Based on 21 opinions finded in 1 websites
Based on 21 opinions finded in 1 websites
Nº 278 in 303 in Uttlesford
Nº 60 of 62 Other cuisines in Uttlesford
Opinions
Music playing too loud inside. Went outside to find speakers outside too! Not necessary. Music is NOT needed everywhere. Service was OK but not the most friendly. Supervisor seemed more interested in picking up issues with her team rather than seeing to her customers. Starbucks ask customers for a name and then speltvit incorrectly and didn't use it when the order was delivered. I can't see it was a bad experience, it just wasn't welcoming.
Neil C . 2023-07-07
MORE AT TripAdvisor
walked in most staff shouting that orders ready no body had a clue what was thrown down in a pile no staff where wanting to help [customer service or training req ]then our coffee must have been picked up not buy us we had to reorder no staff said sorry they did not care at all
Graham G . 2022-11-24
MORE AT TripAdvisor
This is about the Starbucks on the left as you walk into Birch Hanger We waited in the queue for about 6mins. to be informed they had no tea. I heard this in disbelief.Couldn’t they buy some?This didn’t seem an option . I observed 6 people walk out as there was no tea When I suggested they put a notice up informing customers,I was informed the manager didn’t want to. Who is this business running for?The management or customer So we voted with our feet,after getting a free cup of hot water and left,and I would encourage you to do the same Don’t put up with poor customer service
carol f . 2022-11-01
MORE AT TripAdvisor
Dreadful service and mediocre coffee. Drinks served in random order and some forgotten until staff reminded. If they spent more time working and less time chatting up a lone male it might work a bit better.,!
The_Traveller006 . 2021-09-23
MORE AT TripAdvisor
It's an OK place to stop while you are on the M11 motorway. There are a number of outlets and the toilets were clean enough. The coffee at Starbucks was the usual standard and there was plenty of seating. It was fairly quiet while we were there so do not know what it would be like if it was very busy. Unfortunately, there were not many people wearing masks.
Geoff H . 2021-09-13
MORE AT TripAdvisor
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51 Opinions
Good coffee and good service staff are mainly friendly and seem to know how to make a good coffee. Lots of choice food as in all starbucks is expensive for what it is but cakes are not bad this is one of the better places to refresh at this service station
35 Opinions
The most amazing Starbucks I’ve ever been too, the location is lovely and the store itself has so much character to it, my drink was made perfect by the friendly and helpful staff! The lady helped me pick out a coffee and she was so knowledgeable about coffee, it was so nice to actually talk to someone who not only knows everything about what they are selling but so passionate too! The store was clean and tidy, couldn’t fault it! I really enjoyed my coffee and reading my book here, made me feel like I was sitting at home! Will definitely be back when I’m in Saffron Walden next!
205 Opinions
I have been going to Market House just over a year as I had moved to Saffron Walden. I've always had beautiful service with the bartenders -- such a Shona, Alex, Adam. All that staff made myself and my partner feel like family everytime we had gone there. This past weekend my partner and a friend of ours had come to market house for a night out. As the night goes went on I sat down with the owner Andy and a man called Billy -- I was then informed that Billy was also the chef at this establishment. As I was speaking to these two older men Billy became rude towards me telling me I need to 'f**k off' and leave them to their night. I'm not a violent person so I walked away and went to meet my partner to enjoy my night. Later on the night this employee called Billy tripped in front of me turned around and called me a 'C**t' I am a younger woman and was disgusted by this. He didn't stop there and kept calling me that same name. I am appalled by this behaviour from an employee who works at a place where I felt safe. It is such a shame that the owner did nothing! As I said the bartenders had always been kind -- even the bouncer Fiona was extremely kind to me. However as their own Chef can called customers 'C**ts' and get away with it makes me sick to my stomach! I have also attached a picture of the man who called me this and then ran away without an apology. Sadly it has made me think twice of coming back!