The Pump Room Restaurant in Bath and North East Somerset

Many thanks to the person who had let us in the busy afternoon without a reservation. Personal recommendation is to go there after visiting the Roman Baths. Amazing experience inside the room. Lovely food, ambience & live music. Definitely should visit if you’re in Bath.

Lovely atmosphere and everyone was very warm and welcoming. Had a great time here.

Great start to our visit to the City of Bath and the Roman Baths, we pre-booked for brunch at the Pump Room and enjoyed Eggs Benedict. Bonus whilst enjoying brunch was enjoying a talented pianist playing on stage in the beautiful faded elegant room. The service was absolutely outstanding so friendly and efficient I would highly recommend it.

It was one of the splendid space. If you expect more than food, live piano, history, hot spring, here is this.

We had high hopes, family members said it was great. Unfortunately, the Victoria Sponge was dry and old, the bun was very toasted, but cold. There was a woman speaking on video chat loudly, thank goodness a waiter asked her to be quiet.

Visiting family in Bath and decided to go to the pump room for afternoon tea. We went to enquire and was told to come back at 2.30 and we would be able to have a table for 3. I was holding my small dog at the time. When we went back at 2.30 a different person then told us no dogs. We tried to explain that previously we were told we could be accommodated. Not happy as we waited almost 1 hour in the cold. Definitely not happy.

A really lovely relaxing afternoon tea. The staff there are so professional and friendly or was easy to settle in and enjoy the beautiful surroundings and listen to the piano being played expertly for everyone there. The food was delicious and very generous and some changes we asked for were accommodated. Overall I'd really recommend booking to enjoy this if ever your visiting Bath. Many thanks

The Maître D and waitress were superb, the food and wine delicious, the piano player and elegant ambience so special at Christmas dining

A really lovely relaxing afternoon tea. The staff there are so professional and friendly it was easy to settle in and enjoy the beautiful surroundings and listen to the piano being played expertly for everyone there. The food was delicious and very generous and some changes we asked for were accommodated. Overall I'd really recommend booking to enjoy this if ever your visiting Bath. Many thanks.

Had a really delightful brunch at The Pump Room. Eggs cooked to perfection and the tea was spot on! Staff super friendly and the pianist was wonderful. Loved all the Christmas songs. It felt really special dining at The Pump Room Restaurant, as it has an air of old time elegance. Inspired choice for a treat when in Bath!

From the security guard who found us seated waiting area, the manager who set our table up for the whole group, the waiter who specially labeled the tea and took pictures of our group, the senior waiter who kept our take away boxes until the end of the day an all around excellent display of customer service. Thank you.

Well-lit and gorgeous tearoom with vibrant chamber music throughout the afternoon tea. We didn’t book a table but there’s much available space, and we sat at the front near the musicians. What an amazing experience! food and service are also of high standard, and reasonably priced with savoury/sweet selection in the 10s

Really lovely experience, everybody gets served afternoon tea at the same time. The vegan and vegetarian options for the afternoon tea were very much appreciated. Only comment I would have would be to start the live music earlier as we are getting seated, it felt a bit eerily quiet before the live music started (which was also brilliant!)

This experience was the highlight of our stay in Bath, it truly went beyond our expectations! The service was superb, our server and the manager were very welcoming and extremely friendly, they ensured we were happy with everything, fantastic hospitality! The food was great and the live music was the cherry on top, I cannot praise this experience enough and will be recommending it to everyone, an absolute must! Thank you for the wonderful and fabulous experience!

WoW ! Superb setting for a beautifully presented and delicious afternoon tea !! Friendly and helpful staff with excellent service. The background music added to the experience in this elegant venue. Booking advised as very few walk in opportunities at our visit.

I took a friend and member of my staff here for a treat and a farewell surprise for my employee, I wanted to treat her to a little bit of English tradition before she returned to the Ukraine. My friend and I went last year and it was so special. This time I booked an afternoon cream tea for 3 with Champagne, the atmosphere was wonderful and as usual service was great, the Musician Trio played wonderfully and they really made the event so magical, why 3 stars you ask, sadly it was the food and drink, I felt that the cream teas would all be freshly made and baked but the sandwiches which we rather stingey a finger sandwich with either cream cheese and cucumber or smoked salmon, the bread was very dry on top as if they had been left in a warm kitchen for quite a while, the cream cheese tasted like Philadelphia, the smoked salmon was quite tough and chewy it did not taste fresh, we also had a Welsh rarebit with chutney which I must say was very tasty, but the Turkey vol au vent was tepid in temperature (a breeding ground for bacteria), the small scones we too dry and just crumbled they had definitely been frozen at some point, the top tier housed a chocolate mousse, lemon tart and stollen, the mini lemon tart was very cold, watery and tasteless, my friend had a vegetarian version and agreed that the food was rather disappointing especially for the price, the massive No No was that the Champagne was warm as was the coffee and the tea, both were tepid and the lemon grass tea was completely tasteless. For just shy of £90 a head what you were offered was very disappointing However, my employee had a wonderful time, we loved our afternoon and will definitely go again but next time we will stick to the Champagne breakfast which we had last year and it was worth every single penny.

Had afternoon tea, as celebration. Service was great, and the afternoon tea was very tasty. We had a lovely hour and a half, accompanied by a great pianist. While it's not an everyday thing to do, certainly a good occasional treat.

So wonderful, we had a great time

Waitress was pleasant as was the young man who bought a bottle of water to the table providing the same level of attention as he would to a bottle of champagne. In a world of lowering standards in customer service it was a joy to realise that some places do not change and continue to show they value their customers.

Exquisite service and atmosphere with a delightful company in an unforgettable afternoon highlighted by a sense and sensibility of ancenstry.

We have met for afternoon tea at the Pump Rooms every Christmas for the last 10 years. Until today we have loved this special treat and look forward to it. Today we were very disappointed with the food. Comparing the quality and quantity with last year’s picture you can see why. Especially at £85 for two. We declined to pay the 12% service charge which is a shame because our waitress was very good. We have decided to go elsewhere next year.

What a delightful experience. The servers were attentive and were diligent and personable! The vegetarian options were excellent. We had Darjeeling tea and ginger-lemongrass tea. The scones were lovely. The live music to me, was the unique selling point. The whole setting was magical, and I am so glad I did this with my girlfriend.

As always and after a few years since my last visit everything was still amazing and continues to Wow. Very highly recommended

Great venue. Lovely food and friendly staff.

We had a lovely afternoon tea at the Bath Pump Room for my mother’s 90th birthday. The staff were lovely nothing was too much trouble. Highly recommend

Very disappointed about the small collection of just 2 finger sandwiches each and the amount of other items were only a couple of warm 2 bite savouries, 3 equally small cakes and 2 small scones. You did get a pot of tea from a choice of just 3 options. Overall very overpriced at £42.50 each that we paid when we booked on line. Further disappointed at the extra £10 service charge we had to pay after we finished eating. We’ve had afternoon tea here some years ago and it was fantastic with a lot more items and variety as well as a large selection of tea to choose from. Afternoon Tea at this place used to be a real luxury treat but we won’t be back again.

We had a delicious afternoon tea at the beautiful Pump Rooms Restaurant. The colleagues couldn’t have been more helpful and the atmosphere was wonderful, relaxing and perfectly traditional. Thank you for a lovely time.

There’s nothing about either the food or the service in this place that warrants the prices or the airs. I am not one to shun a fancy place, it’s just that I could have found the same quality on any High St in the country, eyes closed – and that we we’re rushed about by staff in a manner completely at odds with what this establishment purports to be. About this afternoon I will remember no other taste than that of pretentiousness. The coffee was good though.

Lovely afternoon tea in a beautiful setting. My sister had the vegan option and said it was the best vegan afternoon tea she’s had. Would definitely recommend for a special occasion.

The atmosphere is very nice, but in our opinion that would be the only reason to visit this restaurant. And if so, then maybe for breakfast. The service was professional but not attentive and very slow. We wouldn't recommend ordering the additional dishes either: tomatoes with mozzarella were very bland, and salmon tart wasn't a culinary delight either. In our opinion, overall it's a very touristy place. In our opinion, the price-performance ratio is not right here at all

I had the British tea time here and the atmosphere is amazing especially next to the Roman bath

It was my friends birthday and decided we should have tea here. The room was amazing and the live music was superb. The sweet part of the tea was great as was the savoury Welsh rarebit. The sandwiches were OK but not up to the same standard as everything else. The absolute highlight for me was the staff: we were greeted at the door by the amazing James, he is a gracious, kind, accommodating and beautiful human being!! We were also assisted by Eugine and Davide who were super helpful as well as funny and with very good people skills! (Now let’s go back to James)- I told James that I didn’t eat meat so he sorted out a different sandwich for me and also made a recommendation for the tea…he did not let me down, it was the best cup of tea I’ve ever had in my life! I told him it was my friends birthday and they sent over a cute little cup cake as the band played “happy birthday”. A stupendous day was had by all…thank you so much for having us and helping us create memories!

The staff were very welcoming and friendly. Overall the best afternoon tea I’ve had.

Lovely setting, wonderful service and delicious food. Loved it and would be happy to come back again. Cheers from Los Angeles!

Absolutely beautiful place, the staff were amazing, extremely friendly and helpful, and the waitress was kind enough to let me browse a short leaflet detailing the history of the building, which was very interesting. The pianist was also amazing to listen to whilst enjoying a delicious Bath bun with cinnamon butter, recommend!

We were a party of 11, including 3 children. The staff were attentive without hovering! We were there to celebrate my husband’s birthday and it was a really lovely afternoon

Lovely experience! I would say definitely try it once! You have to make the reservations in advance! We booked ourselves for afternoon tea and the sandwiches were fresh! The scones with butter and jam were chef’s kiss!! The ambience was good with the piano playing in background! We ordered one afternoon platter for 2 people as we were on a day trip and wanted to experience food of rest of bath as well :)

A bath bun and coffee in elegant surroundings. Wonderful

Had a relaxing afternoon tea in a great setting with olde world charm .

The Pump Room in Bath is a must-visit destination. The selection of desserts, tea, and sandwiches is exquisite, and the waiters are exceptionally kind. The pianist created such a lovely ambience. Everything coexisted in perfect harmony . thank you for providing such a wonderful experience

Our family of four arrived in Bath without a reservation to The Pump Room, but thought we might give it a try after a morning of sightseeing. I waited in line to ask if there might be any openings, and sweet James informed me that there just might be for the next seating. I offered to wait, if he didn't mind me hanging around the lobby, and he said that would be a great idea. First dibs! Just about 15 minutes later, James told me our family's table was ready. I couldn't believe it! The sun was shining, there was magic in the air and a quartet was just preparing to play beautiful music. Believe me, I was not at all dressed for the gorgeous atmosphere, but James assured me I'd fit right in and called me "lovely." Emily, our server, was attentive to the needs of my mother-in-law's allergies and my young son's tastes. In short, this sweet occasion marked one of the highlights of our trip — and our lives. The food was tasty, the tea delicious and, most of all, we felt so special. Thanks to James and Emily! :)

Great way to celebrate traditional High Tea, wonderful environment in the centre of Bath immersed in history. Outstanding service. Completely unexpected surprise: A group of three played fantastic classical music. It was an amazing experience⭐️⭐️⭐️⭐️⭐️ NB: The atmosphere is quite more exquisite when all the tables are booked.

We booked afternoon tea for my Mum's 70th birthday and what a treat! Wonderful service, gorgeous surroundings and live music played so beautifully. They even wished my Mum happy birthday, played Happy Birthday for her and brought her a cake. A really nice touch. This felt like such a special treat and was well worth the money.

Such a good experience, go here for the superb high tea, the tea of course is great with a selection of endless refills. The food is really good too. You get to listen to a piano.

This spot was the best tea I had in England! It was darling with fantastic service! I never ran out of tea or water! Delightful waitstaff & great food! The ambience was peaceful with the live music.

A very elegant experience, having afternoon tea here. Live music, great food and coffee/tea. Very attentive staff And a chance to drink some of the ( filtered) water from the spring far below. A classy way to experience Bath.

Staff were awsome, the pianist was good when he played but looked like he wanted to be anywhere but there. The food was OK to be honest I have had high teas much cheaper and better quality. Would I dine there again most probably not.

Stopped here after and had a choice from the bakery menu, tea was Felicia’s served in a lovely teapot, I had a traditional bath bun and my husband had cheese scone. Both choices were very nice and loved the cinnamon butter served also. We had a very pleasant hour here and thorough enjoyed our experience, staff were very pleasant and smartly presented. The tea room itself is just beautiful to sit and soak up the history.

This was my first experience with English afternoon tea, and my expectations were far exceeded. The food was magnificent, the atmosphere was incredible, and the staff were friendly and accommodating.

We pre booked our morning Brunch at the Pump room and so glad we did. The beautiful room and atmosphere is just wonderful and really feels like a special occasion. The staff were all wonderful and were so attentive. We had the brunch with scones and cake which was very nice but seeing the lovely brunch meals come out of the kitchen also made me think I should have ordered that. Yummo.Very rainy day in Bath so we stayed a bit longer than needed to stay dry. Highly recommend booking this if you are visiting Bath.

It was a restaurant that I had been interested in for a while but hadn't been able to go to, so I decided to make a reservation and go there on this trip. We were late due to traffic, but by calling in advance we were able to have afternoon tea safely. Since it was a weekday, it was empty, so I was able to have lunch and a break for over 2 hours. I was tired from the trip, but the experience here made me feel much better. For us tourists, all of the food was delicious, but the clotted cream scones in particular were so delicious that we cried. The chocolate mousse cake was also good. We had a wonderful time listening to live music in a calm atmosphere. thank you very much.

A restaurant more than two centuries old that is worth visiting. You can go for breakfast, lunch, tea time... it's like entering another era. The chocolate cake was spectacular. Very fast and friendly service

The piano player was phenomenal and he made our afternoon tea experience absolutely top notch.

Went for brunch at 10am. Charming and efficient staff. Excellent poached egg and small led salmon. Plenty of coffee. Delicious Bath Bun.

I have thought long and hard about how I would rate myself and a friend having tea at The Pump Room. It was my friend's birthday so I thought I would treat her. Simply put I know the place is historical but the dining area looks very dull. The service throughout was nothing special they were not rude but they were neither attentive it was just average. The sandwiches were not very nice and most of them were waisted as they simply were nothing special the cakes were lovely and so was the tea. But the one smallest Bellini that I have ever seen in my life was lovely but I wish there were more of them. There was a Quartet playing but they lasted about 2.5 songs then left as they looked bedraggled and tired to be honest. In short it was a waste of money nothing about it was special and I hated how they came after wanting their 12% service and yes we paid although we didn't have to. This brought it up to £95. I can't really say what I was paying it was average at best. I don't recommend the service, food, decor and atmosphere needs updating.

We went there at 4pm and got seats immediately. The afternoon teaset was so good and the overall service as well. Highly recommend!

This was one of the best meals on my honeymoon. The afternoon tea was safe for me despite my nut allergy. It was very luxurious inside and was extremely delicious.

Oh My. Lots of folks dressed up for Jane Austen day. Everything was so nice. We missed our reservation time due to flight delay however they took care of us just before closing. Above & Beyond

Fabulous location, fabulous staff, super friendly and very attentive, I can recommend the afternoon tea, the package we had included unlimited drinks refills and they were very good at refilling my latte. Food was excellent and I enjoyed everything. We have some super photos thanks to the lady who served us.

An amazing experience. We enjoyed everything. Our server (from Latvia) was perfect. She took the time to explain everything to us. The piano music added to the ambience. The sandwiches and cakes were delicious. We had so much that we took some of the cakes with us. Definitely worth it.

Very luxurious restaurant next to the Roman Bath. It was our first tea time and yes the prices are steep. But you can also share the whole thing. The service was very good. Everyone very friendly. We didn't have a reservation and they still found a nice spot for us. There was live music. If you're willing to dig a little deeper into your wallet, it's a nice experience.

Went there for afternoon tea as a treat. Thank you to the lovely front of house team for making it such a beautiful occasion. Bonus points for the excellent work done in the kitchen. The blueberry and pistachio tartlet is the best.

Absolutely wonderful experience, highly recommended. A very nice environment full of history, live piano music, nice food and you also get to drink the famous Bath thermal water. It's also located next to the Cathedral and the Roman Baths. A must if you're visiting the city.

Lima and Joe both offered excellent service. Great atmosphere, I highly recommend!

We stopped by for afternoon tea and it did not disappoint. The food and drinks were delicious and the service was friendly and helpful. Would absolutely recommend.

Special place and reasonably priced for it's history and reputation. Great service and food.

We got the full afternoon tea with the package for the museum after. The tower of snacks and sandwhichs with unlimited tea were great! My favorites were the truffle egg salad sandwhich and the pistachio tart they gave us in the desserts. The scone was good but a bit dry. Tea and cappucino were delicious. The hot spring water tasted dirty and weird but was fun to try lol

It was my first visit at the pump room - the service was impeccable and the afternoon tea set was perfect. Would definitely return ❤️

Great afternoon tea. Very good food, service and atmosphere. Well worth the price

On our last full day in Bath, we decided to book our brunch here, partly so we could also get a glimpse of the Roman Baths. We booked the brunch a couple of days before and paid online. We all had the poached eggs with hollandaise sauce. As we had not had this sauce before, we asked for it to be put in a pot so we could add it as we wanted it. It was delicious. My mum, who loves poached eggs, couldn't get over how light they felt. We enjoyed listening to the pianist who played a variety of tunes including Your Song. We sat back and enjoyed listening to him. We had a walk over to the fountain to try some of the water and then peered through the window to see the Roman Baths. The service here was brilliant. We would definitely recommend you coming here if you ever visit Bath.

Classy, one of the kind experience, a bit pricey, but unmissable part of the Bath experience.

Lovely staff, lovely ambience, live music 🎶, stunning food, can't fault. Will come again 💕 thank you so much for making me feel special on my birthday 🎂

Lovely atmosphere for an afternoon tea. Sipping wine while listening to live music in a room filled with chandeliers and paintings of old rich men truly is an experience. And the tea was great. That being said, I put that I'm a vegetarian on my reservation and mentioned it to my waiter twice. And they still brought out a sandwich with ham and a lobster roll, albeit on a different plate (note that I was alone). The waiter likely just forgot to mention it to the kitchen, but for the price, I feel like those are details you expect to be accounted for. I've had $15 tea in the US where they not only avoided bringing out meat, but also brought out extra vegetarian snacks to replace the meat ones. Note that I still rated this place highly, though. It was all-in-all a great experience with just that one hiccup.

Amazing place for special occasions.

Would you expect anything other than 5 star.....,.....

An elegant morning eating experience! The bath buns were delicious accompanied by cinnamon butter. The pianist plays a mix of jazz and classical music creating a welcoming atmosphere. You should book in advance as this is a bath favourite and can get busy.

Superb experience! What a treat - I had the vegan brunch. Very fancy and delicate flavours, love the presentation of it. Live music, the pianist played perfectly. Incredibly atmospheric and so much to look at, it was wonderful. I also appreciate the fact that there were very exciting and delicious vegan options available. Great to be kind to animals, the planet and your own body AND have a luxurious experience, without compromising on flavours or presentation. I was told the chocolate cake is vegan too, also very tasty. I could not sing the praises of this place enough. Next time I will remember to bring a bathing suit for the Roman baths, AND I will come looking more smart. Sitting in such a beautiful and grand room is not a place for wearing flip-flops or hiking boots. 🤭

For a Great start to a trip to Bath Spa.. enjoy a Georgian morning coffee and Bath Bum. You may be lucky to have live music to find with...

Service: Lack of Sensitivity to the Situation. Not sure whether it was because we were seated near the Cashier’s desk or whether there was a directive from the top to clear plates ASAP, but I just had a disappointing experience at The Pump Room. I was excited to have Afternoon Tea there on our very last day in the UK however in a 50-minute seating we were interrupted at least 6 times. First the Cashier insisted on giving us clean plates, when there was no need. Then the waitress attempted to remove one of my plates. Then the Cashier returned and cleared more plates (this was while we were eating) then she returned and removed the tiered tray that the afternoon tea items were sitting on, placing the plate that had been on the top tier onto the table. Then the waitress returned to ask if she could clear our cups away at the same time asking if we would like more tea. Then another waitress brought the tea. Then the cashier returned yet again at around the 45-minute mark and produced an invoice for the ‘discretionary service charge’ of 12% . Of course I was happy to have more tea when offered and then brought to the table however all the other visits were totally unnecessary. The invoice for the mandatory discretionary charge could have been produced as we were leaving. It wasn’t like the restaurant was busy. My companion and I had travelled half way across the world and our conversation was disrupted every 8 minutes on average. The waitress has a job to do. I’m not sure why the Cashier kept intervening. The food was fine but we weren't allowed to enjoy the atmosphere or the moment.

the food was yummy. waiters were kinda impatient. tea was nice. live music !!!

I recently organised a work dinner at the Pump Rooms and would like to publicly thank the staff of the Pump Rooms for helping to pull it off. The venue catered for circa 165 guests with an initial drinks reception in the Roman Baths before we moved to the Pump Room for the dinner, speeches, and after drinks. Coordinated with the Visit Bath and Searcys teams, the evening went extremely well with numerous guests complimenting the atmosphere, venue, and food. I would like to thank all those involved especially Kizzie and Beth, Rich, and Felix. I would highly recommend the venue for any sort of evening or weekend event with seated meal and drinks reception!

Excellent experience for our first afternoon tea. Food was good, tra was excellent. The piano player was lovely and so skilled. Building itself is gorgeous and the atmosphere is lovely. Only slight downside was our server said we could have all the tea we wanted but disappeared after we got our food and never came back and it would have been nice to have more tea.

Had the afternoon tea it was delicious and cost £42 per person. The service was great and staff were friendly and welcoming. Ambience was great and there was a live pianist.

Oke let’s be honest, you pay for the whole experience and not for the food. the experience was worth all the money, because there is a lot of history going on and the service and ambiance is just amazing. The food was “Mwa”, you get a lobster roll and other food stuff that’s you will not eat every day. But it is not a culinaire journey. So don’t do it for the food, you can find better places in bath for you afternoon tea. You also ask a “doggy bag” This was a gift from my boyfriend and it was a amazing gift. Because the whole experience is mine blowing and we had classical music that I adore. They give you a time slot, but are not strict and a little advice, dress a bit fancy so you don’t feel underdressed and if you don’t care about that? Then you will find plenty of tourist in their day clothes. Oh and if you are a loud girly like me, this is not the place to be with all your loud girlfriends to gossip and laugh your aases off. But a romantic moment with your partner or intimate date with one of your friends it is.

Forget any experience you've ever had with afternoon tea in UK, and come with your family and experience the best afternoon tea of ​​all time.

Pathetic Stale Food. We had booked for Breakfast for the price of 11 GBP and Its the worst food I have ever eaten in Bath. The Bun was stale, rough and tasted like weeks or months old. The Filter Coffee was just tasteless. Scones were not fresh, Chocolate Cake had a bad texture (either it was frozen or produced with cheap products). Please don't waste your money! Team, You really need to work on the Quality of the food you are delivering it to the customers.

"Beautiful place the staff were friendly, they made the experience memorable and suprised my sister with a birthday cake while the pianist played happy birthday."

We thought we'd have some tea and cake at the Pump Room Restaurant, AKA, Searcy's. Located in the historic Georgian edifice that make up the Baths, it has been host to historic figures such as Jane Austen and Charles Dickens, I managed to control my urge to swing from the chandelier, but instead, sat quietly and listened to the pianist as I tucked into the sadly, average chocolate cake. The teapot afforded Mummy and I just over two cups. Almost empty late morning, it was quiet but lacked atmosphere once the pianist took a break. Staff is friendly and welcomed a talking teddy bear. One can get a nice view of an outdoor bath by taking the hallway opposite the cake cutting tables.

Pretentious B-S. Stay away! We called ahead and they said 2pm looks full, come by at 4 - looks like we should have tables available. So we show up at 3:55, a slightly rude guy directs us to wait outside if we don’t have a reservation and that we’d get a table at 4:20 if tables available. We wait outside coz it looks fairly empty and not much people waiting with reservations. At 4:10 a security shows outside and LOCKS THE DOOR. We ask what’s going on, restaurant looks empty and your staff asked us to wait outside. He says “I don’t know. Manager asked me to lock the door.” So yea, atrocious, 2-3 tables have people, rest of tables empty.

Avoid if you are a tourist. We were really excited to go here and called checked for a reservation with them for a large group of 8 with 4 children. We were asked to walk-in but when we reached we were rudely told off by the staff who initially asked us to come 20 mins later and then when I went there, they were closing up. Saddened by the experience as we were celebrating a special 40th birthday with kids. I would not recommend based on this experience. If rather go to the small and cozy mad hatters.

This place is worthy of the 5 stars in all category .. it is a real lovely charming of a place .. transports you back in time immediately .. the live chamber music was a nice added touch .. service is not slow .. food tasted delicious .. everything worked on time .. do not hesitate to go here ... reservations only accepted

When I had tea at the Pump Room in October 2017, it was a fabulous experience. The room itself is gorgeous, the service was flawless and the food was delicious. I was going to go back in May 2024, but the price had gone up by 60% in 7 years, while inflation should have only increased it by 30%. So, though I'd have probably given it a shot at £34, I decided to give it a miss at £42.50 because I was afraid it might not live up to my previous visit. However, that's not to say I won't change my mind about that when I go back this autumn. Because it really was one of my favorite dining experiences ever, and I'd love to repeat it. The actual menu photo is from 2017, while the menu sign photo is from May 2024.

Emily was a lovely server, overall it was a delightful experience!

Great option for a high tea if you want a very special day.

Greeted by a unpleasant security guard. He explained we need to reserve a timeslot. Thought that was interesting.You don't experience at your leisure but must fill a timeslot. Definitely not my pervious experience there. Choose not to bother.The Mussolin Black Shirt put me off. Who's running this place anyway??? I only wanted a bite to eat, didn't want to be treated unkindly.

Lovely room lovely food surprisingly filling lovely staff lovely music

Fantastic location, but in my opinion totally lacks atmosphere. I feel it is missing a opportunity to make it a more memorable experience. Service was average as was the food. It is as if the restaurant thinks the location and history of the building is enough. The attached Roman baths were fantastic, but the Pump Room needs inflated.

Great place to have breakfast or brunch before or after vising the baths

A real experience having afternoon tea in Bathh Pump Rooms. So elegant and atmospheric. Lovely food and all members of staff so helpful and polite. Thankyou.

Went to the Pump Room because I teach the Regency period, but was a bit worried it would be a tourist trap—it is NOT! Had the champagne brunch, and I cannot recommend it enough. It was beautifully prepared, really high quality food. The service was so kind and attentive (the name on our bill was Matt, but I’m not sure if that’s who it was—he had a small ponytail and a beard, and made this experience really magical). If you’re hesitant, to go, don’t be: it’s so worth it!