Based on 604 opinions finded in 2 websites
Based on 604 opinions finded in 2 websites
Nº 312 in 429 in Redcar and Cleveland
Opinions
Wouldn’t recommend getting food from here ordered tandoori chicken. Received it burnt to a crisp rang up complained wouldn’t offer a refund said they would come bring me a new one I said that’s fine ended the phone on me before I could give my address called back and gave my address to which I was advised a new one would be sent out then received a text saying I’d have to come collect. Shocking service and even worse food.
Lily Calvert . 2024-05-27
MORE AT Google
Ordered a kids portion of donner meat and chips which was £5 and got 4 pieces of freezing cold donner meat and about ten chips shoved in a box that looked like it had been stood on My partner got kids parmo and chips which was the same price and twice the size bit ridiculous if you ask me
Darren Wilks . 2024-03-07
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Rang to place an order to have to deal with a snotty, snappy girl. Clearly in the wrong job. Every time I tried to speak she just kept saying "anything else" Like i wasn't talking quick enough. Because of her ignorance and terrible customer service she managed to get the chefs and the delivery driver to deliver the wrong order. Once the food arrived I rang not once but twice to inform her that the order was wrong. The first phone call went to voice mail, the 2nd call was answered by a man. I asked to speak to the girl who took my order, he said " I don't know what has gone wrong" Clearly that tells me she knew she was in the wrong and that she didn't want to deal with me again. Disgusting member of staff and Clearly in the wrong job. Won't be ordering again. Thank you for listening.
Sarah Beck . 2024-01-19
MORE AT Google
Food never arrived, store refused refund.
Jamie Hayes (Inkjam) . 2023-07-23
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Ordered Donna for myself and chicken for kids last night, I'm off work and kids off school today with bad guts. Never again
Ross Dixon . 2023-01-16
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Ordered hotshot pizza, kebab meat, America fries, Garlic sauce. Pizza was okish. Could not eat the kebab meat it was so hard. Did not send my garlic sauce, haven't got a clue what they sent. Safe to say will not be ordering from these ever again
Sarah Foster . 2022-11-03
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Just had a parmo from here for the first time in years. It’s was lovely. Good customer service from the young lass too knocking a bit of money off my bottle of coke due to a mix up. Defo my go to pizza shop for a parmo now!
Paul Barker . 2022-02-26
MORE AT Google
Speedy delivery food is really nice Garlic is the best I've had in a long time
John French . 2021-12-29
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Chips tasted as if they were reheated The Pizza was oily
callumjames allan . 2021-08-05
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Absolutely shocking food. Just picked up what looks like a 2 frozen pizza. No joke.
Don McLeod . 2021-07-23
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I voted garlic chicken burger and chips and bottle of coke and deffo worth the money turned up quick and was hot and tasted amazing deffo be ordering from their again
Sophie Anne . 2021-07-05
MORE AT Google
Ordered a kebab which contained very few pieces of chewy meat. Also the special bread which was a pizza base 🤦♀️ bite into the chips and fat squirts out. Nothing good at all. I binned this and made a sandwich
Emma Marshall . 2020-08-14
MORE AT Google
Food is delicious and waiting times arent too long
Lauren Hunt . 2019-11-28
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Ali razza fahem said the food here is terrible and doesn't advise eating here unless you want to risk food poisoning .but he would say things like that as he was the owner of leonardos hes gone now best thing he ever did.
david long . 2019-06-02
MORE AT Google
Recommended. Friendly service. Reasonably priced
Margret Terry . 2019-03-04
MORE AT Google
First time we've used Soprano's. WOW! We will be back. 👍👏🙌 £3.50 for Spaghetti Bolognese! Piping hot, large and delicious dish of one of the nicest spag bols ever! With a heavenly lush cheese sauce on top! Amazing!!! Well done Sopranos! I won't bother making my own any more. Yours is fabulous! Made with lamb mince I think too! Thank you! 💥💥💥
Jo Dunn . 2019-01-15
MORE AT Google
Those parmo wraps are so nice and so cheap
Robbie gill . 2019-01-10
MORE AT Google
Speedy service not bad food but a little pricey
rob w . 2018-09-15
MORE AT Google
Foods okay, always cold when delivered though as they usually take over an hour and half for delivery
jimmy ball . 2018-08-17
MORE AT Google
First time at the pizza shop located in the heart of Marske . Best chicken kebab I’ve had in years . Perfectly done . Garlic sauce is top notch
Stephen Swan . 2018-06-22
MORE AT Google
What should've been a good Parmesan was spoiled by the fact that it tasted like it had a ton of salt on it.Very disappointed because normally its good, but haven't ordered from here for a long time.
Lorraine Astbury . 2018-02-14
MORE AT Google
Love this pizza shop! 12-16" pizzas and the wedges are great, really nice garlic to!
Blackmore's Crypto Clips . 2017-11-15
MORE AT Google
dirty premises and minging food
Lauren Thompson . 2017-09-30
MORE AT Google
EXCELLENT FOOD BUT CONSTANTLY GET OUR ORDER WRONG
Kim . 2017-05-06
MORE AT Just Eat
Ordered 3 garlic sauce only received 1
JULIE . 2017-05-01
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Lovely food, but order was only been started as we went for it at the time they said to collect it
Lesley . 2017-05-01
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Food arrived 45 minutes late, barely warm, chips were stale.. and pizza came covered in garlic sauce (don't even like garlic)
Georgia . 2017-04-28
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Food was 40 mins late and when it came my pizza was cold and soggy. Will not b ordering from here again
peter . 2017-04-17
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Part of the order got missed, so although they prepared it as soon as they realised the rest of the order was cold by the time we could eat it all.
Andrew . 2017-04-15
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I only gave 4 stars on the food as the kebab was cold and like rubber. Everything else was lovely
Lesley . 2017-04-13
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Tasty food and delivery time was reasonable! :)
James . 2017-04-03
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Good quality, delivered on time
Maria . 2017-03-26
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Our takeaway meal was £12 and we gave £15, he only gave us £1 change. He made it seem like he only owed us 50p change instead. Food wasn't that good either.
Becca . 2017-03-26
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Awful The pizzas are rotten most of the time DO NOT GO HERE!!!!!!!!!!!!!!!!!!!! The other star is for the pamos are tasty!!!!!!!!🍕
Gabby and Anya . 2017-03-22
MORE AT Google
Apart from them get my pizzas mixed up food was lovely
Lesley . 2017-03-19
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My food was cold and not enjoyable at all
Kirsty . 2017-03-12
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Order with them direct as just-eat is misleading when it comes to the menu
Paul . 2017-02-26
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2 hour wait for food again. Last time I order from here. Going downhill rapidly. Order says it's been delivered when it hasn't.
dave . 2017-02-25
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The order claimed that it was delivered at 8:15 however it came nearly 9 after ringing up and saying that the food was in its way and still took another half hour
Charlie . 2017-02-25
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Food was delicious and arrived really quickly
Rachel . 2017-02-24
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Pizza was a little dry and also parmo wasn't very good Burger was lovely though
Jamie . 2017-02-17
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I ordered kabab meat and chips with garlic and when the delivery man got to my house he said it was £ 5,75p and then when my sister opened it the order didnt have garlic on so we rang back up and he said we will deliver a tub of garlic and then when he got here he charged us £1.00 for it so then we ended up paying £6.00 something on a order that only cost £3.85 it is a complete rip off
lottie lancaster . 2017-02-16
MORE AT Google
Food hot delivered promptly first class
sharon . 2017-02-13
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Food came cold and pizza were overlooked won't be going back
darren . 2017-02-12
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Food turned up cold and over an hour after the quoted delivery time,. This seems to becoming a regular occurrence for Soprano's. I appreciate that they experience busy periods, but some honesty on delivery times would buy them some grace. If the wait is in excess of 1.5 hours they should reject the order or contact the customer.
Kelly . 2017-02-11
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Fantastic and great service thanks guys
Samantha . 2017-01-27
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They forgot my Donnor meat & chips. And I was still charged for them.
Adam . 2017-01-21
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Very impressed with the food, will defo order again!
Jasmine . 2017-01-14
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Nearly 2 hours wait for half a parmo. Awful service n even worse food freezing cold!!!
S . 2017-01-13
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Little dry. Chicken parmo awful
Sally . 2017-01-08
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Unbelievable quality. Best pizza in the uk
Greg . 2017-01-08
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Less flavour than most parmo's, size was okay though
mathew . 2017-01-05
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Very good food. Delivered 20 minutes early. I messed up the order and they even sent the garlic bread I thought I had ordered for free! We are new to the area and will definately order from Sopranos again
Cally . 2016-12-30
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Food wasn't great but on time . Pizza overdone for my liking and fat chips as opposed to fries.
Billy . 2016-12-28
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Don't know, it says delivered at 1830 it's now 1843 and I don't have food. Yet app says it's been delivered.
Richard . 2016-12-27
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As good as always but they forgot our salad which we really enjoy as since new management they do pickled cabbage and it makes the salad! No complaint though, but we missed our salad with our lovely parmo 😩
pam . 2016-12-18
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45 minutes late no update from the takeaway
anth . 2016-12-18
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Took 1:45hr to get delivered, when I live within a mile of the shop. Tomato garlic bread was like cardboard with wall paper paste on. Chips where dry and cold. Would put 0 stars if option was available. I will never order from here again.
Reece . 2016-12-17
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45 min late, rang up & was told it's on its way & phone put down on me. Food came was tasteless, couldn't tell where the cardboard finished and the food started. Won't be bothering again.
Craig . 2016-12-17
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Delivery was 50 mins late. Food was ok.
Kerry . 2016-12-17
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Food piping hot on arrival. Pizza a bit greasy but overall a reasonable meal for price paid
Gemma . 2016-12-17
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Excellent as usual, perfect parmo, would not go anywhere else😊
pam . 2016-12-05
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Hot on arrival, quick delivery, Pizza's amazing , only issue chips over cooked.
Scott . 2016-11-29
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food was bang on quick delivery
michael . 2016-11-23
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Awful cold and no flavour at all
Sally . 2016-11-23
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Ordered parmo and pizza couldent eat either both tasted like pure salt couldent taste the food for the salt wont be ordering again !!!
jamie . 2016-11-08
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Parmo was awful, one of the worst I've had. Pizza and doner meat was nice
mike . 2016-11-05
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Food find, service in shop shocking! !!!
Jodie . 2016-10-29
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We order from here quite a lot but today was ridiculous, 40 minutes after our confirmed delivery time our food still wasn't here, after phoning the shop it was clear it hadn't even been made yet, If I hadn't of already paid for it by card I would have been telling them I didn't want it
Clare . 2016-10-27
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food was great delivery spot on would recommend to anyone. thanks
david . 2016-10-23
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Food was late and cold which is a disappointment as the last few times we've ordered it's been lovely
Kelly . 2016-10-10
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Beautiful as ever! Gets better and better 10/10
pam . 2016-10-10
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Nice tasty hot and exactly what we ordered!! Defo order again
Emma . 2016-10-02
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Food was 25mins late, however was still hot. Delivery driver very polite and apologetic. Shop service terrible didn't have a clue when I phoned up!! Food was below average which is a BIG disappointment as usually is very nice.
Amy . 2016-09-19
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Forgot half my meal! Nice food and good quality! But upon ringing about food been missing he declined to bring/send the rest! Left with half a meal!
Sarah . 2016-09-18
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I normally order from hear but tonight The takeaway was half hour late the food was cold won't be ordering from hear again
ceri . 2016-09-06
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Food was nice, delivery time was shocking
Hannah . 2016-09-04
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Used to use this takeaway a lot however it seems to have changed hands and the food is not as good as it used to be. Ordered the scampi meal for my sister, came very overcooked and scruffy looking. Food overall was Luke warm at best. Such a shame. We wouldn't order again unfortunately
Amy . 2016-09-03
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Both pizzas were cold and the garlic had leaked all over the drinks and boxes in the bag , also odered last time and the meat was really tough on my kebab , wouldn't recommend.
Rebecca . 2016-09-03
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Orders have to be over £7 for delivery which is ridiculous when I live in the same small town, then you have to pay £1 for delivery and there shouldn't be a charge for debit cards. I'd rather drive into the next town and pick up the food myself.
Amanda . 2016-08-30
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Food arrived before the time stated and was very fresh.
Kelly . 2016-08-27
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Fantastic as always, quick delivery and great food!
Dave . 2016-08-26
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We got the god father meal deal which for a family of 4 is good value for money.
Hannah . 2016-08-24
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Waited over an hour and a half for food! After being told 45mins for delivery. We rang and the girl on the phone was very rude and acted like it was our fault
Danielle . 2016-08-24
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Great food and super fast delivery thanks
Kerry . 2016-08-20
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Fast delivery and lovely food 👍
Laurence . 2016-08-20
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Great place. Food was lovely. Got a choice of deep pan or thin crust which you don't usually get. Food was lovely.
Katie . 2016-08-19
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Awful!!!! Will never order again
joanne . 2016-08-13
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I have been told over and over to go to Sopranos So yeh about time I did and I wasn't disappointed... Great Pizza & Delivery was 10 mins early SCORE!
Sean . 2016-08-12
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Great food as always very hot and taste
Alan . 2016-08-08
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Never had a bad meal from here absolutely fantastic
Bekki . 2016-08-03
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Always a nice meal, with friendly helpful staff. My favourite place for a parmo!
Kevydee1982 . 2016-08-02
MORE AT Google
Lovely and hot when arrived great service fast and reliable
Konrad . 2016-07-30
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Excellent food took a bit longer to come but well worth waiting for excellent and hot Definitely will order again
Alan . 2016-07-25
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Not a bad Parmo but quite a long wait and order came with chips missing.
Rob . 2016-07-17
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Left the cans off the order, phoned back the next night with another order and explained about the cans - then charged me again for them.
Kevin . 2016-07-14
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Absolutely disgusting! Call up to complain and they make you out to be lying! Either arrives cold or wrong!
Sarah . 2016-07-09
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Food isn't good at all! Quality has gone down hill in the last month! Usually order regularly now I won't be
Sarah . 2016-07-09
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Fantastic food as always, like that the parmo's are freshly cooked. Great service from staff inside shop even to accommodate special requests.
Nick . 2016-06-30
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Took over an hour to be delivered when it finally arrived it was burnt and cold. Never usually have a problem with sopranos so I was a little disappointed
amy . 2016-06-24
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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33 Opinions
Went here for the first time since been taking over ordered 2x donner kebabs 1x with chips 1x with salad £5.99 each with garlic on and 1x tub of small chilli sauce to be charged almost £17.00 kebab meat was just pure salt and grease was more like a fatty burger garlic sauce was cheap and had a horrible after taste needed up with 2x large garlics and 2x small? And was charged for them even though asked for it on after she repeated it back to us then whispered to a colleague I’ve gave them tubs when ordering the shop phone wrong and we got cut off while she let the person on the phone know how much fish they had left and of other stuff which was rude then served 3 other customers before us the chilli was like water tasteless giving a 1 start for the chips and scraps as were actually nice just avoid the kebab meat and garlic if you can my partner wanted to take it back but I said no just leave it we won’t go again it was like it had been dipped in fat
70 Opinions
I’ve eaten some pretty shocking food in my time, this was next level dreadful. Lamb tikka jalfrezi was some strongly chewy end cuts of apparently lamb in a gravy granule sauce with a few dried chilli thrown in. Absolutely disgraceful food and the customer service in the shop also awful.