the highcross in Leicester

Definitely a nice place to shop

Love this shopping centre. It is always so clean and the shops are so varied. We prefer here to our local area. The parking is also spot on and not as expensive as you would think. The staff walking around are so helpful if you need anything.

You cannot miss this mall if you are in town center. Parking is a bit expensive or you can use the NCP lot.

I like the Highcross. It has a nice range of shops and loads of places to get a snack and drink.

An elegant shopping mall to visit, you feel relief by getting all you want. the security staff answers all your questions. A place to SHRED your stress and boredom.

Has lost its sparkle, although shopping just before Christmas it wasn't all that busy. Quite a few empty units

Update 04.01.25 A few less (and empty) units in the centre but it's still in good shape and offering lots of variety. 👍😁 To begin with, I'm old, so not hip, trendy or used to 'hanging out' in 'Mawls (Malls 😉). But........ Highcross is always clean, airy and well presented. There are a good range of shops and the layout is interesting on a number of levels (!!!???) Maybe not fashionable to say but the 'loos are good too 😁👍. A good place to spend some time 👌

Excellent outdoor and indoor shopping mall with a great variety of shops.

Christmas Decorations were a let down this year

Lost of great choices and moderate brands

Always go here to get a lot of Christmas presents, so many shops you can get a lot done, parked in john lewis car park, just a short walk across the glass bridge

Visited on boxing day, some stores not open, but Luke was and the range was great, as was the sale. Staff very attentive and obliging looking forward to the new season clothing in 2025.

One the shopisticated shopping mall in Leicester. Wide range of stuff from bric a brac, fashion, to gadgets are available here. Have enough time to explore this mall.

Absolutely amazing place, so beautifully decorated for Christmas

Loads of different shops good value

Good place for hangout and shopping. And you do have varities of food option too.

Was great in the day, a lot of maintenance is now required, the glass bridge has been broken for months and the car park space counter broke years ago.

Really good selection of shops and restaurants. Easy access from bus stops.

Visited the o2 shop to update my contract. Nice shopping centre. I good food options.

Basically carried by John Lewis.

Good. Parking can be a problem as very busy. Good range of shops and places to eat.

Get most of my products at different places there. Lovely, clean place

Superb selection of shops all under one roof. Excellent central location.

Good john Lewis and eateries within Hugh Cross. Looking really festive now too.

Not that keen prefer fosse park

Highcross Shopping Mall is one of Leicester’s premier retail and leisure destinations, offering a vibrant mix of shopping, dining, and entertainment options. Conveniently located in the heart of the city, it caters to a diverse audience, from fashion enthusiasts to food lovers and cinema-goers. Highcross boasts a vast range of stores, including high-street favourites like Zara, H&M, and JD Sports, alongside premium brands such as Hugo Boss, Jo Malone, and Ted Baker. It strikes a balance between affordable and luxury shopping, making it appealing to various budgets. The layout is spacious, with clear signage and wide aisles, ensuring a hassle-free shopping experience even during peak hours. The addition of a John Lewis & Partners department store elevates the mall, providing a one-stop shop for homeware, fashion, and beauty products. Regular sales and promotions across many stores make it a great spot for bargain hunters, too. Highcross excels when it comes to dining. From fast food chains like Five Guys and Nando’s to casual sit-down eateries like Bill’s, Wagamama, and TGI Fridays, there’s something to suit all tastes. The outdoor dining area, particularly in the St. Peter’s Square section creates a lively and sociable atmosphere, especially in the evenings. For those seeking variety, the food court offers a mix of international cuisines, including Thai, Italian, and Middle Eastern options. The quality of food is generally good, and many restaurants provide vegetarian, vegan, and gluten-free options. The Showcase Cinema de Lux is a highlight of Highcross, offering an exceptional cinematic experience with reclining seats and premium screens. It’s perfect for a date night or family outing after a day of shopping. The proximity of the cinema to restaurants makes it easy to plan an entire evening within the building. Highcross is easily accessible via public transport and offers ample parking, although the rates can be a bit steep for extended stays. The mall is wheelchair-friendly, with elevators and accessible restrooms available. Baby-changing facilities and quiet spaces for families enhance the convenience of visitors with children. The mall is well-maintained, with a modern design that feels welcoming and stylish. Seasonal decorations, particularly during Christmas, transform the space into a festive hub. Staff in stores and the mall’s customer service are generally friendly and helpful. While Highcross has much to offer, it can get crowded, especially on weekends and during holidays. Some visitors may find parking charges high compared to other shopping destinations in the region. Additionally, a few empty units in recent years have slightly impacted the mall’s vibrancy. Highcross Shopping Mall is a cornerstone of Leicester’s retail scene, offering a diverse and enjoyable shopping, dining, and entertainment experience. It’s a must-visit for both locals and tourists looking for a comprehensive day out. Despite minor drawbacks, its strengths far outweigh any negatives, making it one of the top shopping destinations in the East Midlands

Lovely bright clean modern shopping under 1 roof

It's a great shopping centre where you can get everything under one place

The Highcross is fine shopping centre quite a few shops in

We always like highcross as it has everything but this season they made our Christmas extra special. Their santa grotto was exemplary and the elves who walked around surprised us with their advanced treats and that is a tea from Whittard. Thank you so much.

4/5 stars! I'm hooked on High Cross! This fantastic shopping hub boasts an impressive lineup of top brands. Zara's trendy fashion must-haves and JD Sports' freshest sneaker drops always draw me in. As a non-driver, I appreciate the convenient access. The welcoming atmosphere makes every visit a delight, whether I'm treating myself or gift shopping. High Cross never disappoints!

Always lv to go to Higcross as now you got good choices of brands

Wow! This is how city centre shopping malls should be. Bra o Leicester!

Lots of Shops to spend your Money in.

Very good place and good car park, the main drawback is extremely bad WiFi signal.

Large shopping centre in centre of Leicester full of the usual chains, including a large John Lewis.

Highcross Leicester is an exceptional shopping destination! The wide variety of stores offers something for everyone, from high-end fashion to everyday essentials. The food court is diverse, providing numerous dining options that cater to all tastes. The atmosphere is always vibrant and welcoming, with clean and well-maintained facilities. The staff are friendly and helpful, making every visit a pleasant experience. Whether you're shopping, dining, or just enjoying a day out, Highcross Leicester is the perfect spot. Highly recommended!

A decent shopping place but I feel like the lighting was a bit dark than any other shopping centre. The selection of shops is quite good, more on the go-to brands.

Fantastic Shopping Experience! "I had an amazing shopping experience at Highcross in Leicester. The shopping center is beautifully designed, and the variety of stores is impressive. What stood out the most was the helpfulness of the staff. From the friendly security guards to the customer service team, everyone was so polite and eager to assist. I had a question about store locations, and a staff member went out of their way to make sure I found what I was looking for. It’s clear they really care about providing excellent service." --- 2. Great Customer Service at Highcross "Highcross is always my go-to place for shopping in Leicester, and it’s largely because of the wonderful staff. Every time I visit, I feel welcomed and taken care of. The staff are incredibly friendly, helpful, and knowledgeable. Recently, I had an issue with a purchase, and the customer service team handled it promptly and with great professionalism. It’s always a pleasure to shop here because of the amazing team behind it!" --- 3. A Wonderful Place to Shop, Dine, and Relax "Highcross in Leicester is a fantastic shopping center with a perfect blend of stores, dining options, and entertainment. What makes it stand out even more are the staff members. Whether I’m at the information desk, a store, or at the food court, the staff are always friendly and willing to help. They really go above and beyond to make sure your experience is a positive one. The center is clean, spacious, and always a pleasure to visit." --- 4. Excellent Staff and Clean Environment "Visited Highcross today for a quick shopping trip, and I was once again impressed by how clean and well-maintained the mall is. The staff members are always so courteous and ready to offer help. I needed assistance with directions, and a staff member kindly walked me to the store I was looking for. Their customer service is top-notch, and it’s great to see such a high level of care and attention to detail." --- 5. Top-Notch Experience Every Time "Every time I visit Highcross in Leicester, I’m reminded why it’s one of my favorite shopping centers. The staff are always so welcoming, from the security team to the store employees. They’re all professional and genuinely seem to care about making your experience enjoyable. I recently had a wonderful interaction with a staff member at the guest services desk, and they went above and beyond to help me. Highcross always offers a great experience, and the staff make it even better!"

Big mall with easy parking facility which links directly with John Lewis. Overall many shops

Not bad but Derby’s shopping centre is better.

All brands under one roof . Total retail therapy under one roof. All favourite stores .

Nice shopping centre a good selection of shops

Lovely shopping centre, a mixture of good shops and food places

A great example of a dog friendly shopping centre. So many shops let the dog in and all the staff gave our boy a fuss. He had a great day out

Only thing to let it down was super crowded

One of the best place for shopping bug nowadays days all price gone up not getting discount like before

Highcross is a large shopping centre that houses hundreds of businesses...departmental stores, clothing shops, diners, eateries, gadget shops, cosmetics shops, Cinemas and many more

Empty shops and depressing atmosphere.

Lots of varied shops including food outlets and a car park.

Plenty of parking in the multi storey car park. Plenty of choice of shops too and good amount of seating.

Looked different but was lovely to walk around and shop

Nice clean centre high end stores not many empty units We live much closer to Northampton and we never go there

The gateway to hell has opened up in Leicester

Good variety of shops all under one roof, always clean when we have visited

Somehow, I just seem to walk through this complex as a shortcut. There are a few unusual shops, but it's not a Mall you'd visit every week. Maybe if the rates weren't so high or parking charges thanks to the council, there'd be more diversity of shops.

Lovely day out with Mrs.Armatige, get the feeling her husband suspects now 🫣🤫

Lots of shops! Good food and atmosphere best would be zara in love😍

An increasing number of empty shops and not much choice of places to eat compared to pre lockdown. Not as clean as it once was either.

Clean shopping centre whole range of stores/outlets.

In a dismal run-down city, the Highcross is the only reason to visit, it's clean and bright and feels really safe, a great place to shop and eat

Good shops overall. John Lewis is super nice and good toilets as well. Feels calm and everyone happy.

Great shopping and great food places

Pleasant atmosphere, not too busy so in and out without any fuse

The best Shopping Mall in Leicester so far.

It's clean and aestheticly not too bad, most of the shops are quite upmarket, and all of the food kiosks are way overpriced. It's a great place for gifts, splurging, and window shopping, but if you are on a tight budget or are just tight (like me), there are few places to bother visiting.

Beautiful place for shopping. 🥰

Loved Pop Specs - new glasses in 20 minutes

Nice clean mall. Lots of variety

Definitely gone downhill, needs a complete revamp

Large, nice shopping center where you can find what you need

Nice, clean with a good range of shops

Nice place, especially when compared to the Haymarket Shopping Centre.

The Highcross Shopping Centre formally known as The Shires has been here since the 90's. Has have a great reputation for top quality stores. They may have lost some flagship branded store's such as The Disney Store but they make up with other branded stores there. Worth visiting when coming to Leicester.

Generally, I like shopping at Highcross, but the old male staff member at the customer service kiosk desk needs to provide better customer service. I often send my parcels here and he always keeps moaning about me taking photos of the items with the label on it and I have to keep explaining the reason each time. Not sure what his problem is, other staff members never have a problem with me taking photos as proof. He also made me wait for a while on another occasion while he was moaning on the phone about some spreadsheet to someone else!!

Best shopping area in Leicester. Has everything needed for a exciting day

Highcross has changed in many ways , there isn't much shop I go to anymore which has then made me do more online shopping as there is more variety online

Good size shopping mall, plenty of parking and reasonably priced. Plenty of shops to choose from, some high end brands. Entrance to the carpark was quite a job to find for someone not local.

Large indoor shopping centre with a vast area of shops and eateries. Large car park which is well organised and provides easy access to shops.

Very nice place for shopping with affordable prices

Sad to say its become like a ghost town. City Council mayor and his cronies let it down. Because of their greediness. Many peoples opinions are also like mine.

Fascinating to see more of Leicester, great shopping Wish we could have stayed longer

Good place for eating and drinking

A lot of shops and food choices. Parking is a pain, though, and I'm sure a lot of business is lost because there are other places with free parking and just as many shops/food outlets.

Visited here from Coventry. The shopping centre is more lively, with many shops of choice. Unlike Coventry which either has too many shops boarded up.

I didn't walk around the entire shopping center, but there are all the necessary stores for shopping

Typical large shopping mall. Same old shops without the atmosphere of smaller independent places. Not my cup of tea, but ok for the folk who like sparkly centres.

Nice place can be pain to get to other levels with a pram

So many stores closed down. Big loss. Would rather go to Fosse Park

Bright and clean. Nice selection of shops.

Bring back the Shires!!! I may be craving for the past wearing "rose-tinted" specs but my infrequent visits here get more and more depressing. If it wasn't for John Lewis there would be little or no reason to visit.

Went to the Apple shop mainly as laptop needed recycling. The signing for disabled rooftop parking is poor to say the least but otherwise the centre was clean with few people. Often happens that the car park payment stations are not all working so there a queues to pay

Nice shopping centre and somewhere different from the norm

nice centre but some empty units and you could be in any generic shopping centre in the uk

Ok, so for me, the Highcross is not really somewhere I visit a lot. Only because it's not as good as it used to be. It's clean and the shops that are there are ok. But I would only go to the cinema, for dinner at one of the various restaurants or meet friends for drinks. Excellent for an evening out.

The mall has everything u will even need

Loved it, but shocked by how few people were wearing face covering Updated 07.24 Another good morning shopping

Parking in the city is really inconvenient, so parking here is really recommended. The parking price is reasonable at £3.5 for a short period of time. There aren't many stores, but it's good to take a quick stroll. I really like Waterstones, a bookstore with a large room at one of the entrances. It has different floors with all kinds of books, and the space is very comfortable. It's a great place to spend time browsing. comfortable. However, some of the information on the map seems to have not been updated. It is not clear whether the store has changed or has taken it away. We searched for a store for a long time before asking and saying that it had taken it away.

Just passing through as usually

Unsanitized tables, cold air inside