The Brasserie @ The Swan in East Cambridgeshire

Best station coffee I've had in a while, Thanks! Really friendly lady serving who was also happily helping with some customer service queries.

The owner is always polite and friendly. Delivery times is good for Ely people. I love their Tandoori pizza , egg burger, fries, and cheese and bean jacket potato.

Very poor service - the first time I ordered, the driver didn't seem to care that he hadn't brought the drink. Ordered again a couple weeks later, hoping it was a one off, and yet the same driver turned up, was bellierant and rude when I questioned why I was given a can instead of a 1.5L bottle, and just walked off. Great food, unfortunately horrendous customer service and incredibly rude delivery driver. Never ordering from here again.

It's ok if they get your order right, but we always find our food is a bit on the cold side. We just had 2 pizzas delivered by Papa John's Ely, and one was right and the other had the correct label but was the wrong pizza. I phoned and asked for a replacement and they said sure, and said that'll be about 20mins (I did think that felt a little optimistic at the time). After many chase ups and empty promises on the ETA, it took 2.5 hours to arrive from when I rang originally rang for the replacement. This left me with a hangry girlfriend for that period of time, which has a very poor effect on the morale in the household, to which I hold Papa John's responsible. This isn't the first time I've been let down by this delivery service and although I like the pizza, it is not worth the hassle. We will not be using them again.

Waited 3 hours for food, come completely freezing cold, offered a discount on next order, useless as i wont be ordering again absolutely shocking, if you cant handle the orders then don't accept the ones online when they come through