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3.9

Based on 382 opinions finded in 1 websites

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Nº 569 in 983 in Ealing

CUSTOMERS TALK ABOUT DISHES WITH..chickencoffeebeautiful
Score
OpinionsNoteGoogle3823.9

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Absolutely wonderful breakfast and coffee ☕️ 😋 and great service

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C M L . 2024-12-23

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Great restaurant, nicely decorated and great food with a very extensive menu. Ibrahim is a wonderful professional and very helpful.

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Sully I . 2024-12-22

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Shakib is amazing , very very professional and nice

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Alistair Alsharbaiz . 2024-12-20

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Excellent service shout out to shakib

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Yaser A . 2024-12-20

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The Terrace Bakery is a cozy and welcoming spot to start your morning. With great coffee, delicious and affordable breakfast options, and soft background music, it’s the perfect place to relax and ease into the day. The warm atmosphere and friendly service make it a delightful little escape.

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Lina Anani . 2024-12-17

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Amazing atmosphere and very polite staff. A great big thank you to Ahmed for his patience and service. Always he tries to make us feel relax, enjoy and meets our needs all the time. To be honest all the waiters are very welcoming and helpful.

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Fatima Al-dawoodi . 2024-12-05

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Shakib was very helpful and made me a beautiful lemon and mint juice!

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Hashim Tahir . 2024-12-03

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Tasty, fair priced food. Waiters are always friendly and accommodating.

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Rachel Corcoran . 2024-11-28

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Good service, great food testing, well delivered by staff !!

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Alex Bogati . 2024-11-23

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Over price in cheeky way to scame th customers No good service even so we were tow table in the restaurant that not busy Mix grill in only 2 skewers . Food quality not deserve that price at all . I don't really recommend people to bin there money for these quality of food and service. Sorry I have to say that because they have charged for anything you requested even for a some mint for the tea . I just want say that as advice to the business owner and people to be aware

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Mood Hejazi . 2024-11-21

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Our first time to have Lebeanese food and the taste is very good. Value for money.

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Yan Chan . 2024-11-03

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Fun experience. It's a shisha place. They have a limited menu. There is no alcohol.

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Melissa Witt . 2024-10-31

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We got the sharing breakfast mezze between two, loved it! The decor was beautiful and I loved the indoor tree. The coffee was properly made and had my approval as a coffee snob😊. Ahmed was really friendly and helpful. Definitely a place I would recommend - thank you!

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Sara B . 2024-10-29

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Lovely vibes and food. Prices also brilliant!

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hussein rabee . 2024-10-27

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Cute place if you’re in the area. Food was tasty and good options on the menu - lots to choose from. The service was quite slow and the temperature inside the restaurant was cold (we kept our coats on). Nice to pop in for a meal with friends. Location is in the middle of Park Royal industrial estate amongst lots of car garages and various warehouses/businesses, which makes it tricky to find parking nearby.

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Amal . 2024-10-24

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Best place to have delicious and healthy food The restaurant is so cute and clean and the staff are very friendly and polite Chakib makes the best juices, mojitos & frappés This restaurant feels like home, and everytime we come here they try hard to give us the best service I highly recommend this stunning restaurant

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Lalla T . 2024-10-21

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Their services are very poor and the crew works without the same

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Aziz Qahtani . 2024-10-19

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Visited this place for my anniversary as it had nice videos on socials however was very disappointed in all aspects. The service was very slow as if they were forced to be there. The food took so long to come and half of the starter was missing so had to request that and even then the food didn’t have any special taste and was mid. The atmosphere was so weird.

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Asraa . 2024-10-17

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I had a recording at a studio nearby so needed to find somewhere to eat and wait for people. Found this place and I have to say, it was fantastic food and quick service, although it wasn’t busy when I arrived. The man serving who welcomed me was lovely and accommodating, I’ve never had Lebanese food and it was incredible value for London, and the coffee was nice.

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Steven Mills . 2024-10-13

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The waiter when we came was a bit cold with us, but the food was really good !

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NeoZ . 2024-10-09

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The place is a fantasy, I love you. Pass it as if you were in Lebanon. And beautiful Beirut, may God protect it.

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قمر اليل . 2024-10-06

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Beautiful place with plenty charm. Atmosphere was lovely and staff very friendly and welcoming. Had a sharing plates for breakfast which is actually quite reasonable. Food was nice with wonderful music playing. The decor was up my street and very charming 🇱🇧

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saba abbas . 2024-10-06

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Had an early dinner last night, very friendly staff and food was lovely! Very reasonable prices also especially for the quality of food. All freshly prepared. Will be back!

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Asad Khan . 2024-10-02

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Great atmosphere delicious food I ordered lam Manakesh and cheese Manakesh.it was delicious great sheesha and lovely staff and friendly. the shef was so friendly his name was wahel he recommend pistachio pastry I loved it

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Sara Al Ali . 2024-09-24

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my friends and I visited recently for a birthday gathering. When we first sat down we were asked if we wanted shisha and that we had to get 3 as we were 7 people, I found this strange as we then ordered 8 main dishes 7 drinks and 3 desserts, I understand that if we don't get a good amount of shishas then they would rather us sit inside so that seats would be available for those who wanted more shishas, it just wasn't nice to hear from the get go. food was great- I recommend mixed grill chilli herb chicken, shawarma and cheese manakesh . shisha was also nice, lychee strawberry was great, we again were told they last about 30 minutes they do not , they last longer. The seating outside was quite uncomfortable as the seating was very low and no pillows. It was a gathering of 7 all 7 of us ordered to eat and there was a small round table so we could not get everything on the table and did not eat comfortably, if the table was rectangular and seats were higher this would've helped. As for the service all were very lovely although I would've appreciated if they came to clear the table of plates and glasses throughout our visit as we felt clustered - service charge was £23 for the whole receipt . music was not loud this restaurant is more of a sitting one than a loud music dancing one , music that was played wasn't to my taste and a-lot of songs were replayed. the receipt came out to £210 including service charge.

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rand Allaf . 2024-09-22

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The missus and I came across this gem of a place, fantastic menu choices and atmosphere. Food definitely hit the spot and away from the hustle and bustle of the city

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Mohsin Bhatti . 2024-09-14

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A very mature environment with music but nothing too loud like other ones. You can sit and enjoy a conversation. Spacious and the crowd seems good and respectful. All staff do their jobs well and give great customer service. Definitely recommend and is the only respectful cafe in the area

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Saira A . 2024-09-13

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High quality food and fantastic service: a level which I rarely found out considering what London generally offers. Discovered this place more than a year ago and became a very loyal client! Marwan, the manager, together with the staff, is there to make the Clients very comfortable and this really appreciated! Highly recommended place under every point of view!

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Veronica De Nisi . 2024-09-06

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Food is absolutely amazing and staff is very friendly. Can’t wait to come back again. ❤️

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Alina Bejan . 2024-09-06

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Lovely staff and a delicious Pistachio Latte.

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Sara Maki . 2024-08-29

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It is definitely my favourite spot to come! The shisha, the food, the music, especially the staff are amazing!!!

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Jackie Farah . 2024-08-27

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very good food and excellent customer service highly recommend !!

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Niroj Syangtan . 2024-08-25

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The food is delicious, quality and plentiful. It was a real pleasure for the taste buds. On the other hand, how can we pass up such disastrous service? The waiter didn't even speak to us. For example, I asked how much the order total was and he just handed over the receipt without saying a word. The service needs to be reviewed. If staff don't know how to communicate with customers, you have to ask yourself the right questions!

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manal elazouar . 2024-08-17

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The service was great, the food was fresh and delicious. I advise you to try it. The waiters were great, and it was a wonderful experience.

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lbrahim Salem . 2024-08-16

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On Sunday I saw this restaurant on social media and decided to go with my partner to try it out. I was really excited to introduce my partner to our Middle Eastern culture, cuisine and hospitality. However, upon arrival the waiter made us feel unwelcome, we had to ask him if we can be seated outside, bring the menus ourselves, and taking our order seemed like a hassle to him. We asked him we he could modify one of our Ma’naish and he refused “as it will take too much time” however the amount of time that would have taken to make was the same as the rest of our order. We ordered couple of Ma’naish, and hot mezes for my partner to try so of course we couldn’t finish our food as we were only 2, we asked the waiter if we could have the rest for takeaway and he just threw the containers on the side of the table for us to put it in. There was no hello or at least how is the food, I’ve never felt uncomfortable in a restaurant as I did. As an Arab I know we are big on hospitality, it’s a shame and disappointing that we felt discriminated as food was amazing. I had to apologise to my partner for how our waiter made us feel. Despite the food was top notch, I will never be a returning customer.

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Manal Zbiri . 2024-08-14

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Great Brunch spot. Nice atmosphere and friendly staff especially Mohamed who went far and beyond to welcome us and make us comfortable.

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Zahra Dee . 2024-08-11

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Fantastic service and food. A special thank you to our waiter Mohamed who was so accommodative.

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Nadra Abdullahi . 2024-08-11

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Very nice and tasty food.. excellent service the person who served is super..Marwan.

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Evangelin Stanley . 2024-08-10

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Poor service, they ignore you. Avoid this place you will be disappointed

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Salman KHAN . 2024-08-04

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Great Lebanese restaurant in North Acton, amazing value for the breakfast mezze platter!

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Brandusa Draghici . 2024-08-03

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great experience here! marwan, our server, was really attentive and all our food was delivered accurately and efficiently. all the staff were really kind, would highly recommend the chicken kebab!!

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Aaron Khemchandani . 2024-07-31

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Food was really good! Service was excpetional. Marwan is a great serviceman and was super kind. Good music etc

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Jeff Pérez . 2024-07-31

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Great atmosphere and food! Would highly recommend. My new regular spot!

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Arden Buelow . 2024-07-23

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Excellent !!! My favourite manaqeesh in London. Great vibe and food and service. Marwan is excellent at his job

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Hussein Hamod . 2024-07-23

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always love coming here the food and vibe is great xx

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Sana . 2024-07-23

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Over-rated!!! The food is 5/10 not wow. I mean, you cant have zaatar manousheh without a side dish of veg, why do I have to get a whole seperate dish to get a few pieces of tomatoes, onions, cucumber! If you choose to sit outside, you barely see the waiters. Also, check your receipt, when you order something they don't have, they still charge you for it. To be fare I did get it refunded in the end.

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Niveen Haydar . 2024-07-21

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Good food average service did not like the patata harra

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Eman Abdulrahman . 2024-07-16

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It would be nice if the music was louder and if the customer service was better (it took really long for someone to come and serve us) but otherwise really nice vibe and atmosphere

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Maryam Aboughdir . 2024-07-05

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Great place , nice atmosphere, we enjoyed our time

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mahmood fardan . 2024-07-03

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Great food, very nice atmosphere. Very attentive service highly appreciate it.

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suleman hussain . 2024-07-03

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Great atmosphere, nice food, and great shisha. Great selection of baked flatbread with different toppings (Manakesh) Will be coming back for sure.

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Ziad Issa . 2024-06-28

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Loved the atmosphere and the vibe, lovely little place to eat out with family, amazing food, everything we ordered tasted amazing, Would definitely recommend. Why they have 3.9 stars i don't understand.

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ijaz hussain . 2024-06-24

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Excellent food ,I love the fresh bakery ,staff Is very nice and welcoming, prices are good too . My favorite shisha bulbsrry raspberry

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ibrahim moutaz . 2024-06-06

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Let’s start with the welcoming greeting which is quite weird, you feel that you have to sort out yourself, service is terrible I don’t even give it a 1 star, Shisha loose the taste in 15-20 mins to be fair then forget it about it . Even the tea pot is too small and it looks like being warmed in the microwave, owner doesn’t really seem care that much , same response to all customers , I would not recommend this place ever, really bad atmosphere even the songs for really old generation and kept repeating… it’s just awful..

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TED Nelson . 2024-06-05

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One of my favourite spots! The service is amazing always extremely friendly! Noail is great and always very kind. The fresh manaqeesh are definitely a must!!

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Habiba Shakiry . 2024-06-04

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The food was delicious and very nice atmosphere

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Basel Almasri . 2024-06-04

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The best Sheesha and Kunafa in London! Brunch is excellent too!

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Sana Ansari . 2024-05-27

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The prices are high end ,but worth it for the quality of food ana service , thanks Marwan you make our day

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Dorin Costandachi . 2024-05-22

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absolutely loved this place, amazing hospitality and they made my birthday so special. Highly recommend. Shakib was an amazing waiter !!!!

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Sarah A . 2024-05-09

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Amazing service from Shakib !!! So kind and food is outstanding, definitely recommend 😊

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Nikola Kot . 2024-05-09

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Truly amazing.we loved the atmosphere and the design. Nice Lebanese cuzine . Friendly professional service by Marwan .

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Hamdi Khalid . 2024-05-07

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Arrived here as a group of 3 for shisha and were told to wait a bit to be seated which we were fine with. In the meantime several people left however it seemed that ‘friends’ of the workers also came for a table and were seated before us. Eventually we just left after waiting for about 45 mins even though they kept telling us 2 mins. Absolutely terrible service and not worth the visit. Seems they will only treat you well if you know them personally.

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S I . 2024-05-04

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Very nice and friendly staff, Marwan was great very helpful and professional

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Viorica Aljaramani . 2024-05-01

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Lots of choices on food especially the vegetarian selection! Food was very tasty and the portion sizes were really good! Definitely worth a try! Lots of tasty drinks, some fresh, some fizzy creations! Loved the warm bread that came out the oven behind us. The food was spot on! The service was a bit... Slow. There only seemed to be one waiting staff and the manager. I don't think I'd pay the 12.5% again considering they didn't remove stuff off the order that never came/ was incorrectly inputted by the staff. I had to go through the whole bill to check the items I was charged for as there was a large group. I'd definitely go back and try more on the menu! Probably with fewer people.

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Priya Shah . 2024-04-28

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Very nice food and service,5 stars

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بلال الخطيب . 2024-04-28

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Good service great testing,well delivered by staff overall

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اسماعيل ابوسعده . 2024-04-26

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Marwan the best manager I ever meet, very nice food we coming from very far SE12 to have your great service and food specially manousheh

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MixedVision AMA . 2024-04-25

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Amazing service, nice staff especially both ahmed’s. Make sure you ask for them next time :)

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Merhan Mohamed . 2024-04-24

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Best shisha lounge and food around west London, the place is magical and magnificent.

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salah jacob . 2024-04-24

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Ahmad was lovely, great service :))))

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arianaa . 2024-04-23

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The service was not perfect the shisha was bad

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Khalid Alz . 2024-04-16

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We visited as a group and had an assortment of dishes. I personally had the mixed grill which includes kofte and chicken shish cooked on a charcoal grill. This was delicious! However, the rice it was served with did taste a bit plain to my liking. The atmosphere and service was great, it is a large restaurant with a nice design! Overall, I did enjoy my visit and would recommend it!

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Mert Acar . 2024-04-13

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excellent very sweet staff and good service good argeel even though it was al fakher

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Мохаммад . 2024-04-11

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Great service, very nice food , best place to visit

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mo o . 2024-04-11

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1.food was okay. 2.took 1 hour for our food to be served although we only ordered breakfast. 3.order was missing 4 items, we cancelled the rest as it we couldn’t wait anymore. 4. Waiter kept lying to us saying that food is ready and it wouldn’t be. 5. It was Eid and the restaurant wasn’t busy, staff were more than customers and they couldn’t get orders right. 6. I came last year and they charged my twice by accident, when I tried to contact them they gave vague responses and stopped replying to me. Please pay by cash if you to. Overall, would not go there due to the horrible service.

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Ali Anonymous . 2024-04-11

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Overpriced services aren't great; the food is average.

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Zeinab . 2024-04-10

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I recommend this place the food was amazing

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Karima El ichy . 2024-04-09

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The atmosphere and customer service was excellent . it was a great way to have our iftar there They were very accommodating. Lastly the food was very good, really yummy. I recommend going here 🌹

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Nouhaila Nd . 2024-04-09

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We went for suhoor as 12 people and got the best service. Thank you to all the kind and helpful staff! As Kurds we love lebanese/syrian food and our orders were huge yet they were still all managed perfectly. Will be coming again.

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kdrayi . 2024-04-05

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It is rlly good! I recommend everyone to come eat in this restaurant 🗣️🗣️

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darwisha tarmizi . 2024-04-02

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Venue & Atmosphere : very well put together, very aesthetic. Food : Not good. Ordered a Fried Chicken burger and two chicken shwarma wraps. The burger was terrible, the chicken over cooked, dry, flat. The shwarma were "ok" at best. Service : was fine.

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Mr U . 2024-03-30

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A hidden gem in Acton, such a lovely place and great food.

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Pip Baker . 2024-03-18

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Atmosphere is lovely but service is terrible! Understaffed and staff avoid you and even when you eventually have to go to them and catch them for an order they would say okay we're coming and ignore you. Few people mentioned the same to me but had to go to fine out myself 😔

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Mustafa Agha . 2024-03-16

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took an hour to get our order, very poor, i hope gordan ramsey fix this place

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F8_0_ Madness . 2024-03-16

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Good food and excellent customer service by Ahmed S (manager) It was a really great night with my friend for her birthday!

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Monika . 2024-03-11

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Very professional staff, shakib makes the best pistachio spanish lattes, would definitely recommend

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Cynthia Bou-malham . 2024-03-10

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It's a really nice restaurant in terms of ambience but the food quality is poor and you get small amounts. We tried the manoushe and sharing breakfast. The manoushe was fine but too pricey. The sharing breakfast comes with nearly blackened beans, three tomatoes, almost burnt eggs and overall doesn't taste nice. It's a nice place if your looking for decor but not for good food.

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H Z . 2024-03-10

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Service was an absolute disaster I ordered a shisha and did not receive it There was no Waiters When I needed them food took over 30 minutes to come in all of the waiters are rude I had to get up multiple times too get a waiter Would not come back I would recommend you to go to other places Where you would be treated with respect and have better service There is many other shisha places near by would definitely recommend elsewhere.

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Abraham . 2024-03-10

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This is the first time for me and my friend here, which is great experiences with very fresh food, and the teamwork was so friendly. Ahmed was treating us very highly Strongly recommended .

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Feras A . 2024-03-10

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Beautiful atmosphere but doesn’t match the service , no one came to serve us . A tea and a coffee with lotus pie took ages to come , the waiter bought them in 2 journeys and never bought cutleries .

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Hudafilms . 2024-03-10

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Fantastic experience at terrace bakery ! The children was absolutely delicious- so tasty and flavourful. The service was top notch- notch with generous nice and kind staff making the dining experience even better

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said saleh . 2024-03-10

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First time going to this gem of a place. So glad I found this place and spend the day brunching with my friend. Good menu with delicious food at reasonable prices and filling quantities. The decor was beautiful seating was comfortable and space was big. A lovely little front area for Shisha and the open kitchen was such a nice touch. It was very busy and the staff were so lovely and efficient. Going to go back for the amazing pistachio mannoush.

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zarlasht shams . 2024-03-08

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This local cafe near Park Royal / Acton area has cosy seating arrangements, nice to catch up with friends and the service is friendly. They offer good quality shisha, nice desserts and their pistachio latte is definitely worth a try. In terms of mains I would go for the wraps or manakeesh or grills. I’d say their appetizers and sides are good.

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Nivert Tamraz . 2024-02-29

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Amazing food ordered the man2esh, double apple shisha was really nice. Service was excellent and everything tasted good.

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Hussein Hamdan . 2024-02-21

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It's a bit of a hit and miss spot. The food is good if they get your order right and the device is bad full stop! 🎥Watch full YouTube video.https://youtu.be/aY1oW-AWhhc So let's start with the positives first. The place is spacious with a tropical oasis type vibe, it's stylish and definitely somewhere to go for a halal meal on face value. The negatives are an accumulation of inaccurate orders and being over charged or not getting on your plate what is advertised. And yes we have been back on more then one occasion and the same things happened. If you do happen to eat there, we recommend the Biscoff Manousheh and shashuka Manousheh. The platter for two is good, but check you are not missing items that should come with it, as ours missed foods that the menu states should be included. Always check your bill afterwards and make sure it all adds up, as we tried contacting them via email and Instagram after realising bill discrepancies for over charging but no one got back to us. Also feel free to ask staff to remove the 12.5% service charge added your bill. If they do it or not is another thing though!

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Halal Eats . 2024-02-18

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Tasty food , buzzing attomsphere , excellent service, great prices

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Ahmad Salem . 2024-02-17

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great services nice food, my apple shish was amazing •recommend this place

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Eslaam Gonem . 2024-02-16

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Fantastic prices, more expensive than Jumeirah Hotel!!!

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Arabic Sofa Jalsat . 2024-02-16

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Today in the morning we had, to be honest, the food was not fresh at all. After a few minutes, the simit dried up, the manakish was dry, and the cheese had a piece of mold on it. We walked away with it, no problem. We said try it and pass it by, but to drink two cups of Turkish coffee, one for £7, is a lot, very expensive. I will never return it

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Sawsan Al-baldawi . 2024-02-16

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I used to be a regular who used to go once or twice a week. I never had issues with the service or the seating (I always sit outside because I vape but do not smoke shisha). On Saturday I went in with my family (5 of us) and asked for a seat outside. I was told as it was busy I could not sit on the empty table but if I do I would need to move if someone else comes in. We decided to just stay inside as this is ridiculous but we also understand as smoking customers would be prioritised for outdoor seating. Once we were seated we were not being served and we waited for the menu for quite a while. I had to go to the front to ask someone to take our order. The food was good like it usually is however my whole family felt unwell after. This was the first time me and my family got food poisoning from the Terrace bakery. I’ve ordered the items before and we were fine. I was not happy with the service and was thinking about removing the service charge however decided to leave it as we dined inside. I also overheard the staff make fun of a group who has asked to remove the service charge. I loved this place as it was cute and low-key however this one off situation has really put me off so I won’t be going back. I still recommend it as the food is usually really good. We spend over £75 all together.

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Sadaf R.S . 2024-02-14

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