recogimos a nosotros mismos, ya que la última vez que tuvimos que esperar 2 horas para nuestro pedido, (hubiéramos renunciado a ese pero prepago)Decidí intentarlo de nuevo pero desearía no haberlo hechoPedimos pakora de pollo que sabía seco como si hubieran sido recalentadosEl cordero rogan que tenía cordero bhana en el recipiente no parecía ni sabía para ser sincero, y el cordero nagaSinceramente, tenía mejores curries de un frasco que no se volverá a ajustar

We had a home delivery tonight. The second worst indian food we have ever had. Avoid please and use somewhere else. This place is really not good.

Quality food lovely selection of dishes, no alcohol served but the food quality is the best I have tasted. They do allow alcohal to be brought in for own consumtion wich was a real plus

Went with friends the food was very poor and the service was very poor as well, staff wound not give. Extra plate or cutlery never go back again

A bunch of mates looking for a good honest curry on the Bristol Road.....and that’s what we got! Excellent food and service, and excellent value too. Very good food all round......wholeheartedly recommend.

Excellent....... food, service and prices

Fantastic food ..nothing was to much trouble prices were fair and the restaurant was clean..you take your own drink that was great ..staff were friendly and polite.. i have also order as a home delivery order the food was hot and lovely highly recommended

We have recently enjoyed another family meal at Shimla Spice. This restaurant never fails on quality food, I always have a lamb dish and it is always tender. I believe this is the best Indian food in Gloucester. Always have a warm and friendly welcome.

Siempre venimos aquí, ya que la comida es excelente. Si encuentras que la comida es un poco picante, solo tienes que decírselo al dueño y se siente, mi hermana y mi sobrina vinieron de Yorkshire y les encanta ir allí, la propia siempre viene y Habla con usted. Muy bien administrado restaurante familiar, le recomiendo que lo pruebe.

If I could give this company zero stars I would , we carried out works to thier building and they never paid the bill , Low life scum who don't pay thier Bill's !!!!!!!!

At the end of a search for a curry after a long day, we came upon this small but friendly restaurant

La primera vez que ordené de ellos me había equivocado con mi pedido y fueron muy amables y serviciales para que me solucionaran y la comida era exuberante. La próxima vez, el servicio estaba bien, pero la comida era mediocre, sosa y sin sabor. Impresionante hazaña para la comida india! Me pregunto qué traerá la próxima vez. . .

Rang to make an order, and the person on the other end of the phone had the cheek to take another phone call whilst I was trying to place an order, incredibly poor customer service, I have never used this establishment and never will after this. Thoroughly disappointed and would not recommended.

Lovely place to eat . Fast friendly. Clean . Good for take outs as well.

Worst food which I had on name of Shimla. Attitude of Person who was taking order was bad. In terms of billing, they gave handwritten bill not even Printed bill. First time in my life I saw any restaurant charging for Chutny with Papadam. Will never visit again.

Very nice restaurant. Good food and nice flavours. Go go go. Enjoy. Also a very good take away.

Greeted on arrival, didnt realise you had to bring your own alcohol, bought some from the shop next door handy and helpful. Very nice madras and lamb rogan. Warm plates too. Definitely visit again.

O este restaurante utiliza dos chefs completamente diferentes o algunas personas realmente no tienen idea de cómo debería saber la comida india adecuada.

we ordered a home delivery takeaway at 6.30 pm and was told within the hour - rang at 8.00 pm chasing the delivery and told it was on the way - time is now 8.45 pm and they have just delivered - two hours and fifteen minutes !!! don't think we will be using the home delivery again !! serves us right for being lazy, will order and collect from Indian memories next time ..... Thank you

Had some indian curries many times before but this was not one of the best. Couldn't finish the curry due to tough meat and the naan bread was so doughy and undercooked. Onion bajhees were very dry too and so glad I had saved the dips from the poppadoms. Wasn't very busy either so we had over attention all night .. Sorry but will try somewhere else next time .

Visited this evening, friendly helpful staff, very tasty food, best madras I have had for a while! Food came out piping hot and perfectly on time. Thank you, we will be back.

best food in gloucester service was excelent food high quality book ur table for delicus food and tasty

La comida de este lugar fue increíble, nos la entregaron y valió la pena la espera. Mi novia es vegetariana y dice que el chicpea chana malasa fue el mejor que ha tenido en mucho tiempo. Y el precio era justo! Definitivamente los volveré a usar

I ordered a paneer which usually has cheese chunks in and it didn’t. Butter chicken tasted terrible and the other curry that was also ordered also didnt taste great Rice still had water in and caused water on the plate and curry. Will not be ordering from there again - used to be a regular customer....

My girlfriend & I had dinner at Shimla and it really was excellent. Every dish we ordered was very tasty and the service was good too.

Reservé el restaurante para mis maridos 60 para 22 personas y toda la noche fue muy agradable. La comida era excelente y todo salió juntos en platos muy calientes. El personal fue amistoso y atento. Pude dejar globos y alcohol el día anterior (fue un cumpleaños sorpresa) y esto me ayudó mucho. La comida fue muy buena y definitivamente la visitaremos nuevamente, ¡Gracias!

Good food. Good service. No drinks licence.

Fab food and great service. Amazing how quiet they were on a Saturday evening. Kinda like being able to take your own drinks but did miss a cool beer with the meal. Will certainly come back again.

Cracking food, great selection of specials and great service

The food either eaten here or take-away is excellent. The spices and flavours used are just right enabling you to taste the food not just the flavourings.

Excellent service and very friendly staff. Great tasting food! Delicious!

Rubbish. Used to be really good. Food and service were substandard. Disappointed! 😓

Only 4 as they don't have a licence to sell alcohol but food was beautiful

Ordered through just eat, the curries arrived late, they were just coo,l rice was cold, and popudoms were stale!! And the food was tasteless, after warming.

I've been using the Shimla ever since it first opened and it has probably become my favourite of all of the Indian restaurants in the city.

Had better but the staff are friendly.

Firstly the positives, you can bring your own booze (we didn’t) so if that’s a primary factor then this is a great choice. Poppadoms were served with plenty of chutneys etc. The tarka dal was delicious.

Horrible delivery service. Delivery driver arrived 10 minutes late and the food felt cold as well, I offered him to bargain for the food as I felt paying the full amount for the food was not worth the money, but he declined. So he just took the food and stormed off. Order was canceled and 20 minutes later got a call from JustEat in regards to my unsatisfactory order. The Customer Support Adviser, typically was Indian and couldn't even talk properly in English when I explained my unsatisfactory order. I wanted to report the restaurants bad delivery service but all JustEat said was that they do no accept Feedback as they do not have the department available for that kind of service. (Which is absolutely ridiculous). All I could do was to write a review on Google. To be honest, I wanted to report the delivery driver and the bad Customer Service JustEat are providing to customers, without sounding rude or racial, the advisers English was so poor & I had to repeat myself so many times, I was getting so annoyed and pissed off to talk to her. Absolutely unacceptable service by JustEat, as well as the delivery driver's attitude with Shimla Spice. Not ordering from again, despite the high recommended review people have voted for this restaurant and review on here, the people were very ignorant to me from the restaurant and JustEat services.

Absolutely awful takeaway. Arrived late and to be honest wish it never turned up. Worse curry I have had for a very long time

Good food and good friendly staff, will come back again soon , as I'm from Bodmin, Cornwall

Paid more than our usual place. Food was bland and featureless. Friday night eating in had 10 people in an entire restaurant, that should have been a warning. The food was more highly coloured - almost glowed - than flavoursome.

Lovely meal on a Saturday night; around 15 guests so we were put in a cosy back room. They don't serve alcohol so make sure you bring your own. We only found out on the night but there was a shop next door that we could purchase our drinks from (bit expensive though). The food was simply delicious- recommend the Pran chicken from the specials. Staff were lovely and friendly and sang Happy Birthday as loud as the rest of us. Had a gender reveal that night too and insisted on clearing up the confetti themselves. Will definitely be visiting again as very reasonable prices and food was amazing!

Una vez más toma mi elogio de Shimla Spice el mejor restaurante indio en Gloucester. No sólo el servicio es excelente pero la comida excepcional.

A family meal to celebrate 2 birthdays was spoilt by the attitude of the staff when the food was not satisfactory Garlic mushrooms without spice was ordered as one of the starters It smelt/looked spicy so someone who wasn't allergic tasted it first - narrow escape as it was very spicy. King prawn madras was hotter than vindaloo - waiters were slow to replace & made comment 'madras is spicy' By the time it was cooked everyone had finished eating so we asked for it to be boxed - please see photo of sarcastic comment on box When we asked to see manager we were told he was busy in kitchen A course in customer service is definitely needed

Really excellent food, tasty & well spiced, they even made up a dish for us off the menu & that was superb. Friendly service & BYO alcohol too, the prices represent really good value too with large portions - highly recommend

Always friendly service and quality food. Loving the prawn puree

Held a business launch event there, could not have picked a better place, the facility, the service, the food was fantastic, all my guests were really impressed, happy and full of praise.

Ordered delivery. Was told within the hour. Called again after hour and a half food had not left the place. Total joke of excuses. Not ordering from them again. Just to add. It finally turned up 1 and half hour late also after I had cancelled it. Delivered by someone who looked homeless no teeth and very rude. Definitely not ordering from them ever again and wouldn't recommend anyone else to.

Very disappointing Saturday night, ordered 7.05, promised 8.40, 8.50 not even left the shop, guess I'll be hungry tonight, cancelled order... Not impressed...

My husband, son and myself went to Shimla Spice last night. We really enjoyed our meals. Everything was delicious. Top quality Indian cuisine! Really generous portions too and we all agreed it was the best Indian restaurant we had been to. The surroundings were authentic and good ambiance too! A lovely restaurant we shall recommend and certainly be visiting again