The Metropolitan in Manchester

Restaurant is extremely disappointing compared to previous visits. Would definitely not recommend. Waited more than an hour for food, menu is just basic pub grub (at higher prices). Ambience with open fires is still good

Hannah was a star this evening. We were late for our table but we managed to book for a little bit later. Front of house says they'd come to get us if a table came up earlier which it did. Hannah was so attentive and quick, even apologising for the food wait which considering we were late to start with was really good of her. I've worked in customer facing roles and I know how hard and stressful it can be especially during the holidays so massive thanks are due to the staff that were kind and patient with us this evening. It's my local and I always bring family here so I'll definitely be back soon!

Came here on 23rd Dec. Always had decent experiences in the past but unfortunately on this occasion felt largely forgotten about by the staff. The staff were pleasant, but after being seated we waited 20 minutes before having our drinks order taken and this only occured after we prompted a member of staff. The food was OK but really not reflective of the price, nor was the overall hospitality. Will probably avoid in future for food now unfortunately.

Breakfast with Santa was brilliant. Well organised, lovely atmosphere, good choices for breakfast and the Santa/elves were great. Will definitely be back next time.

New edit: (I think since there has been a change of management?) I've been in twice recently and been a little underwhelmed unfortunately. Firstly just for drinks a couple of months back where the lady on the bar was not very friendly and then this evening for a meal where the service was very slow and despite the food being good we unfortunately didn't feel very well looked after, considering the price point. Edit: came again today for a birthday meal with 12 friends and we had a fab time! The food was amazing and Rebecca was fabulous, give her a raise! Xoxo Lovely staff and also lovely clientele (thank you to the couple who moved tables so we could come in!) Beautiful roast dinners, big portions so come hungry!

in response Hi Sam, Thank you for your reply. I’d like to clarify a few points. When we arrived, it wasn’t clear why every table seemed to be marked as reserved from 12-7pm, especially when it was already 12:45 and most of the tables were empty. We did laugh out of confusion, not at the team member, because the policy seemed so rigid and unwelcoming. We questioned why every table needed to be pre-booked, and instead of addressing our confusion constructively, your staff's response came across as dismissive and confrontational. It didn’t feel like we were offered any real options for seating, and the situation escalated unnecessarily. While I understand Sundays are busy, a better balance between reservations and walk-ins might make for a more inclusive experience. I appreciate your suggestion to pre-book, but as a local pub, I would have expected a more welcoming approach to casual visitors. Thanks,

I visited The Metropolitan in West Didsbury on a Sunday, hoping to enjoy a quiet pint, but was extremely disappointed. Every table in the pub was booked from 12-7pm, leaving no space for walk-ins or casual visitors. It felt more like a restaurant than a welcoming local pub. To make matters worse, the attitude of the staff, including the manager, was rude and unhelpful. Instead of trying to accommodate guests, they seemed more focused on enforcing the bookings policy, which came across as a way to make their day easier rather than actually serving customers. It’s a shame that a place with such potential doesn’t balance reservations with creating a welcoming environment for those just looking to enjoy a drink without a reservation. I won’t be returning anytime soon.

Lovely roast dinner, well looked after by our server Pedro, beautiful Venue.

1/5 Stars I had a disappointing experience at The Metropolitan in Didsbury. The staff were incredibly rude and unhelpful, which really ruined the atmosphere. To make matters worse, every single table was apparently “booked” from 12-7, leaving us unable to get a seat despite the place being half-empty at times. It felt like they had no interest in accommodating walk-in customers. Definitely won’t be coming back anytime soon.

Lovely atmosphere & great service from Louise in the restaurant !

Friendly helpful staff. (Laurie)

An alright roast. The mains were good - recommend the veggie wellington. The yorkshires were good too and the unlimited yorkshires and potatoes. The vegetables were a bit hard though and undercooked. Overall it was a good roast but did not blow me away with the high price. The service was really good 😊

Always a consistent and pleasant visit - staff are friendly and efficient and food is great. Fabulous venue and gardens.

Lovely pub with attention to detail for the ambience and service. Had a very Christmassy feeling and was lovely and cosy inside. My only criticism is when charging £16 for fish and chips I would have expected nicer chips. They were on par with a well known supermarket own brand oven chips so a bit disappointing. Other than that everything tickety boo 👍🏼

Great pub, Sunday roast was excellent. Got the trio roast, recommended by our amazing waitress, Hannah. Service was incredible and Hannah was super helpful! Sticky toffee pudding was great.

I had a fantastic birthday celebration at the Metropolitan. Honor was extremely helpful and managed to move my booking to indoors, where it would be warmer. It was a super busy Saturday evening and Hannah was also on hand when we arrived to prepare the space and get our booking ready for us. Highly recommend this place and the staff were so helpful. Great atmosphere and really christmassy too! Thanks again guys and please pass on my thanks to Honor and Hannah.

Fantastic Sunday lunch last weekend! Huge pub with big outdoor seating area. Great service from Ry our waiter and the other staff were brilliant too. Will definitely be visiting again on future trips to Manchester!

I didn't eat here however there are many beers to choose from. An enormous building with plenty of seating and great decor.

Great place, great staff, great drinks, great people, great Scott Marty what a pub!

Big shout out to Ry - great service to our monthly Lunch Club crew - thank you 😊

Packed local pub. Only had a swift pint, but would go back.

Fantastic local pub. Again visited on a whim with friends. From the moment we walked through the door the welcome was phenomenal. The lady who looked after us just knew how to do her job so well. The place itself has lots of area to sit and it just felt like being at home. I had the gammon which was salty and delicious and served with a quarter of a pineapple. Really excellent food and service.

Revisited the pub yesterday after 30 years away. Wow. Well done. Wish I still lived on Perrygate avenue! West Didsbury forever!

Good beer. Nice food. Nothing special just solid

This evening, we visited this establishment for a pleasant dinner, and we had a great experience. The interior atmosphere was quite elegant and relaxing. The option to sit outside was a nice touch; we enjoyed a peaceful and serene environment in the outdoor seating area. Although the menu didn’t have too many options, the dishes we tried exceeded our expectations in terms of flavor. The food was fresh and carefully prepared. The quality and presentation of the main courses were particularly impressive. There was also a variety of beers available, and I can say they were very fresh, served cold and delicious. We experienced a few minor issues with the service; the orders took a bit longer to arrive, and a few small details were missed. However, the staff was polite and attentive, which positively impacted our overall experience. I would also like to mention that the prices were quite reasonable for the quality, offering a good balance of value for both the food and the atmosphere. In conclusion, we had a lovely evening with delicious food and a peaceful atmosphere. With a few more menu options, this place could be even more perfect. I definitely recommend it!

Great place to chilling with your friends...

Great find! Sundays roasts are spot on! Great choice of cask ale and well poured too. Definitely coming back and highly recommend.

Nice pub. Lovely staff good atmosphere!

Ellie was absolutely fantastic Very knowledgeable and so enthusiastic of you great pub Definitely coming again Thanks

Had a lovely meal here,pizza was fantastic

Really nice food and customer service was excellent. Our waiter Pedro was attentive and friendly. Would definitely come back!

Our waitress LOUISE,was very professional, friendly,gave good service

Slightly on the slow side but the roast was good.

Would recommend the pies and puddings! Honor was a great waitress - friendly and attentive; she made a slight mistake and corrected it immediately without fuss. It was a Tuesday evening so restaurant was quiet - the rest of the place was busy though.

Stunning trio roast dinner today the extra gravy was a touch, great customer service from Louise and the team very nice atmosphere with lots of natural light in the restaurant area 10/10

Response : As I'm sure you're already aware, the prompt for tipping comes up whenever you make a card payment. This is the practice that you are kindly suggested to stop. I want to give this place a higher rating however I must protest against their practice of asking for tips on every transaction. This practice is encroaching in to British culture and it should be stopped. Not only is it rude it also suggests that the pub owners are not paying their hard working employees a fair hourly rate. They are essentially forcing these poor individuals to make up their salaries by depending on the good will of their customers.

A friend and myself visited Fri 20th Sept. Received a warm and friendly welcome. Its a great place that welcomes all ages.

Queue to be served at side of bar. Have to walk round bar to other side to make order. Staff are incapable of pouring a Guinness without it over flowing. Beer choice is standard. Got rid of the premium beer choices. Ask for a tip when you order. Hand driers are out of action. Living of location and past glory.

Triple roast was warm, only small amount of veg and 3 small slices of meat. Roasties had gone hard and maybe reheated. Little amount of watery gravy and when asked for more, I was told it was a charge. Lamb shank was a hit with great gravy, so were the deserts real tasty. Tables and bar need a good wipe down, all surfaces were sticky, even after being wiped. No cutlery or napkins on the table so we had to wait. Staff are 100% genuinely friendly and helpful. Wouldn't pay £17 for that roast though.

Oh what a disappointment. We’ve been coming to the Metropolitan on and off for years but this time the Sunday lunch was really mediocre. On the positive side, the interior is still lovely with lots of interesting bits and pieces to look at and of course beautiful rooms. The staff were also lovely. The food however was very poor. The Sunday lunch arrived at the same time as a starter which was a bit odd. The whole roast dinner was fairly tasteless and massively under seasoned. The meat (turkey) was fine but the roast potatoes were tasteless and the exterior had that slightly rubbery outer layer that often signals they’ve been re-heated. The mash was similarly tasteless and as for the quarter of a carrot! The Yorkshire pudding followed the trend for massive size but zero taste and the gravy, which one would hope would cheer everything up was also very bland. We did wonder if the emptiness of the room at 1pm on a rainy Sunday was an indication that people have realised it’s really not up to scratch. So many places do excellent and good value Sunday lunch nowadays that you really need to up your game. We left without having a dessert to avoid further disappointment.

Great food great service. Pedram was a great server.

Pedram our waiter was so lovely ! And the food was delicious!

I recently visited The Metropolitan Pub on a Tuesday afternoon and had a wonderful experience. The service was absolutely top-notch, thanks to Scarlet, our server, who was friendly, attentive, and ensured we had everything we needed. She really made us feel welcome and added to the overall atmosphere of the afternoon. The food was also great! The menu offered a nice variety, and everything we ordered was fresh and tasty. Whether you're in the mood for a casual bite or a hearty meal, this place has you covered. I highly recommend The Metropolitan Pub for a relaxed visit with great service and good food!

Long time customers at The Met and was served with food tonight by Scarlet who was interested in us as customers. She was genuinely helpful and friendly and came to see us before we left to check we had had a good evening. Thank you

So Today In Manchester The Weather Has Been Weathering Raining. And I Fancied Pie & Mash For Lunch So I Decided To Visit The Metropolitan In West Didsbury. Without a doubt I ordered the Beef & Venison Pie it’s came with creamy chive mashed potatoes roasted carrots parsnips cabbage & tenderstem broccoli, with a miniature gravy boat. The Pie Was Divine The Pastry As Faultless the filling was meaty & juicy and wasn’t sparing with vegetables were to perfection & the mash potatoes was nice & creamy. The Hostess Scarlet was amazing & very attentive as I was dining for 1. I would recommend this place for nice hearty comforting food just what I was so after today

Really good food, lovely atmosphere. Scarlet was a positive attentive server!! 10/10 service

Pedram served us and made our night. Food was also fantastic

Spacious, classic pub with lovely outside seating areas. Staff were pleasent and service was prompt. Easy ordering using app.

We were served by Scarlet tonight, what a lovely young lady! Fabulous service and she always happy to help. Great Job!

Scarlet was a wonderful server, extremely friendly and kind and provided excellent service ! the food was amazing and we would definitely come back :)

We had a lovely Sunday dinner at the Metropolitan this evening. Our waiter, Pedram looked after us exceptionally well, especially our toddler who was being a bit of a handful!

It's beautiful suburban pub, all times of year!

Friendly staff. Impressive building. A very enjoyable place for chilling with a drink and their food menu is good as well.

We had Sunday lunch there with family and the food so absolutely delicious .. our waiter pedram was very attentive and friendly and always made sure we were looked after. Highly reccomend.

Scarlet was very attentive and friendly. A lovely evening overall.

Fabulous Sunday lunch! Great portions with the added bonus of complimentary extras. Served by Alice and nothing was too much trouble.

We’ve always enjoyed dining here, especially for the fresh, made-to-order pizzas and the fantastic atmosphere. The outdoor seating is one of the best around—it’s a lovely, picturesque spot to enjoy a meal. The staff are always friendly and welcoming, which adds to the overall experience. However, our recent visit for the Sunday roast was a major disappointment. The roast was incredibly bland, with the only noticeable flavor coming from the gravy. The pork option came with just a sliver of crackling, and the roast potatoes were barely roasted at all. While the lamb shank was cooked perfectly, it was still lacking in flavour. At £16-18 per person, the roast just isn’t worth it. We’ll stick to the pizza next time.

We booked a table at 14.15pm for my Aunty’s birthday/retirement. The food was hot, tasty and I ate everything on the plate. The waiters Jess was great! Good customer service, polite, friendly, attentive. What more could I ask for! See you again soon Jess ☺️

Lovely place with indoor and outdoor seating. Been many times. Always good food. 4 of us went today for lunch. Everybody enjoyed their food and the surroundings. Hannah was our waiter. Very friendly, efficient and we all felt at ease with her. In fact her service was impeccable. Can't fault anything. Will be back soon.

Just back from a lovely meal, the new menu leaves you spoilt for choice and food was great quality… especially the sausages and sticky toffee sponge. The service from Hannah was exceptional and the stand out, it really elevated our experience. Thank you Hannah!

Delectable food chosen from a tempting menu. I had the award winning sausage and mash. Will have to return to try other dishes. Hannah was our waitress tonight. The service was excellent.

The service was excellent, Louise was welcoming, friendly and attentive to our needs. The food was tasty, lovely fresh salad. The pub is spacious and beautifully cool on a very hot day, a welcome respite from the heat, but equally there is lots of sunny space too for those who like to sit outside or in the conservatory.

bar staff sometimes rude, table numbers always changing and staff don't know where you are, foods good though and theres a nice outdoor area

Hannah served myself and my Mum today and she was extremely attentive, polite and positive throughout . Thanks Hannah :-)

Nice place, plenty of space. Food is just pub grub but it's well cooked and tasty enough whilst being a reasonable price!

Visited for my sister's birthday and the service was excellent! Lewis was our waiter and he was very lovely and put a candle in my sister's dessert which made the trip extra special. We had the Sunday dinner and it was one of the best we've had in Didsbury

Really enjoyable place for late afternoon Sunday roast. I dined on my own and was made to feel very welcome. A nice buzzy atmosphere.

Fab venue, lovely staff, great service, dog friendly.

staff are rude and serve who they feel like serving when they feel like it at busier times Been here many times as I live locally & this is consistent. Many other better options around Burton road/ west & East Didsbury

We visited on Tuesday just for a coffee. I used to use this establishment 50yrs ago when I was nursing at Withington hospital. It was called the Midland Hotel then. My granddaughter and myself called in for coffee. The staff was friendly and helpful.We found the pub very clean and inviting. My granddaughter actually said the toilets were the best she's been in for a good while. It was a blast from the past and a very nice one. Great to see the Metropolitan inviting and pleasant. Thank you.

Nice food quick friendly staff and good selection of beers . Top afternoon

Robbie went above and beyond 5 stars because of his service

Louise was a fantastic waitress. Very pleasant and accomodating, we loved our time here.

Greeted by Harry at the bar with a lovely smile and food service from Liv was perfect 🤩 Gorgeous pizza would highly recommend x

Great spot in West Didsbury. Lively on a weekend. Good atmosphere.

The food was much better a couple of months ago. There is only one salad on the menu. Hearty food is not really appropriate in summer. The floor round the bar was sticky from a beer spill and the toilets smelly and well below par! Overall a disappointing experience

My friend booked a table a week before outside to celebrate her birthday and watch the euro finals. She was told the £80 deposit we collectively paid would go towards a bar tab for food/drinks. When dropping the cake off that morning staff said they had no confirmation of her booking or deposit. My friend showed the receipt of the booking and they said they'll sort it for the evening. We arrived and they clearly weren't prepared for our reservation, the staff said that they could see the booking was made for outside but 'they didn't know what happened'. It was only with my friend standing her ground that we should have a table that we got sat inside. The bar staff then claimed they had no idea the bar tab went towards food/drink, and again my friend had to show them the confirmation and receipt of the booking. They then brought out platters of snacks and pizzas that were definitely frozen beforehand, and when another of our party asked twice at halftime for the cake to be brought out at some point in the night, staff informed her that they will do it when they are ready. I understand that they we're busy, but as the match ended the crowd dwindled and still nothing. It ended up with me asking for the cake as we were about to leave, and even then it took ten minutes for us to receive the cake. Absolutely appalled that my friend spent all her efforts and we paid such a large amount of money to simply be forgotten about, and clearly no preparation was done by the venue. Speaking to a neighbour, she has also had a similar experience at Christmas time. Won't be returning

Lovely old pub first visited 50+ years ago - full of charm. Good selection of ales,wines etc. excellent service of food. Two meat eaters of our group rated 5* for meat dishes. Friendly bar service (once served). Feedback on veggie starters - mushroom dish delicious but underwhelming with only 2 mushrooms? Sweet potato falafel also tasty though small for even a starter portion? Not a great veggie selection for mains hence 3 stars. Also please remind bar staff to notice anyone standing to order at bar directly in front of entrance doors- unless it’s indicated service is not available at that section. Plan to return despite the negatives. Thank you.

Has parking, nice outdoor seating area, many tvs to watch the football. Prices on the high end but lovely pub

Our 1st visit Friday lunchtime, 4 of us all enjoyed our meals, would definitely visit again. Thanks to Sarah for looking after us, an absolute credit to the pub.

Gemma was very helpful and the food was great, thank you

Had a great time here last night on a work night out. Everyone enjoyed the food, service was great, very efficient especially given how there were 11 of us and it was busy. Would recommend as a good pub to suits all tastes

Lovely food and drinks ! Great atmosphere and wonderful service from Esme :)

Great place as always and thank you to Louise A for suggesting the bread and butter fingers- absolutely delish

Went there for the second time ordered food and drinks with a couple of friends, we had bad experience as the staff in the bar outside was very rude wasn’t any cooperated and the service was bad, hope they consider and improve more….

Meh Ordered drinks at the bar to be asked a table number (I was at the bar?) Nice pub bit expensive decent coffee nice staff just a bit daft you can't just go to the bar. Awkward

Love this place. Amazing food, amazing setting, love the pizza and the outside area. Sam, Mel and Stuart are amazing!

Good food..lovely outside..car park..god service friendly staff

Good food and service, was given the wrong drink by mistake, so got it free.... Love a cheeky freebie

Nice traditional bar. Good beers and great food. The special pies are fantastic.

Had a really lovely lunch with friends. It was my first visit, food and service were very good and I loved the garden area. Would like to return and sit outside in the sunshine.

Lewis was fab!!! Great food!!!

Good food and atmosphere. Service can be quite slow.

What a wonderful experience here at The Metropolitan. Ry was looking after us today and was absolutely amazing from start to finish and made our experience that much better! Thank you Ry!!

Lovely pub and thank you to Gemma who took such a great care of us here serving our table. Wonderful, friendly and professional

Had a wonderful Sunday roast with my parents from out of town, our server Gemma really made their day with recommendations on the triple roast and the bread pudding.

Had lunch here from the ‘New Menu’ Fish Gougons sandwich barely 2Pieces of fish some random lettuce a very small amount of Tartare Sauce on Plain White Bread for £9.50!! They’re having a laugh,absolute garbage wouldn’t have fed it to my dog! Nobody in and not surprised.

Louise was our waitress and she was excellent. Food was lovely. Will definitely return

Lovely pub with a great beer garden. Gets packed on a sunny day. The first or last stop of the disbury dozen depending which way round you do it.

I have been coming to the Metro for years and in the past it has always impressed with the professional and friendly attitude of the bar staff. I am not sure what has changed but more recently, in the last couple of years, the bar staff are no longer the happy, helpful and competent people they used to be. Yesterday's visit may well be my last although given mood on display this will not worry the staff. All of them that were working on Friday and Saturday afternoon seemed unhappy and this was evident by their attitude towards customers. No smiles, no banter, bordering on rude. These roles are customer facing and regardless of how busy they are, a smile and a friendly attitude is a must. This couldn't care less is attitude usually attributed to poor managers so maybe this is what's changed. If it is then they need to get their act together. There are plenty of venues with miserable staff and poor service but the Metropolitan is not one I ever thought I would say this about.