Simmons in Luton

Started from not clearing the tables. We asked 5 times and the kid actually said that will do. Table remained dirty. We had the breakfast and omelettes runny and lightly cooked. They came out in piecemeal - no beans and both the breakfast and omelettes were truly cremated . We had to chase for all bits of the breakfast. Toast had margarine - who uses that??? Staff were incompetent and provided no service. Could not see anyone taking any responsibility. Although the bakery looks amazing I. Terms of products. I did not risk it. I would NOT recommend or maybe this is acceptable in Luton??? Would avoid completely.

This bakery has nice products and you can get a sandwich made personally. I ordered one with tuna mayo and nothing else. I got it to go and then 10 minutes later, I opened it to find some cheese in my sandwich so I couldn’t eat it. It was a waste of money.

An array of beautiful and delicious cakes and savouries, locally made. We stumbled upon the cafe en route to Luton . The cranberry and yoghurt flapjack was so yummy. Locally made. Friendly service and pristine loo!

Meal was cold and incomplete. Had to chase for toast which arrived after meal eaten. One egg was ok but the other rubbery and inedible. Coffee was ok but will definitely not be eating here ever again. Terrible value.

Visited Simmons in Stopsley. The soup was lovely and the member of staff friendly. But they had such bad body odour that I couldn’t bear to eat all of my food. They obviously hadn’t washed in days. Not good when handling food

When Simmons first opened it was great. Now, it's overpriced for the poor quality and service. Order was wrong, asked for Cherry Bakewells and got Almond Slice cakes - even though there was clearly a stack of cherry bakewells in the window which is what I clearly asked for. Unfortunately they were boxed away from me and then put in a bag so this wasn't realised until we got home. The donuts purchased were extremely dry and hard with almost no icing! Tasted as though they'd been sat in the window all weekend. Sausage roll was 80% pastry and 20% sausage. Sandwiches were the best part, but only because they put so much in to justify the £4 price tag. Don't mind paying the money because you go there for what you get, but if that's going to be the quality of food and service from now on I'll stick with Greggs! The ladies in store need to be reminded it might not be their dream job but they are customer facing, and a smile goes a long way.

The staff are friendly and the food is nice but it has to be a treat because its so expensive, once a month or less than that suits me

Great staff. Good food. Always someone to talk too. It's good here wether just for a coffee to go or to meet others for a lunch. Savouries and good miture of cakes, pastries or buns.