Based on 6.395 opinions finded in 4 websites
Based on 6.395 opinions finded in 4 websites
Nº 4315 in 7028 in City of London, Westminster
Nº 173 of 253 Japanese in City of London, Westminster
Opinions
Sushi and mediocre food. Variety of drinks and great service.
Michal malki . 2025-01-14
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The best sushi restaurant in London. Fantastic
Kevin . 2025-01-14
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What excellent sushi and other dishes. Add to that the good service and you have a winning combination. Highly recommended!
Marjolein Gaanderse . 2025-01-14
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The food is excellent, the sticks aspect can feel a bit gimmicky but I've always really enjoyed everything I've eaten, and there's a great selection of cocktails as well
Iola Ryland . 2025-01-13
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My first time trying sushi n sticks (and sushi in general 😅) was at the Canary Wharf branch. Loved it so much that I then dragged my husband to the Covent Garden branch the following week and he loved it too! Absolute must try apart from the sushi itself are: Crab croquettes and everything on the stick if possible!!
Anita Davis . 2025-01-10
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The sushi is great but the it's a bit dark the atmosphere.
Boris Lai . 2025-01-09
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Delicious food - my favourite sushi chain restaurant. However, this branch feels quite crammed in comparison to the Soho and Canary Wharf branches,and the dim lighting in the evening can feel especially disorienting in conjunction with the cacophony of chatter.
Grace Marquez-Gately . 2025-01-05
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Brilliant food, amazing taste. I am not a big sushi fan but was blown away by the taste. The sticks with various grilled meats were also delicious. Highly recommend the wagyu, prawn and crab croquette.
Leo Johns . 2025-01-04
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Absolutely the finest sushi I've ever had. While it's certainly not inexpensive, it's worth every penny. The artistry is simply breathtaking. My mother-in-law was in raptures
maciej wojcik . 2025-01-04
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Excellent food, and good service. Had the sharing board and a few starters with a few bottles of wine, was lovely, would return.
WoodyJVO . 2025-01-03
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For all those who love Japanese cuisine
Nikos Chatzinikitas . 2025-01-02
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Very nice discovery for the 4 of us (adults and children) lots of choice of products and above all excellent we had a great time. On the advice of a very nice waiter we tried the crab croquettes!!! A killing!!! The staff is also very friendly. We left delighted, thank you very much
Emmie Moritz . 2025-01-02
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Great atmosphere and delicious food. But they made us wait 10 minutes even though we had a reservation time
Murat Uc . 2025-01-02
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Very creative menu, delicious food options. Kids menu.
Inna Helmer . 2025-01-02
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If I could leave 10 stars I would. Our waiter Daniel and the manager Sergio were amazing, never felt so looked after. They were attentive and friendly. 10/5 will try again and bring everyone here.
Salma Rassmi . 2025-01-01
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We ate at Sticks'n'Sushi on New Year's Eve. The sushi was excellent and the vegetarian dishes also tasted great! Clear recommendation!
Lukas Voill . 2025-01-01
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Sergio and Daniel was amazing!! They took care of us regardless of it being a busy period. The food and the service and everything was a 10/10 Thank you for the whole team and staff for taking care of us during NYE!
Thulja Yang . 2025-01-01
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A bit of a confusing menu but all very tasty. Would recommend
Dario Gatta . 2024-12-31
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Great drinks and a killer Hell's Kitchen roll 🔥 Very expansive, saliva-inducing menu makes picking just a few items quite a difficult task!
Kayla Buffone . 2024-12-30
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We turned up with a hungry toddler and a baby in buggy and they accommodated us so well. The kids menu is amazing, healthy vegetables and yummy sushi! The staff were absolutely brilliant, we will be back!
Lauren Holland . 2024-12-30
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My favourite sushi restaurant 😋
Laura Kingdon . 2024-12-27
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Nice restaurant with good vibes and a nice ambience. A wide variety of items on the menu and a lot of different choices. A wide selection of vegetarian items are also available. The staff are also very cognizant of dietary needs which was nice to see! Was a bit dark in the restaurant and the seats were a bit uncomfortable.
S S . 2024-12-27
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The starters were delicious. I love the rice paper rolls and the tempura prawns. The fried scallop balls were not that good tho. The sushi was also tasty. The waters were very nice and attentive
Sara . 2024-12-26
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Delicious and fresh sushi. Quite long wait for the yakitori
kenneth . 2024-12-22
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Good food. Great atmosphere. Terrible service. Fair price.
Tarek Nseir . 2024-12-19
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Perfect place to dine in pre-show!
Glynis Andrews . 2024-12-18
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Outstanding food, as always. I haven't been to sticks n Sushi in a while and it is such a treat. Truly, some of the best sushi ever. The beef tataki was splendid! I shared one of the platters (the name evades me) with my dad and it was phenomenal. It is definitely worth the price. Really friendly staff, and I appreciated (as someone who works in hospitality) the effort made by the waiters to present the dish and list all the components in an elegant way when serving it to you. Pictured is the matcha chocolate fondant with vanilla ice cream.
Kalina Christev . 2024-12-16
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The staff were friendly when I visited, and the food was nice. However it wasn’t the tastiest sushi I’ve ever eaten and I’ve had better elsewhere. It was also unbearably hot in the restaurant, likely due to how many tables they had packed into quite a narrow space. It made the meal quite unpleasant.
GemmaY98 . 2024-12-16
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Great Place relaxed atmosphere food was amazingly delicious can't wait to go again
Karen Moore . 2024-12-15
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Great food , fresh and very quixk service. Superb menu and flavours across the selection of fish and meats on the sticks. Very busy , yet they found us a table quickly.
Jonathan Hartley . 2024-12-14
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The food was really good. But that about it. We were seated downstairs at the counter where you can't even see anything and it was very cramped. I had prebooked this place and they couldnt even accommodate us by giving us a nice table. People were walking in with no booking and they gave them a table. Very disappointed. Not going to return to this place anytime soon. Shame as the food was really good.
Dilesh Daya . 2024-12-14
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One of my favourite sushi restaurant! Lovely service
Sam . 2024-12-14
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Great place, good food, nice service. They took away some sushi options that I liked in the past, but it's still a good place to dine with a great dinner vibe.
Dimitra Dimitrakopoulou . 2024-12-10
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Amazing experience by the staff, veg options, great ambience. Download their app for discounts and they make your birthday or anniversary special by in-house dessert surprises. Recommended GREEN my Day, cauliflower with black sauce for veg options
Jay Shah . 2024-12-08
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My favorite sushi spot in the perfect location! The restaurant is very spacious, and we were lucky to find a table without a reservation on a Sunday. The sushi is always incredibly fresh and delicious. The staff is friendly and made sure to check in throughout to see if everything was okay or if we needed anything. Highly recommend!
Rabab Almaajoun . 2024-12-08
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I have always recommended Sticks n Sushi to friends, but after a recent visit I won't be again. I arrived before my friends, ordered a glass of fizz and asked for a jug of tap water for the table. My drink arrived but I had to ask four times before any water arrived - which was then only a small glass. The server told me that if I want a jug /carafe they charge £1.50 per person as it is filtered, but a glass of tap water is free. My friends arrived and the waiter bought towels on plate, which he handed to us using tongs. The towels were stone cold! These are supposed to be steaming hot! He didn't know what to say. My friend asked for some hot ones, but they never came. Serving customers cold towels on arrival is embarrassing for everyone - don't serve them if they are cold! The food was ok, average - it used to be delicious but that is a personal opinion. I think a good indicator of quality are the basics. Even the edamame were disappointing - tired, a bit brown in places and deflated. On the plus side, the waiting staff are polite and the atmosphere is good.
F CB . 2024-12-07
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They make you pay and extra per person, and is not the savoy. The new people have a very embarrassing t-shirt showing that they are new. The politics and principles moral and values of this place are totally wrong and food and place overrated. I’m not Coming back anymore
ana mata pastor . 2024-12-06
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One of the best restaurants ever… Never eaten better sushis… Starters were perfect… Staff was lovely… Everything was perfect. Not a cheap place ;)
Selim S . 2024-12-05
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evening was made by our server Greta, she was fantastic, very attentive and amazing service, wanted to tip her but didn’t want the money to go to the company not the individual, she deserves a lot of recognition, thank you Greta!
talia draper . 2024-12-03
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decent food not bad but they can't take amex (on your phone) on their POSs despite Amex including them in their offers. overall rather expensive for what you get but quality is not bad!
x x . 2024-12-02
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Amazing experience! The food was very good and well presented. I have really appreciated how the manager Sergio and the waiter Rosani have looked after us, they were really kind and helpful. We definitely will be back!
giuseppe danilo d'urso . 2024-12-02
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Great food, Wagyu was the highlight.
T Moss . 2024-12-02
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My boyfriend and I came for dinner and it was a really nice experience. The food was very good and the atmosphere amazing. Thank you so much to look after us, specially for the manager Sergio and the waiter Gloria.
Roberta Piazza . 2024-12-01
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Very good quality sushi in Covent Garden, London
Kirby Warren . 2024-11-30
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Located a stone throw away from the Piazza in Covent Garden. The restaurants over two floors with the ground level for Henrietta Street being quite large seating with high volume noise we were a party of three, initially they attempted to seated us in a odd table which looked like a Benz sign with the ends of the table seating three with two other parties on the other two ends, which we declined due to it being a work event and being able to converse; subsequently was moved to a table for four, which was much more appropriate. The wine selection had significant markup and therefore the quality of wine was pretty much average. Service was rather had a mess because of the busyness of the restaurant which and which was surprising for Tuesday night the food was however good we ordered a platter for three was called set for success: Broccoli. Grilled in supreme soy, served with spicy goma:good Ebi Bites. Tempura shrimp, miso aïoli, chilli, lime & coriande: good Shake Tataki. Salmon, sake-tamari marinated trout roe, daikon, miso, ponzu & daikon cress : average Beef Tataki. Beef fillet with miso aïoli, spring onion, artichoke chips, shiitake & truffle ponzu: good Ebi Panko. Tempura shrimp & spicy sauce, topped with avocado: good Hell's Kitchen. Tempura shrimp, avocado & spicy sauce, topped with tuna & barbecue: good Pink Alaska. Salmon, avocado, cream cheese & lumpfish roe : average Nanban. Chicken, avocado, kataifi, coriander & spicy yuzu-kosho : average Aka Ebi. Argentinian red shrimp, spicy gochujang & garlic butter Tsukune Chilli. Chicken meatballs, chilli dip, teriyaki & spring onions; good Ibericoe Secreto. Miso cured black Iberian pork with lemon: excellent So a rather mixed selection of mostly being above average but really one dish being excellent. I would recommend booking due to the business of the place however I do feel that it’s probably not the best suited place for conversations due to the substantial background noise.
Travellingdoc . 2024-11-26
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Visited Sushi Samba Covent Garden for the first time to try their Pre-Theatre Menu before heading off to the Savoy—perfect timing for a festive evening out! 🎭✨ The Christmas decorations were absolutely adorable. Outside seating was cozy with heaters and blankets, making it ideal if you fancied a pre-dinner drink. 🍸 Upstairs, there’s another bar area if you want to keep the night going. The food? Nice, but I’ll be honest—it didn’t quite hit the same heights as the Liverpool Street location. That might be down to the Pre-Theatre Menu, though. My Tuna Seviche starter was good with its pomegranate leche de tigre and basil, though the wasabi peas weren’t for me. My second course, the California Rolls, was nice but nothing extraordinary. See full review on Instagram: @brunette.bites
Lauren . 2024-11-24
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Fantastic food and a cost venue. Would 100% recommend to all sushi lovers out there.
Daniel Bysouth . 2024-11-24
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Absolutely terrible service! Took almost an hour to get food no one checks on you then they have the audacity to overcharge you for condiments. If you want to feel invisible while eating mediocre food and be treated like trash this is the place to go. No thank you!
Mar Boh . 2024-11-24
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Amazing, way fancier than the name implies!
Dr Maeve Barry . 2024-11-23
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It was so tasty - would like to come experience it within a group though..
Pamela Simmonds . 2024-11-21
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Don’t miss out on the miso soup. It has a rich, aromatic taste, and you can truly savour the miso
Eileen (Dr ELS) . 2024-11-21
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Another great visit. Came with my daughter after Christmas shopping. Great atmosphere even though it was very early evening. Amazing food as usual. Had prebooked. Highly recommended. Well worth going out of your way for.
HolidaymakerfromHove . 2024-11-19
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Our server was one of the best around all she served us very well. Her name was Rosani she give us all the information about the food..
Rom Saru . 2024-11-18
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Visited Covent Gardens branch last night with a couple of mates (one had a gluten intolerance). I ordered a £95 platter for two and the rest ordered a variety of dishes. Server came out with the first batch of food/dishes and gave it to the guest with gluten intolerance as it had gluten free soya sauce and gluten free items and didn’t want to mix things up and she proceeded to eat whilst the rest of us waited for ours. As dishes arrived at the table they kindly pointed out whose dishes were theirs. So the rest of us started to eat and enjoy our food. When I asked the server where my beef teriyaki dish was he said he’d go and find out. Came back out and said they made a mistake and gave it to the gluten intolerant person. I said that’s not great as she’s gluten intolerant and she got a normal dish which she subsequently ate but now I’m a dish down. He graciously tells me that I would need to pay for that if I still want it over and above the hefty £95 price tag??? I said but it wasn’t my fault or her fault for eating it as this was specifically given to her by server. He flat out declined so I left it there as I did not want to make a scene in front of my mates. The situation was handled badly at the very least and it would’ve gone a long way with me if they had just brought me the replacement dish which I did not get to enjoy/eat.
Calum Wedge . 2024-11-18
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Eating sushi in Sticks'nSushi restaurant was a truly enjoyable and unique experience. The combination of fresh, high-quality fish and rice, coupled with the traditional Japanese presentation, made for a delightful meal. The service was attentive and knowledgeable, and the sushi chef took great care in preparing each piece of sushi. Plus, there's something satisfying about trying different types of sushi and dipping it into soy sauce and wasabi. Plus. A glass of Sake.
Piotr Az . 2024-11-17
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We had an incredible dinner and overall experience. Special thanks to Shivani for making our night extra special!
Jessica Lanza . 2024-11-16
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Food was excellent. Service very friendly and helpful. Ambience bad, sat right in front of the door which was constantly open. Very loud.
Micha Wunderlin . 2024-11-16
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Shivani and Pannajotta were the best hosts, so kind and patient. We had an amazing night and incredible food! Definitely one of the best sushi places in London. ❤️
Elisa D . 2024-11-15
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Amazing dinner with my friends, the food was delicious, thanks for the nice experience Shivani and Pannajotta.
Andrea Intagiata . 2024-11-15
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😊 wanted vey much to give 5 star after all this is my favorite Japanese restaurant in London and I visit on any occasion when I am in London My favorites are the wagyu beef 🥩 dishes Sushi good as well Service is friendly and welcoming but a bit confused 😌 I did not get my slices of wagyu 👀 which I come specifically Teriyaki arrives late , table stays not clean 😊 despite criticizing still my preferred restaurant and will come on next occasion
Alex Tseitlin . 2024-11-15
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I visited Stick & Sushi in Covent Garden last Friday, and I had a last-minute request that Sergio, the person in charge, kindly accommodated. Not only did he provide exceptional service to me and my guests, but he also went the extra mile to ensure our evening was unforgettable. The food was, as always, excellent, and our server (apologies if I misspelled the name) Wuanapa took our experience to another level with her attentive service. Thank you, Sergio – we’ll definitely be back!
Donatella Tonon . 2024-11-14
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Very good variety, nice menu and the atmosphere. Everything what we ordered was delicious
Valeriia Miasoiedova . 2024-11-12
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So good! Wonderful staff. Good food & fast and pleasant service.
Jennie Foto . 2024-11-12
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Yes, yes, and yes… Bustling rustic and modern (danish inspired) Japanese restaurant in the epic Covent gardens theater district. Top shelf food quality and service. Great selection of sake. Do not miss this culinary experience. I give it 5 stars and my stamp of approval. Well done sticks and sushi!
Vic . 2024-11-12
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Incredible sushi and dishes of the highest level. Prompt and fast service, it was my birthday and I also had a little surprise. The price is more than fair for the quality of the food. Highly recommended!
Elisabetta Ligori . 2024-11-12
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We had an incredible experience at our favorite spot, all thanks to the fantastic service from Sergio and Pan. Even though we had originally booked a table outside, they went out of their way to accommodate us indoors, which was greatly appreciated. From the moment we arrived, they made us feel genuinely welcome with their warm greetings and attentive service. Their dedication to ensuring we had a comfortable and memorable dining experience was truly impressive. Thank you, Sergio and Pan, for going above and beyond to make our night special. Can’t wait to return!
samuel stagg . 2024-11-09
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Simply great food - loved it and will be back!!
Stephen Archer . 2024-11-08
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Sticks 'n Sushi offers a mix of Japanese tradition and modern flair, in the middle of vibrant London. The atmosphere is sleek and stylish, perfect for a night out. Every dish is a work of art, with the sushi and skewers as absolute flavor explosions. Sticks 'n Sushi is an experience you want to taste once.
Jasper . 2024-11-05
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The sushi was absolutely phenomenal. Every piece was incredibly fresh, expertly crafted, and beautifully presented. I highly recommend trying their signature cocktails, which were both visually stunning and delicious.
Κonstantinos Kyriakopoulos . 2024-11-05
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Excellent sushi with great service
David Leeming . 2024-11-04
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Perfect service, fast and easy. They don’t forget about you which is super important for a good customer experience. The food is tasty.
J. M. . 2024-11-03
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This place is incredible, the food is beautiful and the service is amazing 😊😋
Marcus Peach . 2024-11-02
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I had the pleasure of dining at this wonderful Japanese restaurant in London, and I must say, the experience surpassed all expectations. The Sashimi, undoubtedly the highlight of the meal, was incredibly fresh and expertly prepared, showcasing the restaurant's commitment to quality and authenticity. The ambience of the restaurant is simply delightful, creating a serene and inviting atmosphere that enhances the dining experience. The attention to detail in the decor and the calming ambiance make it a perfect setting for a relaxing meal. I wholeheartedly recommend this restaurant to anyone seeking an exceptional Japanese dining experience in London. Whether you are a connoisseur of Japanese cuisine or simply looking to enjoy a memorable meal, this establishment is a must-visit.
Link TSUI . 2024-11-02
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Visited at the end of October. Food and service was great, however, while eating, the door was fully open, as people queued to get a table, which meant that the restaurant was freezing. Won't be going back.
Nicky . 2024-11-01
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Love this place, food is so good, service is quick and efficient.
suzanne batley . 2024-10-28
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Fabulous! 2nd visit in a month and we had a wonderful time. The dishes and the menu are superb and the staff friendly and helpful. Highly recommended!
P Dobson . 2024-10-27
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Very good, expensive, but worth it
Ignacio Estevez . 2024-10-26
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We had an amazing day out with my partner, food was delicious and we had a great time!
Ollie K . 2024-10-25
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So .. I might be a tiny bit biased, as I am from Denmark and have experienced several of their locations, but I’m gonna chime in anyway. The overall experience was kinda meh. I was left with a feeling of having wasted my money, which is never nice to leave with. I was seated outside and it was alright, but the restaurant is very dark and crowded. I understand that a Saturday is busy, but cramming people together has never been a solution to getting a great vibe going. My waitress was very kind, yet quite new, so didn’t know much about the menu. A more in depth training would probably be a good idea, as some people might not be aware of what certain items on the menu are. I knew since I’ve been dining at S’N’S many times, but it didn’t seem consistent in comparison to any of the Danish restaurants. The lemonade was very sour, so luckily it was swapped with a virgin mojito, which tasted fresh and suited the meal greatly. The food was served in an order I didn’t quite understand. I received the rolls first as well as the sashimi and the warm crab cakes - then the sticks arrived after a good 10 minutes and finally the edamame. That for me is kinda opposite. Maybe that’s the way it’s done in London, but I was full when the edamame finally came, which is something I usually nibble on before getting anything warm. The pieces were quite small and only the Pink Alaska stood out. The sticks were definitely not cooked enough and I had to leave one of them, as it felt gooey. The crab cakes also only tasted like batter, and I left 2 of them, since it seemed pointless to finish a plate of dough. I’m not trying to come off as negative and I understand that it was a busy night, but paying 5% in service charge on top of an already expensive meal was just not a great experience. Especially with the quality of the food and level of knowledge - I am sorry to say that I won’t be returning.
Ditte Lindsey . 2024-10-20
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Delicious sushi and friendly service
Ozlem Geyik . 2024-10-20
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Fantastic food & drinks with really good/attentive service. The place was pretty packed crowded at the time.
Fabrizio Lungo . 2024-10-18
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Wonderful place for sushi. Very friendly and polite staff. The all experience was delightful. Thank you!
rui barros . 2024-10-13
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First class. Absolutely delightful on every level.
John Reid . 2024-10-07
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Ordered yesterday. Everything is very tasty, thank you. The cooks are real professionals.
Bosco Swan . 2024-10-05
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🛑 Rubbish shop 🛑 food never ready.
Mohammed Tishat . 2024-10-03
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Venue was great, surprisingly large. Food was amazing, the miso cod is always great. Only let down was the waitress obviously didn't want to be there
marites el . 2024-10-02
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Ordered the Osaka Chaos and Carpe Diem to share. Carpe Diem tasting menu was okay overall; the broccoli dish was pretty basic. Sushi rolls were pretty standard but definitely not at the level you would get at some more traditional Japanese establishments. Rice was too tightly rolled and not enough vinegar mixture. Tempura seemed pre-made but still was crunchy when served. Probably enjoyed the Osaka Chaos the most out of everything. Good ratio of sashimi, tamago to vinegared rice. Will I return, probably not for the price point relative to quality of food.
Bee . 2024-10-01
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We've enjoyed several meals at different Sticks 'n Sushi restaurants before and as always, the food was excellent. Unfortunately however - and similar to others' experiences, the service, which started well, tailed off after the main course. The plates were cleared away, dessert menus left, but we then appeared to be invisible to the staff. After twenty minutes, our appetite left us and I asked for the bill and to pay half the service fee. This prompted three separate guilt trips from the server and a decidedly frosty reception from the manager. We noticed at least one other table in the same position (hands in the air for ages) so clearly weren't the only ones. A shame, as this was our wedding anniversary so we left feeling somewhat deflated and resolving to find an alternative eatery in future.
Der Archivist . 2024-10-01
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Birthday Dinner 🎂 Had the loveliest meal here, staff were so kind and service is spot on Can’t fault the food, its the most delicious food ever and the cocktails are unreal My only negative is the place is rammed to the rafters and slightly claustrophobicly tight tables at Covent Garden and prefer the Greenwich vibe but that is so so minor and I had the best time Thank you for having us ♥️
4Luciecmiller . 2024-10-01
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Good place if you want to have a quick dinner. Nothing extraordinary but good service and price!
Olesia Liapina . 2024-09-29
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The sushi was one of the best i had. Service was also very good.
thibo de jonghe . 2024-09-28
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Beautiful place with lovely dishes! We were there for the sushi not for the sticks but I’m sure they’re good too. We wanted to try multiple things as we heard so much about the place. The Tuna Tartare Bites are my absolute favourite, everything was delicious. And good customer service as well, accommodating to allergies and dietary restrictions.
Natalie Jubeh . 2024-09-25
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Always great food at Sticks n Sushi
Paul Lopez . 2024-09-25
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The place is amazing, and the staff are incredibly nice and helpful. I was there with my mum, and a lady named (Greta) was fantastic. She could understand what a customer might prefer based on her experience. All of the staff are great, but if this is your first time, ask for Greta, she is truly exceptional!
Abdullah A Almutlaq . 2024-09-24
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Food didnt meet our expectations
Raneem Alkattan . 2024-09-24
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This meal was our highlight in london. The service was beyond professional - every staff member was well trained, friendly and efficient. The food was superb. This restaurant is very highly recommended.
Tony Attwood . 2024-09-24
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Great food. Great place. Romantic atmosphere. We chose the perfect day from the menu and it was very good.
Eli Gur . 2024-09-22
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Great food, great service. The secreto ibérico was out of this world. The crab croquettes were outstanding and the sashimi spectacular!!! Worth the price. Hope to be back soon. Thank you
I G . 2024-09-19
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Highly recommended for events (or just to eat good sushi). The price reflects the quality of the sushi. There is choice for all palates. Great venue in central London.
Niccolò Ciucci . 2024-09-16
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Great food and spot on service myself and my friends had a great time would absolutely go there again. The vibes of the restaurant were lovely too.
Charlotte S . 2024-09-10
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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182 Opinions
He sido un cliente leal de Ippudo por más de 12 años, visitando 2 - 5 veces al mes desde 2014. Siempre he apreciado los altos estándares de servicio: saludos amistosos, personal atento y pedidos eficientes. Sin embargo, mi reciente visita el 25. 10 . 2024 fue decepcionante, y me siento obligado a compartir mi experiencia con la esperanza de que se aborde. Pedí dos chahu dons para llevar, un pedido normal para mí. A pesar de que la tienda estaba medio llena y no estaba particularmente ocupada, mi pedido tardó de 25 a 40 minutos. Me di cuenta de que mi recibo de pedido fue empujado detrás de otra cena - en los pedidos, a pesar de que yo era el único cliente para llevar en ese momento. Cuando mi pedido finalmente estuvo listo, permaneció desatendido durante unos 5-10 minutos hasta que tuve que solicitar a un miembro del personal que lo empacara por mí, a pesar de que el gerente fue el que tomó mi pedido y supervisó su preparación durante todo el tiempo, hasta que sonó la campana lista. Como cliente habitual, esta experiencia se sintió particularmente desalentadora. Es preocupante ver un declive en los estándares de servicio, especialmente cuando siempre he valorado la calidad de Ippudo y la atención al cliente. Espero que mis comentarios puedan ser utilizados para mejorar la experiencia de servicio, tanto para los clientes de comida para llevar como para los clientes de mucho tiempo como yo. Gracias por tomarse el tiempo para leer mi mensaje, y espero ver cambios positivos.
133 Opinions
I am a fan of sushi rolls and this place did not disappoint. Great option if you are looking for a quick lunch.