Sip & Stone in Antrim

The staff could have done better, but they are working with a seriously flawed system. The waiting time for food displayed (14 minutes) was at least 10 minutes over optimistic. The food wasn't that great (Ulster fry) and not that hot. We were sat near the hot food hatch and could see food being plated, put up for taking to customers and sitting there for ages. The novelty electronic delivery trolleys are no substitute for well trained staff, a simple system and effective supervision/management. At over £30 for two breakfasts it wasn't great value.... but do the management care when they aren't really relying on frequent repeat custom. We'll be trying Northern QTR when we are back at Easter 😐

If I could leave 0 stars I would. How they charged £10.78 for a roll, 2 veggie sausages and the most measly portion of beans is beyond me. Didn’t make it clear on the menu that you wouldn’t be getting an egg and hash browns as well. & you can’t order an egg or hash browns separately, so if you want to add that on you’re paying for another £12 roll - £22! For a veg sausage egg and hash brown roll?! Utterly ridiculous! Wouldn’t have ordered had I known. Save your money get a meal deal from WHSmith or a Burger King instead

Shockingly terrible microwaved meals at an eye-watering price served by... A robot?! No thanks. To be fair, the robot gave more of a smile than the staff on duty. Food was cold, tasteless and badly made. Lots of marketing gumpf on the wall about the food sourcing and inspiration from the Giant's Causeway which surely can't be true. Almost £50 for terrible food and soulless service.

Marlena it’s a very nice girl, Amazing coffee and great staff

Great coffee and great service thank you Alina !

I was served early morning at 4:30am by Alina awaiting for our gate to open and she made the service and experience smooth and kind! Very helpful and happy with the service :)

Really cozy place with screens to see departure gates. Great food as well.

Served by Alina this morning and she was so helpful and friendly! Food was also great!

Found this place extremely clean and tidy and organised. Mark was on duty and was very friendly and diligent.. Definitely an asset to the place!

Had a sandwich and coffee. Was very amused to be served by a robot! Staff were very friendly (a chap called Mark came and took our plates away, apparently robots can't do they yet!). Food was really good

The manager (I think his name was paddy) was very accommodating and service from Kate and Emma were outstanding 👏 Gonna make this restaurant a regular visit when I'm flying in future.

Best restaurant within the airport. The prices are not abusive. The service is carried out by machines, the idea is not bad. However, be wary of the waiting time displayed, this does not correspond to reality (much longer). The food is good, well presented and in good quantity.

Got a coffee, service was fantastic from Alina, Paddy and Kate. Very welcoming and friendly.

Busy restaurant but very efficient. Food took less than 15 mins to arrive.

Lovely friendly and accommodating service (Paul served us - he was great) - really nice atmosphere 👍

Nice coffee and dessert. Very cool robot cats that bring the food and drinks to your table

Have a tea and a Croissant every week and the service is always fantastic

I got incredible friendly , helpful service from Alina , she is exactly what every service provider needs. I would give more than 5 stars if I could

Fabulous breakfast. Great service by Paddy.Thank you.

Brilliant service. Restaurant flat out and staff really busy but served us with a smile.

The best services ❤️! Thank you for everything .. we will come back with love! Thank you Alina Teodorescu for the services provided and service! You are The best!❤️❤️

I recently stopped by Sip and Stone at Belfast Airport and had a fantastic experience. The atmosphere is welcoming, and the food and drinks are top quality. A special shout-out to Alina, who provided excellent service—attentive, friendly, and knowledgeable. She made the visit even more enjoyable. Highly recommend this spot if you’re passing through!

I had the pleasure of working there before having a baby, I developed a lot during that period, the food is very tasty and well priced, the staff is friendly and helpful, but I was most surprised by a person who remained imprinted in my mind, her name is Alina, she is a special person, very attentive to the needs of her employee, she helps and guides you every time with love, she jokes and always makes you feel good when you see her, a warm nature and a person you can rely on! Exceptional service throughout!

Had a lovely meal in Sip and Stone. Shout out to Alina who provided us with a great coffee and friendly service with a lovely Smile.

Had a Lovley time here food was great and came fairly quick !! A Lovley woman named Marlena helped me out, and she couldn’t have been nicer! Will come back next time I fly out for sure!!!!!

Enjoyed the soda bread and fried eggs (I just went up to the bar and ordered this without ordering a fry). Alina was great in taking my order and serving me.

Would love to see healthier food on the menu, the airport really lacks this. Chips and burgers are ok, same as rest of airport. Really lovely staff and atmosphere though 😍

Food was great and quick to arrive. Robots were an unexpected scare but a fun way to receive food. Young Waitress Nicky was friendly and quick to respond when anything went wrong.

Nice place. Food was lovely. Great pint. Served by a robot too 😆

Ate here when flight was returned and being delayed. Extremely quick and good hot food. Alina was great at helping out with our order. She’s a credit to your team

Super Alina brilliant staff very helpful, the best thing about the airport. I will call in the next time I am here . Very pleasant smile

Alina was very kind and helpful and quick to serve when we had issues with ordering on the app.

Issues with my phone couldnt get the app to work great customer service. Always come here for cheesey garlic bread every time I leave from this airport.

Nice friendly service from Paddy 👍🏻

Served by Alina who was lovely, food was nice tho it is expensive

Dirty loaded burger completely fell apart and used a bun top as base. Bun was untoasted and completely dry. Chips were cold. Not worth the price at all, better off going to Burger King or even whs smith for a meal. Bellabots also kept getting stuck and were unattended, making a constant high pitch noise and getting in the way. Overall, not a good start to a holiday.

I had the pleasure of being looked after by Paddy at Sip and Stone in Belfast International Airport, and the experience was outstanding. Food was great and Paddy provided excellent hospitality, ensuring all my needs were met with efficiency and care. It was clear he was effectively managing his team, creating a welcoming and well-organised atmosphere. His professionalism and attention to detail made the visit truly enjoyable. Thank you, Paddy, for such exceptional service!

Really well looked after. Good food. Great service from Paddy.

7.20£ (8.67€) a pint of Heineken. Madness. Replaced humans with cat robots to deliver to food makes this place a dull hell. You'd think the money saved on staff would reduce the prices. Gougery at it's finest

Excellent service, food and drinks

Marks service was great. Very friendly and respectful.

Mark is a lovely guy, was a great waiter and very friendly. Chocolate fondant portion was too small.

Went for the kids combo deal but didn't want dessert because who has dessert at 6am. So they charged me separate items and it ended up costing more than the combo deal but I didn't realise this until I'd paid. Server said it was too bad and they couldn't change it. Absolute rip off

Pleasant service from Martyna Efficient and attentive

Have to say the service I got from a lovely young guy called josh was amazing he was so friendly and helpful with the biggest smile thank you so much for making me feel really welcome

Delicious breakfast. Fast & efficient service with smiles all round. Great job Leila, Alina & Paddy. Looking forward to my next visit.

Great food, greater service. Our server Alina went above and beyond for us. I am celiac and always worry when eating out at any restaurant. Thankfully the staff here were excellent in ensuring my food was completely gluten free, going as far to check and double check all the allergen booklets by hand. Even bringing the chefs out to go over all the ingredients. 10/10 We will definitely be stopping in again before our next flight 😊

I was shocked to discover that if you are a Gluten Free diner, your choice is a bap or a bap. Their GF baps are poor eat. No pastry, muffins, tray bake or even gluten free toast. So disappointing.

Staff were efficient, friendly and helpful.

I've been back and forth to N.Ireland several times this year and I always stop in here for a meal before my return flight. They have a few vegan options which makes a nice change and the plant- based burger is really good. The wee robot cat servers always make me smile.

Great service, great Guinness. Thanks Alina

Overpriced and two members of staff arguing behind the bar (then the kitchen) Very unprofessional !

Mark was great - super friendly and made sure we were well looked after

Alina is a fantastic addition to this place. She was friendly, professional and couldn’t have done more to please me. Thank you Alina! The delay has be made easier by your lovely demeanor 😘

Thanks to Alina for a service with a smile this morning 👍👏

Curtis was terribly kind to give a grandma as many cups of hot water refills as she needed cus she was very thirsty. Food good too. English tea excellent.

Service good. Person on floor very helpful. Liked the robot. Poor selection of cakes

Excellent service. Ahina (Alina) was very helpful at the reception

Bella bots were adorable! Such a unique dining experience :)

We have been served by the lovely Karolina! She was really friendly and happy to help! Thank you ;)

Very disappointed, we specifically ate here as the kids saw the robot moving about and wanted their food delivered this way. We ordered our food and drinks at table specifically to get the robot as stated. However our drinks were brought over by a waitress who clearly didn't want to be there and who said nothing at all too us. The food then followed shortly after by the waitress, when I said that the kids in our party were looking forward to seeing the robot bring the food we were told, they are not working that's why they are flashing. It would have been nice to have been informed at point of order and we could have decided whether to continue with our order or not. The food was OK but very expensive for the portion sizes provided. All in all very disappointing, would not recommend using this restaurant at Belfast International

Nice food. Ciabatta was lovely.

Service wasn't great. It was a slow day at the airport and only a couple at the counter. Stood for a while and no one came near us. Then a guy with a yellow hi viz jacket eventually asked us what we wanted. Ordered 2 teas. All of a sudden he just left. Went out of the restaurant altogether leaving us baffled. The a young lady who was in the middle of serving someone else asked if we were being served. We said no and she said she'd be with us in a minute. Eventually got served. Wouldn't like to see it if it was busy. Plus side, the tea was hot.

Karolina - excellent service & food really good. Thx 😀

We ordered a chicken burger and a chicken Caesar salad. Both were very nice and hot, and food arrived very fast, within 5 mins.

Food delivered quickly, tasty and hot. Customer service was great from girl at the bar who took my order to the gent who checked in whilst I was eating and when I was finished, little robots were novel too!

Process is quick, automated with a little robot bringing your stuff. Low score because of the shameless audacity for the request for a charity donation and a tip. Feel free to make charitable donations, and pay your staff properly, that’s expected of your business. Don’t ask me for a discretionary payment to do them.

Atmosphere about as good as it gets for a pub in an airport but what I didn’t like was the robot delivering my drinks and then having the cheek to ask for a tip. Absolutely woke.

Lovely place to eat while waiting for plane

Very confusing service for both the customer and the server who hasn't a clue. Served 2 coffees and 2 croissants with jam. Had to ask for a tasty and then knives to butter and jam the cr is a bit like a school canteen

First time using this facility and last . The restaurant was not busy at 7.00am We ordered a latte with Caramel croissant green tea and pani chocolate this took 20 mins!😡The latte was cold and my partner had to ask for another one we were not impressed.The staff were not helpful or friendly and were so slow it was snails pace Will give this place a miss .

Nicest place to eat at Belfast airport. The robot waiters are a novelty and very efficient.

Great service and info from Mark

Nice atmosphere, but two hot breakfasts were both cold on arrival. Would not eat here again.

Nice place for a quickly delivered breakfast by a cat robot. Can order using your Phone via Table Number. Options for alternative milks like Oat when ordering Hot Drinks.

This place has frickin robots bringing you your order man! Skynet is going live!!!

The coolest of robot servers floating about! Disappointed our drinks couldn't be delivered on one but totally understand why, still disappointed though so one star knocked off the service. Hire more robots!

Robots were very efficient. Hope they can cook as well one day!

For my wife and myself this has to be the worst ever restaurant experience of our now pension age lives. From an uninspiring menu we selected what we thought might be a relatively safe choice-traditional fish and chips although already off putting in that the price was nearly £18 per person.(Yes airport prices are stupidly expensive but this is really unreasonable) When both dishes arrived the exceptionally meagre portions of food were cold and the fish greasy and sloppy. My wife returned her food to eventually get a replacement dish which was equally as bad as the first if not worse. The most mediocre fish and chip shops in the UK would produce food much superior to the offering from Sip and Stone . The chefs responsible for this need to really reconsider their professionalism . Needless to say we would never entertain this place again for food and having read genuine reviews we are not alone in this decision. A section from a Belfast Telegraph review states that ‘The people who run these places should be ashamed of themselves, and the young people they employ to peddle this quality of food deserve a better start in the hospitality trade. Is it any wonder the sector can't recruit people when the likes of Sip & Stone give it such a bad name?’ Owners/management/chefs for Sip and Stone please take note.

A very easy order process via my phone. And the very swift Bot arrived to deliver my food. Quite scary. Good portion size and tasted great. Thanks

Mark the server was very helpful and kind. Food and drink was very quick and tasty

Lovely staff, we loved the robot server

Food was great and friendly staff(Mark) The delivery service is fun as u get it delivered to you via a robotic cat.

The bar has cute little kitty robots deliver your food.

Don’t like the robot food very good

Served by Lucia! Super customer service and such a lovely girl! Thanks Lucia!

Jordan, Emma and Natasha were absolutely amazing. It's clean, friendly and really good value for money. I had some prosecco and white wine before my journey back to London, and I was so impressed with their AI workers who help them deliver food to people. The food was delicious and came in a timely manner x

Karolina served us today and she was very friendly and efficient. Food arrived quickly and coffee was great

Food was cold and tasteless. A robot arrived to deliver food on trays that were very dirty. Don't waste your money.....get a meal deal sandwich

As a gluten intolerant person, I asked if the fries were cooked in the same fryers as the gluten products. Was told by the server, yes they are so not gluten free. I asked then for a burger with a gluten free bun (advertised on the menu as an option) Was then asked 'do you want fries with that?'. I repeated again I was gluten intolerant and was told the meal would just come as a burger without a side but there would be no price reduction. Not the end of the world I guess. Then I asked if the burger was cooked on a grill with gluten products and he said yes, they're cooked on the same grill space as Southern fried chicken. I asked if there were two seperate sides to the grill trying to judge the risk of cross contamination and he said the burgers are literally cooked right on top of the same space a fried chicken would have just come off. So I ask why they're advertising a gluten free option for burgers if the burger and chips are all cooked with gluten products. He couldn't see why this would be an issue. Ludicrous. I asked for a manger, he said there isn't one. I asked who I can complain to and was told to just leave a bad review on Google and tripadvisor hence my review. If you are gluten intolerant or coeliac, please don't bother with this place! Attitude and knowledge is abysmal!

Has no idea a robot would be delivering my food. They are not very loud and quite unobtrusive. Some lady dining here elsewhere got up to tell me the robot was for me. I chose to eat here for some table service as I had a long flight delayed. I had to get up to get my food and cutlery off the robot. Halfway through my meal my drink arrived and again I had to get up to get my drink from the robot. It's such a first world problem but I can't see how 2 robots bumbling around is any more efficient than a couple of people. Considering I did at least 40% of the work myself ordering online. It wasn't the overall experience I had expected. In any case had the caesar salad and it was really nice, though it's a tough dish to get wrong 😊

Everything was perfect; Very clean Food delicious and very quick The staff is amazing, ready to help with everything.

Lovely food and a good quick service

Because you get food from the robot call bella bot

Worst Guinness I’ve ever had. Lots of bubbles in the head, greasy glass (must be cleaned with all the food plates which makes it seem dirty). At £7+ a pint I expect it to meet standards set by Guinness.

I preferred the human experience, the robot delivery system seems unnecessary. Mark is very friendly.

Perfect. Although robots deliver the food, Márk was very kind to us. Recommended cuisine, Divine dishes. Thank you.

I got a dessert that was very small for the price, and my pint was over priced. Nice place to sit on before a flight

Mark our server was pleasant and efficient. The food was much excellent. The robots were also a fun novelty.

Food was yummy, got table service from this funny thing :)