The Willow in East Lindsey

Awful drinks, this place has benches and tables along the front which cannot be used unless you purchase so we went for coffee - they do not serve decaf! A coffee place without decaf in 2024! Hot coffee and coffee was £5.80, they had no lids, no extras offered on the hot chocolate. Go along the parade to Butlins for a lovely hot choc, with extras for less and benches a plenty with a friendly service plus you even get a biscuit. Bibby's felt unwelcoming, poor on service and customer needs. Only the front counter looked open and the prices were insane for a coastal basic snack bar. Not going back, there was horrible grain in the bottom of the cup which didn't even look like chocolate 😕 I threw it away and went to sit on the wall. Needs to up its game for 2025 and be appealing as the competition is much better.

Booked a table for Xmas lunch menu. Arrived seated and tbh the only christmas thing wS the napkin. No table Decs or crackers just felt like a normal meal. Drinks arrived promptly and orders for food were taken. Starters were lovely and no problem. Our mains then turned up and the only fresh ingredient was the meat everything else was frozen the veg over cooked and roast potatoes hard. We never got offered any condiments ie cranberry or horseradish sauce. The mains just were very unappealing and tasteless. We then sat for half an hour with dirty plates no one had come near to ask if we wanted more drinks etc. We then finally had to ask for the table to be cleared and the drinks. Three of us had puddings which were lovely. Two of the group had the 3 course menu so were supposed to get coffee and mince pie. We waited but then fave up all hope so went to till to pay. When I told her we had not had the coffee and mince pies the girl just said do you want to take them away no apologies. One of the party did remark to the girl were they short staffed and she just said no were just busy. It completely ruined our day, The place had other tables with xmas dinners too and were busy with normal food so would expect more than 2 waiting on staff the rest of staff were kitchen staff filling in. Shame as we have always enjoyed coming here for lunches through the year.

Food was lovely, however... none of the mens toilets doors close properly so theres no privacy while using the facilities, the facebook advertising was also incorrect as the barman said the food offer wasnt available over the weekend which was not stated on the page, will not be returning until these things are rectified!!

Nice place for kids and adults. Bingo every day and night. Arcades for the kids and a food stall outside but you can take it inside to eat

Food was OK nothing flash,there were 6 adults and two children . Ordered apple crumble which was sent back as there was no crumble,m on it,it looked as if it had been frozen and then microwaved. Waitress was very good she took it back and refunded it but it was disappointing as the one on show looked lovely. The main courses we had were OK, the service was quick. We did keep having waitresses trying to take our plates away when some of our party were still eating.All in all this is an OK place as long as you're not expecting outstanding food.