Based on 2.370 opinions finded in 3 websites
Based on 2.370 opinions finded in 3 websites
Nº 472 in 519 in South Somerset
Nº 156 of 159 British in South Somerset
Opinions
All staff were friendly and were very attentive when it came to the meals with allergies with a very good range of gluten free food. Food was lovely and hot. Would highly recommend a visit
Sarah Wellman . 2025-01-05
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Used to come here all the time and was always great and busy and staff used to be very friendly. Today it feels like the staff are no where to be seen and couldn't give 2 about your experience so a little disappointed. Food was great thou
Thomas Russett . 2025-01-04
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Great service, from Laura. With the number of people we had she was a star. To top it off the food was great.
Anthony Perry . 2025-01-04
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Lovely lunch, was busier than expected but Reece managed to get everyone served with a smile, politely and efficiently. Great food as usual, especially the chips and hunters chicken 😋. Will be back
Jackie Nadeau . 2025-01-02
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Highly recommended, will come again. We were served by Reece who was very polite and made sure we had everything we needed, despite being very busy. Can recommend the chicken tikka masala.
Beryl Morten . 2025-01-02
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Great local pub, friendly atmosphere and great service, especially Naomi
Alaine Mills . 2025-01-01
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Good friendly service great prices
Steven Southgate . 2024-12-31
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Main meal could have been hotter, had booked prosseco with our lunch but had to ask at the bar as we had eaten half of our meal and was still waiting.
terry mallett . 2024-12-29
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Great service as normal. many thanks
colin . 2024-12-28
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Out for lunch we had chilli burger,and jacket with tuna mayo very busy good service staff Laura and Nicki very helpful food good .we will be back .
Steven Gordon . 2024-12-28
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Excellent service, very fast and friendly at a reasonable price. Overall, a great experience.
Madison Owen . 2024-12-28
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Very polite staff ,excellent food .
Geoff Charles . 2024-12-28
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Food was great, price was reasonable, and portions are about what you would want. Nothing I could complain about. The highlight of this place is the lovely staff, very friendly and accommodating. The overall atmosphere on our visit was cozy and quiet - perfect for my partner and I. I'm surprised this place isn't heaving, if I was local I'd be a regular, and when I'm next up this way I'll be sure to visit again.
Alisha Wilton . 2024-12-28
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We have recently moved to the area, and decided to visit for a meal out, as its also in walking distance. We were warmly greeted and shown to our table. There is lots of choice from the menus, I chose scampi & chips and my husband had a cowboy burger. We ordered at the bar, as we had a voucher. After our meal we decided on a pudding which we ordered, easily, by the QR code. Overall a nice, casual evening.
Karen Gymer . 2024-12-26
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What a delightful Christmas Dinner we had, can I please thank Josh, Kerry and Sarah and all the kitchen staff for working on such an important day! 😊😊😊
Bronco Hutchings . 2024-12-25
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VERY impressed with everything Slightly slow service, but they were very busy. We will be back.
Barbara Smith . 2024-12-24
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3 steaks cooked well done rather than medium rare, took a long time for the food to arrive. Overall though it was a decent meal, bar the dry steak.
Neil Greenway . 2024-12-24
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Christmas breakfast with Santa. What a mess! My son and I arrived early, had managed to hold him off eating for the morning so he could enjoy his breakfast. We were pointed to our table. Sat down on a sticky table and were left for over 30 mins while one waitress ran round the pub trying to take orders, taking all orders on tables around us and seemingly forgetting us. Totally understaffed with only one waitress for the whole pub, and Santa looked a like he just got out of bed with a hangover, put his jacket on backwards and got his beard and outfit from Poundland. Left after all tables around us had been served and were finishing food, approximately 30 mins after arriving and had not even seen a menu. Absolute joke and imagine lots of kids will have stopped believing after seeing ‘Santa’! If you’re going to do it, do it properly. Very disappointed!
Matt Newham . 2024-12-24
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We were served quickly, food was nice, could have done with more chips.
Paul Robinson . 2024-12-22
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The food could of been a bit warmer.The staff Laura and Josh were very good .
Alison Overd . 2024-12-21
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I visited with my husband and children. We had a nice breakfast and the children loved seeing Santa. The staff Laura and Josh were lovely, cheerful and accommodating.
Sam Field . 2024-12-21
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Beer is cold and wet Food is hot and tasty
James Tuck . 2024-12-20
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Emma Darch ensured we had a table booked, was very friendly and gave customer service and made sure our food came out together. Our waitress Emma took the time to make sure our food was all okay and didn’t need anything else or sauces. Emma cleared our tables promptly.
Vicky Larcombe . 2024-12-19
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Our waitress Emma booked us a table and was very friendly. Great customer service, will definitely come again.
Abigail Locke . 2024-12-19
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A lovely Christmas meal. The food was as expected for a pub, not gourmet but very tasty. Sarah was friendly and very helpful when taking our orders.
Rachel Hodge . 2024-12-16
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We travelled to meet family who also travelled down. The food was great they accommodated us as we both had dogs. Great and friendly service. Thank you we will come again for sure.
Bryony Gould . 2024-12-14
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Pleasant and helpful staff. Pedigree in fine condition Toilets very clean. Overall a nice atmosphere to have a couple of pints and meet friends.
Clive Moore . 2024-12-11
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Come into the pub this evening and Sarah was really welcoming, Amy served me and was really happy and chatted. My food was cooked by Tom and it was very nice and enjoyable.
Chloe Paul . 2024-12-09
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Amazing staff and manager , lovely food ! Would definitely recommend
Oscar Chalon . 2024-12-08
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There was a significant wait for food which was explained to us as we sat down The team were great and food was yummy Great that the table service app now works
Morning Sunshine . 2024-12-08
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Very friendly staff and excellent service. Food good too
Julia Glass . 2024-12-06
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Came in for lunch and had the spicy beef burger, it was delicious. Nicki served me quickly and she was lovely, my food came out quickly and hot. Nick was very polite and friendly when he bought my food over and checked back to make sure everything was okay. 5* service for a lovely lunch, thank you I will be returning again :)
Amy Pyne . 2024-12-06
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Great value for money and the staff always so pleasant and helpful, and that’s why we are regular visitors. Keep up the great work and thank you for looking after us so well.
HILARY DICKS . 2024-12-06
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Went for Sunday roast. Half was cold, and very small portions won't be going again.
Nick Britton . 2024-12-05
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Just had the hand-battered fish and chips, the batter was perfectly crispy and the fish was meaty and delicious, would highly reccomend it.
Reece Ainslie . 2024-12-02
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amazing place to eat, amazing atmosphere, amazing drinks
chloe allen . 2024-12-02
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Been here a few times much like a weatherspoons really place little bit run down but staff are polite, food was terrible I had the spicy beef burger their last one apparently I think it was and started life on the hot plate when they opened, it was hard over cooked and had shrunk to the size of the mayonnaise bottle top on the table tasteless chips were like wooden twigs over cooked wasn't cheap at nearly £14 I wouldn't recommend eating their just terrible waste of money
Hatherley Engineering . 2024-12-01
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Staff friendly meal and drinks good sitting comfortable
Hugh Wakelin . 2024-11-30
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The staff did very well with the service, considering a party of 19.
Alan Browne . 2024-11-29
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Josh was amazing. I love Josh. He served my food and I wish he was on the menu. I will come back for him. Notice me Josh please!!!!
Taylor McGhee . 2024-11-29
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Came for a Christmas meal. Staff we super friendly and really nice. Sarah, Amy, Ryse and Nick were really attentive and hosted a lovely evening with great food.
Lue Wellman . 2024-11-28
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I have honestly never had such amazing customer service anywhere before. The attention to detail and the willingness to accommodate was astonishing. It added to a thoroughly enjoyable evening. Food was great and portions are generous. I can see us coming again. Thank you.
Clare Barnard . 2024-11-27
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Had sausage and mash as a quick stop off, food was cooked great, piping hot and very tasty, Laura and Reece were extremely helpful and attentive
Jord . 2024-11-25
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My old pony pal and I met here for lunch, it's a chance to spend time together. We each had a roast, Sonia had beef and I had veggie option, spinach tart. Needless to say both plates were practically inhale and therefore empty. Yum.
Jules Kingshott . 2024-11-25
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beautiful roast turkey dinner perfect to beat the weather blues outside!
laura price . 2024-11-24
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Food was good but didn’t blow us away, too a while…… used order at table app this was a bit clunky, couldn’t make amends that was required so had to order at the bar, bar staff pleasant however they were on their own and a busy bar so couldn’t deliver great service, it wasn’t poor service but it didn’t wow not their fault, they needed more people on.
Keith Roberts . 2024-11-24
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Food came out really quickly and was nice and hot .
Jayne Lawrence . 2024-11-23
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Amazing food and lovely staff always good food
Rosie Extance . 2024-11-23
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Lovely pub and perfect service.
Giusy de Novellis . 2024-11-23
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Really good meal and fast service
Kyleigh Elliott . 2024-11-22
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Lovely food and drink at a reasonable price. Very friendly staff. A+++
Adrian Mockridge . 2024-11-22
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Good food. Great service, wine could be a little cheaper!
Jennifer Shandley . 2024-11-22
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Top service and hospitality, Food all good! Really friendly service from Sarah.
Craig Stuckey . 2024-11-21
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Amazing, staff are very welcoming and friendly 😀 food was lovely and we all enjoyed our meals . Definitely coming back and highly recommend 👌
Sue Dyer . 2024-11-20
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Thanks for great service and smiling staff. Lovely food and steak cooked to perfection 👌 Will be back Amy was lovely always had a good laugh with is, reece was lovely and naomi great on the floor
Scott Price . 2024-11-16
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It was very busy and they didn't seem to have been allowed any more staff to cope with this. It took ages to be able to order food at the bar. We knew the wait for food was long but it was very long. Food was good but chips were cold
Clare Dyer . 2024-11-16
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Josh served me on Saturday. Very good service 5 star
Adam Fettah . 2024-11-12
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Nice place to go for a drink or food. A little bit pricey for what you get.
649scotty . 2024-11-10
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We had a delicious meal with the usual quick service. The staff are incredibly friendly and will go out of their way to make sure you’re happy. We ordered popcorn chicken for our eldest, but it came with barbecue sauce, which she doesn’t like. When we ordered another one without sauce, Laura went above and beyond… she asked the kitchen to put a rush on it so we could all eat together. She came over to explain everything, letting us know it would be ready quickly, and it was! Laura was amazing, and we all loved our food. We’ll definitely be back!
Ben Grave . 2024-11-10
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Naomi severed us and was absolutely amazing no faults at all so kind and friendly amazing food would come again, very clean pub as well.
B.MXRRAY 2003 . 2024-11-09
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A good meal and drink in warm welcoming atmosphere. Steak offer very good.
Peter Travers . 2024-11-08
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Food was lovely and all came out together. Everyone had everything they needed. Staff were friendly and attentive.
jade burnett . 2024-11-08
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We ordered food. It come quickly but Two meals were luke warm. We did say something when we seen a lady but we did not won't to disturb the others meal by waiting for it .
GERRY . 2024-11-06
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Good service, very helpful and attentive staff on our visit, and pleased with our food. Only reason not 5 stars, is that we had to wait quite a long time for our food to arrive and check with staff when it was coming
Russell Phillips . 2024-11-02
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Lovely food excellent service and reasonably priced well worth a visit
Andy Hillman . 2024-10-31
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Just popped into the Stonemasons for some lunch whilst out on a drive from St Ives to Bath.... Standard chain pub with standard fare, staff were friendly and accommodating.... Not the best, but not the worst either.... Just Average..... OK place for a quick bite and a pint.
Matt Tritschler . 2024-10-31
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Food was really good. Kerry was attentive in checking if there were allergies. Josh delivered out food and again made sure the 1 person in our party with food allergy had the correct food. Will definitely be
Ryse Hutchings . 2024-10-30
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very very busy booking is advised thankfully they managed to squeeze us in seated within approx 20 mins on a very busy Saturday evening so many thanks Laura for that and the staff were so rushed off their feet and a long wait on food, had some issues which were dealt with immediately by josh and sarah so many thanks for that. we will be back especially when 30% vouchers make it better with the price
Resort01783619822 . 2024-10-29
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Perfect evening. Amy and Emma were amazing and very friendly and helpful :)
laura cox . 2024-10-29
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Emma, was very welcoming when we walked into the pub. Showed to a table and was very attentive throughout our dining experience.
shaney maunders . 2024-10-29
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Awful service.If your table is for 7 p.m. and you've pre ordered your food ,why does it come out at 9 p.m? Couldn't even give a seat to an 8 months pregnant woman!!food was cold again too.
Samantha Lee . 2024-10-28
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Very nice polite staff lovely meal thank you!
Paul Rowswell . 2024-10-27
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We normally visit on a Sunday but since the kitchen now closes early we decided to visit on Saturday evening. Big Mistake. We had to wait 1 hour 20 minutes for our meal which, when it arrived, was luke warm with undercooked chips. Although we had three free drinks (thanks very much) it really was little compensation for a ruined evening. The fact that two tables who arrived after us got served before us was seriously annoying.
Bob Osborn . 2024-10-27
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Booked a table for 2pm. Arrived to find a 2 hour wait time for food. Their excuse was they never know how many people will be there. They should manage the number of bookings and not keep taking walk ins if they can't provide a service. Luckily we phoned another restaurant and had a fab experience. Won't be booking at the Stonemasons again.
Tracy L . 2024-10-27
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Normally we go on a Sunday evening, but they have recently started to shut the kitchen earlier. This time we went on a Saturday evening - BIG MISTAKE. The table was reserved, so no problem - the wait for the food, however, was a massive problem being a ONE HOUR AND TWENTY MINUTE WAIT. Not only that, but the food was only luke-warm and the chips were completely undercooked.
Bob Osborn . 2024-10-27
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Oh dear. The quality of food lets this place down. The staff here are lovely - kind and helpful even during busy times. However, the food is a step below Wetherspoons. It’s the same terrible microwaved trash but at twice the price. I can’t remember the last time I had such poor quality food at a pub. There aren’t many places to eat in the evening in Ilminster so I guess they don’t have to make an effort with the food? Would come back for a pint but will never eat here again.
Samantha B . 2024-10-25
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Good food, very lovely staff, Sarah and Josh in particular were very helpful and friendly.
Fiona McKnight . 2024-10-25
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My son brought me for a early mother's day dinner and every thing we had was good the only thing was we pre ordered the deserts but they must have got forgotten as 20 mins after finishing our mains we still had not got them so I had to remind them and it then came pretty quick .
Carol Read . 2024-10-24
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Brilliant meal, just a little dark in places
Niki Clarke . 2024-10-24
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Went yesterday at lunchtime plenty of parking a nice and clean looking pub I ordered the cowboy burger and my wife had the beef lasagne, when the food arrived my burger and chips were lukewarm the lasagne was nice and hot, I spoke with the young gentleman behind the bar he apologised took the food away and offered me a free drink which I thought was really nice and didn't have to do, the second burger and chips arrived piping hot the staff excellent and service was very good
Russell Kent (Hugo rugged) . 2024-10-23
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I'm really surprised that this place has 4 stars review... Me and my husband went there and we had a starter, main dish, side dish and a dessert. There was no salt at all, not seasoned properly, the fries were awful, dry and dull, the meat was badly cooked. The cheesecake didn't had a biscuit crust, it had a sponge cake type of layer which was really weird. Maybe we went there with high expectations but I really think it's better to go to a fast food joint than here.
Angela Marjanovikj . 2024-10-22
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Fantastic service by josh .what a lovely polite guy fantastic manners
Stuart Adamson . 2024-10-22
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Visited Stonemasons on Friday Evening, finished work earlier than planned so called up to see if we could arrive earlier than booked and the staff member was more than accommodating. We both chose to have the mixed grill (a meal I was dubious about as I’d had it previous and the steak wasn’t great) however I went with it and must say it was 10/10, every aspect of it. And the steak was perfection. We were informed by a staff member that there is a new head chef, Jordan, who was on the grill. All I can say is keep hold of him if this is the quality of food he is producing. The best I’ve had in Stonemasons for a long long time. Also out thanks to be extended to Sarah, Amy and Naomi who ensured we were looked after throughout our time there even though it was busy. We were also found a suitable seat, I’m currently classed as disabled and on crutches. Nothing was to much trouble. Thank you all.
Jamie Knight . 2024-10-20
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The staff are really good hard works and very polite
Steve Walters . 2024-10-19
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Probably one of the best steaks I've had... The service was friendly, welcoming, and efficient...
Chris Collings . 2024-10-18
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Food is cheap but OK for the price ,drinks are expensive, but the place is clean and the atmosphere was OK
ian lightfoot . 2024-10-18
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Sarah and her team were excellent and helped us with our birthday celebrations
CC . 2024-10-18
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Nikki and her colleague are really helpful and pleasant ladies and always make our visits enjoyable
Hilary Dicks . 2024-10-18
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Had a nice evening meal, the bar was very busy but barstaff worked as fast as they could. The food was good and the service was pretty fast. Sarah was very friendly.
Karen Anderson . 2024-10-18
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We particularly sought out a Marston's Inn whilst on holiday and were not disappointed. Easy parking, warm, friendly, comfortable, clean, tidy, FOC wifi great service from Emma and Sarah and a great meal.
Cath C . 2024-10-17
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Typical Marston's Inn. Good parking, comfortable, warm , friendly welcome. Great service and a very nice meal. Excellent service from Emma and Sarah.
Cath Chandler . 2024-10-17
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It was great from the lady who cleared a table for us to the young waiter josh who was very polite and friendly. Great service
Stuart Carver . 2024-10-17
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Great Sunday lunch. Generous portions and friendly staff.
Susan Winch . 2024-10-14
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Food was hot and delicious for a change been three times before food was warm and not great.
T C . 2024-10-12
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Helpful staff, great food and competitive prices. They have great allergen information as we have a granddaughter with a milk allergy and all staff seem to be very clued up. Would recommend
Ange Hazell . 2024-10-12
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Lovely pub with decent standard pub food. Good amount of options for drinks and food. Josh served us efficiently and was very helpful! Thanks
Alice Wheeler Shaw . 2024-10-12
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Staff were second to none! Loved it
Sarah Pickering . 2024-10-10
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Big thanks to the stone masons. Everything about our visit was perfect, service, food, price, steak was cooked perfect. The pub can be a bit noisy sometimes, but that's no fault. We booked a table right down the end for our meal and would again.
Mark Childs . 2024-10-10
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It was alright. Food was satisfactory but small portion (presumably to encourage adding £2 to go fractionally bigger).
Brett THomas . 2024-10-08
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Food okay certainly nothing special. The chairs were filthy to sit on In dyer need of a good clean.
mandy . 2024-10-07
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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2021 Opinions
Terrible food, no service to speak of, staff must hear complaints all the time as they don't seem to care about anything. The food choice is always poor with most things on the menu unavailable, always get turned away even if the restaurant is empty. Beer tastes horrible takes ages to get served and everything is very overpriced for what you get, stay away if you can and go somewhere else.
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As far as Weatherspoons go it's fairly good, it's not like there's anywhere else to go (all the other pubs have closed even if Google says they are open) the food is good, the staff are mostly friendly and the atmosphere is ok but the lack of music is depressing
140 Opinions
I was hoping to grab a light bite or a sandwich but sadly we were unable to get any food as they were only serving meals that were priced more than £20. I visited the garden centre with my elderly relatives and had to take them elsewhere. This put a bit of a dampener on what was otherwise a lovely visit.
232 Opinions
Extremely clean friendly and a great place to eat. Food is great reasonably priced for the meals served great customer service from Ben & Ellie always a pleasure to go there clean airy and if the place is too hot extremely good with the air conditioning it is a pleasure to come to the cafe great meeting place friendly atmosphere and great service what more can be said try it don’t think anybody can be disappointed.