wagamama cheshire oaks in Cheshire West and Chester

Over priced like the rest of Cheshire oaks

We love coming here. The staff are always spot on and the food never misses. We had Kam as our server and they were so lovely and attentive!

Not too bad for massed, churned out Japanese food. My yaki udon was a little bland and the duck gyoza were more like miniature pasties, however, the tama squid was decent enough. The peach iced tea was also very good. I guess you get what you pay for. On the plus side, our waitress, Hannah, was very nice and amiable, and despite there being a wait to get in, we were served relatively quickly.

Decided to go here for lunch today as nearby Pizza E. had a big queue outside, v/ nobody queuing outside Wagamama. No staff at the entrance to take us to a table, people were just walking in and sitting down randomly. Weird. Sat down eventually and chose food that arrived very quickly. Noodles overcooked, everything super spicy (we had the same dishes the week before at Trafford Centre and that was delicious). My rice was all stuck together and my shredded duck on top had a very funny smell. We left more than 2/3 of our food, but staff didn’t spare any comment and got us the bill within 5 minutes. Not worth £60 for 2 people. We left in a hurry and with a bitter taste so we didn’t take any photos. I had more courteous and caring service at McDonalds, come to think of it. Not going there again for the time being.

Terrible service. I already told the waitress I need more time to read the menu, she kept coming and requested me to order. There are still many seats and no one was waiting to be seated, I don’t know why she was so hurry for. Another waitress put my drink on the table so rudely that she spilled all over my table, but she just turned around and acted like nothing happened.

A* the best wagamama restaurant in the north west !

Always guaranteed good food and there's lots of choice on the menu.

Wagamamas has introduced us to some lovely styles of food and is full of flavor! We love the staggered approach where each dish comes out as and when it's made. We were sat right by the kitchen and the smell and atmosphere was brilliant

Really impressed with this place, especially in such a busy shopping centre. Staff very efficient, polite & attentive. If you want a good quality, healthy meal at a fair price, then make this place your choice at Cheshire Oaks. P.s I highly recommend the Katsu Chicken curry & Honey Chicken bites.

Fantastic food, great portion size, I'd recommend the duck noodles.

Messed up my order, quantity was less

We went out today for a family meal. We were sat near the door but were kindly moved to warmer seats. Our server was Connor, he was extremely friendly and so accommodating. Connor was so nice to us all and couldn't have asked for better service. Only gave a 4 on food as the ramen had too much onion in it with the red and spring onion. Just became too overpowering. Amazing time though thanks to Connor

First time and I was pleasantly surprised food was excellent will definitely be going again

Nice place and friendly service.

First time eating in a Wagamama restaurant, we had a few minutes que outside due to it being busy. And it was a Saturday lunchtime in a busy area. Once in we got a nice seat. Our waitress Mo was really nice, very pleasant and friendly and helpful. The food came quickly and was really good. My boa buns were amazing and my wife's noodles were too. The waitress even boxed up my spare boa buns in a great tub. Definitely will go back. And recommend

Wagamama is always a winner. Friendly staff always makes it a please to go here

Great service, food arrived quickly and was great. Conner served me and he was great, super knowledgable and helpful.

Nice place staff very friendly and very helpful food ok but not as good as last visit some missing items

First time in a Wagamamas, and now I get why there's always a queue. Food was amazing, staff were friendly, and the atmosphere was chilled. Will definitely return.

Cannot recomment the service of both Anna and Sarah enough at this branch, our visit for lunch was made by the customer service and attentive nature of them both throughout. As a manager myself I understand the importance of this and they have both excelled in making our visit exactly what we would expect. Thank you, we will be returning soon!

Went during half term so it was quite busy. We had to get in the line to wait for a table to be available. Only had to wait 5-8 mins and it moves fast. The service is smooth and very organized. Atmosphere is relaxing but the music is a bit loud. As soon as we sat down, the staff explained to us how to pay and took our order. Food and drinks came fast and we didn't wait long. Just a reminder that you get your food randomly and that's just how they work. We order 2 starters and 4 main dish. I had the pad Thai and it was great, filled me up and just the right amount and price is OK too. Also used the loo and it was clean. Overall I'm impress how organized they are during a busy day. Also a staff thank us for visiting them on our way out and that left a good impression to me. I would definitely come back again next time we visit.

Such a vibe here every time. Food arrived on our table within 20 mins and delicious as always. Highly recommend for a date

Excellent experience. We as a family have a lot of food allergies and we were accommodated fantastically by the restaurant. All staff going above and beyond for us to eat there and safely, checking with the chef which eased our natural worries of eating out. With food allergies we are often seen as a burden or an inconvenience so it was nice to be listened to and catered for.

Good food but always very crowded

Never again here. Rejected 6 people at 9.30pm they told us we can't eat. I would recommend change your opening times and stop wasting people time.

Chilli squid came with a drop of sauce. Ordered more and was ignored. Ordered from another girl and it took 7 mins. By this time the squid was cold and I just ate it as my mains came. Yaki udon with chicken and prawns came out with 5 prawns and no chicken. I'd rather have gone to MC Donalds and got served a hot meal with all the ingredients all in one go. So I'm currently sat here watching my partner eat her Ramen. So not so great of an experience.

Niamh was my server and she was amazing. She was really kind and patient and helped me order food which tasted spectacular. I would highly recommend the food and Niamh deserves to be recognised for her amazing customer service!

The staff are very kind and accommodating. And the food is delicious as always.

Get in before 12! Arrived at 11:15, food and drink ordered, service was very quick! Katsu chicken was delicious, but the ramen and noodles had too much chilli oil on...next time we'll have a different dish. Highly recommend the chicken yakitori - delicious!

This is a personal review about one of the servers. Kam (the one with pink hair) went out of their way to get my girlfriend a no calorie menu which doesn’t sound like much but it meant a lot to her. They had non of those menus and so Kam took the time to cross out all of the calories on a menu so that she wouldn’t be able to see them. Top tier service. Thankyou so much Kam :)

Favourite place to go with friends or little lunch date with my daughter foods fab helpful friendly staff!

Really confident and assuring service from Mutaro, thrilled with our evening and can't wait for the next time - nothing is too much and service is always top tier! thank you.

Writing this review now as this is the 3rd time I have come into this wagamama and the service has been dreadful, Once seat i waited over 15mins fo someone to attend us although there were people who arrive after us and were attended to straight away. After then calling one of the waitress over advising that we have been sat her waiting and no one have come to take our when someone came over there was no apologise just a vacant expression. I will not be going back to wagamamas here again.

Good nosh in a nice environment well served👍

ok if you are into being served a bowl of hot water with a flower in it

Great food, great service, great atmosphere if a little loud at times. Staff are always polite but the only thing I don’t like is some ask if you want to leave a tip, it’s awkward sometimes. Always leave but prefer it only own terms. Other than that it’s always a good experience

Always a great experience. Delicious meals and great service guaranteed!

Brilliant, always good. Lovely food served in an unfussy relaxed atmosphere.

Amazing fresh food, it's a little loud but delicious. Love it.

Fabulous, loved the food, loved the drinks. Everything comes as and when its ordered, so dodont wait for your whole tables food to come. Lots of unique flavours, reasonably pro Iced for what it is.

Went with my family. We were all very happy. Can't go wrong with wagamama!

It’s been a while since I visited Wagamama’s but I won’t leave it so long again! The stars for me were the chilli prawns, but everything was delicious - I enjoyed a number of small dishes (seared tataki - the salmon one was delightful too), while my wife loved her chicken raisukuree. Oh, and the cheesecake ……..

Great fresh food, super quick service. Very friendly and clean.

We are curry and ramen here. The ramen was quite below our expectations. And the curry was beaten with the taste of coriender. The taste was a disappointment for us. We got our orders quite quickly. This was appreciated. It was also good to see cooks doing their job at an open environment being seen by anybody. Regarding payment; you can do QR code payment here BUT it doesn’t feel ok to have to give your contact details to be able to proceed with the payment.

Had a delicious meal this evening. Great service from Sophia who advised us on dishes and kindly had my main course made slightly less spicy. The food was delicious and despite it being really busy, the service was great

Always clean and good food and service

I've always been a big fan of wagamama since my first visit and the Cheshire oaks branch is no exception. The food was delicious and just tastes fresh, same with the drinks.

My started and main course came and I had finsh both before my wifes food came not great service plus food was just okay

Elle service is remarkable , amazing and super fantastic . She is very polite , friendly and listens customers orders carefully .

Table ready straight away, quick service

Today we were served by the lovely Bee, what a ray of sunshine she is! Our service was nothing short of phenomenal, and the food was spectacular! Will definitely be returning soon, what an asset to the team she is ❤️

Great food and quick service. Due to the size of the restaurant and how busy the area is, you do feel under pressure to spend as little time there as possible, but food quality will make you stay!

My food arrived cold complained and they stuck it in the microwave and still came back cold my friend ordered the same meal and was fine no customer service what so ever never going back

Great place to eat . Friendly staff and great service.

Very nice food. When querying if something was burnt it was replaced without any question

Great food, served quickly. Service was good - waitress was very attentive. I'd definitely go back.

Always great food, good menu lots of choice.

Amazing service and food. Definitely recommend it.

As usual the food was good, but the service was awful. It was late enough in the day and was getting quieter. But the service was poor. Asked for water 4 times, given three menus for four people, asked for a gluten free menu, gave a normal menu, the table next to us was cleaned of some bowls but left food all over the paper matts, waiting staff were arguing. We will be back as I like the food, but the service needs sorting as it was an embarrassment.

Really great service, greeted at the door by friendly staff. Table was to our preference and in a light area. Our server Jason was very knowledgeable about the food and recommended dishes to our taste, he suggested we get an extra sauce to make our own mash up of flavours - great idea. The food arrived very quickly and was delicious. We will definitely come back again very soon. We asked the manager Christina about catering for allergies & she made sure our food was prepared safely. Excellent customer care from all staff.

WOW, food is fantastic, sat outside in the sunshine, with great food and friendly staff

It was one of my favourite places to visit, but the huge hike in prices has out priced our family from eating here now unfortunately

3 out of 4 meals arrived nearly at the same time however 1 came much later. Would prefer all meals reasonably close together.

Was taken aback by how flat the flavours were. Chicken in the ramen was hard to chew. Portion was little. Can’t understand why there are still many good reviews here. I personally would not come back really.

Good food, chilled environment and service with a smile. What more could you want

Barely legible menu, unrecognisable to ourselves, staff basically clueless.

Top notch food, service and atmosphere at this popular restaurant 😋

We were in for my nephew’s birthday and were served by Adam. He was so attentive and made sure we had everything we needed. He was smiley, genuinely friendly and clearly very good at his job. Please pass on our thanks to him, keep up the good work!

I ve asked to sit outside, it's the only day it's sunny in UK as you know, so outside was maybe 15 tables and only 1 couple sitting with a dog. So when I reached to ask to the waitress if we could eat outside, she told me I wasn't allowed as I don't have a dog. I can't believe it. I understand if maybe all tables are completely full it's no option for people with dog, but was only 1 couple sitting. Absolutely disgusting. Will never ever going there.

Fantastic from start to finish. Never dined here before and made sure to try lots. The Boa buns were so soft and light but packed with flavour. Duck gyoza with the cherry hoisin is something else! Teriyaki chicken was lovely and the raman was to die for but the best part is how low the caloroes are. You could definitely still eat well on a diet! The children's menu is also insane value for money too. Loads of flavour, massive portions and super informative, attentive staff, particularly a lady called Kam and there was another before her but i didn't catch her name (sorry) She suggested the chilli margarita. It was all beautiful. Thank you so much! From the pink hair lady, the bald guy and the crazy kid! X

Service was wonderful, food delicious & arrived quickly as always, can't complain. Would come again.

We had a lovely experience at Wagamamas. Sandra was very helpful and cheerful!

Great experience. Quick and helpful service from Adam, with advice on new drinks which turned out to be delicious! Wonderful food as always.

Was busy but good food. One of our party finished their food before ours arrived

Lovely atmosphere per usual, we got the beef ramen and the yaki soba. Both delicious!! Staff were lovely our server Sophia was great, recommend the yaki soba 10/10

Really busy restaurant. Food was good Staff were excellent getting people in and out.

Never had a bad meal usually something new

The food was lovely we had no problems the staff were great

Food amazing, staff so friendly it's always a pleasure to visit 🙂

My food was really nice to be fair and everyone else with us was very happy with the food , there's a good menu, drink orders were a bit slow , you cant book a table so may have to wait outside for a bit , nice place recommended.

Food was great as always. Maria was lovely and very helpful with quick service. Really enjoyed it. Thanks

Thoroughly recommend the Pad Thai, lovely taste and has a slight kick to it.

Just a shame there was very little choice on g/f food.

Always beautiful drink available

A good place to rest and having dinner in between your shopping time. It is nice that you can get one Japanese green tea for free.

Cold food, £60 wasted would never go back again, we're regular customers but after today would never go back, toilets dirty too

Try the firecracker, it's awesome, seating could me more comfy for the price of the food!

Marked low for food because of a chilli allergy which they were informed of, but didnt take correct precautions and I had a reaction. They never checked up on me once whilst there apart from asking if I wanted a glass of water. Really bad. My husband had to go find a shop for antihistamines. However the rest of family enjoyed their food.

Standard wagamama food, tasty, hot, hit the spot. The staff were excellent, keeping us up to date with what was happening and making sure we got our food in a reasonable amount of time from the kitchen.

Anyone who comes shopping and wants to eat some Asian style food, I recommend this restaurant. The quantity is large, the food is ok, I think it's the most delicious there.

Restaurant was very busy but service was excellent and food was delicious. Great experience all round. The staff should be proud of themselves as they were rushed off their feet, so to still give an amazing service was quite a feat

First time visiting a Wagamama today whilst out at Cheshire Oaks. We didn’t have to queue, we were treated by a friendly chap who seated us straight away. Our server Chelsie took our drinks and food order, explained the venue concept i.e. the food comes out when it’s ready, not al together, explained to scan the QR code on the place setting to pay etc. and was attentive and polite. The food came out quickly, and as explained when each dish was ready. Plates were cleared quickly. Our chosen dishes were very nice and a good potion size. Possibly not important to everyone, but we’re currently watching food marcos as part of a balanced diet and training program, all the meals seemed to be well balanced, or obvious if they weren’t. The places had a good atmosphere with an open cooking counter, plenty of people chatting, but at the same time it wasn’t over loud so that you struggled to hold a conversation. Impressed and will be back again.

Busy as always, a little wait to enter Food as good as always.

Very good experience, Sophia was lovely so was the chicken ramen 🍜

Amazing time, Sophia was the best server she help out loads with everything defo a 10 out of 10 Thank you for a great night

Wagamama's service is so so depends on who has taken your order 🤔. Can be quicker with service for parents who have toddlers.

Overall food are ok but quite disappointed with ramen which was overcooked. This spoiled all my meal as I expected my main dish to be much better. Noodles are too soggy and mushy. With the name of the restaurant, I expected the place know how to cook noodles better than this. However the tofu rice bowl which my sister ordered and grilled chicken terriyaki was not too bad.

Always one of my favourite places to eat, and it didn't disappoint again this time!

Wagamama is our all time favourite. This is saviour when we've gotten to book a table as no booking needed, you wait in line at the restaurant

I was only looking through the window !!!