Based on 418 opinions finded in 1 websites
Based on 418 opinions finded in 1 websites
Nº 526 in 1330 in Cheshire West and Chester
Opinions
Place well managed, friendly staff, clean, good food, short wait, only downside no hot water in taps in toilet, my hands are freezing.
john runner . 2025-01-02
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Food was very nice just small portions for the price
Andrew Haslam . 2024-12-31
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Always walked past this and never tried. Finally did and it didn't disappoint. Slim service, well cooked food and very clean. It's like a posh KFC
Dean Gilgrist . 2024-12-31
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KFC but much better! Kids love Slim Chickens, I'm glad they don't have ketchup as we had our fussy 8 year old trying new flavours. We visited on Christmas Eve and decided it should now be our Christmas Eve tradition. We can't afford to have it all the time as it's quite expensive for fast food (hubby and I would without the kids). We only usually spend that much when we are having a pub lunch etc. Atmosphere doesn't reflect the price of the food.
Beccie Davey . 2024-12-28
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Rude staff. Shameful attitude towards customers. Avoid and spend your money somewhere else!
Hasaan . 2024-12-26
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Salad box is highly recommended, had before and would have again!
david winterbottom . 2024-12-24
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The cleanliness in this place shocked me. The toilets were in an awful state: smelled horrific, one was flooded and another had tissue all over the toilet seat. The tables were sticky. It completely put me off the food and never returning again. Not that it would have mattered as the food was cold. It was really disappointing.
shabtab shazhad . 2024-12-24
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Sadly not a very pleasant visit to Cheshire oaks slims yesterday. The restaurant was absolutely packed which was expected due to the time of day. No clean tables so we had to do this ourselves, no staff seemed approachable through either moaning or slagging off the manager, on their phones or serving other customers food. The food itself was overcooked and near enough burnt but the manager or presumed manager did not seem approachable through shouting through the restaurant for her team. The walls were thick with food and sauces, fluids on the floor. The toilet were absolutely disgusting. Sadly, due to this experience I wouldn’t return to this restaurant but would highly recommend a visit from their regional manager.
Jordan Rowley . 2024-12-20
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20+ plus mins for a breakfast wrap. Food is nice but damn it ain't fast.
Thomas Turner . 2024-12-18
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Food was okay - nothing to shout about, but the prices are astronomical ! Will not be eating here again. £13 for a burger meal - which was also tiny
Adam Khan . 2024-12-15
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For chicken and chips just thought it was abit expensive for what you get. I also thought it was a restaurant not a fast food place like five guys. Which obviously is my fault 😊
Elizabeth Dyas . 2024-12-11
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The food was very delicious but the service wasn't because I had to wait for like 30 minutes to get my order and that is the only place that is halal.
Tabasam Raza . 2024-12-11
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Visited Slim Chickens today at the Cheshire Oaks Retail Village today for the first time after hearing good reviews about Slim Chickens. The first thing that caught my attention was the price of the food, I paid £13/£14 for the 3 tenders & 3 Wings meal & a Gravy. I'm not one to moan about price for the sake of it but when I start paying those prices I expect good quality food. If the quality justifies the price then I'm more than happy to pay any price! After receiving my food I gave it a taste, excited to try Slim Chickens for the first time! I was utterly disappointed to be honest with you, the tenders were single breaded, dry, unseasoned & slighlty over cooked (I assume this is due to being left in a holding cabinet for too long) the wings were hot & juicy but lacked any real taste or seasoning. The fries were decent with decent seasoning. The Gravy was excellent, full of flavour and i loved the selection of dips. My trip wasn't a complete disaster but felt incredibly underwhelming and my first thought as I started eating was that I wished I would of gone somewhere else before spending £17 on average food. Service 8/10 Food (for the price) 5/10 Hygiene (7/10)
Matt West . 2024-12-09
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Tasty food, not the quickest to come out but it was really fresh which is more important to me. Friendly staff who were working hard during a busy evening.
Lia Smith . 2024-12-09
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Fast food doesn't apply here. The food itself was nice however the half an hour wait between ordering my food and receiving it, left a sour taste in my mouth...
ben joseph (JB FPV) . 2024-11-30
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Really tasty chicken. Absolutely love it
Wayne Dawber . 2024-11-29
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Great food quick service and very busy
Craig Richards . 2024-11-27
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Disappointing Service for Frontline Worker I can't speak to the food or atmosphere here, but the poor service left a bad taste. I was working at Cheshire Oaks, providing medical cover — a crucial role that requires me to be on call and available at a moment’s notice. I had heard good things about this place and thought I’d give it a try. When I arrived, I politely asked the staff how long the wait would be. Given my job and the nature of my work, I hoped they might accommodate me with a quicker order. One staff member kindly checked with her manager to see if I could jump the queue for a quick order (not a large family meal or anything excessive), explaining my situation. The response? A firm "No" — no flexibility or understanding for someone working in a demanding role. I get that there are rules, but when a business can't make reasonable accommodations for on-duty medical staff, it speaks volumes about their priorities. It's a shame because they lost a customer that day, and I'm not the only one. I doubt my fellow colleagues, who work similar demanding jobs, will be eager to support a business that isn’t willing to show a bit of compassion or flexibility. A disappointing experience, and certainly not what I’d call service-oriented!
Antony Ashmore . 2024-11-17
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Fabulous service in this restaurant couldn't believe we didn't need to wait for our food as the place was so busy. Food arrived about 5-10 minutes after ordering. The food was hot and to a very good standard. Would highly recommend! The milkshakes are delicious too!
Sarah O'connor . 2024-11-17
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I wouldn't recommend Slim Chickens. When the food eventually came, the chicken tenders were very dry, and all the food was served lukewarm. The fried pickles are very overrated and only, as far as I know, come in a single large portion size. Overall pretty disappointing and there are a lot better fried chicken joints out there I would go instead. One positive was the good variety of dipping sauces!
Nathan Coates . 2024-11-07
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Brilliant service, first time eating here, but wasn't disappointed very very busy but service was great
Adrian Lunnon . 2024-11-05
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Nothing special. Foods is nice. Not many items on the menu.
Db Super . 2024-11-01
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Lovely staff, good quick service. Always busy so a bit loud but that's a sign of a good family friendly fast food business. Good halal and dietary options.
Brit Abroad . 2024-10-30
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The food was 10/10 until a short man walked out and started asking my girlfriend to "show sum skin". She felt very off after this interaction. I think his name was greg or something. Really needs to be sorted out. all other staff were very nice.
TOMOS MIRA . 2024-10-25
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lucy served me in the till, she was so helpful. she made me the best biscoff milkshake i’ve ever had in my whole life. what a great experience at such a lovely store. definitely will be back.
George Davies . 2024-10-20
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Food served fresh and piping hot
Khadija Bibi . 2024-10-14
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Awful place, absolute chaos. Overpriced food, staff worked hard. I need a holiday to get over eating in there.
Mike Holman . 2024-10-13
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Our favourite place to stop when shopping at Cheshire oaks. Food is always very tasty
L Chandler . 2024-10-13
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Been twice now and both times waited over 30mins for food. Its messy and dirty. The food is below the standard it should be for the price they charge.
jasbaldwin87 . 2024-10-10
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Lovely pub nice staff great service!
Tina Henderson . 2024-10-07
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Tried the food it was 7/10 but too overpriced Service was really slow
Azan Khawaja . 2024-10-06
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Dirty, chaotic restaurant and expensive, tough, chewy tasteless chicken.
Jonathan Hucks . 2024-10-06
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Quiet when we went but I can see it being a nightmare when busy. Door was nice and fresh
Fariko Mike . 2024-10-05
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My family loves the food here they are all meat eaters . I would say as a vegitarian more often than not the vegitarian option isn't available so I end up with just fries which I don't mind but best to make others aware . Service was good etc but the toilets were a let down as they were very unclean
elaine hoban . 2024-09-18
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Visited with family the outside which was just as dirty as the inside ,food left on tables ,the bin was overflowing ,liquid bin was full ,not a good atmosphere to eat a family meal with ,the chicken was really nice ,chips were not at all and the coleslaw was more of a mess in a bowl ,milkshakes werewere spot on ... Toilets oh my days !!! Dirty and toilet roll all over the floor it wasn't in the toilet roll holder they really were not pleasant I've seen cleaner in derelict houses and the smell was like nothing I've smelt before ,understaffed ,no one available to help it's non stop ,tables inside full of food yes the public are so lazy ...maybe take on a few customer service assistants to help customers ,and clear tables etc and empty bins ...2 lovely blonde haired girls came and emptied the outside bins ,definitely wouldn't visit again ,once was enough ....
susan allison . 2024-09-15
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The biscoff milkshake was absolutely stunning and one of the best I have ever had! However I have to give 3 stars as the food was nice but absolutely not worth the cost, It's almost double any other fast food chain and that's what this place is. To charge £3 for a pot of gravy is absolutely ludicrous, £6 for a tiny mac and cheese on the kids menu and over £15 quid for a burger with chips!! Any other fast food place is half the price and food just as good so I can't really see what you are paying for.
Tom . 2024-09-09
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This place has fantastic service, amazing people, so friendly. Unfortunately the food wasnt as good as I expected. I ordered classic chicken I did not enjoy it. The chips were great and so were the sauces. The tenders were smaller than expected, didnt have much flavour and weren't crunchy.
S N . 2024-09-08
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Took I and my kids here to have a nice time Thursday 29th August and we ended up having food poisoning 2 days later. I dare not come back here again. We’ve been vomiting and stooling. 😓
Chikezie Diamond . 2024-09-03
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Over priced chicken. Had better chicken strips from Aldi
Ashleah Jones . 2024-09-02
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Long line to order.waited too long to get the order.low value food for money. Do not recommend it 👎
M Abu . 2024-08-31
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As part of the breakfast menu, they offer different items. They didn't have most of these in stock. As they offer a bacon & egg bap on the menu and as I don't like bacon, I asked if I could have a sausage and egg bap, but they said no as its not on the menu. They could give me a plate of sausage & egg but no bap on the side either as its not allowed. If you don't have the items available, why would you not compromise on what could be offered. We didn't eat there as they couldn't offer what we wanted from what they had due to the rules. The member of staff was friendly, just couldn't help us.
Simone Worthington . 2024-08-29
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I ordered plant based 3 tenders meal for £12.45 so was expecting something half decent. I’ve never tasted anything so disgusting as the plant based chicken tenders! Awful after taste, really dry and tasted like I was eating cardboard. Please go and get Quorn chicken nuggets, and serve them as these were horid. Sorry don’t usually leave reviews but felt I had to. Veggies go elsewhere. 😳
Karen Bellew . 2024-08-26
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First time trying this place and everything was perfect. Clean and tidy store. Quick and friendly service, you can order from touch screens or even at your table using QR code. Milkshakes are delicious and there is a wide range of sauces to try. We would definitely return ☺️
Ella Harriet . 2024-08-25
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15 quid for a miniscule average burger with fries. Not great value, ok food, won't be returning. Popeyes much better
Connor . 2024-08-15
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I asked for extra cutlery and the person said we are out of stock sorry. The tables and chairs can be more clean. They clean the garbage bags in front of other people to who are trying to eat their food.
Dhananjay Lele . 2024-08-13
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The food was great! We all loved the chicken tenders! Can get very busy!
Mark Fleet . 2024-08-08
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Overpriced. Restaurant was Too dark. Waited 40 mins. Food was truly awful. Tasted so bland. They didn't even have straws. First and last time.
Ansar ali . 2024-08-05
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Surprisingly good food (if you fancy a quick bite to eat after shopping til you drop) for what is essentially a glorified KFC (don't be put off by the 'blue cheese sauce' on the hot buffalo sandwich - I took a chance and couldn't taste anything of the sort! Perfect spice level when paired with their buffalo sauce 🤌🏼). However, the establishment is let down by their WC facilities! They only have individual WCs which both men and women can use which unfortunately means that they're left in somewhat undesirable states. Clearly they don't have the staff to monitor the cleanliness so I had to take my little girl 200m out of the way to use the much cleaner Cheshire Oak toilets (after having already ordered our food - good job the husband was there to man the table and look out for our order!). Not good enough!
Jennifer Teese . 2024-08-04
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The meals were nice, and the garlic bread is a great touch. Don’t bother selecting ‘large fries’ (which costs extra) with your meal though, because those of us who ordered large received the same amount that everyone else did. If you want more fries, it’s probably best to order them separately rather than as an add-on to the meal. Maybe it’s an Issue where the order isn’t clear when it goes through to the kitchen?
Rea N . 2024-07-23
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Mix the best of KFC with Nando's and you've got a fast food resto that delivers very delicious chicken that doesn't cost a bomb. Absolutely worth visiting at least once to see for yourself. I recommend the buffalo chicken wrap.
Andrew Burrows . 2024-07-21
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Nice place to have a meal and relax
saplingessentialservices . 2024-07-13
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Amazing crunch chicken wings and stays warm for ageeeess comes very hot and great price great choice will deffo be back as soon as i can !!
Lucie Dyer . 2024-07-07
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Very delicious and lovely restaurant. They have plenty of option all chicken stuff. Prices are logical The chicken is halal here. I strongly recommend it.
Mohammad Mahmoud . 2024-07-06
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josh was really helpful and give us excellent service.
Millie • . 2024-07-05
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Very tasty and courteous service! Why isn't this chain available in Germany?
Smilla S. . 2024-06-29
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Brilliant food, good price, excellent lunch.
Don Stuart . 2024-06-25
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Good value for money. Chicken Salad was great!
Mark B . 2024-06-20
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Really disappointing. Very overpriced, small portions and food was nothing special compared to the many chicken places now available. The self service screen wasn’t working and kept coming up with an error message right at the end of the order which was infuriating.
Chris Park . 2024-06-19
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Popped in for something to eat while visiting the oaks. We had a chicken burger meal & a combo with refillable drinks. The food was OK, the chips weren't very hot & the chicken a little bit over done. Can't say I'll be returning in a hurry. The service was efficient.
lisalahughes . 2024-06-11
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Today I had the pleasure to eat at Slim Chickens the food was very tasty and the atmosphere was very pleasant , the service was of a high level with very kind staff although the location was quite crowded the staff they did their job very well ,the location was very clean I recommend everyone to try this restaurant .
Alexandru Mihai . 2024-05-29
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Food was excellent! Hot and crispy as i like. I had wings,my favourite. For sure i'll be back. Nice staff and very clean the location.
Florin Miriuta . 2024-05-28
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I ordered crispy chicken wings. The meal looked great. Enough food to last me ages! But the chicken was all bloody and it wasn’t the best to look at. The staff was quick and honest and got me a new fresh chicken crispy wings.
Golddy _99 . 2024-05-28
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Love the food. Comes out hot and tasty. And u can use your Bluelight discount!!! Bonus
Amanda Burford . 2024-05-28
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Fantastic food and super fast service,all freshly cooked upon arrival,staff are all amazing,slim Chickens is the best Chicken place around go and you certainly won't be disappointed.
Matthew Renshaw . 2024-05-27
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Great food and excellent customer service. The new gravy is worth a try with the chicken tenders meal.
s h . 2024-05-25
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Hi my name is dom and I really like chicken and slim chickens cooks good chicken and I really enjoyed the experience and I had lots of fun. Staff were awesomesauce
james gibbo . 2024-05-25
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Was served by a very rude lady with dark hair in a pony tail. She was very snotty to me at the till and got my order wrong
Aimee Roberts . 2024-05-23
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Love slim chickens great service and sauces
Mark Lamley . 2024-05-21
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Firstly thought the food was nice and the chicken was juicy to only get home and me, my partner and son throwing up to what we can only assume to be food poisoning… and if you don’t get that it will probably be something else due to the fact that I saw a member of staff open a bag of crunchie bits for the milkshakes with her teeth… so personally won’t be dining here again… and certainly won’t be recommending to anyone…
Laura Hartley . 2024-05-12
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Whoever lost their phone in the disabled bathroom here Thursday 9th May (the lock screen was a picture of a little girl I think possibly in a garden) your phone has been handed to staff and is safe.
Erin Goldby . 2024-05-09
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Rapid service and good quality meals 👌 will be back foshoo
Mukhtar Ali . 2024-05-06
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I’m a regular customer and the foods always brilliant and they have amazing, friendly staff!
Jade . 2024-05-06
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Large location plenty of tables, chicken came out hot and fresh, sauces were nice with the tenders. Tenders were on the small side, the staff member seemed a little cold and fed up considering the extent of his job was putting food on the table with a smile and walking away. For the price, I wouldn’t rush back but it’s worth trying at least once to see if you like it.
James Chilton . 2024-04-26
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Love it! Freshly made and also love the sauces.
Nuch Suppanuch . 2024-04-18
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Served good snacks n delicious fried chicks n awesome fries..very fast service n hospitable..served burgers too
Mohd Yusoff Ramli . 2024-04-16
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The chicken tenders were tough and rubbery, I ate mine even though they weren’t enjoyable but my partner left hers and wouldn’t even allow our daughter to eat them, I didn’t have this experience on the occasion prior so must have been a bad batch of chicken, who knows? Chips just about cooked but so salty!
Ross . 2024-04-11
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Great food, friendly service, really chilled atmosphere. We will be back!
Connor Darrell . 2024-04-08
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Very good, staff are around when needed and food it great
JS 347 . 2024-04-07
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really fast service, nice staff unreal food
ellie jow . 2024-04-06
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Very clean, Very Efficient, Amazing Customer Service
Jack Herman . 2024-04-06
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Always a pleasure never a chore 💙
Ben Bannksey . 2024-04-06
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First time trying slim chickens, food was lovely. Was busy but staff were still efficient and friendly - Lucy was lovely and welcoming. Definitely recommend!
Amie Fletcher . 2024-04-06
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The chicken was very salty along with the chips. It didn't taste good at all. I wouldn't eat at this restaurant again. Service was quite slow. It took approximately fifteen minutes to get our meal. Never again shall so eat here.
Alina A . 2024-04-04
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Messed up my order, didn't really pay attention taking the order, food was lukewarm at best which is just not good enough enough considering the price.
Christopher Johnson . 2024-03-25
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One of the chicken places around
Felix Mosson . 2024-03-24
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Very enjoyed visiting Slim chickens yesterday for lunch. The food came out within about two minutes, was hot and tasty. The staff were very efficient & working hard cleaning the areas around us. My only complaint is that the chicken from here wasn’t my favourite I’ve ever had, it was very watery and tasted almost like it had been boiled. It was also very expensive for what you got, the food in my picture was £16.
Loz Davidson . 2024-03-18
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Visited today (08.03.2024) and the food was lovely! Even better was the service; I was unable to catch the person's name, but they had face piercings. They made us feel very welcome and always paid attention to us and cleared plates when needed. Wonderful person. Thank you! The name of the individual was Annmarie*
A V . 2024-03-08
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Tastes as good as it looks. The food here is always outstanding. The service is very friendly but not always functional. Twice we have had errors with the order delivered to the table. Regardless the food is absolutely to die for. I don't think I have ever had chicken strips so good! The slim's sauce is a must. The toast with the meal is a real nice touch aslong as you don't look at the calories too hard.
Ethan Bond . 2024-03-07
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Extremely expensive for the size of chicken you get extra sauce is 1.25 they use to give at least two free and last two weeks I noticed their ice maker doesn’t work also noticed chicken tender is bitter taste and little smells comes inside of the meat anyway, thats how it start with any new company when they reach the certain target they start cutting from everything
Ricky Mandes . 2024-02-25
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Today, I had the pleasure of dining at "Slim Chickens" located in Cheshire Oak Outlet Village, Cheshire. One of the highlights of this establishment is their commitment to serving halal food. The staff provided exceptional service, and I appreciated the convenience of both the digital self-ordering system and the traditional till. As I relaxed at my table, I was impressed by how promptly and piping hot the food was served. Additionally, the extensive selection of 14 different sauces and a variety of milkshakes added a delightful touch to the overall dining experience.
Muhammad Khalid Rajput . 2024-02-23
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I took my children here for the first time today. What truly stood out was the impeccable service we received, especially considering my son's peanut allergy. The manager went above and beyond to ensure that my son's meal was prepared safely and free from any risk of cross-contamination. She took the time to personally oversee the entire process, reassuring us and making us feel incredibly valued as customers. Not only was the service top-notch, but the food was delicious and the restaurant was clean with a great atmosphere. Overall, I cannot recommend Slim Chickens highly enough, especially for families with food allergies. The exceptional care and attention to detail demonstrated by the manager truly set this establishment apart, and we will definitely be returning in the future.
Helen Taylor . 2024-02-21
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The food here is great, the place is spotless but what makes it super special was Mariano. Our first visit here and he was so welcoming and helpful with advice on what to buy for the best. As well as this he came and checked mid meal too. ( something you never get in other 'fast food' venues). He works here with the passion of someone who owned the company. That's rare in a high traffic shop like this and he should be protected at all costs to keep that joy. Thanks to him we'll be back !
andy grannell . 2024-02-04
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The service and food was very good
moh Talha . 2024-01-22
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Fast service, food piping hot pleasant staff
Karen Mather . 2024-01-20
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amazing food and the chicken was the best better than anywhere
callum Bebbington . 2024-01-11
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Great restaurant, slims always looks pricey but the quality of the food definitely makes every penny worth it, the service in Cheshire oaks was excellent!
T Summerz . 2024-01-11
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Great food great service little pricey but worth it for a treat
Leyla Family . 2024-01-02
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Good service, however, food was very salty .
ahmed Al-Ajrash . 2024-01-01
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Served by Ash. Nice and helpful. Happy to come again.
jay7ul Abdullah . 2023-12-29
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Food is delicious and is so filling
Karen aston . 2023-12-26
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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174 Opinions
Unfortunately I went here today to have Christmas dinner with my brothers family and mine, we got there at 1:50pm and the table was booked for 2pm. We sat down and starters took over an hour to come out. The starters took an hour to come out and in this time the manager came over complaining he was stressed and he couldn’t cope with it. After that, the food that had been sitting under a heat lamp since we arrived at 1.50, was served at 3.30pm. The server was using his hands, other tables were asking me whether they were supposed to be queue or what. The food was inedible as it has been sitting there so long. Everything was rock hard and cold, this was unacceptable. My son’s food didn’t come out and this was 15 minutes after we started to queue. My son is 2 and was screaming as he was hungry and tired. The manager was hiding in the back at this point while the rest of the staff were trying to serve. The manager messaged later accusing us of lying and saying we had finished our plates, when I had a time stamped photo to prove we didn’t eat anything. It’s entirely ruined our Christmas Day, no Christmas dinner, just snacks when we got home as we had planned for a 3 course meal. Just really disappointed and sad, mostly for my son as we had planned a really nice day and this ruined it. Wouldn’t come back here, especially not for a special event.