The Diner in Kensington and Chelsea

Was very busy today but got excellent service. Habib was very patient and friendly with us!! Thank you. Pizza was ok. Kids meal was ok. Caesar salad was very poor.

Such wonderful and friendly service from Nicoly, fabulous food and so helpful. Just a joyous experience. merry Christmas 🎄

Looked like a better option to eat inside the museum, but it was disappointment. Cezar salad was not tasty: Cold burned-out chicken breast. And the most disgusting was a Mouse sneezing around the food zone!

Back again as this is such a lovely place to eat. It’s very good value and food is great The best is the staff they are amazing especially Nicolie who was brilliant Will definitely be back again Well done

Adele personally served us, she was an absolute star and recommended the best dishes in the menu, the food was amazing. And Amal made me a very nice and tasty coffee. The atmosphere was brilliant and the service was excellent

A friend recommended this place to me and we loved it. The food is very good and so is the table service. If I return to London I will return.

I really like it . The food so delicious.

Brilliant freshly served pizza. Hazelnut Latte served by Diamond went down like a treat. Great service!

Absolutely horrendous, sat down and waited 40 minutes just to have to ask them where our food is and then get served freezing cold food. £14 For a burger, the quality of £5 is just stupid. Want good service and food? Dont come here.

Cashiers are trying to scam you be careful when paying

Amazing food and our server Ranpreet was amazing!!!

Great coffee (flat white) - actually very surprised, and I realised I had to make a review only after a few sips, so picture is less prof 🤪 Also had a delicious foccacia bread, and was so tempted for the cakes, they all looked amazing. Service was so nice and the atmosphere here is very relaxed. Just what you need after exploring first part of this incredible museum! Thank you to The Diner for this energy boost 💚

We had a break at the Dinner after plowing through the ground floor of the museum. Their flat white coffee was a life saver. It was tasteful, brewed with love and served with kindness. Just what we needed❤️.

Excellent service and the pizza we ordered was very delicious. We also tried a chocolate muffin that was delicious.

Very kind service and a quickly made Pizza Margherita was a perfect addition to our visit in the Science Museum.

Nicole, who i assume to be the diner manager/sales assistant was lovely. she made the experience very welcoming and pleasant. we appreciate her kindness and patience a lot. she deserves a raise!

The manager Nicolee was amazing. Due to weather forecast I had to organise a last minute birthday party for my 9yo son and all the kids were super happy to have lunch at the diner. The food was lovely. The staff was super kind and very professional. The 15 pizzas were waiting our arrival. As soon as Nicolee saw me in the restaurant she rushed to the kitchen to send the pizzas to the oven. She grated us with a beautiful smile, the reserved area was really nice with the table set with juices and paper and crayons. The staff was really helpful. Everything went really smoothly. Thank you so much to all the staff and cooks.

Visited the Science Museum and me and my family came across The Diner. Their pizzas and chocolate brownies were amazing. Furthermore, their customer service was exemplary. Would definitely recommend and would come to eat here again next time I visit the Science Museum!

Great experience at The Diner in the Science Museum. The Caesar Salad was delicious, and the manager was exceptionally friendly and attentive. Highly recommend!

I was not impressed with this business. Years ago there was a restaurant called Blue. They were much better than the diner. The queue was long. Only one staff serving and she did not appear to know what she was doing. There was no hot food just baguettes in the fridge with drinks. The eating area was dirty with plates and food left on the tables.

Burnt pizzas (two out of two), menu's deserts "billed separately", staff being nice didn't really compensate the lack of quality

Food was quick, hot, fresh, tasty and good value for a London visitor attraction.

I haven't paid attention to the reviews, and the pizzas have been very good, as has the cappuccino.

Nikoly served me an excellent pizza with kindness and professionalism, making my visit to the Science museum even better.

Stephanie and her team The Diner made our visit an amazing experience. The food was tasty, the service was fast and the staff were all very helpful with the kids!

Unlike other museums in London, the food is bad and the portions are ridiculously tiny...8 pounds for a handful of fries and 2 mini vegetarian sausages, a real ripoff! Too bad for a museum aimed at children. To avoid!

The place was amazing, I don't have enough vocabulary to say how fanatic this place was. Everyone was nice and friendly, the pizza was on pair with 5-star pizza places. I hope everyone that comes has great experience with the staff and food!

Got a very nice helper called Habib on Saturday 29'th of june who went out of his way to make my experience superb. Thank you so very very much.

Lovely coffee and very friendly servers. Thank you!

Tasty healthy food, especially for a kids, nice service

Just had to tell you about this cool spot I found at the Science Museum – The Diner Cafe. It’s like finding an oasis in the desert, especially with all the kiddos running wild in the museum. But the real MVP here is Stefany, the manager. She’s all kinds of awesome, making sure everyone’s having a good time and dishing out fun facts about the exhibits. You can tell she loves her job, and it totally shows. Now, the eats! I dove into the vegan menu and, oh boy, was I blown away. The vegan pizza and the margerita were to die for. Despite the place being swamped, the crew was on their A-game, keeping tables clean and the wait short. Well done to the whole team and the pizza chef too!

I was served a delicious chocolate sundae, with the perfect amount of Nutella and brownie bites. The service was fast but friendly, and the sitting area was clean and tidy. The only aspect I disliked was the temperature of the area. It was a bit chilly…

Such a lovely place and lovely staff!!

This diner offers delicious comfort food in a cozy atmosphere, but the real standout is the incredibly friendly and attentive staff. Their exceptional service made our visit truly memorable.

I regularly visit the Science Museum, and I enjoy going to have some food at The Diner. The staff is well trained and they do their best to go above and beyond with the customer's needs. I'm also impressed by the knowledge the staff members have about the hot drinks they serve (which type of coffee, where it comes from), I definitely recommend going to eat there.

Excellent cappuccino and very helpful staff. Nice relaxing atmosphere

Mirwai and Stephanie were absolutely incredible they went above and beyond. Mirwai helped us with our drinks and it made a massive difference! It’s the little things that make our day so a big big thank you for your help and support

Great food, amazing staff, try the focaccia!

I recently visited The Diner and had an excellent experience. The pizza was delicious, a lot better than I was expecting. The service was exceptional, especially from the lovely lady who served me ice cream. Her friendly and attentive demeanour made the visit even more enjoyable. Highly recommend stopping by if you're visiting the museum!

Amazing service by Stephanie, she was really helpful with allergies of my son, we will come back again for shure! Thank you!

Quick service, friendly staff and good food, would definitely go again!!!

We had a great table which was suitable for my nephew who uses an electric wheelchair. Food was nice and we were well looked after. Thank you

Loved the food and the fact that a worker talked Portuguese. Everyone was very nice

I came here with my group. Everything was great. The service is fast, employees are helpful and smiling and the best part of eating here is that you don't have to go out of the museum. Pizza is great by the way! 🙂

slow service hot drinks were cold

Came for late night and had drinks at the bar and dinner at Diner, quick but efficient service, enjoyed.

Ate here in a Saturday afternoon. There were lots of people eatinf here during that time and just luckily we were able to find a seat. Just don't like that the tables were cleared but they did not wipe it. The price were expensive as well given of what we ordered. We ordered Sourdough pizza - tasted good Chips Ceasar salad with chicken Ice cream in a cone Overall the food tasted good and the staff at the till was nice.

Had a margarita pizza with my 6 year old. She ended up with severe stomach cramps and I ended up with diarrhoea. Definitely wouldn't eat here again. I had to go back to ask for my cakes as they were not given at the time of payment.

Horrendous service! Inexperienced or just non bothered staff (they all look like demoralised sad people!) … tiny portion of fries and I mean the little cup wasn’t even full! We waited 30 minutes for one portion of fries and one Margherita pizza … they managed to mess up the pizza when we explicitly said NO herbs it came with herbs! So we had to wait even longer! Avoid this place - overpriced less than average food and horrible staff

Quite busy and limited food options, at first I thought it was just pizza but they do chips as well. Went to the energy Cafe at the other end of the museum and there were more options and much more seating space there.

Dreadful food, given so many children come here it should be far healthier.

The location was great it was easy to get to and had a kind of relaxed vibe. Low lighting coupled with crazy unreadable menus that needed to be back lit on the table as a kind of USP was overkill and made it unnecessarily hard for my friend to read. I would suggest including a standard menu as an option. The menu is surprising as it was very expensive and the meals were akin to what you would expect in a McDonald’s. I enjoyed my salad but the burgers were just awful, so bad that the children refused to eat it and that’s saying a lot considering my kids will eat anything “burger” if hungry enough! We did inform staff that there was a problem but they seem to not really care. She did offer the children an ice cream. Frankly we shouldn’t have been charged for the meals. Cardboard burgers & silly unreadable menus, flavour was awful. Overpriced. Would not go back.

Well educated staff serving average food.

I agree with the comments about the food. A disappointment compared to the T-rex grill at NHM. But the worst things was the innacuracies in the kids menu saying things like "space is three times colder than the coldest place on earth", and that "lightning is a form of static electricity". Service was good.

Splendid service and quickly served food, we ordered fish n chips and nachos with coke totaling about 30£. The downside, which also explains the quick serving, is that it was all canned food. Except for the fish. Edible all, but too expensive for this kind of quality.

A nice little diner inside the Science Museum, the food is a bit expensive but given that admission to the museum is free I guess it's how they make their money. The back-lit tables are a nice touch and add to the atmosphere.

Ber om glutenfri mat, får mat med gluten.. De prøver å rette opp.. Serverer en tørr kjedelig burger..

Muy bueno, sólo que precios altos

Thick juicy burgers. I recommend the double diner cheese burger! Friendly service.

**we're American tourists, just hungry for lunch** The burgers are dull, flavorless, and over priced. We got the BBQ pulled pork (10.50) and Cajun Chicken burger (11.95) with sweet potato fries. (3.50) The sourdough bun wasn't good on either burger. I also asked for no coleslaw on mine and it still was put in. The pulled pork itself isn't bad with the BBQ sauce. The Cajun Chicken however holds no flavor. The guacamole is the only thing you can really taste. The chicken doesn't taste seasoned at all. Absolutely boring. The sweet potatoes fries feel like they came from a frozen bag and heated up in the oven and left out to serve to customers. Wouldn't recommend.

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I’ve been here a few days ago, and I ate good food! Great location!!!

Terribly overpriced and avarage service.

Tasty burger but terribly overpriced. £9 for a small burger with no gourmet ingredients, and no sides or drink.

Very nice staff - spotted my stick and spontaneously offered to bring me a proper chair so I didn't have to tackle the backless benches. Perfectly nice food, brought promptly, and not bad value for a central London museum. Lots of chicken in my Chicken Caesar Salad, and the apple juice was lovely.

The burgers were nice but the service was slow and they forgot to serve our chips

Called The Diner now. Ordinary food, burgers and the like. Got a shock finding out fries aren't included with a burger and a ( smallish) side of fries is 3.50 GBP. That's a joke. We wanted to buy inside the museum to support it but it was expensive for mediocre fare.

Abbiamo deciso di pranzare al ristorante del museo perché il bar sotterraneo serviva pochi panini freddi. Qui abbiamo trovato un menù unicamente composto da hamburgers o fish and chips....a mio avviso questo é uno snack e non un ristorante. Per due hamburgher e un menù bimbi, con una bibita abbiamo speso un'esagerazione! 50euro Avremmo potuto camminare per il centro e trovare del buon street food ad un terzo del prezzo pagato qui. La qualità poi nulla di che, nel sandwich con il pollo fuoriusciva una scia di olio da far paura. É un posto che non consiglierei mai a nessuno, spendete i vostri soldi altrove

3 chips (which were tiny) and 3 can sized drinks costed £18, unbelievable. And then they the cheek to put a compulsary 10% service charge on top

Regularly changing menu by Benugo, including kids' options.

Terrible food (we had 2 out of 3 items on the kids menu and 2 items from regular) and very slow service although staff is nice

Food is reasonably priced and delicious. Fast service.

Good service, good food, reasonably priced.

Over priced, if decent, museum cafe.

In the science museum. Good range of food, not too bad prices considering it's central London

Had the unpleasant experience of eating the overpriced and very poor food here. For £13.50 + 10% service charge I had a rubbery piece of chicken that was nothing like its southern fried name, a pile of fries and a tiny corn on the cob. Not only was it poorly presented but tasteless. They state that by eating there you're helping the science museum, but this is an outsourced catering company. In reality you're better off buying a sandwich from Pret for a few quid and putting £5 in the donation pot. You'll not only have a better lunch and save money but the museum will be better off too. Alternatively try the Energy Cafe at the entrance, it's cheaper and the food much higher quality.

The food has really gone downhill, all of it tasteless. Bring back burgers and ribs

Went there last month with my friend . We were shown the place to seat (no chance to choose it for ourselves). There were plenty of empty tables on the back, but it seemed like the staff wanted to keep everybody at the front. We were sat at the table next to family of 5, with 3 laud kids, and back to a couple with a toodler who cried for the whole time we were eating. Surely not a great combination. I think staff should use their common sense and not put adults without kids to seat at the table with and next to families with kids, when there is plenty empty tables on the other side. To be fair - waiter who served us was very nice and the food was not too bad, But it was all ruined at the end - when a waiteress came to clean up one of the tables and she used ONE CLOTH to wipe the table and the BENCH people were sitting on and kids were putting their shoes on. Doesnt look like the staff had a good food hygiene and infection control training in there. Won't be visiting that place again.

Waited to be offered a seat. No one took an order for 15 minutes. This is a cafe in a museum people just want a quick drink. We left having had nothing. Said goodbye to the waitress who hadn't taken our order and were ignored. She didn't even say goodbye. Leave alone asking if everything was ok