Shrewsbury Arms in Cheshire West and Chester

We went for Christmas Day lunch and it was disappointing to say the least. We spent £85pp and for that I’m expecting a pretty darn good roast dinner. This isn’t a dig either, I just think it’s important to give honest feedback on this as I want to support local businesses and I have had nice meals previously at the Shrewsbury and want them improve. I was anxious about this meal as we’d had food close to bonfire night previously and it not good but I was hoping they might improve before Christmas. Let’s be clear, the food was not cooked well, the vegetables were not seasoned and lacked any flavour, the meat was overcooked and the roast potatoes were the worst I’ve ever tasted in any restaurant, period. I’m just not quite sure how you can get them to be so bad, it was like eating leather. I’d have been happy with some Aunt Bessie’s ones they were that poor. The Yorkshire pudding was crunchy, lacking any of the expected texture, the stuffing rubbery and the gravy was 100% instant mix. There was genuinely not one redeemable thing about that main meal. As for the starters, if you’re doing pate like that you should be serving that on crunchy toast, not luke warm , barely toasted bread and it certainly wasn’t brioche toast as was claimed on the menu either. I don’t plan on coming back in the future despite having eaten here on a number of occasions previously. I’ll wait and see if it improves but if something doesn’t change then it wouldn’t surprise me to see this place close in the not too distant future and that would be a travesty.

Extremely nice food, fair value for money.

Called in after a visit to the Zoo. Food excellent Staff friendly The building was so hot, we were sat in the room with the fire and struggled eating we were that warm. Pork stroganoff and cottage pie excellent choices 👍🏼👍🏼

If you want, warmth, smiles, excellent customer service, come here. The food and beers are excellent! The staff are better!! Happy New Years to you all and THANK YOU😊10/10🙌🏻

We were in a room on our own as a family. It's a lovely pub and had good expectations but the time from when the first person in our group got their meal until the last person was served must have been over half an hour. They ate on their own in the end. I think the pub was too busy for the amount of staff. The food wasn't very nice and wasn't worth the wait. I don't like giving bad reviews and looking at other reviews with better scoring maybe the chef had a bad day but our meal wasn't worth the money and it took too long.

What can I say, a friend has mentioned this place a few times , we were looking for somewhere we didn't know so suggested here. About 40 minutes drive for us but , worth every ounce of petrol. Finally decided on a steak and stilton pie , a meat and potato pie and an oppenheim burger, after drooling at everyone's food being taken past ( looked amazing) ours arrived , omg do we eat it or climb it . Every mouthful was delicious , tender and totally enjoyed. My friends recommendation was worth it and will definitely be back . Lovely cosy pub , polite courteous helpful staff. Very reasonable price My only issue was no cheese pie available today but on my list for next time.

Booked for dinner with friend. Shown yo table and given menus, no mention of specials. Decide on pie only to be told there was no pies left. Order chicken in garlic and mushroom sauce with chips and green beans. Green beans were rather than al dente need an al dentist they were that hard. Chicken, mushroom and sauce had literally no flavour at all, nothing. Chips had wedges in them and were just off being far too overcooked. To top it off, lights turned off round us at 930. All in all a very disappointing experience.

The staff all seemed to be great & a nice place to visit.

We visited this country pub whilst staying for a short weekend break in the area. We both chose pie options for our meals; they were amazing (not these awful dishes of stew with a puffy pastry top found in most pubs these days). Truly proper traditional home made pies that tasted so freshly cooked with peas and chips to die for! The staff are so friendly and inviting in comfortable 'country pub' surroundings. We will definitely be looking forward to visiting again in the future and staying on site in our caravan. Highly recommended.

Food was tasty, plates were hot. Portion sizes good, not overfaced. Staff attentive and friendly. Prices reasonable. Overall a pleasant experience.

There was more grease oil in the batter than the quantity of fish. Everything was from frozen. Potatoes were smelly and raw inside. My son had a meat pie and quality was appalling too! Fish portion was small, prize as high as the top quality fish and chip of London! I feel I have thrown £30 in the bin!

Charming pub, lovely staff, nice food

Called in here for hot drinks when out walking in area. Really friendly welcome at the bar. Had 12 Yr old twins with us and 3 dogs. This was not an issue. Dogs are welcome inside although we chose to sit outside so twins could play on the small play area. Lovely beer garden. Decided to order a couple of bowls of chips to go with our drinks. These were amazing, if you like chunky chips I recommend you order a bowl. There is a field next door containing lama's and geese. Kids loved seeing them. Menu looked really good and well priced. I do plan to return to eat here.

Been several times but will never go again. Ordered pie and mash. About a quarter of the way through I happened to turn the pie over to find mould. It was spread throughout the pastry. They tried to say it was colour transfer from the baking time. But it was clumpy, will not recommend. I emailed my feedback, plus I'd spoken to them when I was there. Not had an acknowledgement or response.

Lovely little pub. Only stopped in for a quick pint, but we’ll be back.

Excellent service Excellent quality food

Food was great , especially the steak pie and chips.

Excellent really nice food and good size portion

We had a wonderful meal at the Shrewsbury Arms with the family. Three of us are vegan and two carnivore. We were all well catered for with a good choice of food. The staff were attentive , friendly and helpful. The meal arrived promptly it was nicely cooked and well presented. The beer was also well kept and there was a good selection. I tried the White Witch, it was delicious. Thank you.

famouslordhillmuseum Shropshire s home of fine art for collectors on line love to go the Shrewsbury arms pub food top of the form beer too wine good bar staff make you welcome.e highly recormended when in Chester area

Went in Sunday 8th Sept, food was excellent, and very reasonably priced, took Our Springer Spaniel Ruby in, She loved it staring out a Staffie 😆 Bar Staff were really Friendly, definitely recommended.

Food is usually very good here. They do a marvelous sharing roast meat platter on Sundays. This time, however, they had run out of gammon and did not have any rice for the mushroom stroganoff. I will still go again because on the whole it is very good and value for money.

Ordered the Sunday lunch and it came family style for 5 there was so much food

I came here with friends for my birthday after the pub being recommended to me . The Sunday roast was nice, although I didn't like broad beans . The atmosphere was good as the pub is oldy worldly . We have a mixed opinion with the staff . There was one girl who didn't seem happy at all when she served us . She banged the glasses down on the table and tutted at one point . We told the young lad our feelings and he said he would pass it onto the management I asked to see the management but they didn't come to us and never made themselves known . It's a shame as the rest of the staff were ok . Not sure if I will return .

Lovely pub. Can't do enough to accommodate. We were a party of 9 with 5 kids. They were happy to change the menu for them. Lovely staff and great service. Thank you

Unbelievable tipsy blue cow pie phenomenal grub. Great little cozy old fashioned pub doing amazing food. Brilliant friendly staff, great Guinness Faultless experience

Nice little place with great service from the staff. More than a little pricey but the place has a great layout.

The kitchen staff need a pay rise in my opinion. Excellent food and good staff make a place. Highly recommended 👌

The Shrewsbury Arms is a dining experience that can only be described as a blend of Gordon Ramsay’s fiery perfectionism, Jamie Oliver’s rustic charm, and a dash of Heston Blumenthal's mad genius. If you’re looking for a Sunday dinner that will make you question why your own roast at home even exists, then this is the place for you. I’ve also had the pie — with the star of the show… This isn’t just any pie. This is the pie that other pies whisper about in awe. It's as if the culinary gods themselves descended from the heavens, handed the chef a golden rolling pin, and said, "Make the pie to end all pies." The crust is so flaky that when you cut into it, a gentle breeze seems to waft from it, as if the pie itself has sighed in contentment. The filling? Oh, the filling. It’s a meaty, gravy-laden masterpiece that could bring a tear to Ramsay's eye, though he'd never admit it. Imagine a perfect balance of savoury goodness, seasoned with herbs that were probably plucked by woodland elves at dawn. And the Sunday dinner—don't even get me started. The roast beef is so tender that even Jamie Oliver would pause his incessant "pukka" exclamations to quietly weep into his Yorkshire pudding. Speaking of which, the Yorkshire puds are like fluffy clouds, expertly engineered to soak up the rivers of gravy that flow like the Amazon across your plate. I wouldn't be surprised if Heston Blumenthal had a hand in the chemistry behind these puds—they’re that scientifically perfect. The vegetables are so fresh and vibrant, they could probably win a beauty contest against some supermodels. The potatoes—crispy on the outside, soft on the inside—are so moreish that they might actually be addictive. I found myself eating more than my fair share, and I have no regrets. In short, if you ever find yourself within a hundred-mile radius of the Shrewsbury Arms, drop everything and make your way there immediately. Your taste buds will thank you, your waistline might not, and your own cooking will never seem quite the same again.

Lovely busy so had to sit outside but our own fault as hadn't booked.

Fantastic food - incredibly awesome pies and yummy pizza! Very friedly staff and a nice ambient! We really enjoyed the evening there.

We had a couple of pints and 2 Baguettes, Beef and Hunters Chicken and a bowl of Chunky Chips, 10/10 Best I've had in Years ,

Seemed to have no where inside just to have a pint. It seems all tables are for food and are pre booked but empty. Sent outside to beer garden. Should advertise as a restaurant only, not a bar as well

Great meal, good service and didn't get ripped off

Delicious food and very friendly staff.

Went here after croccy trail for my grandsons 5th birthday 🎂 party. It was great very attentive staff. Clean and friendly. Outdoor activities for the little ones Will return if ever up chester way again

Visited here for dinner whilst staying on the adjoining campsite. Cannot praise the quality of the staff enough, very friendly, helpful, entertaining and sociable. Wish we had a pub like this at home. Food was excellent, very tasty and plenty of it.

Very impressed ! To start with enjoyed the food. Fair prices. But I honestly thought the staff were absolutely wonderful. Friendly and couldn’t be more helpful. If this pub was my local I’d be bloody happy. Next time we’re over that way we will definitely stop for some food. Happy to recommend

Great food and service. We'll be back!

We went for lunch and the food was beautiful. The hot hunters chicken baguette and the beef and onion gravy baguette were delicious, you get a great portion.

Really lovely family experience on a Sunday afternoon. Staff were very welcoming and accommodating to my dietary requirements. 2 yr olds food came out quickly and portion size was good. Sunday a la carte menu had a good variety of choices. Food was lovely and a good sized portion. Would recommend.

My husband and I went to the Shrewsbury arm tonight for tea, we’ve been there on a number of occasions as it’s a nice local pub and you got good portions, but wasn’t impressed with it tonight, the chips that we had with our meals were rubbish, they had been very over cooked, and had no taste to them, also I noticed 2 lots of dog muck on the grass area near the tables where you eat I which isn’t very good I certainly won’t be going again. Very disappointed ☹️

My husband and I went for tea and the chips we had on both meals had been very over cooked and hard and very greasy. Also I noticed 2 lots of dog muck in the garden area, which isn’t nice especially children playing in that area VERY DISAPPOINTING. On other visits the meals have always been great and good portions

Absolutely brilliant! Came for a birthday meal (for my mother). The service was fabulous, and the waitress, Jess, was absolutely incredible. Really lovely lady! So chatty and caring, all the family and the kids loved her!! What a diamond 💎 I have been to The Shrewsbury Arms on other occasions and by far does the best Sunday lunch I have ever had. Totally recommend!!

Excellent venue friendly staff a good value food. Out with friends and partners. Definitely recommend a visit or two

Good menu, good prices, good beers, great service. Why wouldn't u give it a try 👍

Mediocre food with an unfriendly restaurant manager

Sunday lunch amazing plenty of meats to choose from

Arrived at 7:35 on Saturday night, there were people in the dining area and some tables available. Waited at the sign by the door as instructed but no one came so moved up to the bar and asked a young staff member if they were serving food and had a table for two. The staff member shouted another member of staff who said no. As it was relatively early for a Saturday I asked what time their kitchen stopped serving. The young staff member again had to call to ask the other member of staff what time, who shouted back 7:30. It clear was a decision was just made by the staff member as the young member of staff didn't have a clue. We found the place unfriendly and cold. Went to the Ring O' Bells in Christleton who could not have been more welcoming and the food was delicious there.

Our party of 5 plus a new baby really enjoyed our Mother's Day meal at the Shrewsbury Arms. The staff, especially Amelia, went out of their way to make sure that we were all comfortable, took orders in a friendly and timely manner and delivered delicious food to us. We would certainly return. Thank you! Veronica Ierston

Took the grandweans for Saturday lunch - absolutely first class!! The food (steak pie) was perfect and the children’s menu and portions were sublime. Service was smiley, swift and welcoming and the restaurant has a lovely feel about it - homey, warm and just very pleasant. The dessert prices do make your eyes water, but once in a while you have to treat yourself don’t you?? That gripe apart, we had a lovely meal and a grand time. The real ales on offer are superb and Laura always goes the extra mile to make sure you are served properly, happy with everything and well looked after. Couldn’t fault it and will happily go back any time. Eaten here many times over the past 10 years and never once been disappointed. Think that says it all 👍

Visited with my family last night basically to try this place out again because I use to be a regular but after a few awful meals I decided to give it a miss, but I have a 60th birthday coming up for which I want as many guests as possible attending and I thought I would give the Shrewsbury another try and to be fair it was as diar as it has been the last few times I chanced a visit, it took approximately 50 minutes for our meal to arrive and mine had a child's portion of chips with it , when I asked for a some more I was told THE KITCHEN said that it would be extra because it was the normal portion, also the gammon I ordered was over cooked and cold . Shame because the KITCHEN, has just cost this place a birthday bash of approx 60 guest's

I have visited here several times over the last few months. I love it in here - nice atmosphere and really lovely and friendly staff. However, it’s their cheese and onion pie that is the star - love it! See you again soon.

Had lunch there. Service really quick. Had a tuna sandwich. It was delicious, and plenty of filling

Went for valentines day which we saw advertised on the Internet as £50 for 3 course for 2 people plus 2 glasses of prosecco and it wasn't on! When we queried we were told the chef knew nothing about it and it wasn't on this year!. I showed the young waiter the website and that it was definitely this year and mothers day was also advertised for 10th March, to which he couldn't understand why the valentines meal had appeared on there too! Had to order off the regular menu which was very nice but we came away very disappointed that we didn't get the valentines meal that we expected.

Excellent food and service..the fish pie is to die for..pure heavan.

I found it quite hard to digest the fillet chicken burger. It was too over cooked and burnt on the edges. I put extra mayo on it so I could digest it easier. I don't like to complain due to my anxiety. But I wouldn't want this to happen to anyone else.Everything else was ok.

Had a lovely meal here today ,very clean and staff very friendly 😋 xc

Staff are all very friendly and accommodating. Laura went above and beyond for the wake this morning.

Lovely little pub, clean and accessible. Good service and stunning food.

Had my 60th here ,it never disappoints me lovely food and lovely staff that cant do enough for you

Always great for a nice lunch 😁

I could live here how cosy this pub is :), our food was unfortunately average but the staff very friendly and welcoming.

Went for Christmas lunch.Which we have done 4 out of 5 years. Always been lovely. This one very disappointing. Pate to start with Burnt Toast. Then Roast dinner with burnt roast potatoes. The trifle was ordered as cheese cake. Overall very disappointed. Was asked on leaving if everything was fine explained and wasn't even given a sorry. Only to find the price had gone up to £85 per head

Amazing place with very good food and lovely staff. Gave it a try after i saw Geowizard’s video and you giving him Crisps and water. Kind hearted people

Sunday dinner is a sharing platter with a great choice of meats.

Food only review following lunch with a group. Tasteless, fatty beef, hard Yorkshire pudding resembled a shell, bland veg and seriously disappointing cheesecake. Staff worked hard. Unable to recommend.

Really good Sunday nut roast. Catered for gf and vegetarians.

I was very disappointed with the festive menu. I had the turkey dinner, the roast potatoes were hard and very hard to cut, so I left those. The stuffing was like glue and had an awful taste, so I left that. The service was slow. The staff were pleasant though. It was a pre-booked meal for 25. So very dissatisfied. Sorry!!

Really lovely, with friendly staff. Food was really good (I definitely recommend the fish pie.) We visited at a really quiet time, so we were seated right away. Sadly we didn't have time to sample the desserts 🥺. Looking forwards to visiting again, and staying a bit longer. (For dessert 😉)

We just popped in for a drink and we'll definitely go back for a meal.

I came here with friends for a Sunday Lunch. The food was great and Cheesy Broccoli was amazing. The staff were very friendly. The service was fast at the start but because we were at the back part down the stairs, we felt a bit forgotten sometimes.

This is a nice pub with a good kitchen and an experienced chef., but the interior needs a lift, an upgrade in that area would bring it to 5star level.

Lovely place good food great atmosphere

What an amazing meal and a great atmosphere. We went as a group of four and had the platter sunday roast, each of us ordered a different meat and there was plenty of vegetables too. Excellent value as the more of you order the cheaper it becomes. Compliments to the chef for an excellent meal.

Their Sunday roasts are to die for! Be sure to order the mixed-meats platter option to share and a cauliflower cheese and mash on the side. You won't find a better Sunday roast, for miles. We've tried.

We had a lovely Sunday lunch lot of choice good food and good service from our waitress Amelia

Food good but service very slow Empty plates not taken away, even though staff walked past numerous times.

Lovely meal in a lovely pub. Seem to be a lot of maybe new staff and service was a bit slow while they did their best to please folk, the wait was a little frustrating.

Had a lovely Sunday lunch at the Shrewsbury Arms! Fantastic service and staff! Will 100% be returning again!

We were looking for somewhere to stop for lunch and came upon this little pub. It is set in nice surroundings and inside was welcoming too. The staff were very friendly and helpful and the menu was just enough to not frazzle our heads, there was also a vegetarian/ vegan menu available which made the wife happy. The food was lovely and at a good price.

Sunday lunch platter is the best .

Rude!!! Only popped in for swift drink which was fine. Served by lovely polite girl behind bar. We looked around for somewhere to sit(was empty tables everywhere) and was told by the rude older lady (possibly in charge)that if we weren’t eating “go through there”!! To which were 3 couches already occupied. Shocking!! Had drinks and went. The older lady was at the entrance on computer to where to greet people n didn’t even have decency to even acknowledge our custom?

First time at this establishment. I was impressed with everything. This is from parking to the food and service. Ok, this was a funeral but was a very welcoming place and everybody seemed to be happy and enjoying themselves even though it was a sad occasion. Could not fault the place. Well done all the staff. 😁🍻

Very friendly staff, a well kept pint. Lovely beer garden.

Came across it on the way home from Chester Zoo (avoiding motorways). Hadn't booked but they found a table for the five of us. Went for the Sunday roast for five which came as a meat platter in the middle of the table, loads of veggies and some gravy boats. Whole clan thoroughly enjoyed the food, which is a rarity! Nice location and great staff, hopefully be back again.

Popped in Sunday afternoon, bank Holiday weekend, we hadn't booked a table but they fitted us in no problem, beautiful food ,great friendly staff, reasonably priced, excellent place

Food was lovely, it was a Friday afternoon so quiet but perfectly nice all around.

We went here on Sunday on the way back from the zoo it was lovely the staff were so friendly and the food was amazing would definitely recommend

My wife and I went for a family birthday Sunday Lunch. Some of our Family were delayed on the M56. This was no problem for the staff. They looked after us well. We had a great time when all the Family were all eventually together. Servicr was good and Food was exceptional. Well done to all the staff who made our Family occasion so special. Yes we would recommend this place to others!!

Nice pub. Food was ok, staff nice and friendly. Will come back again.

Lovely place for a Sunday roast

Excellent service, lovely staff, great food

Food was excellent and so was the service just took a little long for it to come out but was worth the wait ...highly recommended

We stopped at a campsite a 5 min walk away and decided to book a meal and were not dissapointed. Fantastic pub, great food and all staff very very accommodating and friendly. Very dog friendly too. We had the dirty burgers and bought a kids pizza meal all of which were generous portion sizes and tasted good. Deserts were great too we reccomend the kebab desert wow ! Good choice of beers too. We left feeling very full and relaxed. If we end up in the area again we will definitly make sure we call in for some food.

We are on holiday from Aberdeen and were staying at Elm Cottage down the road. We ended up here for dinner our first night and the food was great! We had nachos and some beer battered cauliflower to start with a lasagne and chicken in a basket to follow along with 3 kids meals. The weather was nice so we sat outside in the garden and the kids got to run around and see the chickens, geese and alpacas that lived next door. The food was all fresh and hot and tasty! Just how pub food should be! The staff are all so wonderful! Really polite, friendly and up for a laugh. They were also so accommodating for the kids too! We decided to rebook for our last night. Again the food was just perfect. Mushroom soup. Battered courgettes. Sunday roast. Loaded burger. Couldn’t finish the mains as it’s just too much food! Great service again and the atmosphere is just so chilled and relaxed. Thank you so much for making us all feel welcome! Please if you are in the area give this wee pub a try!

Lovely old country pub . Very good variety on the menu. Food well presented and piping hot.

Food good but childs desert to sweet

Food cold , unwelcoming staff .

We’ve visited this pub before while staying at Elm Cottage, remembering how welcoming and friendly it was we returned again this visit. We knew the pub can get busy so booked a table for Friday night and also Sunday night for food. Great menu to choose from and it changes on a weekly basis, which is amazing. Great selection of real ales and lagers. Food was amazing on both nights as were the staff, very friendly, nothing is too much trouble for them. Lovely restaurant, if weather is good you can also eat outside, they have a great sized beer garden. The pub is also dog friendly too, which is a bonus especially if you want a meal out and have pooches. The pub also has some pitches at the back of the site, with electric hook up and a smart shower and toilet block. We have pre booked to stay here the next time we go away. Looking forward to our next visit.