Shottas Shack in Doncaster

Rude, Rude, Rude!! We ordered 2 hours ago, being advised that the food would be with us in half hour 🤔 after 3 calls & 2 hours we recieved the food - cold! I called and spoke to the manager letting him know and that this was bad service! He said he would send a replacement out in another half hour 🤦🏻‍♀️ I said I didn't want a replacement, just a partial refund, he said I had to give the food back, i said fine once i have a refund- he point blank refused to - bad service the food was shocking, so disappointed!! ☹️

Personal muy grosero, agresivo, poco profesional. El "gerente de negocios" Chris, no solo alentó este comportamiento, sino que se unió a tratar de humillar a un cliente por el que me había ofrecido a comprar el almuerzo diciendo que estaba mendigando. Avergonzó a mi amigo y lo hizo sentir tan incómodo que no quería comer en el restaurante y cambiamos el orden para llevar.

Very unprofessional and uneducated staff working here. Refused to change my sauce because on the menu it said mayo inside the sun so didn’t change the sauce even though I can’t eat mayo.

Was in that shop over 10 minit no staff on till taking orders ended up walking out poor customer service

Sandwich was not made properly. Bread cut incorrectly and very dry. Very little sauce too on the sandwich and parts of salad was missing.