The Pizza Grill in Selby

Absolutely disgusting service! Got our big order wrong when delivered after we spent £90 and were rude and argumentative on phone. Food was disgusting never again! Spent a lot of money with these over past couple of years but won’t go again! The prawn bhuna came as a prawn puree and just tasted like water! The butter chicken had three pieces of fatty chicken in and rest was sauce! We ordered a king prawn tikka massala and got a chicken balti which was vile! The best part of all six dishes was the popadoms!

DO NOT BOOK A PARTY HERE!!! Absolute disgrace! Children weren’t fed, two young girls left in charge who were absolutely clueless, asked about party games (which we paid for!) and they never happened, no balloons, the cake came out AFTER the party should have ended and we were left in the dark, party boxes weren’t even made up until after people had left so only about 6 were given out of 30 kids, jugs of juice spilled on tablecloths and we cleaned them up and asked for more several times and the manager brought them and dumped them on top of a toy machine AFTER they had started to bring food out, so we had to try put them out. Absolute shambles! Manager was apologetic at the time, advised he would try get head office to issue a refund because he knew it was a complete mess from start to finish. He never called me back and I’ve spent the last week trying to get hold of him, only for him to claim that he had investigated and found that there weren’t enough parents per child (complete lie, there were almost as many adults as children!), that the girls were asking to do party games (lie again! We were asking about them and they said they could bring food out first and they took about an hour to get the food out and people still didn’t get fed!), they blamed the jug of juice going over on an autistic little boy being left unsupervised - again this is a lie!! He said that he had reviewed the CCTV footage, which I also know must be a lie because he would have seen exactly what was going on, me getting stressed and upset, asking staff several times for the kids to have their food etc! He basically told me that the complaint was lies but I literally spoke to him on the day and I shall be informing every parent and asking them to leave a review! Photo of how many kids were left when the cake finally came out after 12 when the party should have ended!

Staff are the most obnoxious, unfriendly and non customer focused I've pretty much experienced from any coffee chain. Someone needs to tell them they work in the 'service' sector and their job is exactly that - to serve customers. Not lord it over people like they are somehow doing paying customers a favour! Pretty much avoid.

After visiting with a friend in the summer, we thought we had found a quiet relaxing tea room to take my parents for breakfast/lunch for regular weekly visits. Not being far from home the location was perfect. However on the third visit we found that this tearoom allows dogs inside the tearoom regardless of size or number! No separation from other customers. If you are happy sat next to noisy barking, slavering large hairy creatures sprawled out all over the floor, then this place is ideal for you! For anyone wanting to enjoy a quiet relaxing lunch think again! Not only are dogs sprawled all over the floors a tripping hazard, the staff are touching, stroking and paying more attention to the animals than they are taking customers orders! On each occasion the doors onto the terrace have also been opened to get rid of the smoky atmosphere from the sandwich toaster - not ideal on chilly days when the draft comes through, while eating your meal but then again it does help with the smell of dogs! Unfortunately not for us, we will go elsewhere, dog free or at least where dogs are separated and customers have priority!

Unfortunately, my partner and I were very underwhelmed with our takeaway from Dough. The Quesadilla was tasteless and greasy; the taco shells were stale and the meat in all our dishes was dry. Most dishes arrived cold as well, which made for a generally poor experience. Disappointing as this is our second time ordering and our second let down. We really want to support a local business but will probably not order again.