Turtle Bay in Preston

Eliana was lovely very friendly recommend cocktails. Had a very good bottomless Brunch :)))))

Say open till 12…kitchen closes at 11 We come at 10:30…tell us can’t come…are they ok in the head. They tell you one thing and do something else. Happened twice…I don’t think it is a coincidence

Amazing food, really friendly and attentive service from a delightful member of staff. Didn't get her name but she was working on 19/1/25 at 4-5 and was on open and close duty. She was a credit to your team.

4.6 review? Wow! Please people try eating else where. 4 tiny king prawns for the pit jerk prawns for a starter, a tiny piece of cremated lamb when you have asked for it pink and the veg was quiet frankly inedible. Absolute garbage and massively over priced!!! Not a patch on how this place use to be!!! Definitely will not be returning!!!

service waitresses bang on waited 1 hour 40 min to be severed with our starters and only 12 people in the place no goat curry ha ha ha so tried a burger leave it at that side mac and cheese had a crust on been under heat lamps that long poor poor

Consistently the best place for a cocktail, great prices, great variety and our waiter Joe gave excellent service. Managed 9 cocktails each for a table of 10 at bottomless brunch

Favourite place to go for drinks in Preston

Was decent food and service was good. Good offers via the app and on 241 cocktails so worth signing up before you go 👍

Jess was a very good host and attentive

came for bottomless and eliana was a great waitress :)

my friend fell asleep so they refused us service all of nye when none of us where drunk! absolutely disgusting!!

Quality food, quality value, would defo do again

Me and my friends came for bottomless brunch for my birthday today and the service was 10/10, Key our server made sure we always hade a drink and never low and always looked after us even if we didn’t like a drink she got us a new one straight away!! and the food was really good.

Jess. H served us for a majority of the time - she was absolutely lovely, organised a birthday celebration for me and was very helpful with every question or request I had. Also her hair is very cool. Second Visit: Was served by Keeley, she was just as amazing as Jess, like last time. Very helpful, visited with my mum celebrating her birthday and my mother had a wonderful time, very grateful for how she was.

After trip to Jamaica I visited Tyrtle Bay on Sunday. Everything from entrance door man who assist with table, waitres was lovely, food was amazing. Better than Jamaica. I will be back. Thank you again.

Salt my rim....we used to go to Turtle Bay Preston a few times, years ago and was sad to see it decline a lot. Worst of all they had scrapped the one thing we go there for, magrihittas They did us some weird blue shot version, which was rank. Worst of all...they didnt even put a salted rim around the glass!

If you are not used to the Caribbean food then its not the proper place to go to.

I ordered a takeaway and I was so disappointed with the beef rib in jerk sauce, which did not fall off the bone, it's was taken of the bone and crammed into a very small box. The beef was tough, salty and tasteless, the flavor was in the sauce. The rice and peas were not your traditional authentic Caribbean rice and peas, but Turtle Bay's best efforts to replicate authentic Caribbean cuisine, and failing miserably. Value for money does not exist, the portions have definitely reduce and for £17, Turtle Bay needs to do better. As for the roti with pulled jerk chicken, which was £12 pounds, that was equally as disappointing as the jerk rib. Again the portion sizes are just unbelievably stingy. What was classed as a main meal, in my opinion, was most definitely a starter, minus the chips. Turtle Bay you really need to do better and try and bring some real authentic flavours throughout the dishes. Try marinating the food instead of pouring jerk sauce all over it. Try going back to basics and use fresh produce, not your frozen prepacked items. Rethink the portion sizes for the prices you charge... You can do better, you must do better.

Jess was amazing!!! Very attentive and great at her job! Hope you get to see this and keeping doing a great job & get something for your work!

Jess was really nice and attentive. Had a lovely time here well worth it.

Amazing food and brilliant service from Becky. Very friendly and kept the drinks flowing. Definitely recommend for bottomless brunch. Becky is an asset to turtle bay Preston!

Amazing post Christmas shopping visit. And even though our fave cocktails are no longer on the menu, they made them for us 🥰 Great customer service as per usual.

Andra was lovely and was very attentive!

Beth was amazing!! Give her a pay rise 😁

Beth amazing service thank you ❤️

Excellent service Beth was our waitress and all I can say is wow wow wow. Absolutely fantastic service . Very good value for money . Well done Beth

5* bottomless brunch today! Big shout out to Jess for being a 10/10 waitress! Thanks so much x

Jess is an unreal waitress, very quick and attentive and nothing is too much to ask. She’s knowledgable and skilled and made our visit amazing. Thanks Jess gal.

Becky has been brilliant, food not always clear

Just had a work bottomless brunch Our food was good Our server - Andra was amazing Many of us come from customer service backgrounds and know what’s real and what’s not, and she was 100% a real and outstanding employee What ever Turtle Bay pay her - simply isn’t enough !!

Andra was so friendly and accomodating. She made sure we always had a drink in our hands! Excellent bottomless brunch, would recommend.

Becky was amazing and really went above and beyond to server us!!! Lovely girl!

First time at Turtle Bay Preston, brilliant brunch, thank you to Becky.

Everything was great! Especially the service

Becky and Eliana were excellent hosts, they made sure our glasses were always full and gave great service 5 stars 🌟

Eliana served us - was brilliant!

Brilliant food and service at Turtle bay - cheers!

Keeley was a fantastic host great food awesome experience

Tasty food and staff were spot on, we were served by Jess

Food was very tasty, 241 cocktails were very refreshing and so colourful. Our host Zethan was absolutely spot on, so funny and very helpful and knowledgeable. The venue was very clean throughout.

The food was so tasty. The drinks were very refreshing and extra vibrant. Our host for, Zethan, was extra vigilant and super helpful. We were a group of 6 and we were never waiting, the service was always extremely fast. Zethan made our experience amazing and very funny!

Went here tonight as a family fab service from Ellie and the lovely lady from the Black Country from the moment we walked in till we left both girls were amazing thanks Turtle bay for your ace staff a big 10/10 to both ladies

Got take out today, I'm vegan and told them this and said vegan before ordering each item in case there is a veggie/vegan version of items. Half way through eating and I found chicken in my food. I'm livid they said they must of used same utensils so if your vegan/veggie or have allergies I'd avoid at all costs as they don't have a clue about contamination

Ordered vegan Sweetcorn rotti wrap, vegan garlic bread vegan fries for take out. I'm half way through eating and find chicken In my vegan coleslaw. I'm absolutely furious. Chef is thick and just said they must of used same utensils. Just a sorry, thats it ive not ate meat for 37years. Avoid here if you're vegan they don't care about making sure your food is actually vegan. Be careful if you've an allergy as they don't care about blatant contamination let alone cross contamination!

lovely staff, great cocktails, zethan and becky were particularly great. had such a lovely time.

Becky was awesome, amazing service and food, would recommend, 10/10

Lovely place nice food and good vibe

I've been going to turtle bay for over 3 yrs special date is Christmas eve always had bottomless brunch with friends with a bill of over £300 , arrived today with my husband and teenage daughter age 14 to be turned away, sorry can't serve you bottomless brunch with someone on your table under 18....sorry when was this brought in?? Fuming to say myself friends and family will not be returning on Christmas eve although my teenage daughter has always been with us over the years. Very disappointing 😞

Didnt have food but everything great

Went for lunch, and I really enjoyed my lunch . I had a salmon dish it was divine 😋. Service was super ,the staff were very cheerful and very efficient. The restaurant was quiet 🤫 so it lacked atmosphere. I guess in the evenings the whole atmosphere would be very different ,I like the theamed decor.

I'm surprised how good food was really would go again. Cocktails decent. Toilets need some air freshener in there

Jess Kelsey and key were brilliant hosts, fast service and catered to all our needs. Would 100% come again.

Amazing experience and a great selection of drinks. Eliana was the best waitress too. Can’t wait to come back! 😊

10/10 experience! Really lovely server Eliana and made my friends birthday fabulous!

Food was great and jess was amazing! Great food and the best service. Perfect :)

Great service and super friendly staff. *Jess was an absolute treat with her recommendations for rum and mixer combos. Garlic/chilli pit prawns are unreal as are the burgers and the seafood soul bowl! Would highly recommend the Wrey and Nephew rum with pineapple juice. 🤯👌🏻

Mobay chicken here is delicious!

First time for a bottomless brunch great experience as a mixologist myself cocktails were spot on massive shout out to keeleigh (Key) exceptional service very attentive! 5* will return!

Good bar reasonable priced drinks

My daughter and I stopped here for lunch today. Our waitress Lottie was lovely and very attentive. She took our drinks order straight away and we didn't have to wait long for our food either. The food was delicious, especially the prawns. They had a little kick but not too spicy. The cocktails were nice as well and it was good to see some new ones on the menu. Overall a pleasant experience. Recently been again. Funnily enough we ordered the same food. Everything was even better than last time, apart from the curry chickpeas on the sharing platter. The previous dish was better, in my opinion. Very hard to eat because it's so sloppy, the bread gets too wet. The staff were fantastic and we did notice new things on the menu, so will definitely be back again to try the prawn curry.

Brilliant as usual excellent service wonderful food

Elaina was an absolute pleasure very bubbly, kind and pleasent conversation, definitely would love to have her as our waitress again.

Dan was and absolutely amazing best staff and Chloe was lovely

The ambience was nice. Music was a vibe. The staff were attentive and kept our table clear of empty dishes, ensuring we always had drinks and water. The food was okay. The 'trini doubles' was edible. But not authentic. The chickpeas needed to be cooked more. It was too al dente. Never ever have I had fresh coconut as a garnish on a doubles. The size, well, for £6.40 was more of an hors d'oeuvres size than a starter. The jerk chicken, the flavours didn't go through the chicken half. So, I was disappointed. The coconut rice and peas were okay. The coleslaw got lost on my plate, though. My opinions are based on authentic Caribbean food experiences and as an island child. The portion size was generous. 2-4-1 cocktails were nice.

Bottomless brunch is amazing. The Team are super attentive so you always have a drink. The food was excellent and the general vibe of the place was great.

Food was amazing and Keeley was rop level. Beautiful and polite

kelsey was amazing and so friendly

absolutely stunning service from ben and team thank you so much for the experience was so lovely <3

Lovely chilled environment, great food and friendly staff

Great service from Jess. Great food and drinks

Turtle Bay caught me by surprise on my first visit to the restaurant in Preston. Great vibe, lots of choices on the menu seeing as I am vegan, drinks and cocktails. The service from Keeley was a welcome change, too; she was very friendly and helpful. I have now booked to visit the Manchester restaurant for a couple of weeks. Highly recommended 👌

Greeted at the door .made to feel very welcome .jess was our server very polite and professional.shown me how to use the turtle bay app food was amazing very tasty and great value for money .jess sorted my blue light discount and bid us farewell and to have a good day on leaving .definitely will be returning and telling friends and family .🥰

Came for a bottomless brunch. Despite hectic conditions and having to rush around they looked after us and kept the drinks flowing. Jess looked after us and even though there was a gas problem they worked around for us. Thabk you Jess

fantastic food and excellent service. Love this restaurant

Anna and Jessh were superb, nothing beats service with a smile 😃 Brilliant service from the ladies. I visited from London and hope to visit Preston soon and would come back.

Everything was great, Keeley made my experience 10 times better i’m glad she was my waiter. She was very nice and helped with anything i needed, very hard worker.🙏🏾

Shout out Becky🔥 bottomless brunch is awesome

We was serviced for bottomless brunch by Becky who was very lovely and friendly and very quick with our drinks! Will definitely return 🩷

Great food perfectly spiced, decent cocktails 2 for 1. Our server Andra was outstanding very attentive and efficient. I would definitely return.

Had a lovely waitress named Keeley

Jess was a grafter, never without two drinks! A queen

Jess was attentive, kind and we love the pink hair too. Jess gets an A* for effort

Amazing absolutely amazing, vibes 10/10 drinks 10/10 food out of this world

Came for bottomless brunch for a friends birthday and we were looked after by Keeley, she was brilliant. Really friendly and attentive and most importantly kept the drinks flowing !!! We had a fabulous time. Thankyou Keeley for making our experience a fun one 🍹

Lovely service from Becky, very attentive and a joy to be around, thank you :)

Served by Keeley who I must say was absolutely ace kept us topped up THanks keeley

Kelley was wonderful! Lovely food and great service, the best place for a bottomless brunch!

our server was joe, he was lovely and very attentive. he made sure we had enough drinks and ensured we remembered to order our food, he made us feel very comfortable and welcome, he was an amazing server! hats off to the chefs and rest of staff too everyone was amazing and on top form. the cocktails were really good too and defiantly made me get more drunk because they taste so good! 🫡 10/10 will be recommending 🫶🏼

Becky was great, got us very drunk!! Always there taking orders! Wooooo wooooo Becky

Jess was really lovely, couldn't do enough for us. Always with a smile too. The best bottomless brunch in Preston!

Keeley! We love love! Brilliant food ad drink 🤍

Food and service amazing as always! Thank you Kelsey, Lottie, and Dan ✌️

love it recommend to everyone 😊 vegan foos 10/10

I came here for late lunch with friends and we had a great experience here. I ordered the brunch burger and a side of chips. My friends ordered vegan dishes and we shared sweet potato chips, corn on cob, and a few more sides. These were all delicious. The staff Kelsey and Lottie were very professional and very nice. Really recommend.

Lovely grub as always, slightly quiet but it is mid week. Of course we’ll be back again 👌🫡

I have been to several TB’s around the north west, this is without a doubt the best I’ve been to. The food was delicious!! The service was superb! Thanks Jess. Definitely worth the drive

Becky really good, very friendly and exceeded expectations, she deserves all the recognition she can get as she made our experience more than memorable, thankyou for being so amazing!

The food was amazing and the service from Becky was even better, lovely atmosphere, would 100% come back again just for the service

Loved every bit of the service. Food was smashing and Keeley kept checking on us , she is amazing. Will definitely return

Our server was and she was lovely 10/10 experience we had a lovely time and will definitely be coming back in the future xx