YO! Harrogate in Harrogate

My husband and I went tonight for the bottomless belt where you can eat as much as you like for an hour. We were first timers but had studied the menu beforehand. We felt there was plenty of choice and especially liked the veggie tacos. After a while a few desserts came round on the belt, which were also lovely. The staff were very helpful and made some items on request. We were full before the hour was up but had both eaten more than the cost of the meal. Would eat here again.

The best Yo Sushi I’ve had in ages, absolutely delicious and perfectly presented

Food is always great. Definitely ers and chefs are lovely and attentive. The bottomless belt is really great value for money and their vegan options are great, especially the teriyaki

Great experience with wonderful food. Expensive tho. We spent £30+ each and wasn't stuffed. Food was top tho.

Had a brilliant time here, staff extremely friendly and willing to chin wag! Will be back!

The place was very busy with only one girl serving and trying to do everything. Needs more staff

Great food. Lovely and friendly service.

I placed an order but I would like to know how I'm going to eat it, since the restaurant didn't send me the cutlery

Well I guess the food was OK nit the gest sushi I've have though but the wait time was like an hour then the time kept on changing and changing with was so annoying and it look so long !!!!!

Had a wonderful sushi making class with Niamh who was knowledgeable, kind and good fun. I’d definitely recommend!

Not very unimpressed with the lack of interest or attentiveness of the waiting staff. The place was not busy, yet it was still an effort to get staff attention. (We did speak with the chef when he handed over our food, he was nice and helpful). A new experience for me, so I did ask a few questions about some of the food items on the menu, there just seemed to be a lack of interest. We were there for the food, which I have to say was reasonably good. But at the price, and the expected 10% staff tip, you expect to be treated well. Especially if they want you to return. We won’t be.

Service totally unprofessional Will not attend!

Items missing and food was Luke warm..

Booked a table for 1130 to find out the restaurant was closed until 12. Waited for 12 to then be told it's now 1230. In the end, we went to Zizzi opposite.

The food was great. I would definitely recommend the cucumber salmon or avocado maci for people trying sushi for the time. Tables were slightly dirty but nothing terrible. The staff were lovely and extremely kind they were just a bit all over the place. The boothes were slightly sticky but most likely disinfectant. I will definitely be back soon, evie xxx

Ordered Yo signature roll for delivery and it turned out to be absolutely different to the photo they displayed. Almost no masago on top which is ridiculous already as it adds so much to the taste of this roll, but it wasn’t just that. The salmon and avocado were not fresh (you can tell by the darker colour and dark marks on avo). Such a shame, I was craving it all day and that’s how it ended.

Great delivery driver, he was waiting at the place for ages but my estimated time just kept getting pushed back. Only half of my order arrived so only the cold items. Wasn't even checked off the receipt

I NEVER GOT MY FOOD!!! DELIVERY DRIVER DROVE OFF

Head up for the larger crowd, you will need the large group booth or the bar to sit at. Once you are sat and setup though it's lovely, order drinks with the staff then you can order anything you want via QR code on your table number plague or with the staff, or pick items off the belt as they tootle past. Had a selection of items from the menu, all amazing first time eating in with Yo! Harrogate, had take away a couple of times. Meal items:Mighty Duck fries, chicken katsu curry, Japanese fried chicken, chicken gyozu and a couple of items off the belt, finsihing with a domyaki (pancake) Myself and my Mrs were extremely happy with the meal, fantastic place. Good service, chilled atmosphere (fairly quiet when we visited) and amazing food. Definatly recommend!

Waitress didn't really seem to know what she was doing & very slow. Food on the belt was very limited, same few things going round. Food ordered from the menu was nice, kitchen staff nice.

It’s cute and convenient with helpful staff but the sushi is not very high grade and is actually rather pricey for what you get in the end. You grab sushi plates off a conveyor belt that are individually cheap (3-7 GBP) but also tiny. If you really want dinner they add up (almost like sushi tapas).

I love love love the YO in Harrogate! The service is always amazing all the employees are so nice and the food is always amazing quality! The porti sizes are in my opinion the best from the different YOs I've been to and its even better that no matter where you sit you can see the food being prepared. Honestly my favorite go to 👌

What an absolute rip off. Couldn’t stop laughing from shock when I saw the portion size. Tiny! Spent £25 for myself and my girlfriend to basically have a little starter each. Insane. Never going here again. Time to order a pizza.

I love this place.Fantastic food and service.

Both of the items were to die for! So delicious, thank you so much :)

Terrible, waiting for the manager to call me back so I can ask for a refund

It was empty, we were the only ones there for most of the time and you could hear the staff trash talking each other. The food was very average and was not freshly prepared as you were sitting next to the assembly area. The annoying 7.5% service charge that seemed to break the app and payment only worked if you included it. Pretty average all round and overpriced.

Having a service charge added to your bill, when you literally have to order from an app and have 0 interaction with the staff, absolute joke The duck sushi was so dry, it was like eating chalk, it wasn't the cheapest either, it you can afford this place you might as well, walk a bit and go to a proper Japanese place

Bring back the proper Yo sushi belt, ordering for the family is a nightmare. I want to pick dishes not order from app

Went in and ordered food, with the kids eat free deal, was told they’d take the full amount out of my bank and then refund the kids meals, never heard of anything like it but decide to trust them, got home and they had not refunded the money then was told it would take 1/2 hours then was told it would take 24 hours then on the third time of ringing up 3 days later was told it would take 5 working days and was rudely hung up on I wouldn’t of minded but the food was disgusting over priced and cold please anyone avoid this place at all costs

Excellent n9thing else needed to say

Bit over priced, it was a one off occasion...

missed one of two drinks ordered

The food wasn't awful, that's the only compliment I can give. The tables were dirty, we were given dirty dishes to eat from (actually rank), the doors to the toilets are literally falling off, the staff were all extremely immature and although when speaking to customer they were well mannered, I didn't want to listen to them swearing all meal and I'm sure the table with children didn't either. A really poor experience, wouldn't ever go back - not sure why anyone would choose to eat here when there are so many other decent restaurants nearby.

Over priced average food - aldi sushi and gyoza taste 10x better and cost 10x less. At least add some wasabi / soy sauce to your orders.

The hot food was excellent, but the suchi from the fridge wasn't great.

It’s not this same taste and quality as it used to be. Big disappointment.

Yo! Sushi has changed a lot since COVID, you're not able to pick food up from the belt which is a shame I hope they bring it back. Otherwise the food was great, the staff are lovely and there's a takeaway menu as well.

One of my food items was missing, it meant I barely got a fully meals worth for the money I spent, I’m absolutely appalled!

Disgusting customer service which is a shame because the food is ok. We ordered on just eat and food was missing from the order. We then called to let them know to be informed we can only apply for a refund from just eat which takes seven days and would have to reorder and pay again. They refused to send out the missing food or make any effort to apologise and make things right! They were already aware that they had put the sashimi in the wrong bag and simply said "we do make mistakes". Surely if you have made a mistake it is only right to try and rectify the situation. Truly terrible! Topped off by the manager hanging up the phone! Also seem to have been blocked on just eat. Inept and rude! That is all.

There is no gyoza in the ramen

The restaurant did not read the note section. Due to this the food could not be eaten.

Service was wonderful, food delicious and fresh. Staff super helpful and accommodating with one of us on crutches.

Not the best. Tricky ordering system, spent a lot and came away hungry. Staff member eating KFC at the counter near us which smelt awful and no-one had a smile on their face. I'll be voting with my feet.

Just had tea tonight, awful staff, food very poor and food not up the usual standards. Also saw the chef pick his nose and not wash hands, at that point we left.

Cold, thrown about food which was 45 minutes late…

Yo sushi has gone very much downhill since we last visited about a year ago. There isn't any 'service' so not sure why it automatically adds on a service charge for you as it's all done through an app which makes you pay there and then. We added wasabi onto our order and it never arrived. Won't be back again.

Had a gorgeous Korean Fried Chicken, friendly staff and very clean restaurant, would 10/10 recommend

Great staff, lovely food, nice atmosphere

The quality of the food has gone downhill over the last couple of years. Guessing it’s a change with the supplier as the food isn’t half as good as it was years ago! It’s a shame because it used to be my favourite place to eat but the price increase and quality decrease has put me off going in to eat. It’s only worth grabbing on too good to go

Very nice Power Bowl salad, but missing avocado, which was irritating.

Unsure what happened this time, but the food was not up to the usual high standard of yo sushi we've come to love from the harrogate branch. The mushroom ramen has the spices still in the serving, meant every mouth full I had to keep sifting out spices. The dynamite rolls were chaos, at first unsure whether they were the correct rolls as the topping were a mess. Think we're going to leave ordering from yo sushi again for a bit, which is a real shame.

Big sign up saying Takeaway Only - no eat in.

The food is so over priced now. I used to love getting the sushi sharer set to share with my boyfriend but they have made it more expensive and have started to put less inside of the sharer. Disappointed, I won't be ordering again.

It says on the menu that the beef teriyaki is served with rice but it’s arrived with no rice. Not much of a lunch

Food was okay but the menu is a bit arduous for a vegan. However, I was absolutely thrilled when it got delivered by the magic conveyer belt. I'm 31 years of age

disappointed very little o the menue.a great shame use to love it.not sure if I will be back use to love it.

The food was not of the usual standard and disappointing. We will not be ordering again.

Menu been condensed down again and difficult to order using Yo app. Not as much choice (supply chain issues??) Chefs lovely and very chatty.

Staff very nice. Order system rubbish. Left the restaurant in the end to eat somewhere else. There are better sushi restaurants around where you can order normally.

Deep-fried beef fat passed off as Teriyaki. Hideous.

Friendly staff, fast service, good food.

Quality not as good as previous times ordering

I am not sure if I have to ask for soy sauce and wasabi in order to have them. They did not provide any for sushi. Which is not nice.

No beef teriyaki was delivered?

The food was amazing as always, absolutely delicious, cooked to perfection and the chefs were friendly and talkative despite being busy prepping for a pretty full restaurant. Shame the serving staff let the meal down. Had issues with payments that weren’t able to resolved and had food go cold as a result of a member of staff who kept avoiding us when we had an issue with our order, yet they had time to talk to other guests and clean tables despite no one waiting for a table and there being two other members of staff stood around doing nothing. The waitresses stand out of the way avoiding eye contact with customers so it’s near impossible to get any help if you need anything. The food is 5 stars but the service is 1 star, if that.

Really nice food, really nice driver. Nothing bad to say

Yo sushi Harrogate absolutely f useless, app on phone super slow loading, after 15 mins still can’t order, super short of waiting staff, finally got someone to take our orders but prices came up differently than the app and paper menu, but why should I pay more when there’s a problem with their system? The blonde girl told me it’s not her fault but hey you’re working here, rude and not helpful at all, oh and they don’t accept cash! definitely not coming back!

Very clean, staff were exceptionally friendly on arrival. Food was mostly good. Definitely go again 💛🥳

I'd never even to Yo Sushi before, didn't even really like sushi but I thought we give it a go. For someone thats never been the way it's ran is quite strange, you order on the app and it comes to you on a conveyor belt, it was fun! The chefs at the kitchen are really friendly and helpful as we had quite a few questions. We spent upwards of £50 on just two of us, we did eat like royalty but it was just so delicious! It's definitely a little pricier than buying sushi at other places but I think it's worth the treat. The only thing that let it down was one of the servers was quite rude to us, and for a place so busy and seeing all the other staff working hard and cleaning etc but then seeing her just stand around or just sit there doing nothing was a shame to see. The only time she did anything was when she sat down at a table to eat herself.

This is the second time food has been missing from our order. Staff couldn’t care less. Food that did arrive was ordinary.

The food was cold. Apparently this was due to the delivery driver not showing up.

Love the experience and the food is excellent. The chef's are very kind and re did a few dishes for our little one without question. Ordering via the website while in the restaurant isn't cool (but I appreciate the younger demographic are down with this).

Hmm yeah, not great. Haven’t been to a Yo! Sushi for years but this wasn’t as good/average as I remember. The maki were ok but everything else was a bit meh. The katsu wasn’t very nice. The Yo fries were awful. The Korean fried chicken (nuggets) were pretty bland and didn’t taste authentic. Overall a shoddy meal. Also the wifi was a nightmare to get on to, and as they try to make you order online (and given there’s no mobile signal) it was annoying from the outset.

Came to pick up an online order. Served by Kate, very possibly the worst service by anyone ever. Couldn’t even talk to me, was on her phone whilst the food was being prepared as I was early which is totally fine, but would have been nice to know it was still being prepared as I was left standing and confused without even a word being said to me. Not even a Thankyou or goodbye at the end. Embarrassing to say the least! Thanks for nothing Kate.

Food was good, just as expected. Service was slow but they were apologetic

Really good food. Service was very good and covid safe. Everyone really friendly and helpful.

Was met by a waitress who didn't appear to be able to talk. Just glared at us and we had to prompt the conversation. She then mumbled something we couldn't hear. Took us to our seats that had food all over them (obviously not been cleaned, not very covid safe!). Mumbled something else about an app and QR code. That was as far as the customer service went. There was no more customer service. Worked out how to do the app which was fine. A very clinical experience that was over quickly and left us a bit cold. Sat opposite the chef who avoided eye contact at all costs. Tried to make eye contact to say thanks, but no one to say thanks to so just left. Weird. Food was ok, but no salt on the Edamame beans.

Takeaway is more of a precedent than the customers in the restaurant. Had to ask for cutlery, remind twice for food items, including a child's food choice, that had been forgotten off our order. Ignored by staff as they had so many takeaway drivers to contend with. Very disappointing family meal

Food arrived very cold and late. £4.15 for the dessert that came wrapped in plastic was further insult to injury. Was so looking forward to this and was gutted.

Ordered on line and missing items, overall low quality of food, very bad customer service . First and last time .

We went in possibly not on a great night. Forgot part of our order, and it took an age to arrive, but the staff were very good about it. Would go again.

Gorgeous atmosphere lovely place for food was fresh and tasty cleanliness was spot on service was amazing, only downfall is the portions are way to small but loved it!

2 hours from ordering , missing items so paid for nothing, food ok

As English as it can be, Katsu curry does not taste anything like Japanese curry at all and the meal comes with fries but not miso soup or something instead... Whatever this cuisine is, it isn't Japanese or Asian. Also very overpriced for a very smal portion, added extra £3.5 for large size but looked literally a kid's menu size.

I ordered soup which had a hair in it could'nt enjoy another bite.

Great experience and food. Looking forward to going again soon

I really like the service, the WiFi was a bit hard to get onto but I managed. The food was really nice but a bit hard to order.

Don't know why others are calling this Covid safe. We were shown to seats at a long narrow table at the back, sat directly opposite strangers on the same table (no more than a metre away). When I asked if that wasn't a transmission risk, the waitress rolled her eyes and said they have to seat people somewhere. We said we'd prefer to leave and she rolled her eyes again. We went to Zizzi across the road which had much better Covid policies around seating and space (Currently around 130 people are dying every single day from Covid; obviously if you're reading this after the pandemic please disregard the review!)

Food was decent (overpriced really) but service was abysmal. Zero customer service or knowledge of products.

Clearly not a place to eat in! This new era of scanning codes is ridiculous- with no table service whatsoever! Sushi was okay, very tiny portions and expensive..

The new system is not good, covid is being blamed but i wonder if they'll stick with it as must save on waste? Food was good, staff were spot on but it's no fun ordering, the kids like the food travelling past and diving on whatever they like the look of.

Delicious food. Some of the "fun" of Yo! has gone since they introduced the new system (presumably due to COVID). Instead of helping yourself to food on a conveyor belt, you order via a QR code. But the food is still tasty, the staff are still attentive, no complaints.

Good food, shame there were no little chopsticks, or the extra soy I ordered though.

Not cutlery, food was not up to the usual standard at all

Really good sushi experience. Price is good and staff is extremely friendly. Will come back, no doubt.

Very good food and seaways fresh and tasty

Really friendly staff and not too expensive. Good selection of your standard selection of sushi. Great if you're after a quick bite whilst you are on the go!

Just been this Thursday , app works well, food came promptly and both waitresses were excellent, one even taking the time to explain something had run out due to a busy day which made my daughter happier!

Serves delicious sushi. The restaurant has been redesigned to be very covid safe. Great menu.