Based on 2.953 opinions finded in 3 websites
Based on 2.953 opinions finded in 3 websites
Opinions
Great, tasty food, good value, excellent and friendly service from Courtney, recommended!
Adrian . 2025-02-01
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Not great had the pasta for main barley warm partner had steak, size of a burger and tough . Cranberry juice more like water with dash of food colouring. Money wasted realy for a supposed local evening out
Tracy . 2025-02-01
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When first coming in manager was rude when saying they had no tables. Did offer us a table for later so we went online and booked. When we came back the food was lovely, nice to see the salad bar back open. Only issue we had food wise was the ice-cream is from a machine which my sister couldn't eat cause she's pregnant and there was no offer of an alternative so she left it. It took ages to try and pay, we could have walked out and no one would have noticed. We ended up going to the front to pay and the manager again was rude.
Sophie . 2025-01-29
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Food was very good some of the furniture is in very bad shape not fit for a food establishment
Alan Newton . 2025-01-28
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Hannah our waitress was really nice and helpful. Food was nice and atmosphere good.
Anne Saunders . 2025-01-27
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Nice cosy pub. Great service with good food . More attention to food on floor under tables when being shown to your table, not good look. But enjoyed our Friday night meal
Neil Mcilwee . 2025-01-25
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A very good breakfast for what you pay for. One of the better Harvesters, easily!
Alan Mechem . 2025-01-22
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FAYE…What a steller server! We love the five bells harvester, always really happy to serve us, always friendly and chatty. Faye was brilliant on out most recent visit. Well done guys.
Sarah Stocker . 2025-01-21
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Enjoyed lunch today with friends. Excellent service as always and liked the new menu. Nice atmosphere for a restaurant chain. A regular choice for lunch.
Robert Barlex . 2025-01-20
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Barbara delivered us amazing service. Such a friendly lady as well. Thank you!! x
Justine Jones . 2025-01-18
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We’d been out all day and needed something to eat and drink. Although it was Friday evening the Five Bells managed to squeeze us In. We were led to our table by Kacey who was very.attentive and nothing was too much trouble. The food was hot, beautifully cooked and filling. Great job!
Andrew Porter . 2025-01-18
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We went on the off chance of getting a table and would just like to mention Kacey and Amy. It was extremally busy and they both went out of there way to make sure all customers were looked after. A very great service thank you girls x
Denise Jarvis . 2025-01-17
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Great as always. Amazing staff and lovely food. One of our regular destinations.
Spencer Healey . 2025-01-17
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Service was good food was good no complaints
Gill Hamlyn . 2025-01-16
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Went for a birthday meal our server Hannah was friendly, polite and took our order quickly. The food was good our only gripe was the slightly overcooked chips, but the steak and chicken was cooked lovely, will return.
David Longman . 2025-01-15
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Booked a table but when got there it was a 2 hour wait so ended up in a beefeater who had a table free with no wait and not booked.
Jo Oliver . 2025-01-15
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Our waitress was Hannah and she was fantastic everything we needed
Hardy's . 2025-01-15
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Beautiful place to relax and have nice meal🥰
J M . 2025-01-11
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Was a lovely evening meal, not been to this particular Harvester. Staff were great as well as the meal.
Donna Blackman . 2025-01-10
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Great customer service from our waitress Kacey, super friendly and helpful.
R 5ingh . 2025-01-10
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Our waitress Emily deserves 5 Stars for her attention and service to our table. The food was good and presented well. Also great discount codes on the App. Will definitely use again. 👍
Gary Wimbush . 2025-01-10
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Visited for a quick lunch. Very attentive staff. Personally I like harvester anyway!
Duygu Nurhakli . 2025-01-09
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Left for long periods waiting for service. Didn't get any rewards despite waiter being aware
John Rew . 2025-01-04
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Always good food and good Service here!
Alex Moore . 2025-01-01
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Kacey was our server. Super attentive and friendly, which was not an easy task given it was extremely busy just before Christmas. Will be going back, and hoping we get Kacey again
Eden Nicholson . 2024-12-31
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Kacey was brilliant, thanks very much!
tillie mae . 2024-12-30
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Thank you for great service Kacey and Teuta!
Sophie Merritt . 2024-12-30
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Lovely food as always our favourite Harvester in the area
Bruce Bennett . 2024-12-29
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We went to the five bells harvester in Basildon on Christmas day. The food was plentiful and lovely! But mostly the staff worked so hard on their Christmas day always smiling and making sure we had everything we needed. Well done!
Mandy Bell . 2024-12-26
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Poor service. Rude staff with an attitude when mentioning we have a code to use we was just told it won’t work and then proceeded to walk off. Was sat by the kitchen where the music was loud and could hear the staff swearing, not great when with children. My son spilt a drink I asked for a cloth to clean up. I was given a cloth that’s it, no offer to help no napkins given just a look of control your child. We was give soup spoons to eat our desert with. I could go on but I just wanted to get out after hearing the staff talking about us and moaning,
Rebecca Rowley . 2024-12-24
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We have been coming to this Harvester for many years now. Initially it was hit and miss with the food but Im pleased to say that over the past couple of years its improved and we have always been really pleased with the food and service. We regularly visit the restaurant at different times of the day and have always been happy. We are regularly been served by Kacey. She has always been really friendly and provides excellent service. She is a credit to the restaurant. Our only slight issue is that there is often very few rolls left in the salad bar (maybe its just our luck) and those that are available seem to crumble when cutting and buttering them. The Five Bells is our goto local restaurant, whether is a lunch catch up with friends or a family meal out. We would highly suggest booking as it does get busy...and a MUST if you are looking to go when the discount meal offers are on. As a side note......Our only negative (and this ISNT about the restaurant but the chain) is that we had an offer come up on our app saying we would get £5 off when we bought a £25 or over gift voucher. We purchased a £30 gift voucher, however we never got this offer. We contact their head office immediately to explain the problem. We also provided them (head office) with a screen shot of the offer and the email confirming we had bought it in the time specified and the date. They said as a gesture of goodwill they would refund us the money. This isnt really the issue, the app offer was incorrect and we was mis-sold the gift voucher.
Carl B . 2024-12-22
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We visited for a Christmas meal with our club the Christmas dinner was lovely with a generous portion of turkey which was really nice. Hannah our waitress was really helpful and accommodating as we all wanted separate bills, which she did with a smile, we had a very enjoyable evening.
Linda L . 2024-12-21
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We have been coming to this Harvester for many years now. Initially it was hit and miss with the food but Im pleased to say that over the past couple of years we have always been really pleased with the food and service. We regularly visit the restaurant at different times of the day and have always been happy. We are regularly been served by Kacey. She has always been really friendly and provided excellent service. She is a credit to the restaurant. Our only slight issues are that there is often very few rolls left in the salad bar (maybe its just our luck) and those that are available seem to crumble when cutting and buttering them. The Five Bells is our goto local restaurant. We would highly suggest booking as it does get busy...and a MUST if you are looking to go when the discount meal offers are on. Our only negative (and this ISNT about the restaurant but the chain) is that we had an offer come up on our app saying we would get £5 off on a £25 or over gift voucher. We purchased a £30 gift voucher, however we never got this offer. We contact their head office to explain the problem. We also provided them (head office) with a screen shot of the offer and the email confirming we had bought it in the time specified and the date. They said as a gesture of goodwill they would refund us the money. This isnt really the issue, the app offer was incorrect and we was missold the gift voucher.
Carl B . 2024-12-20
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We had a fantastic experience at Five Bells. Our waitress Hannah was so helpful, accommodating, smiley and chatty, it was so refreshing to see. The Manager was also very helpful in helping us to get our elderly disabled mum seated at the table. In addition to all this we all enjoyed our food. I am one to normally find fault with something, but I honestly can’t. Well done to all the team 👏🏻
Steven W . 2024-12-18
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Had a great atmosphere food was really nice all staff were friendly and helpful especially kacey who made our night def go back again when back in essex
Jo G . 2024-12-12
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Always a five star service. Kaycey was an awesome waitress. It was very busy, but she always had a smile and gave great service. Thank you.
James Wright . 2024-12-12
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Lovely meal and very prompt and friendly service by Kacey our lovely waitress! :)
Amanda Wilkes . 2024-12-12
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Had a lovely lunch here today, tasty food and amazing service from our waitress Hannah! We had a guest with an allergy and she was very knowledgeable and made the ordering very easy for her, thank you Hannah :)
FarAway07355825701 . 2024-12-12
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Kacey was amazing. she’s always the best when we come in here. 100% coming back.
Toby Wright (tobyjakewright) . 2024-12-12
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The service was great. We were made to feel welcome as soon as we entered the restaurant. Food was lovely. Definitely eating there again.
Sparks J . 2024-12-10
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Cold not fresh chips.christmas dinner just thrown on plates ,very disappointed have visited few times before and it was excellent.
Dave Stevens . 2024-12-09
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Good tasty food, great service. Nice Christmas atmosphere, as you should expect from a Harvester
Glenn Hockley . 2024-12-08
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Fantastic food service and very clean 10/10 Thank you Hollie for looking after us made our evening xxxxxxxxxxxxxxxxxx
John B . 2024-12-08
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The worst xmas dinner I have ever had.very small portions and food only Luke warm.£19.95 was a complete rip off.
Eric Gomm . 2024-12-07
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Had harvester the other day was served by lovely lady called kacey, excellent customer service made us feel very welcome thanks
brad . 2024-12-06
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As always my friends and I get such a warm welcome from all the staff at Harvester Five Bells. The food is always so good, hot, fresh and perfectly cooked. Excellent service from the lovely Kacey as always, thanks Kacey.
All for Moo Moo . 2024-12-06
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Service very good Courtney excellent
graham pereira . 2024-12-06
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Service is always good here I came on my birthday and was very much looking forward to chocolate fudge cake but you don’t have pouring cream so I think you could change some of your desert menu to suit everybody as not everybody likes ice cream or can cream
Natalia Anne Henry . 2024-12-04
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Stopped off here with my dog as my wife was visiting her dad I Basildon hospital. The service I got was amazing all staff were so extremely helpful, I cannot thank all of them for such an amazing visit.
Den Wright . 2024-11-30
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This is a lovely place great food great staff great atmosphere 👍
anne butler . 2024-11-29
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I've booked my table through wocher and getting to the restaurant explained that I've already paid for the dinner which was confirmed only to finish and was told that the menu i picked from was not part of the promotion. I think that I should have been told from the front desk. It was quite humiliating arguing with bill in front of everyone. So I have to pay and forfeit my wocher coupon.
Solomon Sheyinde . 2024-11-20
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Fantastic Christmas menu.. food portion and quality was great. Service was very good, very pleasant team..
Phillip Weitzel . 2024-11-17
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Great service from the whole team during our visit. The food is as you would expect for a value for money venue.
Richard Brennan . 2024-11-11
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Great service here. Food good but salad bar needed filling up. Booked for Christmas. Need I say more?
Andrew Wheeler . 2024-11-11
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First time trying food from the harvester after being recommended by friends. I have to say the food was delicious, the staff are welcoming and helpful. Will definitely be back again!
Kels Bells . 2024-11-09
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Greeted with a warm welcome, food was great as usual, polite and helpful staff
Gary Hill . 2024-11-07
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On this occasion things were not up to usual high standards, we got seated nice and quick and our waitress was polite and friendly. What wasn't mentioned was the 40+ minutes lead in times for food orders, to be fare it took ages, we sat down at 620pm and nothing was brought out to us till 7.45pm. Unfortunately, both our burgers were tepid at best, my chicken burger was soggy and the crispy coating had gone soft and I couldn't find any cheese sauce or jalapenos as per the menu, the chips were warm and soft and heavily salted. My wife's burger was barely warm and although she asked for no sauce or salad it arrived with both. One of the other guests ordered and then 20 minutes later was informed that her choice was no longer available, I believe she ended up with 2 lots of warm chips. Bearing in mind we were there to celabrate a friend's 25th wedding anniversary it spoiled the evening, and it would have spoiled their evening for us to have complained and sent it back, we have had many a great meal at a harvester but on this occasion you guys well short. £45 for 2 burgers, 1 side and 2 small soft drinks.
karlheinz endress . 2024-10-30
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Nice meal. Used to be reasonable value for money, but I guess like everything's else it's getting more expensive.
Mike Lacey . 2024-10-21
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Lovely quant little place. We went for a late lunch, shown to a booth, the waitress took our order, we went for our salad, which was all freshly renewed, lots of sauce toppings to choose from, the only criticism was that the rolls were a little dry and hard, but apart from that, everything was fantastic, our meals arrived, they were plentiful, piping hot and soooo delicious, we haven’t been to a harvester, for a few years, and to be fair, we had a really great time, we will definitely, be back again. Highly recommend, give star 🌟🌟🌟🌟🌟
Keith Dredge . 2024-10-20
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Poor service due to management not looking after new staff. If it’s his first night look after him!!! Duty of care!!!
Stephen Dennington . 2024-10-18
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Haven't been to this establishment for sometime, so the apprehension was present. Having been greeted with a welcoming smile, we, 5 + baby, were seated quickly. Our waitress for the night, was a Newby on her first day 😯, but she did a great job and couldn't fault her, so well done. New menu also, and food was great! Overall a good experience, and the tip was well deserved. We will be returning soon 🙂
Dave Raynham . 2024-10-16
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The only place I’ll make the effort to write a review about. I frequent this restaurant regularly and it never disappoints. They know us by name and look after us so well! Food is always tasty and hot. It feels great to be a valued customer , thank you Five Bells!
Steve . 2024-10-14
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Lovely harvester to go to I had the new menu sausage meal was really nice and filling Our waitress Jorja was lovely so polite and attentive
Bruce B . 2024-10-13
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Went for breakfast. No non-dairy milk available for our friend who has a dairy intolerance. The Granola breakfast was also unavailable. Staff were generally helpful and hard-working.
Christine Barnes . 2024-10-12
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Met a friend here for lunch. Lots of seating. Friendly staff. Food was lovely
Toni . 2024-10-11
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Ww decided to visit here instead of our local harvester in Grays, and we were really disappointed. We arrived for our table at 7.30 and was seated by 7.45. Table was small and the chairs were really uncomfortable and high so you couldn't cross your legs under the table if you wanted to. Server was lovely. Salad cart was pretty much empty and wasn't refilled the whole time we were there, had to ask for bowls for the oils and the bread was a little stale. The stairs and floor leading up to the salad bar and drink machine were really slippery as well. Starter was lovely breaded mushrooms but then we did have a bit of a wait for the mains. I ordered the chicken skewers and these were not pleasant. The chicken was really dry, the flatbread had an oily film over the top and when I went to eat the bread there was a 4 inch hair tucked under it. This put me right off my meal after letting the server know they removed the meal from the bill. So thought I would have a desert apple pie and custard but there was no apple pie so ended up with the treacle sponge. Overall I dont think I would come back here again and stick to my local harvester.
Kristina Schmidt . 2024-10-07
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From the start. Parking fine. Entrance fine. The guy at the desk said we had to wait as was a bit early for our booking. Not a problem went to the bar and ordered a few drinks. There was no where to sit in the bar area as tables were full. The 1 table that was free had empty glasses left on it and drink spilled over the top and it looked a mess. So stood there at the bar instead. Went to our table. A table designed for 2 with a chair moved over for the third person in our party so a bit cramped. Food wise the salad bar was not refilled and containers were empty or low. Bread rolls were a bit dry aswell. No bowls for the oil so had to ask. Starters of breaded mushrooms was OK. Garlic bread was a pitta bread with alot of garlic butter on. Picked it up and it just dripped off. So much of it. Not really garlic bread. Mains of the dirty one burger was OK. Chicken skewers was dry. The chicken was very dry and a struggle to eat. The bread on it was again a pitta bread coated in some kind of oil. Not nice. But to top that off there was a hair under it and was only noticed when cutting into the pitta bread. Put my wife off her meal and she didn't eat anymore. We told the waitress who offered another meal but we declined. In the end the meal was taken off the bill. Desert was OK apart from they had no apple pies and the wife had to pick something else. The lemon blizzard was not in the usual glass and in a bowl instead. The atmosphere was loud. No background music playing. The floor by the salad bar felt slippy underfoot right on the stairs no ideal possible accident happening there. Arrived at 7:30pm left at 9:50pm. A long time for a meal and to be served. In the end I had to get up to find someone to get the bill. The waitress we had was fine, she was polite and helpful.
Robert Schmidt . 2024-10-06
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Just had a meal for 10 with my family for my husbands 70th birthday. Never have a bad meal and never have a bad experience but I must say today our waitress Hannah was exceptional. Thank you Hannah. She has a smile that never falters and gives outstanding customer service. Your head office should be proud of you. Thank you
Barbara Cox . 2024-10-02
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Food was good, but the service was very slow and we were seated late. We then were being pressured by the FOH manager as he 'needed our table'. Not a comfortable customer experience.
Luke L . 2024-09-30
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Been here numerous times and cannot fault the service or food
Kate Peters . 2024-09-19
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A great place to eat, warm welcome, food excellent, good quality and value
Keith . 2024-09-19
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Food was amazing along with great service from all the team even with a really busy restaurant we were served straight away and no long wait on food or drinks, I would definitely recommend!
Maisie . 2024-09-18
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Food was amazing along with great service from all the team even with a really busy restaurant we were served straight away and no long wait on food or drinks, I would definitely recommend!
EverywhereIGo . 2024-09-17
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Local, food good friendly service, enjoy our meals.
sandra wright . 2024-09-15
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Super meal, served to perfection. So very helpful . you know what to expect from Harvester
James Abbott . 2024-09-15
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Love Harvester 5 Bells Basildon, the food is always good value, Atmosphere always nice and the Managers and staff always welcoming, especially Barbara she is such a nice lady and a credit to you, she does a very good job of looking after everyone. .
Sheila Glass . 2024-09-11
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A Harvester is not marketed as 5* . However, some simple things are to be expected. A menu that delivers what is says and clean toilets in reasonable condition. Menu - the breaded mushrooms are actually deep fried battered. The Men’s toilets are a disgrace. No toilet brush. The badly broken cubicle doors and frames are held together by odd screws and bits of 2” x 1” timber. Menu cards need amending and the Men’s toilet need a refurb.
Addicks10 . 2024-09-11
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Tom the manager and Brooke were amazing as thoroughly went through everything for my allergies, made sure every single item was looked at for me was very helpful thank you so much x
cheryalj . 2024-09-10
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Brooke was an excellent waitress and the food was really well cooked. Thankyou!
Debbie Spice . 2024-09-09
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The service was exceptional, Hannah was a treat and brought enjoy a long with her , the food was amazing and nice and hot
Nearly Minus . 2024-09-07
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The food was really good but the service slow. Tucked around the corner and felt a little forgotten. It could have been that they were short staffed on the night, but everyone one in the section seemed to be waiting long periods of time and actively flagging someone down for attention.
Gemma Riddles . 2024-09-06
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Love this pub/ restaurant. Would recommend.
Julie Goss . 2024-09-02
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Disgusting. Need a major clean up and the food is horrible From this review 6 years ago this Harvester is now a regular place I go. Been modernised, I would only like to add that may need to do a deep clean. To keep it like you had it 👍
Caren Wilson . 2024-09-01
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Excellent service and food. All the staff were friendly and the whole team are clearly working as one smooth operation. Could not ask for more.
James Stone . 2024-08-27
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Always a great meal here. Best Harvester I have been to.
Tony Mann . 2024-08-26
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Great place to eat. We had a excellent server and really enjoyed the meal. Our whole party liked their food and they had no problem with having some glutton free options
Steve M . 2024-08-25
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The food was lovely and the young lady serving us was excellent
Keith Burt . 2024-08-23
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I’ve been to a lot of harvesters and this has to be my favourite. Not had a single issue since going and I’m so happy it’s on my door step, will always choose this location over any other harvester I’ve been too
Coral Heath . 2024-08-22
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Lovely family lunch. Delicious food, good service and value for money
Lyn Long . 2024-08-21
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It's a nice enough place and the staff are super friendly and helpful. I do wish you had the option to have a burger cooked medium rather than well done. Perhaps you can but I wasn't asked. The chips were not that great to be fair.
Paul Shelley . 2024-08-21
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We went for a late lunch, shown to a booth, the waitress took our order, we went for our salad, which was all freshly renewed, lots of sauce toppings to choose from, the only criticism was that the rolls were a little dry and hard, but apart from that, everything was fantastic, our meals arrived, they were plentiful, piping hot and soooo delicious, we haven’t been to a harvester, for a few years, and to be fair, we had a really great time, we will definitely, be back again
Pauline S . 2024-08-15
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Love it here food is good and a good atmosphere with happy ,friendly staff
Tim Hickman . 2024-08-08
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Love this place, always friendly and helpful staff, food is always top notch, and even if you have to wait for a table, it's worth it.
Dan English . 2024-08-07
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Customer service is always impeccable. So friendly and nothing is too much trouble. Very good when autistic child is ordering. Lewis went above and beyond and is a credit to Harvester with his amazing service.
Gemma Crossley . 2024-07-28
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Good food served by lovely people, what now is there to say. 😁
Paul Ryder . 2024-07-28
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Great pub/restaurant. Good food at good prices.
Reg Davies . 2024-07-27
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Lovely building great staff ,good food
rob siddall . 2024-07-23
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Took me mrs here and was lovely service from Megan the waitress. Will defo pop by again!
Daniel James . 2024-07-20
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Food was delicious, staff were friendly and helpful. Our server Megan was lovely
Hetal Vyas . 2024-07-17
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Nice atmosphere and well cooked food
paul hart . 2024-07-16
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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824 Opinions
Absolutely first class. Food arrived around 20 minutes before estimated time. Always a bonus. Food was piping hot. Would definitely recommend
33 Opinions
Meat was second rate. Tough to chew. It’s a shame because prior orders have been good
116 Opinions
I thought I'd try here again after the last time where food was dreadful. Chips burnt and fish was tiny. Again the chips were virtually inedible, the bottom of the barrel dregs. Staff member not s please or thank you. So needless to say, I definitely won't go back.