Based on 3.912 opinions finded in 2 websites
Based on 3.912 opinions finded in 2 websites
Nº 356 in 736 in Oxford
Opinions
Unique atmosphere. Tea and wine were great. We went also for the biggest option of sushi and it was nice, but really small, also not that tasty as it can be. But it was served with style 😎
Marek Smutný . 2025-01-23
MORE AT Google
Had a wonderful 3 courses yesterday lunchtime 22nd Jan - food and drinks were amazing and served by the wonderful Andrea she really is an asset so friendly knowledgable and kind to us - our Turkish friend who we bought with us (and owns a restaurant in Turkey) was also very impressed with the service well done and thank you we will be back for sure 👌
Diane Bond . 2025-01-23
MORE AT Google
Amazing service , thank you to Andrea our waiter for amazing recommendations and being so attentive
Georgia Morrison . 2025-01-22
MORE AT Google
Great food, great atmosphere and very friendly staff specially our waitress Mariane was very knowledgeable, approachable and very friendly with a wonderful smile always.
Erjol Agalliu . 2025-01-22
MORE AT Google
Delicious meal and excellent service
Elizabeth Dray . 2025-01-20
MORE AT Google
Alayahs service was beautiful she helped us out when we’re confused
Kxfi Dxrkx . 2025-01-19
MORE AT Google
Alayah service was beautiful today ! 10/10 served us are drinks fast we really appreciate It
Umar Abdulkareem . 2025-01-19
MORE AT Google
Lyu was the best waiter ever! So enthusiastic, so knowledgeable of menu great person, would recommended you as employee of the month!!
Katie Scott . 2025-01-18
MORE AT Google
Visited Saturday for my daughter’s birthday. The staff were all amazing and attentive. Food was swift and delicious. Will be going back very soon! Thank you to all staff involved!
Joanna Bell . 2025-01-16
MORE AT Google
Popped prior to cinema, great food and service. Met by a very hard working Lyv who was professional and warm
Cathy S . 2025-01-16
MORE AT Google
Friendly staff and lovely food ! Visited on Saturday and it was amazing !! Robbie was a very kind and welcoming member of staff
Abbie Bell . 2025-01-16
MORE AT Google
Robbie was amazing. Extremely nice and super welcoming. Food was very good and atmosphere was perfect.
Roshan Patel . 2025-01-16
MORE AT Google
Lovely food and amazing service from Shaun, plus awesome cocktails!
Hal Wallis . 2025-01-14
MORE AT Google
Lovely 3 course meal, all food and drinks were delicious especially the vanilla latte martini and Kiss & Candy! The waiter Shaun was so friendly, helpful, and attentive - thank you so much for your service! 🫡 🥰
Olivia Williams . 2025-01-14
MORE AT Google
Service was great. Food was overpriced, undersized and lacked any seasoning whatsoever. £28 lobster mac and cheese was the size of a side dish and had no salt at all. The food also came in less than 10 minutes on a Saturday at 8 pm so it's clearly not made fresh to order. The food was nearly inedible. I would not recommend it. Spent over £100 and it was a very disappointing birthday meal. We ended up going next door to the Alchemist bar and ordering snack food there. Much better quality and far cheaper! Avoid.
Joshua Ward . 2025-01-13
MORE AT Google
Although Victor‘s a lovely venue for a celebration we were not overly impressed this time. We had a pod for that bottomless brunch experience. Due to how cold it was the heater provided wasn’t enough, there were blankets but it was how quickly the food became cold that was the problem. The service was very good. But a small heater on the floor in a pod isn’t enough please consider something more suitable.
Niki Yerburgh . 2025-01-12
MORE AT Google
Beautiful brunch, snow globes were nice and warm. Kept drinks coming. Archie was a star, deserves a raise i reacon.
Richard Lewis . 2025-01-11
MORE AT Google
Great place, lovely food and nice servers, sometimes a little loud as there's a lot of people there but it's still enjoyable and me and my partner love it.
A K . 2025-01-04
MORE AT Google
Love this place usually, however, tonight the food was not as expected. As I write this my brother is currently throwing up due to undercooked squid. As an avid seafood eater, he asked me to try and I spat it out almost immediately, due to the watery sour taste. Both my wife and I’s salmon also showed traits of it being undercooked however, it was inconsistent throughout. The birthday boy, down with birthday food poisoning, courtesy of victors. Please contact me or my wife Melissa on how you can compensate here. Aside from the above, always good atmosphere, service could’ve been better, water filled up once, different waitresses throughout.
Matthew Owens . 2025-01-03
MORE AT Google
Dined here for lunch with friends, really lovely venue with beautiful decoration which sets it apart from the other venues in the area. Our waiter was quite attentive, checking everything was ok and the food was delicious. I had salmon teriyaki which was stunning, the sauce and the fillet were fantastic, the side garnish could’ve been a little bigger for the price (£22) but all in all very tasty. My only slight remark would be to improve the system whereby people with bookings are asked to wait, there is no space at the bar to wait which isn’t a great welcoming experience, although as we needed to visit the toilet it wasn’t too much of an issue but it could’ve been a little uncomfortable.
So Louise . 2025-01-02
MORE AT Google
Alaya was incredible and very welcoming. Lovely place
french buldog . 2025-01-01
MORE AT Google
Had a lovely meal with partner. Had a server called Lou and he was very polite and making sure everything was OK. Food was great and had a lovely evening.
Rebecca Long . 2025-01-01
MORE AT Google
Alayah has great service. Definitely will be coming back
Andrew Cruickshank . 2025-01-01
MORE AT Google
Our recent visit was lovely! We were seated in the perfect spot, and were served very delicious food, which we enjoyed thoroughly! Our server was Abhay, and he was brilliant! Very attentive and polite! Definitely recommend the popcorn chicken to start with!
Fiza Kashif . 2024-12-31
MORE AT Google
Sub par food and way overpriced ! Service was miss and hit. Also the reception could have been a bit more welcoming.
Theo P. . 2024-12-30
MORE AT Google
Had an amazing time had a private pod which was delightful. Our waitress Andreea was so attentive and friendly. Will be visiting again
Rachel Ash . 2024-12-30
MORE AT Google
A Fabulous bottomless brunch! Liza our waitress was Excellent! Food and drink perfect!
Sarah Adair . 2024-12-29
MORE AT Google
Lovely surroundings, unfortunately service is VERY slow. 3 evenings in a row, and it was the same slow service each and every time..
Shayne P . 2024-12-29
MORE AT Google
Server Ava was brilliant, helped us make good choices on what we wanted and helped us when we were confused! Would definitely visit again due to her amazing service !
Amir . 2024-12-28
MORE AT Google
We had a great experience. Came for drinks and our waitress Ava was very nice and attentive and made sure we had everything without needing to ask!
Torin Arnold . 2024-12-28
MORE AT Google
Nice place to eat but menu is very limited for those that have dairy intolerance, whilst it’s easy to see what meal contains what ingredients using the code the restaurant chain really needs to address people’s dietary requirements… 1 sauce out of 4 to go with steak and 1 dessert plus a sorbet or ice cream for the dessert menu, menu needs a rethink
Sarah Broster . 2024-12-27
MORE AT Google
Recently had a lovely Afternoon Tea here with friends for a significant birthday. We were booked into one of the igloo’s but unfortunately the day we went was stormy and they had had issues with the electrics and so we couldn’t use it. Staff were great though they had reserved us a table inside and furthermore gave us a round of drinks on the house for the inconvenience. Food was also really delicious and beautifully presented. The only downside, it was very busy in the restaurant so the noise level was high and this was something we wouldn’t have had if we were out in the igloo.
Jo Tomlin . 2024-12-26
MORE AT Google
My vegan burger came with some lettuce in a cheap bun, and a substantial portion of chips. I was disappointed there was not some other salad or vegetable on the plate. £18 seems a lot to pay for this disappointment. I ordered a raspberry baked alaska as dessert because we were still hungry. What a disappointment! A digestive biscuit with some ice cream on top, and some uncooked sugary soft meringue piled around it with some charring to make it look like an alaska, although it hadn't seen the inside of an oven. As for the raspberries? There was a dusting of red powder on top, but no actual physical raspberries. The finishing touch though was the cress garnish! Cress!! What does that have to do with baked alaska? This was a very disappointing meal and not worth the money.
Janet Smart . 2024-12-26
MORE AT Google
Had a lovely time here for bottomless brunch as a Christmas celebration. Our server Jess was amazing, always making sure our drinks were topped up and that we had a great time. We loved being in the igloo, the heater made it nice and warm and it was great that there was a speaker there for us to play music. The food was delicious, would definitely come back here and recommend it to anyone.
Sophie Mann . 2024-12-22
MORE AT Google
Simmon was a really funny and amazing server and great atmosphere .
Issy Watmore . 2024-12-22
MORE AT Google
simon,carmen,robbie was a very good service people and was very respectful and was great i was in one of the bubbles it was amazing and would definitely do it again came with blankets cushions and an alexa
ava x . 2024-12-22
MORE AT Google
Archie was wonderful! Great service
Alice Lydiat . 2024-12-20
MORE AT Google
Wow wow wow! What a sensational time at Victor’s today! We were able to upgrade to an igloo for our festive afternoon teas. Lovely food and ambience, but WHAT an incredible service experience. Every member of staff was attentive, polite, professional and friendly. We felt really well looked after. Thanks so much, Team Victor’s. You were FABULOUS 🤩
Felicity Burnell (Tizzy) . 2024-12-16
MORE AT Google
Good location, nice ambience , however the food was extremely disappointing as well as the service was very poor. Attaching photo of my Christmas turkey dish
Aleksandra Kasaivanova . 2024-12-16
MORE AT Google
It's nice but be sure to order a lot and spend a lot for a decent size meal. The champagne cod is literally a piece of cod, not garnish or anything accompanying it. Also almost no gluten free options.
Alex stradling . 2024-12-15
MORE AT Google
A pretty restaurant with friendly service , quite busy presumably the location and decor . unfortunately the food is infinitely disappointing and underwhelming in every sense . Small portions , not cooked with love , lacking flavour and finesse and rather more pose than pizazz , also very overpriced for the quality. A totally disinterested response from the head of staff signalled a complete disregard and disrespect for the clientele which I found very disappointing. I usually only post complimentary reviews on businesses but this time felt compelled to write as we had been really looking forward to our evening . Very amateur treatment from victors . We won't be returning .
Raquelle Ricardo . 2024-12-15
MORE AT Google
Very beautiful restaurant inside and out. Polite and accommodating staff. I would recommend calling to book afternoon tea because I thought I booked it a day in advance through the website but it was not added to my table reservation. I was grateful that they were still able to accommodate me and serve the afternoon tea selection. I was alone so that may have helped. I am from a country where you simply pay at the counter and leave and I found them to be very slow to give the bill after requesting it and then return to take the payment. I could also hear the surrounding tables complain amongst themselves about the wait. The afternoon tea selection was fine, nothing special. The dishes the tables around me were served looked fab and I am keen to return to try the menu and a few cocktails.
Tayah-Lea Roberts . 2024-12-13
MORE AT Google
Good food, good service, although food is a tad more pricey than similar restaurants elsewhere in Oxford
Mike Singer . 2024-12-12
MORE AT Google
Great experience and food everytime
Craig Kelly . 2024-12-11
MORE AT Google
Liv was amazing, she has amazing knowledge on the food and drink menu. Well done Liv great work! :)
Megan Hart . 2024-12-09
MORE AT Google
Had a christmas do here. Not sure if the food was done specifically for that, but it was definitely lackluster.
Jason Fry . 2024-12-09
MORE AT Google
Sadly I had booked for 4 of us to have our Christmas meal off the Festive Menu and when we got there were told it was only for groups of 8 or more . I didn’t see this on the menu that was online so we were very disappointed and if choosing seperately for the same food would mean paying lot extra for sides to make up the same meals which seemed unfair . The service was poor and that added to the disappointment. Not a very enjoyable experience which was a shame as I had booked knowing the other 3 friends hadn’t been there before and I thought they would love it , but it didn’t live up to my previous visits sadly !
Samantha Stroud . 2024-12-05
MORE AT Google
Came for a lovely meal this evening. The food and service was exceptional. Our waitress Carmen was lovely and couldn’t do enough. We will return again very soon!
Matthew Simmons . 2024-12-03
MORE AT Google
Fabulous service, delicious food, absolutely nothing not to like.
Julian Griffiths . 2024-12-01
MORE AT Google
Andreea! What can I say this lady made our evening her service was fantastic! I have eaten a lot in Victors and hands down Andreea has the best service! So attentive and service was fast! The 3 Merry ladies x
Louise Energy . 2024-11-27
MORE AT Google
Terribly overpriced food of poor quality, with tacky decoration and noisy crowds and loud drunk people. Keep away.
Kae Arthurs . 2024-11-24
MORE AT Google
I went for lunch with friends here yesterday. After paying for the meal I had £100 taken from my card, despite attending the booking! So far no one has been in touch to refund me.
Nikki Bryson . 2024-11-24
MORE AT Google
We love Andrea!!!! She went above and beyond! We were visiting from the US and she made us feel so special and welcome!
PAIGE . 2024-11-22
MORE AT Google
Tasty food, amazing service and lovely atmosphere. Great service from Andreea and she even provided us with an extra free drink as it was two of our guests birthdays. We will definitely be back! Thank you so much.
Lucy Allen . 2024-11-20
MORE AT Google
Lovely restaurant, always make you feel welcome and are great with children too- they are treated respectfully. Staff fantastic and Jess is amazing! So attentive and thoughtful. Our go-to place for a guaranteed amazing meal!
Rhonda Kerry . 2024-11-17
MORE AT Google
Andreea and the rest of the team were fantastic, would highly recommend for anyone organising an event or brunch!
Elizabeth Williamson . 2024-11-16
MORE AT Google
Excellent attentive service by Jess, thank you x
Laura Bentley . 2024-11-16
MORE AT Google
Excellent service, good menu with plenty of choice. We had a very enjoyable evening.
Lynn Ash . 2024-11-16
MORE AT Google
Jess was lovely for the whole time we dined with victors, smiled the whole way through and gave amazing recommendations, even finished the evening with a good luck plate as I was on my first date which a lovely gesture and one I’ve never received before. Will definitely be coming back.
Nathan Koranteng . 2024-11-12
MORE AT Google
Andreea was very nice and very friendly 👌 👏 👍Many thanks 😊
Madalina Florea . 2024-11-12
MORE AT Google
Jess was a lovely server for my birthday dinner, i was treated to 25% off and candles in sll my food
Anna Radford . 2024-11-11
MORE AT Google
My husband booked this for my birthday meal hoping for a nice romantic restaurant for our date night. Far from romantic when people are smashing the shots and getting rowdy. The music was so intense like we were in a club, not the type of music to enjoy an expensive 3 course romantic meal. The service was god awful, so we stayed for drinks and took ourselves off to a much nicer place! Not what we expected after seeing pictures of the restaurant.
Heather Horton . 2024-11-10
MORE AT Google
Great food and brilliant service and atmosphere. Andrea was amazing, very helpful and friendly. Recommended the best food. Thanks <3
Christina . 2024-11-09
MORE AT Google
This restaurant is absolutely beautiful, the food was lovely but service really let it down We visited mid week it was not busy and there was plenty off staff yet they where so disinterested Don't be in the service industry if you do want to give good service. I'm also extremely annoyed service charge was automatically applied to our bill and I wasn't given the option not to pay it. I have no paying service charge when service is good Overall on the fence on whether we will revisit
Nicola Hawkes . 2024-11-07
MORE AT Google
Andreea was lovely and treated us so well.
Chloe Hempsall . 2024-11-05
MORE AT Google
Victors is just the best place. Service is top quality and the food is always brilliant. A lovely fusss made of my wife for her early 40th birthday.
Angie Uden . 2024-11-01
MORE AT Google
Was a birthday treat & we had a great evening
Rosalyn Pollard . 2024-11-01
MORE AT Google
The service was very rude. Had an attitude and didn’t wanna work with you. Wouldn’t reccomand this place especially for big groups of people.
Phoenix Noor . 2024-10-31
MORE AT Google
Lovely spot and decor. The Victors burger @£18.50 however was completely under whelming ! It made other chain burgers look like fine dining.A bland burger in a bun with a thousand island style dressing / no salad or relishes. Accompanied by a pot of anaemic skinny fries.
GoPlaces749469 . 2024-10-30
MORE AT TripAdvisor
Overpriced food. The live music was so loud you couldn’t hear anyone talk. The atmosphere was awful. The service was awful, one waitress snapped at a member of our party at the table. I wouldn’t speak to anyone like that, let alone a paying customer. It was a graduation meal for a 22 year old who was initially refused a drink at the table with her meal whilst seated with family despite that being allowed in the UK without a valid ID. Then it required discussion with about 4 different members of staff to rectify this even though at the door we were told her lack of ID wouldn’t be an issue. Would never recommend, staff are rude and we were made to feel very unwelcome. Would advise anyone looking for a meal at the top of Westgate looks elsewhere
Harry . 2024-10-30
MORE AT TripAdvisor
Ilona was great and food unreal got to try the tempura French beans, unexpectedly fantastic, thanks again Victors for looking after us
Nick S . 2024-10-29
MORE AT TripAdvisor
Would not recommend if you want a nice peaceful meal! They mistakenly gave our table away to someone else so we had to wait at the bar until they had sorted it out to which they forgot about and I had to ask again of when our table would be ready. They have a live DJ playing from 8pm but the music was so loud you can't hear the person next to you, it's more like a club. The food was mediocre at best, the burger was tiny with no salad, the chips were undercooked and pretty sure they were McCain chips. We refused to order dessert as we didn't want to be in there longer than we had to. Definitely more of a bar than a restaurant.
Rianne C . 2024-10-28
MORE AT TripAdvisor
Perfect timing and amazing food made our night wonderful, thanks !!
alin constantin . 2024-10-27
MORE AT Google
I left today feeling so full of happiness and gratitude towards Victors and especially our server, Jess. I was celebrating my 2 years sobriety and to say Jess went above and beyond to make it special is an understatement. Firstly, her true empathy and interest was so heart warming, and then came the little touches like 2 sparklers for 2 years and a chocolate written plate personalised to my milestone. Some people go further in service. The interest she showed, kindness and honesty was something I've never experienced in hospitality before, and I've worked in the industry for 15 years. She is an absolute asset to the restaurant and I won't ever forget today. Going out hasn't felt special in a long time, it's always been full of anxiety, today marked a big change to that, I am now excited to get dressed up again and enjoy days with friends, sober, like I did today. Thank you for that, Jess and Victors. It means more than you know. A huge shout-out to the beautiful singer and the amazing food. The roast chicken was the tastiest I've had and the atmosphere was buzzing. I can't wait to celebrate every year I tick off at Victors from now on. So much love from me and my friends.
Camilla Brown . 2024-10-27
MORE AT Google
I ordered the chicken burger and it was just chicken and a bun, nothing else inside and was tiny, with some undercooked chips on side. £127 for starters, mains and cocktails i was very disappointed. Cocktails were nice so would be good for drinks only, can find better food in the area.
Andy Pearce . 2024-10-27
MORE AT Google
Jess was great, really looked after our table and very thoughtful for our friend celebrating with sparklers etc and very fast service !
Kiera Woodley . 2024-10-27
MORE AT Google
Very friendly and attentive service and delicious food. Lovely fun atmosphere. Just the place for our university friends reunion!
AB2 . 2024-10-27
MORE AT TripAdvisor
The food was phenomenal and came out so fast! Shout out to our waitress Jess, as well!
Josh Wallis . 2024-10-26
MORE AT Google
Jess was incredible. Amazing at serving the best dishes right from the Chef! What an absolute star! She was also funny and went way above and beyond! Definitely coming back!
Will A . 2024-10-26
MORE AT Google
Me and my friend always wanted to have a dinner in victors so we decided to book a table there. Firstly it took almost 30 minutes to book a table where the person who was on call wasn’t able to get the name properly. After the call she said that the table was booked for 2 people by 9pm. By 7:30pm he called and asked to adjust for one person but then the manager started speaking rude which was not expected from such a great restaurant. Also the manager said there’s no booking by that name.Without no reason speaking rudely when asked to adjust for one person. The staff is too rude and in the end the manager said we are blacklisting you. I hope they first work on how to talk with the guests. What a worst experience just on a call and thankfully we didn’t go there to have our dinner with such disrespectful staff
Krutika Gharat- 31 . 2024-10-25
MORE AT Google
Absolutely loved my visit yesterday, me, my girlfriend and a group of friends came here for dinner for my 30th birthday. I wish I got the name of my waitress because her service was impeccable! My fillet steak was absolutely divine! Great drink selection throughout and catered to one of my groups nut allergy. Atmosphere was really nice too. A small thing I did enjoy was the constant water top ups of the carafes. The entire experience was just delightful and then some. Would 100% recommend victors for a meal or a celebration meal! Thank you a great night
Aaron Burchell . 2024-10-24
MORE AT Google
Such a beautifully decorated restaurant. The wisteria is stunning! We popped by for a quick lunch and enjoyed the Caesar salad and Turkey club sandwich. Both very tasty and nicely presented.
Megan Darrall . 2024-10-22
MORE AT Google
Andrina was amazing, helpful and so sweet!
Mashail Bakolka . 2024-10-20
MORE AT Google
Nice cocktails, average burgers, music too loud for dining in
Stefano Cirici . 2024-10-20
MORE AT Google
Andrea our server was super nice! We came here to celebrate matriculation & she made it very special :)
Maha Akbar . 2024-10-19
MORE AT Google
Incredible place, beautiful food. It's such a lovely atmosphere. Will certainly be visiting again and recommending 🥰 thank you all staff, everyone was so lovely.
Sarah McGinnity . 2024-10-19
MORE AT Google
Our waitress Olivia was so lovely and really helpful, definitely recommend
Maddison Fletcher . 2024-10-17
MORE AT Google
Having recommended this restaurant to some friends we dined with shortly before going to a Pretenders concert at the New Theatre, the experience was not anywhere near the same wow factor as last time I visited this restaurant. The service was very slow and several times we had to get up and ask for attention, including drinks which took ages to arrive. The food quality wasn't great either, and I had to wait 25 mins after my seabass main course had arrived, before receiving a garlic and potato side dish, which we had asked 2 staff separately for updates that weren't received. In summary, the extortionate price of £219 for 4 people didn't match up to the service and quality expected! Very disappointed...
Russell Butcher . 2024-10-14
MORE AT Google
Simon our waiter was fantastic! Great food great service fantastic value for money. will definitely come again xx
Hayley Byrd . 2024-10-12
MORE AT Google
Had a very lovely meal, Olivia and Simon gave us very good service
Olivia Nelson . 2024-10-11
MORE AT Google
Ilona was a really good waitress. Definitely will be coming back again
Ella Hudson . 2024-10-11
MORE AT Google
Been here several times over the years. Definitely won’t be going back on a Friday or Saturday night (after 8pm), music is so loud that you have to shout to hear what anyone is saying. Bit of a joke when you’re spending £100 per person on what’s meant to be a nice meal. Staff cannot turn volume down. The food is good overall, shame that they have removed sashimi from the menu though. Cocktails are ok but not great. Negroni was mediocre, Long Island IT tasted like they’d only put about 5ml of each alcohol in the drink, if that. I will go back I imagine, but I’m not in any rush to. UPDATE: We arrived at 8:15pm and we left two hours later at 10:15. At no point was there any singer nor any DJ. Just loud music, but definitely no singer nor DJ between 8:15-10:15pm on Saturday night.
Matthew Stagg . 2024-10-10
MORE AT Google
Nice resturant overall in all aspects
James White . 2024-10-09
MORE AT Google
It was my friends birthday and we made a trip from London to Oxford to celebrate. We asked to move seat as we were too close to the singer-it was no problem. We thank the gentleman with the long nails. So helpful. I like to get the name of my server, ours was Poppy. We had the roast lovely meal -no problem I made a bday booking and no bday firework came to our table, so I discretly reminded Poppy - no problem The bday plate came along without a cake and it looked lonely. So we requested a cake (there was no issue paying for what we wanted). However, another waitress informed Poppy infront of my party (apparently Poppy was new) that there was a fee for the cake and we were not to have it for free. The conversation was unneeded and we had not requested anything for free. We just wanted a cake, not details of other clients expecting freebies I had no understanding why a waitresses who had not served us, proceeded to intervene when we had made a simple request I removed myself from my table and raised my concern with the unwelcome waitress (no name). She was hostile, rude and curt. Adding further insult to injury. I requested a manager and was met with a man presumably from the backoffice who I had not seen on the shop floor. He did not deescalate the situation and it was clear he had chosen to be on the side of his staff. He did nothing to remedy, offered a token apology for my feelings of disappointment and offered no good will gestures. Ultimately my efforts to celebrate my friends 47th bday have been tarnished by a hostile experience. That I believe was so unnecessary. I thought I had done everything right. 1. I had alerted staff to the bday when I arrived 2. I had registered a bday on my booking. 3. The bday was forgotten and that's fine. Things do happen. But the way my compliant was handled. The energy of the manager who was determined to honour his staff rather than remedy the situation was shocking. I don't need to hear stories of clients trying to get a free bday cakes. I don't care. I just want to have a positive, memorable experience with my dear friend. What we experienced was very saddening and my pictures are left with sad undertones. Great food. But between the manager and waitress ( whose names I don't have) rather upsetting and downright appauling
Keeley Taverner . 2024-10-07
MORE AT Google
In this gastronomic paradise, exquisite flavors danced on my palate tonight amidst an atmosphere of refined opulence. The culinary artistry astounded me, but it's Leeoou's (or Lou, not sure) impeccable service that truly elevated the experience. His expertise and attentiveness transformed a mere meal into an unforgettable journey through the heights of fine dining.
carter jones . 2024-10-05
MORE AT Google
My idea of hell, honestly. Woke, hipster, noisy, full of posers and severely, criminally over priced. Food was extremely poor. I sent my chicken burger back and it didn't come back in time to eat it before we needed to leave. Somehow I owed £55 and I'd eaten 2 croquettes. Dreadful **update** Since my review I have had the pleasure of being in contact with Robbie and then Shaun from Victor's regarding my dissatisfaction. The attention to customer service and care was really exemplary, and I'm very impressed. I'm upping my review score from 1 star for this reason. The team really listens to their customers and takes feedback very seriously.
Jen Gough . 2024-10-03
MORE AT Google
This is a beautiful restaurant but sadly the food doesn’t match. It’s certainly an instagrammable location with stunning interiors but we were let down with the food. I had the beef sandwich with chips, sadly I felt the portion was so small especially paying £17 for it. I also ordered a coke and when the bill came, I saw they charged for a pint even though the menu didn’t specify sizes and it showed a lower price. Staff were friendly and welcoming though it took a while to pay. If you leave feedback you get £20 off the next time though I don’t think I’ll be returning. It’s a bit too expensive for what it was.
Bav Mistry . 2024-10-02
MORE AT Google
Its was quiet as we went on a Monday night but the food was great, the beef tataki in particular was amazing. We ordered a second portion. Delicious wines and exceptional service. Thank you.
Lisa Tiesteel . 2024-10-01
MORE AT Google
Pleasant atmosphere, very nice views from the terrace. Good service
Carolina Gabriela Porley González . 2024-09-29
MORE AT Google
Our server Jess was outstanding and wonderful Food was absolutely amazing and the place it's self is stunning Absolutely in love with the place ❤️
Morgan Paterson . 2024-09-25
MORE AT Google
These schedules may not be completely accurate on special days. Please always confirm with the restaurant
Similary restaurants in South East
360 Opinions
Absolute disgrace. I ordered three crepes today, and they were cold, stale and reheated. Why not just do them right? I had one last week, and it was brilliant because I saw him make it fresh. Why not just put in the effort instead of ruining it for people?
1168 Opinions
Ellie was absolutely amazing! I have severe allergies which make it difficult for me to eat in restaurants, and Ellie was communicative, caring and thorough whilst serving us. Thank you!
1648 Opinions
The fish and chips were hot, crispy, and delicious. Gluten free were marked Allergy with a stick so they were separate from the other food. The chips were hot and some of the best I’ve had. A little chilly inside and definitely crowded on a Friday night, but a good stop!
1189 Opinions
We had a lovely meal, couldn't really fault it except they forgot to bring the prawn crackers which we had to ask for. However there is no disabled ramp at the front entrance of the building and no disabled toilet for my husband to use. The only cubicle available was just in the men's toilet and didn't have any room in it for a non disabled person, and no grab rolls for safety. There was no disabled toilet which I believe us a legal requirement especially for a place that says it can cater for 200.
163 Opinions
This is my favourite Afternoon Tea venue in Oxford, you can't beat it for ambience, price, parking and relaxation plus the food is lovely! Not sure if some of the sandwich choices had been changed for Christmas but they weren't the usual fayre this time. Nevertheless, the team do go out of their way to do what they can for you, they are not hovering over you endlessly and you can get as many refills on the tea etc as you like. I always look forward to going back and I will be looking forward to my next afternoon tea trip back here again!