The Ivy Temple Row in Birmingham

Nice lunch before we went to a gig

My friend ordered the vegetarian curry and was served duck curry. When the bill came she questioned what she had eaten and the waitress confirmed she had given her duck curry, Very clearly pointed to the vegetarian option on the menu however the waitress said that the duck curry used to be there on the menu! So clearly was not listening to her. She is a vegetarian and des not eat meat nor has eaten meat for 15 years bar this mistake. Really disappointing for this to happen, regardless of anyone’s personal reasons for being vegetarian it could be allergies and also religion. We left with my friend extremely upset about this situation and crying in the restaurant. It’s really important to highlight and repeat the order like most restaurants do because mistakes like this should not happen especially at such a reputable brand restaurant. We also ordered 4x tea which was accepted by the waitress. Later another waitress came over and told us we couldn’t have the tea if we were going to take longer than 10 minutes to drink it. Felt rushed and we had been late to sit at our table anyway based on another delay but they didn’t consider that for our table.

A very disappointing annual lunchtime Christmas treat for my family. So the meal was lovely, beautifully presented and full of flavour. Surroundings are always splendid. However, although the ladies on the desk where kind and pleasant they where disorganised. They couldn't find out coats and was required to describe them. I paid for a bottle of prosecco and had to constantly ask for a refill. Leave the bottle if you can't provide the service. I paid cash and no change was given!! A bit of a cheek considering poor service! Crackers which are normally on the table where given right at the end. So a bit pointless. Nobody asked if we was ok or if our food was good or if we wanted any more drinks. As a result I felt robbed that I paid £35 in service charges and got no change! Just not good enough ivy.

This is simply an excellent place for a work team meal. The food was great, as was the customer service

Love everything about this place.

I celebrated my birthday at the ivy, the whole experience was amazing thanks to dishant who was friendly and provided wonderful service all evening. Thank you

In the last few weeks we have been to the Ivy twice and had a five star experience and a one star experience, so we've averaged it out at three stars. The first visit was just excellent the food, wine, drinks (before and after) and the service were all absolutely top class. So much so that we persuaded a couple of friends to cancel a restaurant booking that they'd made at a different restaurant so we could go back to the Ivy. Turns out this was a mistake. The service the second time around was just unbelievably bad. The server tried to take our order literally the minute we sat down, when we said we needed some time she just disappeared and we had to find her to take our order. On the original visit the server seemed happy to see us and we really felt welcome, on the second visit I kind of got the impression we were spoiling the servers evening. However worse, far worse, was to follow with the "wine waiter" I've worked in and visited in over 30 countries but I can honestly say I have never met some one so badly disposed towards customer service as this guy. Apart from not knowing what he was doing everything was a cause for annoyance. He actually swore when we asked him to move the ice bucket with the wine to our table so we could pour our own wine. We would normally have had two bottles of wine but he was more than we could endure so we only had one. Same guy brought back the decaf and normal coffee not knowing which was which. A big kudos is that we did ask to see the manager who took 25% off the bill. To be honest I'd much rather have had the same service as we had the first time and paid the full amount, but we did appreciate the gesture. My advice to the Ivy would be employ people, who like people, and who are going to smile and welcome customers into your restaurant and then make sure they are trained properly. The Ivy has done the hard bit creating a beautiful restaurant, great menu and food, it's such a shame that a lack of care on staff recruitment and training lets it down.

Lovely breakfast, beautifully decorated inside. Eggs royale was very nice, eggs poached to perfection, decent portion sizes

Bad service, bad tasteless food.

Lovely venue and well decorated for Christmas. The festive afternoon tea was sadly a real let down. Such poor value for money and really nothing special in terms of quality. The service was disjointed and not what was expected by the brands reputation. I won’t rush to return.

Polite waiting staff, well presented and tasty food .

Just had a fab meal at The Ivy Temple Row, great atmosphere, service and wonderful food, loved every bit of it, thank you for a lovely meal

I booked a standard 3 course lunch for 35 per head . When we got there there was only the festive lunch available at 60 per head . We stayed as it would be difficult to go anywhere else . The wine was expensive which I don’t mind but the quality was so poor and also warm . The table was a nice table but the noise made it difficult to speak . The food was ok. But the service intermittent . The cloakroom only takes coats not scarves . The waitress showed us to our table and did not carry our drinks which I would have expected for a supposedly high end restaurant . The service generally was poor .The cost was horrendous for what we had at a cost of 80 each for a very mediocre lunch . As we walked out another couple were complaining about the quality and cost so we were not alone . They are trading on the name and not living up to the reputation of the original ivy in London (I have been to both)

Nice, but having ventured to other Ivy venues this one doesn't quite have the same wow factor. Staff were pleasant enough, but gave off the "I'd rather be somewhere else" vibe. Cocktails were passable, but certainly not the best I've experienced. Which kind of ties to the last point I guess. And as a former bar manager - The brass lamps on the bar are absolutely minging, they're in deaperate need of polish.

We ate at the Ivy for my partners birthday. We weren’t impressed at all. The service was incredibly slow. We ordered drinks on arrival and they took forty minutes to arrive - our starters arrived quicker. We ordered a side with our main and it didn’t appear. We asked someone and ten minutes later it appeared. No apology, nothing. The food was nice but we probably expected better considering the price and experience you’d expect at an Ivy.

Very busy but to be expected as time of year Looked after Very well Beautiful food Amazing cocktails

Best Xmas decorations in Birmingham, great set menu and the manager Marek was very kind and professional

We had our wedding anniversary at this elegant restaurant. Paula Lopez had recommended great dishes to us, she made our night a memorable one. Definitely will return again

Happy, helpful staff. The toilets smell amazing. The food was great.

Dissapointing and far from the usual experience. Our booking note read.... "It is our twin sons' 18th Birthday. Is there anything that can be done to make it extra special?" We received only the automated email reply. After several attempts at calling I eventually got through and was told "we only offer the birthday guests a free desert", which is ok so no issue. Upon arrival, our party of 7 entered the restaurant and the waiter seating us pushed 4 two seater tables together on the back wall next to the serving station. So clearly no thought to assign or have a table ready on time for this special occasion. We sat as a 3 opposite 3 with my wife as the spare penny on the end next to the serving station - and not wanting to spoil the experience, she refused to swap with me and stayed put. We then had a server swap after about 15mins so I sat waiting for a water glass for 10 mins until I asked the new server. The young lady now serving us was very nice, but perhaps a little under pressure and told us there was no Sirloin, this at 6pm on a Sunday. We asked her to check and she came back and told us it wasn't available on the festive menu, but was on the Specials. Both menus had exactly the same Sirloin wording. The mains were very good as usual. The boys both made their desert choices only to be told "you can only have a complimentary profiterol not anything else on the menu". Ok for me as one son is not keen on chocolate or cream, so that was shared with the table. So overall, the sum of the small parts makes for a bigger nok than we had hoped for. Perhaps our expectations were too high but for a regular night out they seem to get it right. Not a cheap night out with service charge added as default. Did not raise any issues on the night to not spoil it for our family.

Fantastic experience - attentive and seamless service from our waitress Paula Lopez. Thank you

Great food and service on the most part, only let down by the bar. We came to order post dinner cocktails and the barman / barwoman couldn't / refused to muster up the slightest variation on an off menu cocktail. Whisky sour, tick . . . amaretto sour, tick . . . Gin sour, tick . . . rum sour, no not possible. I am well aware of what goes into making this cocktail, changing the main spirit is really quite simple. Any other cocktail bar worth its salt can rustle up any kind of cocktail. The Birmingham branch of the Ivy is riding on the coat tails of the original Ivy in London, there is no comparison!

Poor show at the Birmingham restaurant. As I sat down to order a drink before our table, the young lady on the front desk aggressively asked me if I had a booking. I replied yes & gave her my name and reservation time. She told me to get out of my seat and make my way back to the desk. I asked her if she was serious and she told me it was protocol and I had to immediately move. I walked the 3 metres, repeated my name and time and was then allowed to go back to my seat where I’d ordered my drink. If it hadn’t of been my mother’s birthday meal I would have left there and then. Ben ( management) kindly gave me my drink on the house but I won’t be returning anytime soon. It doesn’t take much for a warm welcome and given the young lady wasn’t on the desk as I walked in I feel I was embarrassed for no reason whatsoever. One birthday meal ruined

Gorgeous bar area and decorated restaurant. Food was poor. Eggs and avocado sent back due to eggs being runny but stone cold. Second time very similar but wasn’t willing to send back again as wife has already eaten her brunch. Muffins were thick and gooey and barely toasted. Really disappointing. Staff super attentive but chef let you down yesterday.

Can't fault anything about our birthday treat. Even given a cake and candle. The food is superb. The service was exceptional. Highly recommend

Was very noisy. Service was not as good as expected. When we said we didn't like the chips, was told they'd speak to the chef. But no feed back. Won't go back. Prefer the Covent Garden one in London

Booked The Ivy for a post theatre meal. Greeted at the door, lovely ambience and decorated for Christmas. We both ordered the blackened cod with fennel/yuzu, which was very tasty. Decided to share the 'ivy snowman' pud which was a shame to eat! Waiting staff, funny and attentive, even photo bombed my photo. My first time in an Ivy restaurant and very enjoyable.

Server (Name:Ucha) was amazing, helpful and kind. Celebrated my friends birthday was offered a complimentary birthday dessert and the food was also grand!

Had brunch today, using a voucher we had for our birthdays. Delicious eggs royale (perfect poached eggs which oozed deep orange when cut), chips with Parmesan and truffle (we upgraded them) and a glass of champagne each. The lovely Ucha, our waiter was very friendly, attentive and when he found what the voucher was for, brought out a birthday treat, a chocolate choux bun, thank you!! Really lovely visit, we will return - very soon!!

Extremely overrated, in my opinion.

Went there for the first time with a friend for an impromptu dinner. We tried the 3 Course Festive Menu and thoroughly enjoyed everything, the dishes were delicious and perfect for the Christmas season. We especially loved the cocktails and the Ivy Snowman dessert! Super recommend! The service was a 10/10 from all the servers however the star of our night was our waiter Ucha! He catered to all of our requests to halve our dishes and answered all our questions! He even brought the Ivy Snowman statue to our table for us to take photos of with the dessert! He made us both laugh and I’m really looking forward to go back again soon! Thank you Ucha!

A lovely place and a nice team, but this was an off day. We visited for a meal before heading to a show. It was evident that the staff were under pressure quite quickly. We had long waits as the team in were buzzing around, but despite their best efforts, the level of demand was just too much for the number of people present. This is poor management and put their team under undue pressure. The food was good, but such was the delay. We didn't go much further than the mains. On another night, I imagine everything is a little better.

Terrible Sunday lunch Yorkshire puddings were Aunt Bessie’s food was only warm worst Sunday lunch ever . Went to the Forest in Solihull and it was an amazing Sunday lunch the Ivy doesnt compare. . So disappointed.

Disappointing.... nothing special.... very busy and service quite slow

Have visited several times in past and left positive reviews however on this occasion the standards were so poor I felt I must comment. Met some friends here prior to a show in city centre so wanted to pick somewhere nice. On this occasion starters were sent out stone cold and replaced with ones tepid at best. Steaks were completely tasteless. When we sent the starter back our waitress was completely emotionless and communicated in grunts as opposed to discussing issues with us we decided when the tasteless steaks arrived it wasn't worth the hassle. Table was not kept on top of to the extent where we were putting empty cups on the floor under our table. All in all a very very disappointing experience and despite it being very good in past I don't intend to recommend or return. At £300 you expect something a cut above the rest, The Ivy have sorely missed the mark.

Amazing food, drinks etc. Highly recommended!

Always a pleasurable occasion Can be a little expensive

Have visited on two occasions on the past month and can say that although the atmosphere and service are quite good, the food is really lacking especially for the prices they charge. The last visit was for the mother in law. When we arrived the road was closed due to remembrance day parade so there was no direct access by car, although this wasn't the restaurants fault, maybe a notification would have been helpful as we were taking an 84 year old woman who had had double knee replacements and difficulty walking. When we entered, two hosteses greeted us and we were told our table wasn't ready and to wait at the bar, I explained that my mother in law would need a chair, the hostess stared blankly at me, I explained the situation again and that she wouldn't be able to use a bar stool or stand, finally the other hostess said there way seating by the window but there were people sitting there. The other guests didn't mind sharing when we asked but a little more understanding and aid from the 'welcoming ' staff would have helped. We were seated at our table on time, given our menus and asked if we wanted water by a waiter that didn't return again. Another waiter took our orders. One of the starters arrived, the other didn't until we finally caught the waiters attention and asked him. From the take being ''half' cleared, there was a wait of about 40mims until the main course arrived but it was quite busy so understandable. The food, very overated and expensive for the poor standard. The zucchini strops, although a novelty are deep fried and leave the mouth with a greasy film coating. The olives when they did appear, were 5 olives tiny bowl and grated lemon. The ivy famous shepherd's pie was ok so the mother in law said. The Sunday roast dinners, well, any carvery would serve better. Although the slices of meat (chicken and beef) were cooked well and were tasty, the rest of it was sadly lacking. I was absolutely shocked to find frozen bag roast potatoes on our plates as well as frozen Yorkshire puddings. The veg was late coming and wasn't hot and we suspected was also from a frozen bag, and the gave, watery with quite a lot of grease. The desert was ice cream so you can't really go wrong with that. We finally got water with our main, after asking for it again but the whole experience was less than average. I'm quite disappointed that a restaurant of this so called calibre serves pre cooked frozen food and charges what a high end restaurant would for freshly prepared and cooked food. I mean you can buy pre peeled potatoes in, it's not that difficult. But to charge for a freshly cooked Sunday roast dinner and served frozen food is really not acceptable. Tutti Tutti Ivy, you've really let your standars drop, we won't be returning and had it not been a request to go there after my first visit I would not have returned a second time. Lesson learned.

A wonderful experience with great service and fabulous food, beautifully presented. Our specific reqyests for our celebration were not only met but exceeded. Thank you.

Such a disappointing evening. We had high hopes for this place and it really didn’t deliver. We ordered two ribeye steaks and both were burnt and were very bitter. We told the waiter and he agreed and the manager agreed to take one of them off the bill. The price of our bill was no where near justified with the experience we had. Very very disappointed with this restaurant but the server Jacper was a very nice chap who was very attentive

Food was nice enough. Too loud for me. Full of people shouting at each other.

Stunning atmosphere and absolutely top service. The quality of the food is as high as any fine dining can get. Worth for any special events or simply just for a lovely night at with your loved ones.

Beautiful! Visit the restaurant and look at its formidable design. The food is very tasty, and they have combos and brunch options available. Remember to book in advance, because it is full quite often.

Our server Asia Niazi was very kind and attentive (especially because it was a member of our party's birthday) - the food was great and the atmosphere of the restaurant itself is always good :)

Had a fantastic time celebrating birthdays

I went to The Ivy for the afternoon tea experience. It is a really nice place and the service is excellent. I would recommend doing the afternoon tea experience. Maybe a bit pricey but overall pleased.

Unfortunately not the best visit, Steak was ordered medium rare, came almost blue for both of us. Drinks, deserts and drinks were great but the mains let us down. We have came here 3 times and unfortunately 2 experiences were not the best.

We had a lovely meal last Sunday 27th October . ambience perfect topped off by our lovely young waiter Michael - thank you Michael, hope you visit USA some time soon

Popped in for lunch and it was really busy. We sat upstairs and it was very nosy. Downstairs is much quieter. Food was good, we only had main courses but selection and presentation was great. They brought the wrong order out for one of our guests but were so apologetic. Service was excellent. Price was good for what we had and enjoyed the experience. Would ask to sit downstairs next time if one of our guests had a problem hearing as the noise upstairs was droning making conversation difficult. Overall a good experience.

Very busy, but we had a nice time.

Excellent food, jungle themed restaurant in a handy spot a short walk from New Street Station. Consistent standard of food after sampling over several visits, the restaurant also has daily and themed menus to suit different budgets.

Wonderful experience - we had booked the private room for an work event and our host Siyvia Haynes was fantastic! The service was impeccable she deserves a big thank you. Food was delightful, and and everything from start to finish was perfect.

Loved our dining experience. Very busy and the staff were of the highest standard. Cannot fault The Ivy.

Amazing! Exceeded all expectations...and my expectations were high... incredible food, amazing service and stunning atmosphere...will be back asap! Well done management...a total success story!

The English breakfast was mediocre, no scrambled eggs. The waiters are very professional, the environment is beautiful, and the price is slightly expensive. It has already caught up with the 12.5% ​​service fee in London.

Excellent place for dining. Nice looking interior, absolutely delicious food, and top service. What more could you ask for. I tried the Salt and pepper tempura squid, as well as roasted scallops for starters. For main enjoyed the Grilled Peruvian chicken. Top notch.

I’ve visited a couple of different Ivy restaurants and always enjoyed them (it was my suggestion to take some visiting Polish colleagues there for some quintessentially British culture) and this visit was no exception. The service and atmosphere are 10/10 and the prices are generally very reasonable. I was extremely disappointed to see that the cheese soufflé was no longer on the menu and my main course wasn’t particularly special, but the French onion soup and crusty bread was delicious. I’ll have no hesitation to go back again in the future.

Just love this place. Never had a bad experience there.

Used it for a birthday meal for four. Excellent attention from all staff.....even down to providing a surprise birthday extra sweet for our birthday celebrant.

First visit. Fantastic. Can't wait to go back.

We had a wonderful, relaxing breakfast experience here after a very early morning arrival into Birmingham and our waitress Beverly was so friendly and welcoming! Great food, service and atmosphere… and delicious coffee. We’ll definitely return when we’re next in Birmingham

Very friendly staff, beautifully decorated restaurant and delicious food. High recommended and we will return. 😊

Great setting for your instagram posts! A great variety in the menu with lots of imaginative choices for vegetarians. Haven't had a dish here that I didn't enjoy. Top notch and attentive service.

Went there on a Sunday so venue was pretty good. Service was okay but not that great. Food is good but a bit expensive. Would recommend for a fancy occasion

Wonderful meal at The Ivy Birmingham again and fabulous Autumn Menu, lovely food and great value for money ...Big shout out to the amazing waiter Adam who looked after us so well!! :)

This is my 1st visit to the Ivy in Birmingham. I've been to few in London and surry. Alway great customer service. Delicious food and drinks. Love the decor and atmosphere.

We decided to book reservations here for our year anniversary. Having never dined here before I was really excited and it did not disappoint. We had trouble finding a car park space, so I called the restaurant and they were completely understanding. The waiter was amazing giving a fast, professional and friendly service. They were also very knowledgeable when pairing wines to my menu selections. We were seated in a cozy, intimate booth. The restaurant itself was clean, warm and had the perfect anniversary ambience. We will definitely be back!!!

Ambiance and service as expected. Food quality was poor. I don't believe the main course was actually 'cooked' more a re-heated ready meal, just disappointing. The desert was awful, the chocolate brownies were a semi hard chewy mush. Won't return any time soon.

Summary: This restaurant has great potential, but a few areas could use improvement. Pros: Pleasant atmosphere with attractive decor. Staff are smartly dressed. Extensive menu with a wide range of dishes, all reasonably priced. A few deals offer excellent value for money. The food was tasty and well presented. A nice gesture with a birthday dessert added as a special touch Cons: We booked a table for five but were squeezed onto two small square tables, with one of us awkwardly seated at the side. When I asked the manager if they were fully booked, he said no. Fortunately, he added another table, but insisted the original table was meant for five. In future, I’d ensure to visit with an even-numbered group to avoid being cramped. Ingredient shortages: We ordered three steaks and two seabass dishes, but the waiter informed us that they only had one seabass left, even though it was only 7:30 pm and it wasn’t a busy night. Limited dessert options: Out of the three available desserts, one was already out of stock by the time we ordered. We opted for a set menu that included a glass of sparkling wine, and mentioned we’d order a separate bottle later. However, the waiter insisted we order the bottle immediately, even before we’d looked at the wine menu. This felt uncomfortable, and we ended up with a glass of sparkling wine, a glass of wine, and water each on the table. Not sure why we were rushed to order the wine and served immediately. Service charge: A 12.5% service charge felt excessive—especially for the Midlands. The service didn’t stand out enough to justify such a high fee. While we made the most of our evening, the overall experience was not special enough to encourage an immediate return. However, if you manage to avoid the issues we encountered, you should have a pleasant dining experience.

This restaurant is popular and frequently very busy now. Noise levels can be quite disturbing at times.

Enjoyed our time for my sisters 80th birthday. Breakfast was so yummy and finished off with a cheeky prosecco We had a lovely day x

I'd not been to the Ivy in Birmingham before , but this one has a fabulous atmosphere and very attentive and helpful staff. The food was great, as usual and it was completely packed so they are obviously doing something right. The dry iced dessert was a nice surprise and I've only just twigged that the Latte pattern is an Ivy leaf. What was particularly nice was not being hassled to free up the table, as we were meeting family. Thanks!

Always busy but consistently good quality. Have booked several times due to specific dishes on the menu online only to find these specific dishes have been removed by the time the reservation actually comes round. No one's fault but would be nice to know what dishes may be "removed" and which are "constantly present".

We only popped in for a drink, but we were made most welcome and Dominic behind the bar could not have been more helpful and friendly.

Unfortunately, the worst The Ivy experience I've had... and I've had a few! The service, the food, the whole experience has always been top tier at the Covent Garden, Tower Hill, Canary Wharf and Blackheath branches (as well as The Ivy Asia St Pauls and Guildford) so I went to this branch, in Birmingham, with very high expectations. What’s even more of a shame is it was one of my friends first time ever eating at The Ivy and her first experience was not a true reflection of what dining at The Ivy should be. The decor, vibe and food were all still really good, but what let this branch down was the very slow and very nonchalant service we received. - Our drinks arrived within good time but we waited ages for our starters. - The gap between our starters and our mains was so long that we had to ask our waitress where our dinner was AND it finally arrived over 1.5 hrs since our reservation start time! - An apology was only made after we’d asked where the food was. Even then, not once during our dinner were we asked whether we wanted another drink. We had the same drinks all evening. - We'd asked to see the dessert menu early on, while making our dinner choices and it wasn't brought to us. Deflated, we didn’t bother to remind her but decided to leave it and figured we’d get dessert elsewhere instead. In the end they removed our drinks from the bill, as a goodwill gesture, but the damage had already been done. Unfortunately, not a good experience.

Friendly service but ultimately not up to par. 45 minutes wait for breakfast was quite excessive, eggs rock solid on arrival. Service was friendly but overwhelmed, concerning as it was not busy. Overall lacked finesse which should be a requirement given the price bracket in which the ivy sits.

Extraordinary service from waiter named Fortunato. He made us fell very welcome and provided very attentive service all night! Food was fantastic as well, stake was bang on. We will definitely be back! Thank you Fortunato!!

A good example of the Ivy chain. Standard Ivy food options. Good comfy seating. Well located just off the main strip and a 5 minute walk from the train station.

Such an exquisite place. We are definitely going to be there soon.

Private Dining at its very best!

Nice location and friendly staff. The food was of a high standard, except my fish (fish and chips) was quite doughy at one end and crunchy at the other. Drinks were, as you would expect, quite expensive. Good atmosphere though.

A charming atmosphere with great food and service.The staff do a fabulous job because it's busy all day and everyday on the weekends!

This restaurant is buzzing with vibe. Always packed and it does not surprise me that they may also be returning customers. The waiters treat you like royalty, immaculately dressed, with a desire to give you the best experience possible. Now the food OMG words cannot describe how good the food looks , beautifully presented ( Chicken starters on skewers & Sashed burgers with cheese and chips,apologies if it’s not the correct name) like a dish from Master Chef. The blend of flavors and choice of dishes can make this outing the main event for the evening. Be sure to book it in advance as you can’t fully appreciate this experience by chance, with having to wait. If you appreciate value as do others, plan it accordingly and you won’t be disappointed.

Lovely experience. The atmosphere is surely stunning and the service was excellent to match. We didn't mind the service as service was second to none. Would definitely recommend it as one of the finer eateries in Birmingham.

1. First impression is a little over the top when actually it is exceptional and classic silver service. My choice was Pumpkin soup followed by Duck curry. 2. Three years on the exceptional service is just as friendly and efficient with delicious afternoon tea.

Wow lively place on a Friday lunchtime, managed to get a table for 2, then changed it (why do they give you the worst placed tables if you are unbooked) much happier. Good service, veg tangine could have been a bit warmer, but very nice, as was the duck curry. Rose wine spot on, nice place for lunch.

Vegan afternoon tea - sandwiches were lovely, scones were hard and dry. Service was okay. Lively atmosphere.

Had my sisters bridal shower in the private dinning room. Beautiful decor & atmosphere. Food was delicious. Our hostess Sylvia was attentive and professional. Thank you 😊

We went with a voucher for a cream tea and the staff tried to charge us on top. The service was slow and the quality of food was poor (3 stale scones). The atmosphere was pretentious and one of the waiters served us with his flies down. Overall really disappointed

Felt very rushed to get us in and out of the restaurant, had two people waiting on our table which just lead to miscommunications. When ordering they forgot to add an item to the order and had to come back again to ask, again constantly interrupting our experience, when watching other tables they weren’t interrupted nearly as much. Especially as a lone couple celebrating a birthday that day the amount of attention was too much. When ordering drinks we enquired about non-alcoholic drinks, they only offered alcoholic options so I had to find non-alcoholic options myself and quickly decide while they stood there waiting. Then when the food arrived my partners burger was undercooked, I’ve never been to a restaurant where a burger was well undercooked. As for my steak I asked for medium and it arrived rare, when ordering medium you expect medium, I didn’t ask for it to be redone as by this point I was not enjoying the experience, especially as my first time going to any of The Ivy restaurants. Neither of us finished our meals, paid way too much, and a very disappointing birthday lunch. Wouldn’t recommend especially if you’re not local or a regular to the restaurant. Go somewhere else as it’s not worth the money.

Attended family party. I chose French onion soup ( plenty of onion, tasty); Duck curry (piquant, just right degree of spiciness ) and a nice dessert.

Food was ok, very expensive for what portion you get. Service was really slow, and waitresses was rude on two occasions. Won't be back!!

Overall we had a lovely meal and evening, however the service wasn’t brilliant , our waitress was a very pleasant young girl and she didn’t seem very experienced and couldn’t cope with the amount of tables she had, lovely girl polite and helpful but not on it. We had to call over a different waiter as my partners steak wasn’t cooked enough for him, our wine was chilled and she wasn’t around to top up our glasses. Food was nice overall and wine with meal and espresso martini after dinner were really good.

What a great restaurant! Celebrating my 50th birthday with family. Service was amazing especially Magda, she was attentive, polite, and very informative regarding a member of our party with nut allergy. Magda stopped him trying another member's food as it had traces of nuts in. We couldn't thank her enough.... Food was exceptional. Chips were the best all of us had ever tasted! We will definitely visit again and hope Magda serves us.

Nice setting, friendly staff, the food is very good. I recommend.

I went to The Ivy after work (5pm) and was able to get a table without a reservation. The service was fantastic with suggestions offered and insight available on the dishes we were considering. I will definitely return.

The food was ok, nothing special, although I had an excellent cup of tea. Waiting time was reasonable. Service was appalling - e.g. our hot breakfast was brought to the table before the previous course had been cleared away. The waitress told us to clear our own plates.

Food was amazing. Special mention to our host Magda who was very helpful and gave excellent service. Made our celebration one to remember and will most definitely return to this lovely restaurant

First time visit. My wife ordered Steak Tartare not realising that it's a cold raw dish so couldn't eat it... our mistake so we asked for an alternative. We offered to still pay for the steak but the restaurant would not let us pay which is very good of them. So we were waiting for the replacement and my wife, who has a heart condition, suddenly started to feel unwell so we had to leave. The staff were genuinely concerned and helpful. Will go back soon.

We attended The Ivy for a meal to celebrate an Anniversary. The staff were very knowledgable on the menu, especially Anashwara and another Lady who I unfortunately didn’t catch the name of. Nothing was too much for either of them. The food and drinks were delicious and of a very high quality. Thank you for a lovely evening, I will definitely be back:)