Based on 1.278 opinions finded in 1 websites
Based on 1.278 opinions finded in 1 websites
Nº 150 in 353 in Lichfield
Opinions
We had a family meal on New year's eve at 4 pm for 10 .The meals were hot and service was excellent .Staff were very friendly and efficient .Loved it everyone was happy with their meal .
Janet Taylor . 2025-01-07
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I ordered a halloumi salad and a plate of shredded lettuce arrived with about 6 small pieces of halloumi and a couple of other tiny salad pieces. I pointed this out to the waiter, who then brought me a small plate of cucumber, red pepper and tomato. Not a very inspiring dish for £13.95. I would have returned the plate if it wasn’t for the company. I eat out quite a lot and am used to the mediocre dishes consistently served, but when you make the waiter aware that you are not happy , it’s a chance for them to improve on the meal, they didn’t take that opportunity unfortunately. The other meals were ok and the service was very good.
Dave . 2024-12-31
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Had our work Christmas meal here and the food was great and everyone found something they liked. Clean and staff were helpful having to split the bill across a lot of people. Will likely use it again for a work meal, lots of parking.
Katie B . 2024-12-31
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Excellent customer service great food and drink large variety very comfortable and clean very friendly staff and ample parking
jason biddulph . 2024-12-28
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Staff in here were friendly, professional and courteous. The food was exceptional. Defiantly will be returning.
Gary Mann . 2024-12-28
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Great place, great food and staff looked after us from Start to finish. Nothing was to much trouble for Nancy.she is a credit to your buisness.The food was spot on and cocktails are well balanced 🤪 happy Christmas to all at the owl. And thanks for a great evening.we will see you in the new year.
Gareth Bryant . 2024-12-24
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First visit tonight (23rd Dec @6pm) after a disappointing experience at another local. Excellent service, great food and lovely atmosphere. Spoke to the bar team upon leaving and left them the same feedback. Highly recommended and will certainly be back. Great work.
Lee Graham . 2024-12-23
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We have been here a few times before and it has always been nice. However, last weekend we took our inlaws for a Christmas Menu meal and it wasn't good at all. Our wait time for drinks and the food were very poor, the beef was unchewable and the staff were slow in service. It spoilt our visit which was made even worse by the Manager not making any effort to come and apologise when we complained. Such a shame that this was our experience on this occasion.
Linda Probert . 2024-12-20
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Did not enjoy my teriyaki. Sweets I saw did not tempt
J B . 2024-12-13
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We had our work Xmas do there tonight. Fabulous food, great service and the staff were friendly, with a smile 😃
Catherine Packer . 2024-12-11
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So so cold in there. Too cold to sit, let alone eat!
nikki Bowen . 2024-12-10
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Went for lunch, great service, food was delicious and staff were the right blend of attentive but left alone
Julie Cook . 2024-12-05
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We had a fantastic time, the pub was very cosy and welcoming, the staff were brilliant
julie Julie . 2024-12-04
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Over priced and fish tasted funny didn't finish it and cramped seating
david sherman . 2024-12-03
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Amazing Sunday roast, great friendly service from our waitress Nancy. The roast lamb is the best I’ve ever had.
Matt Whitton . 2024-12-01
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Walked on way as pub location ideal in/out of area and close to main A38, young man and young female are just brilliant, very friendly, great intercation, very good coffee (not had food), so alway recommend this Place Thanks again team, hope to come back again
max mowers . 2024-11-27
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Gave this another chance after a disappointing experience last year. Wrong decision! Chicken goujons were dark brown and onion bhajias were dark brown on the outside and raw on the inside. The main course ‘pies’ and the sea bass were vastly over salted. In both cases, the staff promised to mention these to the chef but no acknowledgement received. Decided not to risk a dessert. We won’t be hurrying back.
Chris Cox . 2024-11-19
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Popped in by chance. We were able to get a table even though we had not booked one. Nice atmosphere. Staff polite. Food was fantastic. We will definitely return again.
Keith Adams . 2024-11-03
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Was driving past took a chance and three of us went in Two had stake one has chilli chicken wrap all dishes where absolutely banging will be going again 😋
sooty . 2024-11-03
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Dog Friendly, Good Drinks selection, Great Service and Very good food.
Darius Javadian . 2024-11-01
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I've been there many times and enjoyed it not on the last occasion it wasn't good people got served before me and they came in after and 2 couples left before I had to wait ages for my starter which was soup the veg for the main was cold and the pudding came out without any cream why have soup on the menu and you haven't got the bread to go with it being in the industry myself for many years and you never had many covers that day the service was terrible and I won't be recommending I must say I was given 15% of my bill but really this didn't cut it because it was a special occasion and it wasn't upto scratch food wise after I raved about the food before hand and I travelled 22miles to get to this restaurant disappointed
Jocelyn Rawlins . 2024-10-28
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Off the cuff stop off. Little notice given but accommodating food amazing & desert to die for!!! It was a great end to a great weekend
John McConaghy . 2024-10-28
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Nice little pub serving homely food. We all had the Sunday lunches and they were very tasty. Reasonable price point for the quality
Stella Whitten . 2024-10-15
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Staff where superb Grandson knocked his drink over the table and my meal. Staff quick to respond to clean the table and offered to exchange my meal .
Ben Dunn . 2024-10-14
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Food was amazing. Staff where very friendly and helpful well definitely be returning and recommending to friends and family.
Rachael Lane . 2024-10-12
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was okay. When we arrived for a meal, we were directed to sit in the bar area and told that someone would come to serve us, but no one did. There were no food menus on the table, so we had to ask for one at the bar and also place our food order there. We ordered burgers, which had a generous amount of meat but would have been much better with cheese included as standard.
Tom . 2024-09-30
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Nancy is a credit to you - very attentive and helpful!
Colin Noble . 2024-09-20
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Lovely food and great service from Molly our waitress. We will be visiting again highly recommended..
Diva’s Rabbits . 2024-09-15
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Went for lunch with friends and had a great time. Great variety on the menu, staff were friendly and helpful, and the food was very tasty! Would heavily recommend going for the teriyaki noodles or pizza. We'll definitely be going back 😄
Douglas Marriott . 2024-09-09
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Had to wait 10 mins before getting seated, then when seated nobody took our drinks order so we had to get our own from the bar. Despite asking a waitress for menus twice none were given again we had to get our own. We then had to ask the waitress to come over and take our order instead of coming over herself. the food finally came around an hour and 20 mins later and was mediocre . Venue was nice but serious changes need to be made especially for the price they charge and when you have to do the service yourself.
Ethan Fellows . 2024-09-08
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Me and family had a great day out food out of this world and fair play to the chef coming over to us and staff brilliant and beer great 👍👍👍
John Wright . 2024-09-07
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Had a lovely meal this evening. Food very nice and service was fantastic (esp. Isabelle). Thanks so much - we will be back 😁
Claire Stevens . 2024-09-07
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Had such a lovely evening here celebrating a family member birthday. 13 meals and starters pre ordered and every single one correct and all cooked and tasted beautifully. Great service from Nancy throughout the evening catering for all our needs. Would definitely recommend. Look forward to our next visit
sian astell . 2024-09-07
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New pub visit! Wow what a beautiful venue! Exceptional food Great service and presentation Will return soon
Bob Burgwin . 2024-09-07
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Front of house youngsters were great & did their best. S&A pie was great, gammon & egg was not, sent back & replaced, so we ate separately, got it removed from bill eventually, after initial £3.50 reduction was offered.! Won't be returning, despite the fact that they have Green Duck Ales, which are bostin.
Jamie Bristoll . 2024-09-04
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Really enjoyed the food and the location I can imagine it being fantastic on a summer day. I will be coming back again, worth the visit
Prime 360 VT . 2024-09-03
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We ate in the conservatory which was lovely. Service was very good and the food very nice and reasonably priced.
Dave Mountford . 2024-09-01
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Food is fantastic, staff are very welcoming and are always helpful.
Wayne McLaughlin . 2024-09-01
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I was their DJ on the 24th August 2024 and they were kind enough to provide me with a meal and a few pints of lager. What I can say is the food (Fish & Chips) and my Carlings were fantastic! I really enjoyed my meal. It came out perfectly cooked on a warmed plate, and they gave me all the sauces I could want. The Carling was cold and tasted fresh. No stale beer here! The atmosphere at the pub was perfect, and all I could see was people relaxing, enjoying their meals and having a perfect Bank Holiday weekend there. The music of course was brilliant and we had a lot of fun with the Karaoke setup! :D The bar staff? Nice friendly, well presented people who provided fast and efficient service. That's all you can ask of them. I could see there was a bookings desk in operation, so I'm sure you will have an easy time booking your tables and get personal attention when you arrive. Nothing was too much trouble for the staff here. The car park is huge too. The entranceway from the carpark is level and slightly ramped to make access convenient. The management at The Owl work hard and lay on decent events, keep their prices attractive and network effectively with entertainment providors to keep the place buzzing! I 100% recommend The Owl at Lichfield!
Nathan Steele . 2024-08-28
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Really friendly, lovely atmosphere.
Ellie Williams . 2024-08-17
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One of the best meals I've ever had. Came in there for dinner and was blown away. The service was 10/10, waiters very kind and at your service, the food was exceptional and very reasonably priced. Cocktails were in a good deal, 2 for 14 and were very nice. The only issue Is I asked for bread and butter with the fish and chips and I got given 2 slices of toast but that was a minor inconvenience. Other than that I would totally recommend.
Ellis Brownridge . 2024-08-14
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Food was excellent and service was excellent thanks 😊 👍
Anthony Edmead . 2024-08-03
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Had a fabulous lunch at The Owl; very attentive staff and the food was excellent. All four of us were very happy with our meals. The chef even came round to check that everything was OK…. A restaurant quality experience in a great pub setting. Would recommend.
Roddy Main . 2024-08-02
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When we arrived at The Owl we were greeted warmly and given a choice of table. Very polite and friendly staff and the food was excellent. We had fish & chips (beautiful) and the steak pie (so tasty). All in all a lovely dining experience and we will be back when we're in the area again. Already recommended to some friends who live close. Thanks everyone.
Carole Large . 2024-07-28
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Had a lovely family evening dinner here last evening. Service and food were fantastic,even had a visit from Chef to ask if all was ok.
Ian Boundy . 2024-07-26
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Went here for a birthday celebration. Food was excellent and staff friendly and attentive
Aileen Chivers . 2024-07-23
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What makes a pub great? Good atmosphere, great food and drinks and felt welcoming. Would recommend and use again. Thanks!
Michael Wheeler (Mikkie) . 2024-07-23
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Lovely place, staff and food excellent
Annette Palmer . 2024-07-15
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Lovely fathers day 2 course lunch. Lovely roast lamb. Excellent service, bowl of water for pur dog provided without even asking. Will definitely return
Julie Rochelle . 2024-06-21
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Service was friendly even on a busy Saturday night . Accessible live music.
Tom Swallow . 2024-06-18
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Lovely pub. Well staffed and friendly service. Thanks Isobel
Janine Dixon . 2024-06-09
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Stop off after a holiday, airport run. Great location. Food was good, shared a pizza as didn’t want much. Very busy so service was slow and they needed a gentle reminder. Would return though.
Florence The Ford Freda . 2024-06-07
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Nancy and the rest of the team provided excellent service despite it being a very busy Sunday afternoon
Euan Southam . 2024-06-03
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Very disappointed with our family meal last night, the food was not fresh, burger buns were cold and salad was drenched in sauce, pizza was cooked from frozen. For the price of the food I was extremely disappointed. It is a good drinking pub but not great for food.
Joseph Woodward . 2024-06-02
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The chicken and spinach linguine was unfortunately bland and tasteless. We expected far better food as the price suggests
Tracy Burgoyne . 2024-05-25
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Well, to celebrate the 18th anniversary of our first date, we returned to the Owl. We ordered a starter, and the salad was brown and wilted. We thought it could only get better, but we were wrong, we could not eat it and sent it back. The so described smashed new potatoes were a mixture of old mash and other potatoes, the brocoli and cauliflower were uneatable, the sea bass was not freshly cooked, and as for my spaghetti carbonara was massive and appeared to have been old food warmed in the microwave. The staff were excellent and apologised profusely,offered us alternative meals, but we decided on a refund. Such a shame as it was a bit of an occasion, but I don't think we would ever visit again.
stephen Bayley . 2024-05-21
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Great Sunday Roast, plenty of meat and gravy, veg cooked to perfection, all staff gave excellent service, will visit again. Thank you.
Lau . 2024-05-19
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Can't beat a pub with Owls! Decent food, good beer.
Alan Howes . 2024-05-16
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Great staff and range of alcohol
Paul Stanley . 2024-05-13
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Had a fabulous meal here with the added touch of the chef popping out to check everything was ok. Food and atmosphere were brilliant. Would definitely come back when in the area.
Paul Humphries . 2024-05-02
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Superb Sunday roast. One of the best we’ve tried in Lichfield. You won’t be disappointed.
Billy Jones . 2024-04-29
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Excellent place to catch up on drinks and a meal. The lady bartender who prepared our Cocktails was like a magician. I've had the best Ameretto cocktail here!! And the calamari was yummy!
Farzana Suri Victory Coach . 2024-04-29
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Me and my family had a lovely meal at the owl and we were served by a lovely young lad named Ben great food great staff will come again
Kieth Hornton . 2024-04-28
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We have been traveling round the UK for a month and had a LOT of meals out. We met up with family at the Owl for lunch and all throughly enjoyed our meals there was a great choice of snacks and meals with a good selection of drink options. Anthony the bar person and waiter was very friendly and helpful and the chef came out to talk to all the tables. A great experience!
JOHN Unlimited . 2024-04-24
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Spur of the moment decision to visit here for late lunch, simply as we were passing on our way home. Lovely welcome from Ben, great range of drinks and food. Our meals were amazing, the spinach linguini was beautiful, and the halloumi burger was too. Chilli and garlic chicken as a starter and then biscoff cheesecake as a shared dessert. Wonderful food, great service and fabulous value. Shout out to the chef, who popped out to tell us how he'd cooked the linguini (honestly the best I've ever tasted). Lastly Ben was brilliant, personable and friendly, we will definitely be back
Dawn Plant . 2024-04-20
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Very good food staff couldn't do enough for you well definitely go back again
Michael Stansbie . 2024-04-17
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Very friendly, polite and accommodating. Food was plenty and hot. Will be back.
Lynn Baker . 2024-04-14
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I had not been to this place for many years, booked via telephone, very pleasant young man took the details. The food was very nice and nicely presented, the service was very good, pleasant young lady served us. Atmosphere was quiet, Tuesday early evening, table booked for 18:30. Decor was very nice. Plenty of owl figures dotted around the restaurant area. Will be visiting again soon.
David Latham . 2024-03-27
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Service - fantastic. Nancy was very attentive! Went out of her way to make sure we had everything we needed. Food - good sized portions of absolutely beautiful food! Hot and well presented. Even the food that our kids couldn’t manage was packed up for us to bring away. Brilliant! The pub in general is lovely. Its decor is lovely and the atmosphere is friendly and welcoming! I highly recommend it.
Duncan Holmes . 2024-03-26
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Very expensive, 2 drinks £14.95 1lager and 1 large white wine and soda, what a rip off, never again.
Lee Wilcox . 2024-03-23
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I came here for lunch with my parents and boyfriend. We had Nancy serving us who was just lovely and very attentive. She made sure we had everything we needed so Thankyou Nancy! The food was great as well it didn’t take too long to come out and overall we really enjoyed our experience. We’ve been here quite a few times and we will definitely be back!
Chxr1 Moor3 . 2024-03-23
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Just had the best Fish and Chips ever had. The staff are brilliant and really friendly and the band that performs on the last Friday of the month are brilliant - good fun and talent.
Dave Townsend . 2024-03-19
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Went for a lovely meal with my partner. Very relaxing place and would go again.
Tanya Costello . 2024-03-14
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Worst Sunday roast I have ate. Kids grilled chicken hard that can't bite. Didn't even stay for kids dessert
Davis Dergacs . 2024-03-03
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Wonderful roast beef Sunday lunch. Friendly and helpful staff.
Rod Smith . 2024-03-02
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A lovely looking pub restaurant let down by poor service and sub par food quality. On our visit, it took 20 minutes after being seated before anybody came to even take a drink order. We ended up placing our food and drink order at the same time, with the drinks then taking a further 10 minutes to come out. The starters fortunately came in good time, we're well presented and tasty. Our mains arrived around 20 minutes after we'd finished our starters, but arrived in stages, with it taking at least 5 minutes between the first and last dish being served (there were only 4 of us). Unfortunately the food quality of the mains was mixed. The steak and ale pie was meat in a dish with a lump of puff pastry on top, the burger looked good, but was fairly bland, the pizza looked and tasted like a frozen item from a supermarket, however the fish and chips were pretty good. After having finished our mains and the plates being taken away, it took so long for anybody to ask if we wanted something else that we had to go and find a server to ask for ourselves. We found that the waiting staff were all stood in a corner having a chat. In the end we opted not to have anything else given the service and food quality we'd already experienced. This place could easily be a lot better if the service staff were switched on and perhaps if the menu was a bit smaller, concentrating on quality rather than quantity. We won't be returning any time soon.
Jason Conway . 2024-03-02
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Food is good and place is good too.
Cherie Amour . 2024-02-24
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Decent but had to wait a while to get food.
Glyn Wood . 2024-02-22
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Very friendly and helpful staff. Nicely laid out with pleasant decor. A great selection of real ales which you can taste before buying.
Sean Spinks . 2024-02-15
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Convenient, friendly stop for a Sunday lunch on our travels. Nancy was excellent and hosted us and all round us so well. Description said a gastro pub, a little bit misleading, it’s far from a fancy Sunday roast but it was warm and friendly and my husband has a great fish & chips.
Emily Cooke . 2024-02-04
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The decoration is very good. The food is not very good, not as good as the pre-made dishes bought in the supermarket. The service is not bad. It feels like the passion during decoration has become cold after years of repetition. Maybe the boss is having a mid-life crisis.
A076 C . 2024-02-01
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Deeply disappointed with what was the best of Lichfield. We arrived on a Monday night, quiet as you could imagine. My partner ordered a glass of Sauvignon Blanc, I ordered a peroni and a water. The water never arrived, despite being on the receipt, the wine tasted like vinegar when it did arrive. Food was as nice as it always is, but service sloppy. One member of staff has developed a grating habit of shaking his keys which he wears round his neck whilst he is serving, unsure as to why but I am glad the entire restaurant is aware that he is capable of locking a door. I went up to the bar to order another beer and pay the bill, taking my partners wine with me. I said you can take this (my partners wine) it tastes like it has been open 3 weeks. I received the bill to discover we had been charged for a Chardonnay, which she wouldn’t have been remotely inclined to order. I asked Mr Jingle Jangle which she had been served the Chardonnay or the Sauvignon Blanc and Mr Jingle Jangle responded whichever is on the ticket. I returned to the table we were sat at and told my partner, she had a look at the wine menu on our table to discover not only had we been given a wine we didn’t order that was disgusting but we had been overcharged. Fed up with a day of doing something over than jingling my keys round a half empty restaurant, I let my partner go and approach a member of staff who we have spoken to on numerous occasions, who has always been lovely and more than helpful. My partner approached the bar supervisor, on his day off and was more than helpful in rectifying the situation. The bar supervisor being very apologetic and Ian who we have seen many times albeit this one has always been welcoming and lovely. It’s a shame that the revolving door of staff that we have seen over the last 2 years has resulted in the incompetence of Mr Jingle Jangle. I’d love to return to what we once thought was the best pub in Lichfield but with the rudeness, incompetence and laziness of current staff, I think I will have to wait 2 weeks until we can see an improvement.
Joe Middleton . 2024-01-22
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Food was excellent, we both had the fish and chips. Service was also prompt and efficient.
Benedict Smith . 2024-01-15
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Food was well cooked and very enjoyable. Menu was very limited. Member of staff was excellent.
Helen Hazlewood . 2024-01-12
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Just called in for a quick meal and drink. Awesome service from the staff, could not fault it. Great food as well, would definitely recommend.
Robyn Rayner . 2024-01-10
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Great food, lovely location. Not to far from Lichfield.
Phil Styles . 2024-01-03
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Pity no food available - only if ordered in advance but we didn't know about that as just decided to call in as passing and the place looked good from the outside!
Paul Madden . 2024-01-01
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couldn't fault the service and the atmosphere, but two steaks were ordered, medium/rare. Unfortunately, they both came out well over cooked, dry, and very tough to chew, which ruined the experience.
Paul Hunt . 2023-12-31
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Was really looking forward to trying this restaurant and decided to try it for our wedding anniversary meal I was massively underwhelmed and I wish I'd read the reviews before going if I'm honest, the young girl that took our order was lovely but didn't see her again until i went to the bar to pay, our mains were brought out while all out starter stuff was still on the table, the peppercorn sauce was just lumpy milk, if you keep going to bar or going up to members of staff you may get some service, the staff seem lovely but not attentive at all food wasn't great was so disappointing I hate complaining but won't be returning after today's experience
CN Hill . 2023-12-23
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Food was delicious and plentiful. We needed a big table at last minute on a weekend and they accompanied us perfectly. Lasagnas were bad, like really bad. Asif they'd forgotten the white sauce or something? Over done and dry. Was a shame, as, as IV said, everything else was delicious and in big portions. The staff were made aware of the bad lasagna, and it was removed from the bill. Will definitely return 👍
Lloyd Habberley . 2023-12-19
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Have been a few times and always enjoyed the food, not been for a while and really disappointed with the quality of the food. Portions were larger, but quality is being sacrificed for quantity, meal was edible however will not be in a hurry to revisit.
Sue Bamford . 2023-12-17
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Popped in for a drink nice atmosphere
John Stokes . 2023-12-17
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Didn't book and there was 5 adults and 2 children. Had to wait 40 mins for the food, but they did tell us on arrival. Very busy .
Sharon . 2023-12-17
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Took 5mins to be served especially as me and a friend were the only one's at the bar waiting to be served. No heating on so was fairly cold.
Peter Moore . 2023-12-12
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We went here for lunch and on arrival we noticed a lack of staff. I had gammon and chips. The chips were soggy and greasy as if they were re fried. There were 2 staff members in black padded jackets milling about the coffee area who looked very unprofessional. It was our first and last visit.
Anna . 2023-12-11
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Lovely place, good value. Very pleasant staff and surroundings. Food is delicious and rich. Food: Starter: duck pancakes with hoisin sauce. Four delicious pancakes and plenty of dipping sauce. Main: spaghetti with chicken in a creamy garlic sauce. A good sized portion. The sauce was delicious, however I couldn't detect any garlic. The spaghetti was perfect, however the chicken was undeniably tough - the only reason I didn't give a five for the food. Dessert: creme brulé. Really nice, very rich, again a good portion. Would definitely recommend and will use again.
Chris Staffordshire . 2023-12-06
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Just been there had a great meal very enjoyable the food was so hot thank you very much.
Billy Mee . 2023-12-06
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Went last night, freezing cold, rushed by staff… only half way through starters and waitress saying mains are ready and do we want them now? No… I’d like a rest between starter and main.. food had just been kept warm on hot plate for 10 mins so not fab., moved into main pub as so cold in conservatory. Just mins past 9pm waitress says it’s last orders . I’d checked closing time as I was being picked up. When I said I did want another drink but not yet was told they wanted to shut down till…. Felt rushed and so unwelcome. When we tried to speak to manager he was rude arrogant and obnoxious, tried to blame the young inexperienced nervous waitress… will not be back!!!
Denyse Benson . 2023-11-29
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We have just been for a meal at The Owl, we went with some trepidation because of the negative feedback that recent customers have posted but were pleasantly surprised. Although we couldn’t see a lot of difference in the decor, despite the lengthy refurbishment, it certainly looked fresh and clean. Our server - Nancy - was lovely and couldn’t do enough to ensure that we were enjoying our dining experience. After the Duck Spring rolls, that were very nice, we had the Chilli, which was pretty substantial and the Teriyaki Chicken, which was very tasty. We had an altogether enjoyable experience this evening and thought that the venue deserved some positive feedback.
GRAHAM OWEN . 2023-11-21
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Delay with food as they were short staffed but handled with great aplomb and style.Nice people
Mike Nuttall . 2023-11-19
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This has to be the worst dining out experience me and my partner has ever had. We turned up as the restaurant opened, we was the first couple to sit down and the starters took 2 hours to come out while take away orders was flying out the door. Food was great but then we had to wait for our mains which was another 40 minutes? When the mains arrived, there was a black beard hair on my missus's plate and a huge long black hair in my meal, food was undercooked. It was an absolute joke. Would not recommend anyone dining here. Joke of a resteraunt. Definitely will never be returning. There was a couple that sat next to us for their 50th anniversary and they left before we did because of the ridiculous wait times. We sent them to a different Indian restaurant that we know of so we can only hope that they had a better experience there than they did here. Joke!