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4.1

Based on 1.361 opinions finded in 3 websites

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Nº 233 in 483 in Huntingdonshire

CUSTOMERS TALK ABOUT DISHES WITH..ladycoffee

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Asked to warm up the almond croissant but the lady was too lazy and said that they are not allowed to warm up the almond croissant due to the top of it burning people lips. Have you ever heard such a thing? They warm up my croissants in every starbucks i have ever been. They actually ask... would you like that warmed up? rest of the young girls were swearing and laughing like they were on a night out. Rude. Never going back to this starbucks. Terrible management and staff.

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Shahab . 2025-01-02

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Didn’t have anything available, no almond milk, no syrup, no fudge brownie hot chocolate. Being at a service station, really should stock up..

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Dominika Leszczyk . 2024-12-29

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Starbucks provides such a good array of coffee, and I also like the used granules provided for free to use on the garden

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Cireena St James . 2024-12-13

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STARBUCKS exactly what you expect speedy service with attention to detail, they also cover most dietary requirements.

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Grr_TV . 2024-12-12

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Nice staff coffee aok place looks a bit minimalistic but ticks the boxes

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Yammy 123 . 2024-12-07

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Expensive food could be nicer x

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Karen Gibbs . 2024-12-07

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Oh dear what can I say, the staff are very friendly but they can't make Starbucks drinks 😱 This is my 2nd visit, I visited in the Summer and had the worse Frappuccino every, it was undrinkable 🤮 We stopped going and would stop further along the A14 or on the M6 but today I was thirsty and decided to give it another go, oh how I wish I hadn't I wasted my money and literally couldn't drink my drink I felt physically sick 🤢 Gutted I wasted my money, I love Starbucks but it's a luxury and I can't afford to waste my money on drinks made by untrained staff. Please Starbucks give these lovely people some proper training 🙏

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Lisa James . 2024-11-19

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Drive thru took about 25 minutes to order and receive coffees. Absolutely ridiculous

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charlotte Thornhill . 2024-11-17

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fantastically friendly staff! Completely understood allergies.

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Imi Smith . 2024-11-15

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Friendly staff, unfortunately a bit dirty, could be cleaned more. Otherwise very good Starbucks quality products as always

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A V . 2024-10-25

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Good coffee and clean cafe. Friendly staff

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Karen S . 2024-10-18

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Used the drive though so can't comment on the food or atmosphere. Service was great, friendly and quick to be served. Good selection of drinks for and cold and easy to see menus.

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Adam Snuggs . 2024-10-12

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The 2 young ladies who served me were delightful and helpful

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funkybandit . 2024-10-09

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Often it's quite dirty staff sometimes can be quiet rude and often got my order wrong

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Barbara Mctaff . 2024-10-09

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This is what the requested drink looks like with consumption on the spot, I got it. Moreover, in a half-empty cafe after 12 minutes

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Petr Hurt . 2024-10-05

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Nice place to grab a coffee if in the area

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Kwex Nw . 2024-09-22

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It's a Starbucks, so you know what you're going to get. I'm reviewing this one to highlight the sterling efforts of the staff who delivered my latte in double quick time despite being down to one coffee machine and facing orders left right and centre.

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Peter Sheaf . 2024-09-15

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Only one coffee machine working, so big queue. No offer of china cups when drinking in.

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Colin Sawers . 2024-09-14

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Can't fault a Starbucks coffee when on a long journey.

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Sam BEARD . 2024-09-12

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Tired almond croissant, bitter thin flat white, the aftertaste is still there, not nice.

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Ben Robson . 2024-09-05

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Always reliable when family meet up on the A1. Used up the last 65p of a £5 voucher towards the 4 hot drinks, so cheers Starbucks and thanks to the survey company which issued my voucher! Update May 11 2024. Very busy on a warm Saturday morning. Very cheerful female staff member took o hardrder which took a while. Coffee excellent as usual. This branch could do with an additional toilet as the queue was almost merging with the people waiting for their orders! It made me think that W. C. might mean Waiting for Coffee! Still my preferred coffee shop at Brampton Hut ☕. Update 26 August Bank Holiday Monday. Second visit in 6 days. Very busy as expected but service was pretty good. Tried the Iced Caramel Latte which I tasted last week and it was extremely pleasant. One toilet closed today so Starbucks haven't conquered this particular aspect of their set up. Easily found two adjacent car spaces to facilitate luggage transfer. Overall, 4 stars, but could have been 5.

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Nick Searing . 2024-08-26

MORE AT Google

The order never came and it says delivered. I want a refund or another order.

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Christina . 2024-08-22

MORE AT Just Eat

Stopped here on our way home yesterday. Lovely helpful lady on the till, I didn't get her name sadly. She was tall, blonde and wearing round glasses. First time I'd been into a Starbucks, and I'd definitely recommend this one to break up a journey! Thanks so much.

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Sarah Wicks . 2024-08-20

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The bathroom needs some serious attention.

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Christian sanchez . 2024-08-06

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good service but delivery driver was delivering with family in the car

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Libby-Sasha . 2024-08-05

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What the actual F apparently Starbucks no longer accepts cash. Guess I won’t be going there any more then

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Paul King . 2024-08-05

MORE AT Google

Won't take cash and 3 drinks just cosy me £14...it was glorified squash with a third of a cup of ice in it. Bit cheeky really to be charging that.

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Layla Fox . 2024-08-02

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Very nice Starbucks. Staff were very friendly and helpful. Nice range of Starbucks related merchandise that you do not find at the Starbucks more local to myself. The store was fairly tidy with a few tables that had not been cleaned. Drinks were very nice. If I was in the area again, I would visit this branch of Starbucks.

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D J . 2024-08-01

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It's a Starbucks - exactly what you would expect. Very busy so quite hectic

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P F . 2024-07-31

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Fake phone # on Google ensures you can't call this store.

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Reboot The Robot . 2024-07-25

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One toilet for a huge Starbucks, but to be honest Starbucks is let down by the actual service station having no toilets. Slow drinks service, I ordered two and one came out about 5 drinks before the other. Polite and friendly staff however.

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Susannah Hughes . 2024-07-24

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Absolutely dreadful. Very quiet when we arrived yet uncleared rubbish on tables, not wiped down. Toilets dirty, outside seating area covered in cigarette butts and litter. Staff miserable. Tea like dishwater. Do not visit

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Mandy Teasdale . 2024-07-24

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Love a Starbucks coffee Probably the best coffee But they don't take cash only card payments So I won't be using them anymore Mcds just around the corner Well that's 7 coffee aweek I won't be buying from there now

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Aimee & Larry Fahey . 2024-07-24

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Staff messing around behind till throwing stuff at eachother

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Luke . 2024-07-23

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Ordered through Deliveroo, my white chocolate Frappuccino there was barely any white chocolate sauce in the drink and there was too much ice so it was just watered down. They clearly need to be trained on how to make a drink.

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hannah holland . 2024-07-21

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Callum is a real assett to this starbucks

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Peter Lee . 2024-07-20

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Pleasant and relaxing coffee house.

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Nicholas Mills . 2024-07-11

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This was a quick stop on our journey home, coffee was ok and was made pretty quick. The toilet wasn't very nice, water was leaking from the sink? So the floor was wet. Inside it was fairly chilly, so headed back to the car. Not much parking on this motorway stop.

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nikki lambert . 2024-06-16

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Great food, nice coffee but freezing!!! Really didn't need the air conditioner on at only 14 degrees outside

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Nicola Harvey . 2024-06-12

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My go to place for great coffee. Always stop here on way to work. Coffee is outstanding and staff are friendly and knowledgeable. Only bad thing, is the phone signal is like a black hole. Luckily free wifi makes up for this

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Ian McQueen . 2024-05-13

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I recently had a very unfortunate experience at Starbucks at Brampton Hut, just off the A14. Whilst the coffee may well be good, I am a tea drinker and the staff there do not know how to make a cup of tea. I was not asked whether I was dining in or taking out, and my tea was served in a paper cup, with the milk being poured in first, followed by the tea bag, followed by the water. I ended up with what can only be described as a cup of warm milk. Tea needs to brew in boiling water, not cold milk. I was also insulted to find I was charged an extra 5p for taking it out (most other cafes I have been to charge more for dining in and less for take-outs). I will not be visiting Starbucks again - I'm very disappointed.

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Elaine Draper . 2024-05-10

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A better Starbucks as decent faster service. Freakin poor design as most tables are hard to sit on with sun blazing through the large windows. FFS who designed this store like this, sit down here and get blinded?! No thanks

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Jp Russek . 2024-04-26

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It's a Starbucks close to the freeway. As Starbucks go, this one is fine. Not better or worse than other Starbucks shops.

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Daniel de Bruijn . 2024-04-23

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What can you say about the "atmosphere" in a Highway Services coffee shop? 🤷‍♂️

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James Picton . 2024-04-18

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Amazing coffee, amazing service

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Fiona Claims . 2024-04-15

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Professional service and lovely coffee.

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Ian Kirk . 2024-04-14

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Place was filthy and they don't take cash..

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Doris Day . 2024-04-04

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Good coffee and great staff , consistent quality

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les westergreen . 2024-03-18

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The staff were totally inept,not even noticed I was there.

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Matt Roebuck . 2024-03-15

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Super expensive. Not good value for your money. Maybe if Starbucks stopped paying their useless and divisive Inclusion and Diversity managers pushing dangerous and damaging trans ideology , they would be able to reduce their prices and invest into improving the quality of their food.

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Sam Bean . 2024-03-05

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What is americano with milk only in small cups how i yearn for a ig mug of plain old cofee

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Ivan Geddis . 2024-02-25

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Had two items missing, but otherwise it was great.

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Jaime . 2024-01-30

MORE AT Just Eat

Very nice lady served me very helpful 👍

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Robert Hudson . 2024-01-29

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Parking is limited at this side shoot of services. Main services is a popular truck stop so overnight is packed, with some attention required to avoid trucks. Used the drive through mostly, store is normal. Nothing special.

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Simon Fruen . 2024-01-21

MORE AT Google

Service great. Sometimes a little slow

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Stephen Dennis . 2024-01-17

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A nice place to go for coffee. Haven't tried the food although I guess it's the same for all Starbucks. A good selection of drinks and some nice flavours. The team are pleasant and helpful and the premises looks clean and inviting. Worth a visit!

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Adam Snuggs . 2024-01-16

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Great parking, large seating area. Good WiFi. Great service and team who kept it clean even when very busy.

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Karen Russell-Surtees . 2024-01-10

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Great Service- Christmas range was good so plenty to choose from.

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Paul Vollans . 2024-01-08

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Starbucks and all the stores near it are ok, however there is very limited parking, making any visit a nightmare

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Justin BaRkEr . 2023-12-31

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They don't know what they're doing. Ordered a macciato which should be a shot of espresso and a tiny bit of milk in a very small cup. Got a medium sized frothy milky coffee with caramel on top. "Here's your macciato" I binned it as I was in a rush and it's not my job to train your baristas.

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Jimmy Harris . 2023-12-25

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Really helpful young lady with dark hair. The app wouldn't work and she was very patient

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N S . 2023-12-10

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The place was just without care. I'm getting a bit fed up with going in Starbucks and finding there is always a broken toilet, leaving 1 disgusting toilet you have to que for.... The toilet hadn't been cleaned in probably days. The door was so heavy to open that I had to help an old lady get out of it. The music was playing explicit versions....I can only assume it's someone playing thier own music. But I don't appreciate going un at mid day with a child and hearing the f word in a song. It's unnecessary. I'll be fair. The coffee was nice and was hot.

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Donna Sidebotham . 2023-11-27

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Warm welcome from Amber, no waiting even though the place was busy, drive through too. Good selection of snacks, clean and tidy, even the toilets!

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Nick Adams . 2023-11-22

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Considering this is a little cafe off the A1(M), this branch of Starbucks delivers! The ambiance is great. the service is friendly. If you’re not a fan of Starbucks then it’s just another Starbucks but as a stop off on a 2 hour journey, I thought it was really good.

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Robbie Kielty . 2023-11-22

MORE AT Google

Coffee is good but doesn't take cash

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Lynne Deacon . 2023-11-19

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I never received my order! It was delivered somewhere else. Not happy at all

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Kelly . 2023-11-07

MORE AT Just Eat

Stopped off on my journey, OK for a quick break but not somewhere I would normally go

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Lisa Payton . 2023-11-07

MORE AT Google

I stopped just for a coffee, service was slow but the coffee was good!!

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Glen Taylor . 2023-10-30

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we got the wrong food, ordered ham and cheese croissants, received ham and cheese toasties, i cannot eat mustard please refund me i can send photos if need be

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Elise . 2023-10-26

MORE AT Just Eat

What a nice place to stop for a coffee and food

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Ian Stewart . 2023-10-24

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Popped in today to get a quick coffee only had cash on me to be greeted by a member of staff demanding me to pay with card payment only as far as I’m aware, cash and card is qualified as legal tender there was no signs stating this anywhere we are not in for Covid era anymore..

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Leeroy . 2023-10-18

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Great point to break journey. Nothing better than having a Starbucks coffee. Lovely staff and my pup enjoyed puppychino. Would come again 😊

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MP . 2023-10-18

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Soggy wrap, dirty tables, but lovely cashier, and a clean toilet

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Trish Young . 2023-10-16

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Staff awesome, but a cup for 20 quid is p gae

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Cnut Ragnarson . 2023-10-14

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Pristine. Staff approachable. All good

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bev forrester . 2023-10-12

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Worth visiting for the imaginative mural painted on and using the natural texture of the wood background

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Alistair Lumb . 2023-10-11

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Best Espresso doppio Macchiato i have had in UK and they knew what it was.

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aidan watt . 2023-10-06

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This was a nice Starbucks to go to. It has a lovely sitting are with massive windows and a beautiful interior design. Will definitely be coming back here again

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Edward Gilchrist (Tegg) . 2023-09-30

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How do you forget 3 whole drinks from a starbucks order? Delivery driver was lovely and said he asked the employees several times for the drinks but they said it was all there.

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Sarah . 2023-09-30

MORE AT Just Eat

Queues for toilets were long. Coffee and seating area were OK. Place was busy.

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Robin Rudwick . 2023-09-26

MORE AT Google

very good coffee with friendly and helpful staff

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David Butler . 2023-09-24

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Clean, efficient, reliable place to take a break and enjoy a quality coffee.

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Richard Tomlinson . 2023-09-14

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Have never had an issue but for some reason Starbucks put ham in my 5 cheese toastie and I'm a vegetarian.

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Amy . 2023-09-14

MORE AT Just Eat

The place was OK. But there was a couple of very ignorant customers outside, but that's not Starbucks fault

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Kevan Dean . 2023-09-12

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I wish that I'd taken note of the name of the young gentleman that served me at this drive through, he was first class, very polite, and looked like he enjoyed his job, meeting people. I'll be using this starbucks from now on 👏

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Sharon Howarth . 2023-09-08

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We come here every weekend, the staff are great, always welcoming and efficient. They know what we want before we finish telling them!!! Well done team for recognising your customers. A special thank you to Callum and Lam. Great customer service.

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danielle perrett . 2023-09-03

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Expensive as all Starbucks are, but nice enough and coffee was nice

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james brothwell . 2023-08-31

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Unfortunately I have to agree with all the recent reviews, and just wished I’d of checked them before I came! We popped in whilst travelling, and the young blonde girl made it seem like pulling teeth was more enjoyable than serving us! I asked for the special drink at the time which was about a fiver, then when I realised it was a cold drink I asked to change it, (I’d already paid for the drink but she hadn’t started making it yet) she reluctantly agreed (with an eye roll) and just gave me my new drink, although I had already paid about £1.50 extra for the special drink. She didn’t refund me and then ask me to pay for the new chosen drink, and as we wanted to get back on the road and she was just miserable I’d rather miss out on the money. Wouldn’t go again if I saw her on, a smile costs nothing.

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Hattie “ThePeersFamily” Peers . 2023-08-29

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We probably visited at a quiet time, there was barely anybody. The frappucino we ordered was fantastic.

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Roland Barna . 2023-08-20

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Had to wait 5 minutes for two cups of tea (hot water in a mug with a tea bag!). Even had to remind the staff about the order. No apology from surly staff. Sure they’re not bothered though. Should have gone to Wendy’s instead!

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Danielle Crosby . 2023-08-18

MORE AT Google

so noisy in there. can't hear yourself think

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Richard Procter . 2023-08-17

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I think it was expensive for what we had 2 black coffee's 1 capacunnio in paper cups £12.00

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Susan Bryan . 2023-08-16

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Not bad; drinks and food were OK, pretty much as you'd expect. The toilets were not the best kept at the time of my visit.

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Iain Newman . 2023-08-13

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Staff appear generally fed up and do bare minimum service they can get away with. No acknowledgement for customers waiting to order and apologies for the drinks being delayed. I come because it's Starbucks but this one doesn't seem managed well.

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Jeyoung Lee . 2023-08-13

MORE AT Google

Very busy place. My mother-in-laws first time in a Starbucks and she said how nice her latte was.

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Julian Topley . 2023-08-07

MORE AT Google

3 staff just standing doing nothing.

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Sam Saberton . 2023-08-06

MORE AT Google

Still filthy. Avoid this place! Ridiculous. Don't go there. Filthy place, slow, awful service. Really feel sorry for the poor staff who have to work at that terrible place every day 😒👎😒

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matt hunn . 2023-07-30

MORE AT Google

Constantly sending out wrong orders

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Amanda . 2023-07-28

MORE AT Just Eat

Very very should customer service, give my food to someone as the service is very was

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shiab chowdhury . 2023-07-28

MORE AT Google

I have to say by far the best Starbucks I have been to. Scarlett, made my day and is a true asset to the business. There is not much more I can other than amazing.

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Clive Sheridan . 2023-07-23

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